TMC Car Rental Proposal
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UNIVERSITI TEKNOLOGI MARA PROBLEM BASE LEARNING SESSION 1 AIS630 ACCOUNTING INFORMATION SYSTEM PREPARED BY : MAZLAN BIN MASRI PAAT MARZUKI BIN SAIMAN RICHARD JOHN PREPARED FOR: MDM SITI SYAMSIAR MUHARAM
Transcript of TMC Car Rental Proposal
UNIVERSITI TEKNOLOGI MARA
PROBLEM BASE LEARNING SESSION 1
AIS630 ACCOUNTING INFORMATION SYSTEM
PREPARED BY :MAZLAN BIN MASRI PAATMARZUKI BIN SAIMANRICHARD JOHN
PREPARED FOR:MDM SITI SYAMSIAR MUHARAM
COMPANY OVERVIEW
AIS630 ACCOUNTING ISYSTEMS ANALYSIS AND DESIGN
TMV Car Rental Service was incorporated as a private limited company on the 11th of September 2000 under the companies Act of 1965. The company is licensed by the Ministry of Culture, Arts and Tourism to carry out a car hirer business in Malaysia. The company commences business in the year 2002 with zero fleet of vehicles and zero manpower. In just over a short span of a few years, the company now have over 300 fleet of vehicles of various mix.
Whether you rent a vehicle for travelling on business or holiday within Malaysia, you will feel at home behind the wheel of a TMV Car Rental Service vehicle. We offers a wide choice of vehicles, from economical to luxury cars, vans, MPVs and 4 wheel drives, for you to choose the one most appropriate for your trip and traveling comfort. To help you on your way, all our rentals are competitively priced.
At TMV Car Rental Service, we not only pride ourselves on the quality of our service, but also on the careful maintenance and checks between each rental for all of our vehicles, thus providing our customers with excellent value for money.
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
TMV CAR RENTAL SERVICESCOMPANY NAME :
TMV CAR RENTAL SERVICE
BUSINESS OFFICE :J-59-3A, KK TIMES SQUARE, JLN OFF COASTAL HIGHWAY, 88100 KOTA KINABALU, SABAH. TEL /FAX :(088) 311223 PARTNERS :MAZLAN MASRI PAATMARZUKI SAIMANRICHARD JOHN
COMPANY OVERVIEW
AIS630 ACCOUNTING ISYSTEMS ANALYSIS AND DESIGN
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
SYSTEM REQUEST Project NameProject Name : Ordering System: Ordering System Project SponsorProject Sponsor : Sales Department: Sales Department NameName : Richard John Tanduyah: Richard John TanduyahDepartmentDepartment : Sales Department: Sales DepartmentOrganizationOrganization : TMV Car Rental Service: TMV Car Rental ServicePhonePhone : 088-311223: 088-311223E-mailE-mail : TMVRentalCar.com.my: TMVRentalCar.com.my Business NeedBusiness Need ::
To make an ordering system that enable the company to:To make an ordering system that enable the company to:
a.a. Monitor enquiry from customerMonitor enquiry from customerb.b. Monitor the salesMonitor the salesc.c. Reduce errorReduce errord.d. Maximize profitMaximize profit
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
SYSTEM REQUEST
Computers are good at handling data and performing automated tasks. Internet allows to access this data from anywhere in the world at a low cost. The most time consuming tasks are generally communication with the client and the rental operations (handling bookings) and keeping the price information updated. Solving these problems was our main goal while designing the system.
Every transaction - from orders and cancellations to amendments – is logged in a journal, along with the time it was performed. Lost transactions are a thing of the past.
All orders and cancellations are agreed with the guest and immediately confirmed online. Communication errors are eliminated, which reduces the stress level for service personnel. Guests are happier too, because they always get exactly what they ordered.
FUNCTIONALITY:REDUCES MISTAKES WITH ORDERS OR CANCELLATIONS
REDUCES COSTS
COMPLETE CONTROL SYSTEM FOR ALL TRANSACTION USING LEADING SOFTWARE SOLUTIONS
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
SYSTEM REQUEST
All this year, all the functionality in the organization is done manually. Setting a All this year, all the functionality in the organization is done manually. Setting a system that integrate all department can involve a one time huge expendituresystem that integrate all department can involve a one time huge expenditure
The system have to be implemented before the month of July to cater the peak The system have to be implemented before the month of July to cater the peak sales that expected by TMV Car rental service.sales that expected by TMV Car rental service.
ISSUESDATELINE:
COST:
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
SYSTEM REQUESTEVALUATING SYSTEM REQUEST:
Technical feasibility Operational feasibility Economic feasibility
In order to set up the system, a committee will be In order to set up the system, a committee will be formed comprising management level and all the formed comprising management level and all the functional level within TMV Car Rental Service. The functional level within TMV Car Rental Service. The system propose will be evaluated by below aspects:system propose will be evaluated by below aspects:
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
SYSTEM REQUEST
CUSTOMER LOG ON TO WEBSITE
CUSTOMER CHECK AVAILABALITY OF CAR
CUSTOMER SELECT CAR AND PAY
ORDER RECEIVE BY COMPANY AND LOCK
DRIVER SEND CAR TO CUSTOMER
START`
END
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
BUSINESS PROBLEM/SYMPTOM
Customer services were accused of being inefficient for keeping the customer waiting too long on the phone to get information on certain product. One of the key reason for the delay is customer service needs to flip through the catalogue to find information. There are complaints that products being shipped to the wrong customer address even though the company is using reliable courier service.
Hot selling items sometimes run out of stock and takes time to replenish resulting in loss of sales. Random check with suppliers dismissed any suggestion of insufficient supplies.
Symptom
Symptom
Business Problem
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
BUSINESS PROBLEM/SYMPTOM It is difficult to retain customers’
loyalty since sales department could not properly identify their regular customers who deserve certain amount of discounts. Sales person sometimes wrongly calculate the total sales amount as they have to do it manually and in some cases provides wrong quotation to customers. Sales amount understatement will result in loss to company
while overcharging a customer will result in complaints and lead to bad company reputation.
Symptom
Business Problem
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
Problem Goal
Hot selling items sometimes run out of stock and takes time to replenish resulting in loss of sales. Random check with suppliers dismissed any suggestion of insufficient supplies.
To ensure that the stock require is available when needed and can lead to maximization of profit.
Sales person sometimes wrongly calculate the total sales amount as they have to do it manually and in some cases provides wrong quotation to customers. Sales amount understatement will result in loss to company while overcharging a customer will result in complaints and lead to bad company reputation
To ensure that proper calculation has been made and all figures and numbers has been check to avoid from misstatement that can lead to overcharge or loss
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
Problem Project Goal
Hot selling items sometimes run out of stock and takes time to replenish resulting in loss of sales. Random check with suppliers dismissed any suggestion of insufficient supplies.
To ensure that the stock require is available when needed and can lead to maximization of profit.
Sales person sometimes wrongly calculate the total sales amount as they have to do it manually and in some cases provides wrong quotation to customers. Sales amount understatement will result in loss to company while overcharging a customer will result in complaints and lead to bad company reputation
To ensure that proper calculation has been made and all figures and numbers has been check to avoid from misstatement that can lead to overcharge or loss
START
A
0 55 10
40 6040 60
20 4020 40
90 1057 11
60 9060 90
85 9595 105
105 110105 110
70 8580 95
60 7070 80
20 2535 40
15 2015 20
5 1010 15
0 157 15
ED
B
C MIHG
LKJF
FINISH
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51530205515
20 10 15
10
Critical Path is C-D-F-G-H-I-M; 15 + 5 + 20 + 20 + 30 + 15 + 5 = 110 Days
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
START
A
0 55 10
40 6040 60
20 4020 40
90 11590 115
60 9060 90
95 11595 115
115 120115 120
70 9570 95
60 7060 70
20 2535 40
15 2015 20
5 1010 15
0 157 15
ED
B
C MIHG
LKJF
FINISH
55
52530205515
20 10 25
10
ACCOUNTING SYSTEMS ANALYSIS AND DESIGNAIS630
The project completion date will be delayed another 10 days. Yes it will result in the same effect.
AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN
SYSTEM REQUESTSlack time Is the difference between the latest possible completion time of each activity which will not delay the completion of the overall project, and the earliest possible completion time, based on all predecessor activities.
The advantages of PERT Chart over Gantt Chart for project scheduling are:a.Easy to identify the order of precedence b.Easy to identify the critical path and critical tasksc.Easy to determine the slack time
