Tlt crisis management

Is a crisis your biggest risk?

10 lessons in crisis management

1 2 3 4 5 6 7 8 910

Presented by:

Sean MurphyCEO & President, Lootok

Sean is CEO & President of Lootok, an operational risk management consulting firm based in New York. Founded in 2006, Lootok brings a fresh perspective to managing organizational resiliency initiatives including business continuity and crisis management.

What do executives care about? • Not being caught off guard

• Avoiding threats with short fuses

• Having the right information at the right time

Define what a crisis is

1 2 3 4 5 6 7 8 910

21 3 4 5 6 7 8 910

Start strategically

31 2 4 5 6 7 8 910

Fly the plane, or fix the problem

Create a culture for escalating issues

41 2 3 5 6 7 8 910

Follow a framework, not a prescription

51 2 3 4 6 7 8 910

Conduct active threat intelligence

61 2 3 4 5 7 8 910

Build tacit knowledge

71 2 3 4 5 6 8 910

81 2 3 4 5 6 7 910

Establish a common operating picture

Factor in the human element

91 2 3 4 5 6 7 810

Watch out for cognitive traps

101 2 3 4 5 6 7 8 9

Questions, final comments & contact information

Sean MurphyCEO & PresidentLootok

www.linkedin.com/in/seanmurphy

[email protected]

KEEP THIS SLIDE FOR EVALUATION INFORMATION/MOBILE APP ETC.

Please complete the survey on the RIMS14 mobile application.

Tlt crisis management

Documents

Transcript of Tlt crisis management