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Users Manual No. 980260-001 Rev. A1999 Zebra Technologies Corporation

DesktopThermal PrinterUsers Manual

2722, 2742, 3742

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FOREWORDThis manual provides installation and operation information for the LP2722, TLP2722, LP2742,TLP2742 and TLP3742 series printers, manufactured by Zebra Technologies Corporation,Camarillo, California.

RETURN MATERIALS AUTHORIZATIONBefore returningany equipmentto Zebra for in warranty or out of warranty repair, contact RepairAdministrationfor a Return Materials Authorization(RMA) number. Repack the equipment in theoriginal packing material and mark the RMA number clearly on the outside. Ship the equipment,freight prepaid, to the address listed below:

Zebra Eltron Repair Administration, USA 1001 Flynn Road

Camarillo, CA. 93012Phone: +1 (805) 579-1800

FAX: +1 (805) 579-1808

Label Printers: Card Printers:Zebra Technologies, Europe Zebra Technologies, Europe

Eltron House Zone Indutrielle, Rue d'AmsterdamMolly Millars Lane 44370 Varades, France

Wokingham RG41 2QZ England Phone: +33 (0) 240 097 070Phone: +44 (0) 1189 770 300 FAX: +33 (0) 240 834 745

FAX: +44 (0) 1189 895 762

COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation. This docu-mentand the informationcontained within is copyrightedby ZebraTechnologiesCorporationandmay not be duplicatedin full or in part by any person without written approval from Zebra. Whileevery efforthas been made to keep the informationcontainedwithin current andaccurateas of thedate of publication,no guarantee is given or implied that the documentis error-freeor that it is ac-curatewithregard to anyspecification.Zebrareservesthe right to make changes,for thepurposeof product improvement, at any time.

TRADEMARKSLP2722, TLP2722, LP2742, TLP2742 and TLP3742 are servicemarks and Eltron is a registeredtrademarkof Zebra Technologies Corporation.Windows and MS-DOS are registered trademarksof MicrosoftCorp. All othermarks are trademarksor registered trademarks of their respective hold-ers.

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WARRANTY INFORMATION

We Need To Hear From You!To Establish Your Warranty Period And Provide Access To Technical Support,

Send Us Your Product Registration Card Today!

Zebra Technologies Corporation warrants the mechanism, control electronics and power supply,under normal use and service, to be free from defects in material and workmanship for a period of twelve(12)monthsfromthe date ofpurchaseby theend user.Zebrawarrantsthe printhead,undernormaluse and service, to be free from defects in material and workmanshipfor a period of ninety(90) days or 30KM of printing (whichever occurs first) from the date of purchase by the end user.Proof of purchase or product registration is required. If proof of purchase or product registrationcannotbe established, shipmentdate to the original buyer (dealer or distributor) will be used to es-tablish the warranty period.

Failure to exercise caution to protect the equipmentfrom electrostatic discharge damage, adversetemperatureand humidityconditionsor physical abuse may void the warranty.Failure to use onlyZebraapprovedmediamayvoidthe warranty.Zebra will,at its option, repairor replace theequip-

ment or any parts which are determinedto be defective within this warranty period, andwhich arereturned to Zebra F.O.B. factory of origin.

The warranty set forth above is exclusive and no other warranty, whether written or oral, is ex-pressed or implied. Zebra specifically disclaims the implied warranties of merchantabilityand fit-ness for a particular purpose.

LP2722, TLP2722, LP2742, TLP2742 and TLP3742 Thermal PrintersEuropean Council

Directive Compliance to Standards

89/336/EEC EMC Directive EN 55022-A, CISPR 22 RF Emissions control

92/31/EE EMC Directive EN 500082-1 IEC 801 Immunity to Electro-magnetic Disturbances

FCC - DECLARATION OF CONFORMITY:Models: LP2722, TLP2722, LP2742, TLP2742 and TLP3742 conformto the following specification:

FCCPart 15,Subpart B, Section15.107(a)andSection15.109(a)Class B digital device

Supplemental Information:This devicecomplies with Part 15 of theFCCRules. Operationis subject to thefollowingTwoCon-

ditions: (1) This device may not cause harmful interference, and (2) this device must accept anyinterference received, including interference that may cause undesired operation.

INDUSTRY CANADA NOTICE:This device complies with Industry CanadaICS-003 class B requirements.

Cet equipement est conforme a lICS-003 classe B de la norm Industrielle Canadian

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SHOCK HAZARD WARNING:The printer and power supply should never be operated in alocation where either one can get wet. Personal injury couldresult.

MEDIA WARNING:Always use high quality Zebra approved labels, tags andtransfer ribbons. If adhesive backed labels are used that DONOT lay flat on the backing liner, the exposed edges may stickto the label guides and rollers inside the printer, causing thelabel to peel off from the liner and jam the printer. Eltronapproved supplies can be ordered from your Zebra dealer. For the name of a dealer in your area, call the nearest Zebra office(located on the back of this manual).

RELOADING HINT:If you should run out of labels while printing, DO NOT turn thepower switch OFF (0) while reloading or data loss may result.Theprinter will automatically resumeprintingwhen a newlabel roll is loaded.

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980260-001 Rev.A v

TABLE OF CONTENTS

Installation and OperationUnpacking Your Printer . . . . . . . . . . . . . . . . . . . . 2Getting To Know Your Printer . . . . . . . . . . . . . . . . . 3Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4AutoSense . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Using Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . 13Label Dispense Option. . . . . . . . . . . . . . . . . . . . . 14Thermal Transfer Ribbon Loading. . . . . . . . . . . . . . . 17

Appendix A - Troubleshooting . . . . . . . . . . . . . . . . 19Other Support Resources . . . . . . . . . . . . . . . . . . . 20Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . 21Serial Interface Cable Wiring. . . . . . . . . . . . . . . . . . 22

Appendix B - Accessories . . . . . . . . . . . . . . . . . . 23

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1Installation and Operation

This section provides informationon the instal-lation and operation of the printer.

The printer is a low cost, desktop thermal barcode printer.LP models aredirectthermal.TLPmodes are thermal transfer and direct thermalprinters.This familyof printers is specificallyde-signed for printing labels, tags or continuousre-ceipts (with or without bar codes) from aDOS, Windowsor ASCII-based compatiblecomputer.

980260-001 Rev.A 1

Installation and Operation

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Unpacking Your Printer

2 980260-001 Rev.A


U s e r D o c u m e n t a t i o n

& S o f t w a r e

TLP2

722

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Getting To Know Your Printer

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Installation The following steps will guide you through theinstallation of the printer, media and software.

Step 1 - Attach Power

SHOCK HAZARD WARNINGSee page iv

4 980260-001 Rev.A


O

Power OFF

Check PowerModule Voltage

Plug IntoPower Module

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Step 2 - Attach Interface Cable

980260-001 Rev.A 5


Parallel Interface

Serial Interface

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Step 3 - Load Media

6 980260-001 Rev.A


Open Cover

Open Print Head

Open Guides

MOVIE

MOVIE

MOVIE

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Step 3 - Load Media (cont.)

980260-001 Rev.A 7


2722Install Roll

Media

MOVIEOUT

OUT

OUT

OUT

OUT

OUT

OUT

OUT

2742 / 3742Install Roll

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8 980260-001 Rev.A


Thread the Media

MOVIE

MOVIE

Seat Media Roll

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980260-001 Rev.A 9


Close Guides

Close Guides2742 / 3742

MOVIE

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10 980260-001 Rev.A


Close Print Head

Close Cover

MOVIE

MOVIE

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If the indicator fails to light, refer toAppendix A - Trouble Shooting.

Run the AutoSense routine.

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Press FEED Button

O

Power ON

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Step 4 - AutoSense

Step 5 - Install Software

Start your computer and follow the installationinstructions on the compact disc (CD).

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O

O

2 UKQ1813 4.00Serial port : 96,N,8,1

Image buffer size:245KFmem:000,0K,019.9K avlGmem:000K,0241K avlEI8,0,001 rYS8 D12 R032,000 ZT UNq0450 Q0800,034Option:D11 12 13now in DUMP

mem:000K,0241K avl

Sample: DUMP ModePrintout

OFF HOLD

RELEASE

PRESS

ON

Power OFF

Press & Hold FEED Button

Power ON

Release FEED Button

Print Status(Dump Mode Printout)

Press FEED Button

Computer ON

Insert PrinterCD ROM

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Using Fan-Fold Media

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Place Media In Rear

Face Print Surface UP

Insert & Load Media

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Label Dispenser Printers with an optional label taken sensor candispensea singlepeeledlabel.Removethe labelto automatically print the next label.

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Expose15CM of Labels

(2722 Shown)

Peel Exposed Labels

Cut End of Exposed Liner

(2722 Shown)

Pull Print Head Release Lever

(2722 Shown)

Insert LinerUnder Peel Bar

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Label Dispense Option

980260-001 Rev.A 15


Insert Liner(2742 Shown)

Pull Liner Through(2742 Shown)

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Label Dispense Option

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TLP2

722

Close Print Head

Close Cover

TLP2

722

Push to OpenLabel Taken Sensor

Press FEED Button

TLP27

22

Remove Presented Label

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Thermal Transfer Ribbon Loading

This feature is supported on TLP model

printers, only.

980260-001 Rev.A 17


MOVIE

Thermal TransferPrint Head

Mechanism

Ribbon Path

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Thermal Transfer Ribbon Loading

Open Print Head

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Load Ribbon Core

Load Transfer Ribbon

Start Ribbon

Open Print Head

(Rear View)

Pull Ribbon Around Print Head

Close

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Appendix A - Troubleshooting

Problem Solution or Reason

STATUS indicator does notlight GREEN when powerswitch is turned to ON (1)position.

1. Check power connections from A.C.outlet to power supply to printer.

STATUS indicator lightsGREEN, but printer will notprint.

1. Check interface cable connections fromcomputer to printer.

Printer appears to beworking (media is being fedout), but nothing is printed.

1. Verify that the labels are the correcttype (direct thermal).

2. Check that the roll is loaded with the di-rect thermal side facing up.

3. Clean the print head with cleaning pen.4. For TLP models, check that the ribbon is

properly installed.

Printing is faded or poorquality.

1. Clean the print head with cleaning pen.2. Adjust print speed/darkness in software.

Prints only partial label orskips a label.

1. Perform AutoSense gap sensoradjustment on page 12.

2. Label caught on print head.3. Print head is not properly latched.4. Possible software problem. Check the

printer memory configuration. Refer tothe EPL2 Programming manual.

Printing stops and STATUSindicator lights ORANGE or

RED.

1. Perform AutoSense gap sensor adjust-ment on page 12.

2. Possible problem with label stock. Useonly Eltron approved labels and tags.

3. Possible label jam.

4. Insufficient memory for label size. Checkthe printer memory configuration.

5. Possible software problem. Refer to theEPL2 Programming manual.

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Other Support Resources

The first troubleshootingreference source is thetable on the previous page. Next, contact thedealer where you purchased your printer.

Eltron International also provides a variety of information and user support services: Internet :

http://www.eltron.comftp: //ftp.eltron.come-mail:Label Printers: [email protected] Printers: [email protected]: [email protected]: [email protected] America: [email protected]

CompuServe e-mail : 102251,1164

Customer Service : +1 (800) 344 4003For the name of a dealer in your area.

Technical Support FAX:USA: +1 (805) 579 1808Asia: +65 73 38 206Europe: +44 (0) 1189 895 762Latin America: +1 (847) 584 2725For your assistance and support with Eltronprinters and software.

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PrinterMaintenance

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Clean thePrint Head

Dont Clean Rollerswith Cleaning Pen

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Serial InterfaceCable Wiring

The figure below displays the cable wiringrequired to use the printer's RS-232 serialinterface.

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N/CRxDTxDDTRGNDDSRRTS

RI

CTS

PrinterHost 112233445566778899

DB-9Pin #

DB-9Pin #

Female DB-9 to Male DB-9Cable P/N 300017-006 (6') or 300017-010 (10')

N/CRxDTxDDTR

GNDDSRRTS

RICTS

PrinterHost 182332420

57667485922

DB-25Pin #

DB-9Pin #

Female DB-25 to Male DB-9Cable P/N 300018-006 (6')

*+5 volts at 150 mA for external device (e.g. KDU or scanner)

+5 Volts*TxDRxDN/C

GNDRDYN/C

N/C

RDY

+5 Volts*TxDRxDN/C

GNDRDYN/C

N/CRDY

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Appendix B - Accessories

Accessoriesavailable for the 2700 series printer

are listed below. Always refer to the ELTRONpart number when placing an order. For thename of an Eltron brand dealer in your area,call: 805.579.1800

Description Part Number

Parallel Interface Cable, 6Parallel Interface Cable, 10

Serial Interface Cable, 6 (DB-9 to DB-9)Serial Interface Cable, 10 (DB-9 to DB-9)Serial Interface Cable, 6 (DB-25 to DB-9)

300016-006300016-010

300017-006300017-010300018-006

Power Rewinder, 120VPower Rewinder, 230VCreate-A-Label 3 Software for DOSCreate-A-Label 3 Software for WindowsKeyboard Display Unit

103284-001103284-002105506-001105524-001120180-001

Users Manual (this manual)Programmers Manual

980260-001980009-001

Software and Documentation CD 105551-001

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World Wide Offices:

Zebra Technologies CorporationEltron Products1001 Flynn RoadCamarillo, CA 93012-8706 USAPhone: +1 (805) 579 1800

FAX: +1 (805) 579 1808e-mail: [email protected]

Zebra Technologies, EuropeEltron HouseMolly Millars LaneWokingham, RG41 2QZ EnglandPhone: +44 (0) 1189 770 300

FAX: +44 (0) 1189 895 762e-mail: [email protected]

Zebra Technologies, France50 rue Marcel Dassault 92100 Boulogne-Billancourt FrancePhone: +33 1 55 20 93 93

FAX: +33 1 55 20 93 99e-mail: [email protected]

Zebra Technologies, Latin America

836 Arlington Heights Rd. #357Elk Grove, IL 60007Phone: +1 (847) 584 2714

FAX: +1 (847) 584 2725e-mail: [email protected]

Zebra Technologies, Asia Pacific Headquarters1 Sims Lane #06-11Singapore 387355Phone: +65 84 20 322

FAX: +65 84 20 366e-mail: [email protected]

Products

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