TLM Interactive
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Transcript of TLM Interactive
TLM InteractiveTLM Interactive
Dr. Marshall GoldsmithDr. Marshall Goldsmith
[email protected]@MarshallGoldsmith.com
www.MarshallGoldsmith.comwww.MarshallGoldsmith.com
Coaching and
Team Building
The ‘Is it worth it?’ exercise
• Pick one area for change – that you think might make a difference
• Describe on benefit that will occur ‘when you get better at…’
• Switch to your partner• Repeat the process 6-7 times• What did you learn?
When behavioral coachingwill not work
• The person doesn’t want to change• “Written-off” by the company• Lacks business or technical knowledge• Wrong strategy or direction• Integrity or ethics violations• Person in wrong job - company
Coachingfor behavioral change
• Involve the person in determining desired behavior for this position.
• Involve the person (and boss) in determining key stakeholders.
• Recruit key stakeholders to be part of the change process:– Let go of the past– Be positive and supportive– Tell the truth– Two-way improvement
Coaching for behavioral change
• Collect feedback.• Analyze results.• Have the person respond to key stakeholders.• Provide ongoing suggestions.• Follow-up.• Conduct a mini-survey to measure change.
Team building without time wasting
• Assessing ‘where we are’ vs. ‘where we need to be’
• Selecting team-wide behavior for change• Selecting individual behavior for change• Practicing feedforward – and follow-up• Measuring positive change
Increasing happiness and reducing guilt
• Four rules• ‘It’s a new me’• One person who makes you crazy• Leave it at the stream• Pick a path• The empty boat