TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality...

28
CORPORATE PROFILE TLC T otal Life Concierge We create and spread happiness. W e d d i n g c e r e m o n ie s b u s in e s s N u r s ing c a r e b u s i n e s s C o n s t r u c t i o n e q u i p m e n t a n d r e a l e s t a t e b u s i n e s s C A T V b u sin e s s I n f o r m a tio n a n d c o m m u n ic a tio n b u s i n e s s A q u a b u s i n e s s E l e c t r i c p o w e r b u s i n e s s R e n o v a tio n b u s i n e s s S e c u r it y I n f o r m a ti o n a n d c o m m u n i c a t i on b u s i n e s s A g r i b u s i n e s s E n e r g y b u s i n e s s

Transcript of TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality...

Page 1: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

C O R P O R A T E P R O F I L E

TLCーTotal Life Conciergeー

2020 0401

W e c r e a t e a n d s p r e a d h a p p i n e s s .

http://tokaiholdings.co.jp/2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka Prefecture, Japan 420-0034

Wed

din

g ceremonies business

Nursing care business

Cons

tructi

on eq

uipment and real estate business

CATV business

Information and communication bus

iness

Aqua business

Elec

tric p

ower business

Renovation business

Security

Inf

ormation and communication business

Agri business

Energy business

Page 2: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

BRAND

01 TOKAI Holdings Corporation 02

Implement TLC (Total Life Concierge) by integrating our three strengths group-wide: our customer base, comprehensive services, and mobility.

To improve the lives of our customers, we will continue to grow and develop togetherwith local communities and the earth.

Transform, challenge, and implement.

Through continued expansion throughout Japan and the world, we will strive to be a TLC (Total Life Concierge) as a one-stop provider of products and services requested by customers.

Always sharing our joy and excitement with you.

Communication that links us all.Giving you peace of mind, safety, and satisfaction.Always remembering the enthusiasm and pride of professionalism.Growing toward the future together with the communities we serve.

CorporatePhilosophy

Mission

Vision

CorporateValue

Slogan

CorporateLogo

President & CEO

TOKAI Holdings Corporation comprises 38 TOKAI Group companies, including TOKAI CORPORATION, TOKAI Communications Corporation, TOKAI GAS CORPORATION, and TOKAI Cable Network Corporation.

The TOKAI Group entered the city gas (piped natural gas) business in 1950, and since then we have continued to diversify our businesses, providing a wide range of products and services vital for people’s daily lifestyles, including liquefied petroleum gas (LP gas), information and communications services, CATV, Aqua (bottled water delivery), Construction equipment and real estate, security, insurance, bridal services, nursing care, comprehensive renovations, and low-cost mobile service (LIBMO). Today we are proud to serve 3.0 million customers.

We aim to provide comprehensive yet thorough lifestyle support services under our TLC (Total Life Concierge) concept. We offer diverse lifestyle services under a one-stop, one-contract, one-call center model. As a service embodying this TLC concept, we launched our Group-wide membership system, TLC Membership Service, in December 2012. By offering a rich selection of services to its present 900,000 members, we strengthen our links with our customers as we provide them with even greater benefits.

In addition, we are focusing on overseas development, including Aqua services in China and system development in Taiwan, and have rolling out services in the ASEAN region, such as gas services in Myanmar.

Here at the TOKAI Group, our greatest strengths are our customer base of 3.0 million, our one-stop comprehensive services encompassing a diverse range of products and customer services, and mobility that enables us to rapidly address user needs. We cultivate new services by leveraging these three strengths while actively utilizing new technological innovations of "ABCIR + S*" corresponding to the fourth industrial revolution. Furthermore, by strengthening bonds of trust with all stakeholders, we boost corporate value and strive to meet the expectations of users and interested parties everywhere.

Light that brightens the future, and synergy among TOKAI Group companies (overlapping beams of light)

The rays of light shooting diagonally upward from the capital T is TOKAI Group's symbol.The upper-right portion of the logo represents the future, where the Group continually shines its light. Each Group company ut i l izes their unique strengths to real ize our corporate philosophy, “continue to grow and develop together with local communities and the earth.” An O shape can be seen between the T and the beams of light: this "TO" is short for TOKAI and also refers to the word "to" as in "to our customers," "to local communities," and "to the world." The logo is in Synergy Blue, our designated Group color that recal l s b lue skies , seas , and rivers . According to color psychology, this blue symbolizes the future, hope, and freedom, and thus expresses the TOKAI Group's desire to reach out and expand to the future and to the world.

We create and spread happiness.Whether in the field of energy, information and communications technology (ICT), security, healthcare, hospitality, facility management, or elsewhere, we provide each customer with various kinds of happiness̶peace of mind, safety, convenience, comfort, joy, and sense of purpose̶and spread that happiness throughout local communities and the global environment.

TOKAI-WAY

We hope for your continuing support in the years to come.

*A strategy aiming for a technical revolution throughout the group. Its name was created by combining the first letters of AI (A), Big Data (B), Cloud (C), IoT (I), Robotics (R), and Smart Phone (S).

Page 3: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

BRAND

01 TOKAI Holdings Corporation 02

Implement TLC (Total Life Concierge) by integrating our three strengths group-wide: our customer base, comprehensive services, and mobility.

To improve the lives of our customers, we will continue to grow and develop togetherwith local communities and the earth.

Transform, challenge, and implement.

Through continued expansion throughout Japan and the world, we will strive to be a TLC (Total Life Concierge) as a one-stop provider of products and services requested by customers.

Always sharing our joy and excitement with you.

Communication that links us all.Giving you peace of mind, safety, and satisfaction.Always remembering the enthusiasm and pride of professionalism.Growing toward the future together with the communities we serve.

CorporatePhilosophy

Mission

Vision

CorporateValue

Slogan

CorporateLogo

President & CEO

TOKAI Holdings Corporation comprises 38 TOKAI Group companies, including TOKAI CORPORATION, TOKAI Communications Corporation, TOKAI GAS CORPORATION, and TOKAI Cable Network Corporation.

The TOKAI Group entered the city gas (piped natural gas) business in 1950, and since then we have continued to diversify our businesses, providing a wide range of products and services vital for people’s daily lifestyles, including liquefied petroleum gas (LP gas), information and communications services, CATV, Aqua (bottled water delivery), Construction equipment and real estate, security, insurance, bridal services, nursing care, comprehensive renovations, and low-cost mobile service (LIBMO). Today we are proud to serve 3.0 million customers.

We aim to provide comprehensive yet thorough lifestyle support services under our TLC (Total Life Concierge) concept. We offer diverse lifestyle services under a one-stop, one-contract, one-call center model. As a service embodying this TLC concept, we launched our Group-wide membership system, TLC Membership Service, in December 2012. By offering a rich selection of services to its present 900,000 members, we strengthen our links with our customers as we provide them with even greater benefits.

In addition, we are focusing on overseas development, including Aqua services in China and system development in Taiwan, and have rolling out services in the ASEAN region, such as gas services in Myanmar.

Here at the TOKAI Group, our greatest strengths are our customer base of 3.0 million, our one-stop comprehensive services encompassing a diverse range of products and customer services, and mobility that enables us to rapidly address user needs. We cultivate new services by leveraging these three strengths while actively utilizing new technological innovations of "ABCIR + S*" corresponding to the fourth industrial revolution. Furthermore, by strengthening bonds of trust with all stakeholders, we boost corporate value and strive to meet the expectations of users and interested parties everywhere.

Light that brightens the future, and synergy among TOKAI Group companies (overlapping beams of light)

The rays of light shooting diagonally upward from the capital T is TOKAI Group's symbol.The upper-right portion of the logo represents the future, where the Group continually shines its light. Each Group company ut i l izes their unique strengths to real ize our corporate philosophy, “continue to grow and develop together with local communities and the earth.” An O shape can be seen between the T and the beams of light: this "TO" is short for TOKAI and also refers to the word "to" as in "to our customers," "to local communities," and "to the world." The logo is in Synergy Blue, our designated Group color that recal l s b lue skies , seas , and rivers . According to color psychology, this blue symbolizes the future, hope, and freedom, and thus expresses the TOKAI Group's desire to reach out and expand to the future and to the world.

We create and spread happiness.Whether in the field of energy, information and communications technology (ICT), security, healthcare, hospitality, facility management, or elsewhere, we provide each customer with various kinds of happiness̶peace of mind, safety, convenience, comfort, joy, and sense of purpose̶and spread that happiness throughout local communities and the global environment.

TOKAI-WAY

We hope for your continuing support in the years to come.

*A strategy aiming for a technical revolution throughout the group. Its name was created by combining the first letters of AI (A), Big Data (B), Cloud (C), IoT (I), Robotics (R), and Smart Phone (S).

Page 4: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

03 TOKAI Holdings Corporation 04

We create and spread happiness.

TLC Kasatoku Plus, launched in May 2017, rewards customers who currently use eligible services with additional points for multiple contracts when they conclude another new contract for eligible services. And new customers who conclude two or more contracts for eligible services as well. This beneficial new system provides extra points for five years to customers who sign up for two or more TOKAI Group primary service contracts (LP gas, City gas, Aqua (bottled water delivery), Internet, CATV, Intelligent home, security and electric power). Furthermore, customers will also receive points upon registration or receipt of products/services when using our low-cost mobile phone (LIBMO), housing and/or renovation services. By providing one-stop, comprehensive Group infrastructure services for customer lifestyles through multi-contract combinations, we aim to offer more convenient and comfortable daily lives to our users.

Earn more points with multiple TOKAI Group service contracts!

Total Life ConciergeComprehensive and thorough support for more comfortable customer lifestylesSince our founding in 1950, we have provided various lifestyle products and services. It is precisely because we are a one-stop provider offering a wide range of products and services that we are able to generate so much synergy, and organically tie these products and services together to add integrated value. By taking the user’s viewpoint, we aim to provide various types of happiness including peace of mind, convenience, and comfort to each customer, and to spread this joy to as many customers as possible.

The TOKAI Group has established the TLC framework as the basis of our corporate vision. We aim to serve as a comprehensive one-stop, one-connect, one-call-center provider of lifestyle services.

Total Life Concierge

TLC

Communication Security

Healthcare

Hospitality

Facilities

EnergyFocused on LP gas, city gas, and LNG, we also provide services such as renovat ions and solar power.

I n f o r m a t i o n a n d communications services such as ISP, CATV, mobile phone communications, systems development, and data centers.

From home secur i t y to various types of insurance services.

Home delivery of spring water collected at the foot of Mt. Fuji, nursing care services and urban farm service.

Br idal ser v ices and d a i l y - l i f e r e l a t e d payment services.

Creat ing comfo r tab le living environments, from household equipment, to real estate services and leasing operations.

Provide thorough community-based lifestyle infrastructure services vital for daily life

Promote TOKAI Group unity to pursue Group synergy

In December 2012 we initiated our TLC Membership Service, a Group-wide membership system to foster integrated synergy throughout the Group, and the number of members exceeded 900,000.The TLC Membership Service, which is a membership system that awards TLC Points to members for using lifestyle infrastructure services such as gas, internet, CATV, Aqua (bottled water delivery) that the Group provides. Members exchange their accumulated points for WAON and other electronic money or for products of many kinds, and use them to pay for group services that they have purchased.The TLC Point App, a members-only smart phone application introduced in October 2018 simplifies checking, exchanging, and using accumulated points at the same time as gives the latest information about special offers from the group. We are now working to make the TLC Membership Service even more convenient and attractive as a special system that lets our customers experience the benefits of the Group’s services.

TLC Kasatoku Plus

Points every month! Points for new contracts!

LP Gas City Gas Aqua Internet

CATV Intelligent Home Security Electric Power

Renovation Services

Low-cost Mobile Phone

(LIBMO)

TLC Membership Service

Page 5: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

03 TOKAI Holdings Corporation 04

We create and spread happiness.

TLC Kasatoku Plus, launched in May 2017, rewards customers who currently use eligible services with additional points for multiple contracts when they conclude another new contract for eligible services. And new customers who conclude two or more contracts for eligible services as well. This beneficial new system provides extra points for five years to customers who sign up for two or more TOKAI Group primary service contracts (LP gas, City gas, Aqua (bottled water delivery), Internet, CATV, Intelligent home, security and electric power). Furthermore, customers will also receive points upon registration or receipt of products/services when using our low-cost mobile phone (LIBMO), housing and/or renovation services. By providing one-stop, comprehensive Group infrastructure services for customer lifestyles through multi-contract combinations, we aim to offer more convenient and comfortable daily lives to our users.

Earn more points with multiple TOKAI Group service contracts!

Total Life ConciergeComprehensive and thorough support for more comfortable customer lifestylesSince our founding in 1950, we have provided various lifestyle products and services. It is precisely because we are a one-stop provider offering a wide range of products and services that we are able to generate so much synergy, and organically tie these products and services together to add integrated value. By taking the user’s viewpoint, we aim to provide various types of happiness including peace of mind, convenience, and comfort to each customer, and to spread this joy to as many customers as possible.

The TOKAI Group has established the TLC framework as the basis of our corporate vision. We aim to serve as a comprehensive one-stop, one-connect, one-call-center provider of lifestyle services.

Total Life Concierge

TLC

Communication Security

Healthcare

Hospitality

Facilities

EnergyFocused on LP gas, city gas, and LNG, we also provide services such as renovat ions and solar power.

I n f o r m a t i o n a n d communications services such as ISP, CATV, mobile phone communications, systems development, and data centers.

From home secur i t y to various types of insurance services.

Home delivery of spring water collected at the foot of Mt. Fuji, nursing care services and urban farm service.

Br idal ser v ices and d a i l y - l i f e r e l a t e d payment services.

Creat ing comfo r tab le living environments, from household equipment, to real estate services and leasing operations.

Provide thorough community-based lifestyle infrastructure services vital for daily life

Promote TOKAI Group unity to pursue Group synergy

In December 2012 we initiated our TLC Membership Service, a Group-wide membership system to foster integrated synergy throughout the Group, and the number of members exceeded 900,000.The TLC Membership Service, which is a membership system that awards TLC Points to members for using lifestyle infrastructure services such as gas, internet, CATV, Aqua (bottled water delivery) that the Group provides. Members exchange their accumulated points for WAON and other electronic money or for products of many kinds, and use them to pay for group services that they have purchased.The TLC Point App, a members-only smart phone application introduced in October 2018 simplifies checking, exchanging, and using accumulated points at the same time as gives the latest information about special offers from the group. We are now working to make the TLC Membership Service even more convenient and attractive as a special system that lets our customers experience the benefits of the Group’s services.

TLC Kasatoku Plus

Points every month! Points for new contracts!

LP Gas City Gas Aqua Internet

CATV Intelligent Home Security Electric Power

Renovation Services

Low-cost Mobile Phone

(LIBMO)

TLC Membership Service

Page 6: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

05 TOKAI Holdings Corporation

Energybusiness

06

The PORT of OIGAWA (LPG Second base)

The TOKAI Group launched its city gas business in Yaizu City, Shizuoka Prefecture in 1950, paving the way for our entry into the petroleum gas (LP gas) business ‒ our current main line of business ‒ in 1959. Since then, we have continued to reliably and safely supply gas to our customers. LP gas is expected to play a key role as a decentralized energy source capable of a quick recovery after a natural disaster. Our LP gas serves some 650 thousand customers in Tokyo and 14 other prefectures ranging from the Tohoku region to Kyushu region. Our natural gas-sourced city gas serves 61 thousand customers in the cities of Yaizu, Fujieda and Shimada in Shizuoka Prefecture, Shimonita-machi in Gunma Prefecture, and Nikaho in Akita Prefecture (as of April 2020), evolving into a business that supports the foundations of regional communities, placing upmost importance on building communication and relationships based on trust with our customers. In October 2019 we established T&T Energy Co., Ltd. as part of a joint investment by TOKAI CORPORATION and TEPCO Energy Partner, Incorporated as a city gas retail sales business servicing the Chukyo area. Due to our advanced technologies and reliable supply of LP gas for industrial use, liquefied natural gas (LNG), and other general high-pressure gases, we have gained the trust of many corporate customers. As a comprehensive energy provider, the TOKAI Group strives to optimize energy services for our customers.

Energy[ Gas ]Reliable and safe energy infrastructure designed with the environment in mind.

Clippy Plaza

Solar power

April 2016 marked the start of the liberalization of Japan’s retail electricity market. In response, the TOKAI Group added electric power, a vital everyday service, to our TLC services lineup, as part of efforts to strengthen our selection of comprehensive customer lifestyle services. The greatest advantage of these improvements is the opportunity to combined the Group's diverse array of services, including gas, Internet, CATV, Aqua (bottled water delivery), giving customers more freedom and making sure we are their first choice when selecting a service provider.Moreover, we entered a business partnership agreement with TEPCO Energy Partner, Inc., one of the nation's largest power companies. Before starting the provision of household-use electric power, on October 2015 we began sales of industrial- and commercial-use high-voltage electric power.By adding electric power to our lineup and continuing to utilize technologies and knowledge accumulated through many years in the gas supply market, we strive to offer all-encompassing energy solutions. Through electric power retail operations, the TOKAI Group hopes to strengthen connections and partnerships with users while boosting customer satisfaction even further.

Energy[ Electric Power ]Strengthen lifestyle services by powering households with electric power in addition to gas.

TOKAI Denki

TOKAI CORPORATIONTOKAI Communications Corporation TOKAI GAS CORPORATIONTOKAI Cable Network Corporation

* Eight other companies

TOKAI EnergyCoverage areas of the gas business

TOKAI CORPORATIONTOKAI GAS CORPORATIONEnergy Line CorporationTOKAI HOME GAS CORPORATION

NIKAHO GAS CORPORATIONTokaizosen-unyu CorporationTOKAI MYANMAR COMPANY LIMITEDT&T Energy Co., Ltd.

Companies affiliated with the Group

Companies affiliated with the Group

Page 7: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

05 TOKAI Holdings Corporation

Energybusiness

06

The PORT of OIGAWA (LPG Second base)

The TOKAI Group launched its city gas business in Yaizu City, Shizuoka Prefecture in 1950, paving the way for our entry into the petroleum gas (LP gas) business ‒ our current main line of business ‒ in 1959. Since then, we have continued to reliably and safely supply gas to our customers. LP gas is expected to play a key role as a decentralized energy source capable of a quick recovery after a natural disaster. Our LP gas serves some 650 thousand customers in Tokyo and 14 other prefectures ranging from the Tohoku region to Kyushu region. Our natural gas-sourced city gas serves 61 thousand customers in the cities of Yaizu, Fujieda and Shimada in Shizuoka Prefecture, Shimonita-machi in Gunma Prefecture, and Nikaho in Akita Prefecture (as of April 2020), evolving into a business that supports the foundations of regional communities, placing upmost importance on building communication and relationships based on trust with our customers. In October 2019 we established T&T Energy Co., Ltd. as part of a joint investment by TOKAI CORPORATION and TEPCO Energy Partner, Incorporated as a city gas retail sales business servicing the Chukyo area. Due to our advanced technologies and reliable supply of LP gas for industrial use, liquefied natural gas (LNG), and other general high-pressure gases, we have gained the trust of many corporate customers. As a comprehensive energy provider, the TOKAI Group strives to optimize energy services for our customers.

Energy[ Gas ]Reliable and safe energy infrastructure designed with the environment in mind.

Clippy Plaza

Solar power

April 2016 marked the start of the liberalization of Japan’s retail electricity market. In response, the TOKAI Group added electric power, a vital everyday service, to our TLC services lineup, as part of efforts to strengthen our selection of comprehensive customer lifestyle services. The greatest advantage of these improvements is the opportunity to combined the Group's diverse array of services, including gas, Internet, CATV, Aqua (bottled water delivery), giving customers more freedom and making sure we are their first choice when selecting a service provider.Moreover, we entered a business partnership agreement with TEPCO Energy Partner, Inc., one of the nation's largest power companies. Before starting the provision of household-use electric power, on October 2015 we began sales of industrial- and commercial-use high-voltage electric power.By adding electric power to our lineup and continuing to utilize technologies and knowledge accumulated through many years in the gas supply market, we strive to offer all-encompassing energy solutions. Through electric power retail operations, the TOKAI Group hopes to strengthen connections and partnerships with users while boosting customer satisfaction even further.

Energy[ Electric Power ]Strengthen lifestyle services by powering households with electric power in addition to gas.

TOKAI Denki

TOKAI CORPORATIONTOKAI Communications Corporation TOKAI GAS CORPORATIONTOKAI Cable Network Corporation

* Eight other companies

TOKAI EnergyCoverage areas of the gas business

TOKAI CORPORATIONTOKAI GAS CORPORATIONEnergy Line CorporationTOKAI HOME GAS CORPORATION

NIKAHO GAS CORPORATIONTokaizosen-unyu CorporationTOKAI MYANMAR COMPANY LIMITEDT&T Energy Co., Ltd.

Companies affiliated with the Group

Companies affiliated with the Group

Page 8: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

07 TOKAI Holdings Corporation

Informationand

Communicationsbusiness

08

●Shizuoka Data Center ●LCV Data Center(Nagano)

●Okayama Data Center

The TOKAI Group began to offer internet access services in 1996. We unveiled ADSL internet services using our own network system equipment in 2001, and later added various internet access services and optional services, such as fiber-optic and mobile network service.

■ Broadband Internet BusinessAs an Internet service provider (ISP), we provide internet services to 710 thousand customers through @T COM which has nationwide coverage, and TOKAI Network Club (TNC), covering Shizuoka Prefecture. Starting in 2015, we began using the wholesale fiber-optic broadband connections offered by Nippon Telegraph and Telephone Corporation (NTT) to provide fiber-optic internet connections via our @T COM and TNC Hikari services. In 2020, we received the RBB SPEED AWARD 2019*₁ in recognition of high transmission speeds, and our @T COM Hikari services have received the top prize in the Hikari Collaboration category (for the Eastern Japan region) for five years running. We will continue to strive to improve customer satisfaction and provide affordable, comfortable and secure communications services to households, together with enhanced optional services.

■ Mobile Communications BusinessIn February 2017, we began offering the low-priced SIM cards "LIBMO" so that customers can use their smartphones with reasonable and peace of mind. "LIBMO" is a low-priced SIM cards recommended for those who want to lower their monthly charge on their smartphones or first use their smartphones. Today these SIM cards are used by 48 thousand customers.Moreover, since 2006 we have set up 12 SoftBank-commissioned mobile phone shops (mainly in Shizuoka Prefecture) that are used by 210 thousand customers.In 2019 we partnered with “iCracked Store”*2, a mobile phone repair service provider, as part of a push to expand LIBMO sales locations. In addition to this, we opened three collaboration stores in shopping malls that offer a combination of SoftBank phone sales, mobile phone repair services and LIBMO sales. The TOKAI Group is striving to improve and expand its services in an aim to be a comprehensive communication service provider that maintains a solid understanding of our customers’ needs, enabling customers to use our services with confidence, while actively pursuing face-to-face sales activities rooted in local communities.

Information andCommunication ServicesMore secure, more convenient. Bringing our customers ICT as lifestyle infrastructure.

TOKAI Communications Corporation

Companies affiliated with the Group

As part of the data center services, provided under the banner of our ICT (information and communications technology) business for corporate customers, we offer outsourcing services including colocation, mailing systems, data backup, and cloud platforms based on our high-standard data centers.In addition to providing services through multiple centers in Shizuoka, Okayama and Nagano Prefectures, we are working to expand our business continuity planning (BCP) and disaster recovery (DR) service offerings by collaborating with multiple data center operators in Japan. We offer communications services to corporate customers using our fiber-optic network that extends for a total of 8,700 kilometers from the northern Kanto region to Okayama Prefecture. We use this as a foundation to provide high-quality internet connections, communication between bases, and large-scale public cloud connection services.Our system development service is backed by some 700 engineers, and provides total support from consulting through construction, operation, and maintenance in a variety of industries, including the food service industry, healthcare and public works, and fields, with a focus on accounting and human resource systems.We are also responding to changing customer needs and shifts in the market by weaving together three strengths of the TOKAI Group: data centers, networks, and system development.In March 2013 we established a joint venture, Cloud Master Co., Ltd., in Taipei, Taiwan, with SYSCOM Group, a large Taiwanese information services organization. Through this, we plan to expand information and communications services in Japan, Taiwan, China, and other Asian markets.

Information andCommunication ServicesProviding comprehensive solutions through combined use of data centers, networks, and system development capabilities.

TOKAI Mobile Shop

TOKAI Network Club (TNC)

LIBMO

@T COM

[ For Individual Customers ] [ For Corporate Customers ]

*1 The RBB SPEED AWARD 2019 is an award given to honor services which actual measured value is faster by aggregating measurement data obtained by the communication speed measurement service called RBB speed tests.

*2 iCracked is one of the world's largest smartphone repair providers, founded in 2010 in Silicon Valley, California.

iCracked Store

TOKAI Communications CorporationCYZE Inc.AM's Brain Inc.AM's Unity Inc.Cloud Master Co., Ltd.

Companies affiliated with the Group

Page 9: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

07 TOKAI Holdings Corporation

Informationand

Communicationsbusiness

08

●Shizuoka Data Center ●LCV Data Center(Nagano)

●Okayama Data Center

The TOKAI Group began to offer internet access services in 1996. We unveiled ADSL internet services using our own network system equipment in 2001, and later added various internet access services and optional services, such as fiber-optic and mobile network service.

■ Broadband Internet BusinessAs an Internet service provider (ISP), we provide internet services to 710 thousand customers through @T COM which has nationwide coverage, and TOKAI Network Club (TNC), covering Shizuoka Prefecture. Starting in 2015, we began using the wholesale fiber-optic broadband connections offered by Nippon Telegraph and Telephone Corporation (NTT) to provide fiber-optic internet connections via our @T COM and TNC Hikari services. In 2020, we received the RBB SPEED AWARD 2019*₁ in recognition of high transmission speeds, and our @T COM Hikari services have received the top prize in the Hikari Collaboration category (for the Eastern Japan region) for five years running. We will continue to strive to improve customer satisfaction and provide affordable, comfortable and secure communications services to households, together with enhanced optional services.

■ Mobile Communications BusinessIn February 2017, we began offering the low-priced SIM cards "LIBMO" so that customers can use their smartphones with reasonable and peace of mind. "LIBMO" is a low-priced SIM cards recommended for those who want to lower their monthly charge on their smartphones or first use their smartphones. Today these SIM cards are used by 48 thousand customers.Moreover, since 2006 we have set up 12 SoftBank-commissioned mobile phone shops (mainly in Shizuoka Prefecture) that are used by 210 thousand customers.In 2019 we partnered with “iCracked Store”*2, a mobile phone repair service provider, as part of a push to expand LIBMO sales locations. In addition to this, we opened three collaboration stores in shopping malls that offer a combination of SoftBank phone sales, mobile phone repair services and LIBMO sales. The TOKAI Group is striving to improve and expand its services in an aim to be a comprehensive communication service provider that maintains a solid understanding of our customers’ needs, enabling customers to use our services with confidence, while actively pursuing face-to-face sales activities rooted in local communities.

Information andCommunication ServicesMore secure, more convenient. Bringing our customers ICT as lifestyle infrastructure.

TOKAI Communications Corporation

Companies affiliated with the Group

As part of the data center services, provided under the banner of our ICT (information and communications technology) business for corporate customers, we offer outsourcing services including colocation, mailing systems, data backup, and cloud platforms based on our high-standard data centers.In addition to providing services through multiple centers in Shizuoka, Okayama and Nagano Prefectures, we are working to expand our business continuity planning (BCP) and disaster recovery (DR) service offerings by collaborating with multiple data center operators in Japan. We offer communications services to corporate customers using our fiber-optic network that extends for a total of 8,700 kilometers from the northern Kanto region to Okayama Prefecture. We use this as a foundation to provide high-quality internet connections, communication between bases, and large-scale public cloud connection services.Our system development service is backed by some 700 engineers, and provides total support from consulting through construction, operation, and maintenance in a variety of industries, including the food service industry, healthcare and public works, and fields, with a focus on accounting and human resource systems.We are also responding to changing customer needs and shifts in the market by weaving together three strengths of the TOKAI Group: data centers, networks, and system development.In March 2013 we established a joint venture, Cloud Master Co., Ltd., in Taipei, Taiwan, with SYSCOM Group, a large Taiwanese information services organization. Through this, we plan to expand information and communications services in Japan, Taiwan, China, and other Asian markets.

Information andCommunication ServicesProviding comprehensive solutions through combined use of data centers, networks, and system development capabilities.

TOKAI Mobile Shop

TOKAI Network Club (TNC)

LIBMO

@T COM

[ For Individual Customers ] [ For Corporate Customers ]

*1 The RBB SPEED AWARD 2019 is an award given to honor services which actual measured value is faster by aggregating measurement data obtained by the communication speed measurement service called RBB speed tests.

*2 iCracked is one of the world's largest smartphone repair providers, founded in 2010 in Silicon Valley, California.

iCracked Store

TOKAI Communications CorporationCYZE Inc.AM's Brain Inc.AM's Unity Inc.Cloud Master Co., Ltd.

Companies affiliated with the Group

Page 10: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

09 TOKAI Holdings Corporation

Aquabusiness

CATVbusiness

10

TOKAI Group's CATV business offers broadcasting and communications (internet access) services in seven prefectures, Shizuoka, Tokyo, Kanagawa, Chiba, Nagano, Okayama and Miyagi Prefectures. Our broadcasting services distribute information to 860 thousand customers, who receive regional information via local television channels and digital multi-channel broadcasting. Our communication services, enjoyed by 290 thousand customers, include standard CATV and internet services, as well as reliable fiber-optic internet and telephone services that utilize our fiber-optic network. The combination of these broadcasting and communications services has paved the way for a triple play service that provides high-quality broadcasting, communications and telecommunications. As a result, the number of customers of the CATV business that combined broadcasting and communication exceeded 1 million in December 2017.Moreover, we also support 4K/8K satellite broadcasting, and will look to continue to enhance our broadcasting services in the future. Community channels on our local community network represent a major strength of our CATV business. By broadcasting local information through these channels, we can forge strong bonds with people in the communities we serve.In addition to local disaster prevention notifications, we use these community channels to create and broadcast programs including local news, festivals, and competitions such as student sports tournaments, featuring people from the community. In these ways we establish our position as a comprehensive service provider of local information, and we will keep striving to bring smiles to the faces of our customers.

CATVFostering community development through broadcasting and communications services rooted in local regions and connected to customers.

In November 2007, the TOKAI Group started a bottled water delivery service in Shizuoka Prefecture using returnable plastic bottles. This was followed in March 2011 with the launch of our disposable bottled water delivery service Japan-wide. Today, these two water delivery services are used by a total of 161 thousand customersSince we kicked off our returnable bottle service, it has become a favorite of 73,000 customers as the brand Tasty Water Delivered to your Door.The disposable bottled water delivery service was later revamped under the new brand name "Ulunom" in May 2013. This service is centered in the Kanto region, and it has come to be used by 88,000 customers.Mount Fuji acts as a large filter that purifies the water over long periods of time ‒ a defining characteristic of this product. The natural water we deliver to our customers has received high acclaim the world over, being awarded a Monde Selection Grand Gold award, and the highest three-star award at the ITI International Superior Taste Contest. Our water production network includes the Aqua Yaizu Plant, which was opened in Yaizu City, Shizuoka Prefecture in April 2008, and the Aqua Fujisan Plant, our second plant, which was opened in Fujinomiya City, Shizuoka Prefecture in March 2013.Furthermore, in April 2012 we established an overseas base, TOKAI (Shanghai) Trade & Commerce Co., Ltd. in Shanghai, China. Using our safe water delivery system developed in Japan, and leveraging the branding power of Mount Fuji, which is also renowned in China, we are targeting affluent customers in China through sales of bottled water from Mount Fuji under the name “Fujishigen.”

Tasty Water Delivered to your DoorSafe water and reliable delivery service̶straight to your home.

Ulunom, a disposable bottled water service revamped in May 2013 Right: "Grande," an advanced-function

water dispenser model

Left: Our stylish water dispenser, popular for its attractive design

TOKAI Cable Network CorporationICHIHARA COMMUNITY NETWORK TELEVISION CORPORATIONATSUGI ISEHARA CABLE NETWORK CORPORATIONEAST COMMUNICATIONS COMPANY LIMITEDLCV CORPORATIONKURASHIKI CABLE TELEVISION Inc.Toco Channel Shizuoka CorporationTokyo Bay Network Co.,Ltd.Cable Television Tsuyama Co, Ltd.Net Technology Shizuoka Co., Ltd.SENDAI CATV Co., Ltd.

Companies affiliated with the Group

TOKAI CORPORATIONTokaizosen-unyu CorporationTOKAI (Shanghai) Trade & Commerce Co., Ltd.

Companies affiliated with the Group

Aqua Fujisan Plant (production started in March 2013)

Page 11: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

09 TOKAI Holdings Corporation

Aquabusiness

CATVbusiness

10

TOKAI Group's CATV business offers broadcasting and communications (internet access) services in seven prefectures, Shizuoka, Tokyo, Kanagawa, Chiba, Nagano, Okayama and Miyagi Prefectures. Our broadcasting services distribute information to 860 thousand customers, who receive regional information via local television channels and digital multi-channel broadcasting. Our communication services, enjoyed by 290 thousand customers, include standard CATV and internet services, as well as reliable fiber-optic internet and telephone services that utilize our fiber-optic network. The combination of these broadcasting and communications services has paved the way for a triple play service that provides high-quality broadcasting, communications and telecommunications. As a result, the number of customers of the CATV business that combined broadcasting and communication exceeded 1 million in December 2017.Moreover, we also support 4K/8K satellite broadcasting, and will look to continue to enhance our broadcasting services in the future. Community channels on our local community network represent a major strength of our CATV business. By broadcasting local information through these channels, we can forge strong bonds with people in the communities we serve.In addition to local disaster prevention notifications, we use these community channels to create and broadcast programs including local news, festivals, and competitions such as student sports tournaments, featuring people from the community. In these ways we establish our position as a comprehensive service provider of local information, and we will keep striving to bring smiles to the faces of our customers.

CATVFostering community development through broadcasting and communications services rooted in local regions and connected to customers.

In November 2007, the TOKAI Group started a bottled water delivery service in Shizuoka Prefecture using returnable plastic bottles. This was followed in March 2011 with the launch of our disposable bottled water delivery service Japan-wide. Today, these two water delivery services are used by a total of 161 thousand customersSince we kicked off our returnable bottle service, it has become a favorite of 73,000 customers as the brand Tasty Water Delivered to your Door.The disposable bottled water delivery service was later revamped under the new brand name "Ulunom" in May 2013. This service is centered in the Kanto region, and it has come to be used by 88,000 customers.Mount Fuji acts as a large filter that purifies the water over long periods of time ‒ a defining characteristic of this product. The natural water we deliver to our customers has received high acclaim the world over, being awarded a Monde Selection Grand Gold award, and the highest three-star award at the ITI International Superior Taste Contest. Our water production network includes the Aqua Yaizu Plant, which was opened in Yaizu City, Shizuoka Prefecture in April 2008, and the Aqua Fujisan Plant, our second plant, which was opened in Fujinomiya City, Shizuoka Prefecture in March 2013.Furthermore, in April 2012 we established an overseas base, TOKAI (Shanghai) Trade & Commerce Co., Ltd. in Shanghai, China. Using our safe water delivery system developed in Japan, and leveraging the branding power of Mount Fuji, which is also renowned in China, we are targeting affluent customers in China through sales of bottled water from Mount Fuji under the name “Fujishigen.”

Tasty Water Delivered to your DoorSafe water and reliable delivery service̶straight to your home.

Ulunom, a disposable bottled water service revamped in May 2013 Right: "Grande," an advanced-function

water dispenser model

Left: Our stylish water dispenser, popular for its attractive design

TOKAI Cable Network CorporationICHIHARA COMMUNITY NETWORK TELEVISION CORPORATIONATSUGI ISEHARA CABLE NETWORK CORPORATIONEAST COMMUNICATIONS COMPANY LIMITEDLCV CORPORATIONKURASHIKI CABLE TELEVISION Inc.Toco Channel Shizuoka CorporationTokyo Bay Network Co.,Ltd.Cable Television Tsuyama Co, Ltd.Net Technology Shizuoka Co., Ltd.SENDAI CATV Co., Ltd.

Companies affiliated with the Group

TOKAI CORPORATIONTokaizosen-unyu CorporationTOKAI (Shanghai) Trade & Commerce Co., Ltd.

Companies affiliated with the Group

Aqua Fujisan Plant (production started in March 2013)

Page 12: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

11 TOKAI Holdings Corporation

ConstructionEquipment and

Real EstateBusiness

12

Renovationbusiness

OTS House“Concept house”

■ Construction, public works, real estate development and leasingBased on technical capabilities, relationships of trust with users and other strengths cultivated through a multi-faceted approach to the business expansion, the TOKAI Group designs and carries out construction of apartment buildings, office buildings, government facilities, commercial complexes, nursing-care facilities, distribution warehouses and other large-scale construction works.Additionally, we are involved in the real estate business, develop top-grade residential districts and sell condominium-style apartments in ways only a locally rooted Group such as ours can, utilizing bonds of trust forged over the years as well as a rich array of useful information and knowledge possessed by the Group.As part of the public works arm of our business, we are involved in planning, design and construction focused on site preparation, road maintenance and other such areas.

■ House facilities and equipment, air conditioning and plumbing systems, and office equipmentWith the aim of enriching customer lifestyles, and in promotion of zero energy homes (ZEHs), we engage in sales of kitchen and bathroom equipment, air conditioners, storage batteries and other such products. We also pursue enriched, more comfortable user environments through the installation of large-scale air conditioning systems and plumbing systems for office buildings, large stores, public buildings and other such facilities.Additionally, we propose comprehensive eco-office plans that cut costs while reducing negative impacts on the natural environment. These plans incorporate facilities and equipment as well as less tangible measures in order to boost efficiency along with economic and environmental performance.

■ Renewable energy businessThe TOKAI Group makes use of technical capabilities and knowledge built up over the years as a comprehensive energy business operator to propose renewable, natural electric power generation with a central focus on solar power. These are part of our efforts toward realizing a low-carbon society.

■ Comprehensive RenovationAs a specialist in the energy field, the TOKAI Group offers its customers optimized water-related facility renovations leveraging its extensive experience in community-based gas operations, eco-friendly renovations that prioritize environmental conservation, and earthquake-proofing renovations that provide families with greater protection from earthquakes, to name just a few of the renovation solutions on offer.The number of renovations exceeded 50,000, giving the TOKAI Group the highest sales performance in Shizuoka Prefecture in house renovations as well. (The Japan Journal of Remodeling, December 23, 2019 issue)Our comprehensive renovation services, offered under the brand name TOKAI WiLL, are based on three promises to our customers - to demonstrate high levels of quality, to evolve customer lifestyles, and to deeply impress our customers ‒ and the professional expertise for which we pride ourselves regarding energy, which is central to daily life. The combination of female planning staff who can propose designs that fully incorporate a woman's perspective and the construction capabilities we have built up enable us to meet customer needs from a user's perspective, down to the tiniest detail.

■ OTS HouseWith the spate of major natural disasters threatening our lives we are seeing a massive shift in awareness towards energy and lifelines. The TOKAI Group draws upon its past achievements in conventional housing construction and renovations, together with know-how accumulated as an energy services provider, to introduce the OTS House, a type of house that is not dependent on grid system infrastructure, thus ensuring owners a regular living environment under normal circumstances, and when faced with a disaster. This house features a self-sufficient water supply using rainwater, and a self-sufficient power supply based on solar power and large storage batteries. This is a new form of house for the near future, one that strives to achieve a decarbonized society through the use of non-depleting natural energy and clean energy. The TOKAI Group has responded to increasing calls for energy measures taken on a global scale by helping pave the way for an ideal future through sustainable housing development.

■ Security and insurance businessWe launched a security service in 1984, offering everything from security monitoring for elderly users to various services for factories, commercial stores and office facilities. These efforts also include the installation of security cameras tailored to specific applications and locations in response to a growing awareness for crime-prevention.In addition, we have operated property insurance solicitation business since 1973, before entering the life insurance solicitation business in 1988. We currently have about 80,000 insured customers and, as a comprehensive insurance provider, we strive to earn the trust of these users, as well as the communities in which we operate.

Community Creation[ Construction, Public Works, Real Estate, Housing Equipment, Security and Insurance ]

Urban development only made possible with the deep ties the TOKAI Group has with people and energy.

Housing DevelopmentComprehensive renovation proposals that resonate with customersHousing development that provides greater disaster-proofing and peace of mind for families

Living-dining renovation Detailed proposals from female planning staff

TOKAI CORPORATIONNissan Tri Star Construction, Inc.

Companies affiliated with the Group

TOKAI CORPORATIONTOKAI GAS CORPORATION

Companies affiliated with the Group

Page 13: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

11 TOKAI Holdings Corporation

ConstructionEquipment and

Real EstateBusiness

12

Renovationbusiness

OTS House“Concept house”

■ Construction, public works, real estate development and leasingBased on technical capabilities, relationships of trust with users and other strengths cultivated through a multi-faceted approach to the business expansion, the TOKAI Group designs and carries out construction of apartment buildings, office buildings, government facilities, commercial complexes, nursing-care facilities, distribution warehouses and other large-scale construction works.Additionally, we are involved in the real estate business, develop top-grade residential districts and sell condominium-style apartments in ways only a locally rooted Group such as ours can, utilizing bonds of trust forged over the years as well as a rich array of useful information and knowledge possessed by the Group.As part of the public works arm of our business, we are involved in planning, design and construction focused on site preparation, road maintenance and other such areas.

■ House facilities and equipment, air conditioning and plumbing systems, and office equipmentWith the aim of enriching customer lifestyles, and in promotion of zero energy homes (ZEHs), we engage in sales of kitchen and bathroom equipment, air conditioners, storage batteries and other such products. We also pursue enriched, more comfortable user environments through the installation of large-scale air conditioning systems and plumbing systems for office buildings, large stores, public buildings and other such facilities.Additionally, we propose comprehensive eco-office plans that cut costs while reducing negative impacts on the natural environment. These plans incorporate facilities and equipment as well as less tangible measures in order to boost efficiency along with economic and environmental performance.

■ Renewable energy businessThe TOKAI Group makes use of technical capabilities and knowledge built up over the years as a comprehensive energy business operator to propose renewable, natural electric power generation with a central focus on solar power. These are part of our efforts toward realizing a low-carbon society.

■ Comprehensive RenovationAs a specialist in the energy field, the TOKAI Group offers its customers optimized water-related facility renovations leveraging its extensive experience in community-based gas operations, eco-friendly renovations that prioritize environmental conservation, and earthquake-proofing renovations that provide families with greater protection from earthquakes, to name just a few of the renovation solutions on offer.The number of renovations exceeded 50,000, giving the TOKAI Group the highest sales performance in Shizuoka Prefecture in house renovations as well. (The Japan Journal of Remodeling, December 23, 2019 issue)Our comprehensive renovation services, offered under the brand name TOKAI WiLL, are based on three promises to our customers - to demonstrate high levels of quality, to evolve customer lifestyles, and to deeply impress our customers ‒ and the professional expertise for which we pride ourselves regarding energy, which is central to daily life. The combination of female planning staff who can propose designs that fully incorporate a woman's perspective and the construction capabilities we have built up enable us to meet customer needs from a user's perspective, down to the tiniest detail.

■ OTS HouseWith the spate of major natural disasters threatening our lives we are seeing a massive shift in awareness towards energy and lifelines. The TOKAI Group draws upon its past achievements in conventional housing construction and renovations, together with know-how accumulated as an energy services provider, to introduce the OTS House, a type of house that is not dependent on grid system infrastructure, thus ensuring owners a regular living environment under normal circumstances, and when faced with a disaster. This house features a self-sufficient water supply using rainwater, and a self-sufficient power supply based on solar power and large storage batteries. This is a new form of house for the near future, one that strives to achieve a decarbonized society through the use of non-depleting natural energy and clean energy. The TOKAI Group has responded to increasing calls for energy measures taken on a global scale by helping pave the way for an ideal future through sustainable housing development.

■ Security and insurance businessWe launched a security service in 1984, offering everything from security monitoring for elderly users to various services for factories, commercial stores and office facilities. These efforts also include the installation of security cameras tailored to specific applications and locations in response to a growing awareness for crime-prevention.In addition, we have operated property insurance solicitation business since 1973, before entering the life insurance solicitation business in 1988. We currently have about 80,000 insured customers and, as a comprehensive insurance provider, we strive to earn the trust of these users, as well as the communities in which we operate.

Community Creation[ Construction, Public Works, Real Estate, Housing Equipment, Security and Insurance ]

Urban development only made possible with the deep ties the TOKAI Group has with people and energy.

Housing DevelopmentComprehensive renovation proposals that resonate with customersHousing development that provides greater disaster-proofing and peace of mind for families

Living-dining renovation Detailed proposals from female planning staff

TOKAI CORPORATIONNissan Tri Star Construction, Inc.

Companies affiliated with the Group

TOKAI CORPORATIONTOKAI GAS CORPORATION

Companies affiliated with the Group

Page 14: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

13 TOKAI Holdings Corporation

Otherbus inesses

14

Nurs ing Carebus iness

It is predicted that as Japan transitions from an aging society to a super-aged society, the percentage of elderly people will pass 30% in 2030. To establish a business as a response to this societal shift and to contribute to local communities, we have opened eight Refrea facilities including daytime care, short-stay, and paid nursing homes, in Shizuoka City (as of end of March, 2020). All are now operating well in light of the rising demand for nursing care.The facility name “Refrea”, which is a word created by combining parts of the English verb “Refresh” and the Japanese verb, “fureau” that means “be in contact with”, expresses our desire to cheerfully refresh their users, and the company name Life Plus Corporation refers to the added value provided by services designed to give our customers security and enrichment in their lives, services available only from the Tokai Group. To achieve these goals, we aim to station many certified care workers, physiotherapists and occupational therapists, judo therapists and other licensed practitioners at these convenient and comfortable facilities, and to strive to extend friendly hospitality matched to the needs of each user, enabling them to enjoy every day they spend under our care.Further, Tender Co., Ltd. operates housing for senior citizens providing daytime care and home care stations, as well daytime care facilities based in Gero City, Gifu Prefecture.Through our nursing care business, we will play a part in the TLC concept that is intended to contribute to the realization of a society that respects the dignity of senior citizens while helping them lead enriching lives.

Nursing CareTowards a society where the elderly will be able to lead rich dignified lives Offering individually tailored nursing care to everyone.

Refrea Agetsuchi, paid nursing home facilities with assisted-living services

Refrea Mizuho day service

TOKAI LIFE PLUS CORPORATIONTender Co., Ltd.

Companies affiliated with the Group

TOKAI City Service Corporation

Companies affiliated with the Group

Tokaizosen-unyu Corporation

Companies affiliated with the Group

Ship Repair

Wedding CeremoniesThe finest hospitality that surprises and delights.The TOKAI Group entered the bridal business in 1973. We operate wedding, reception, and restaurant facilities, including Grandair Bouquet Tokai in the Aoi Tower next to JR Shizuoka Station in central Shizuoka Prefecture.The Grandair name, referring to a magnificent sky, was thus named to reflect the closeness to the sky of Aoi Tower, from where visitors can enjoy sweeping views of Mount Fuji and Suruga Bay. In addition to its outstanding location, this facility offers excellent hospitality that surprises and delights.

In Yaizu City, a renowned fishing town boasting of Yaizu Port, which is one of only a few major bases in Japan for deep sea fishing for bonito and tuna, as well as Kogawa Port, a base for coastal fishing, the company carries out a wide range of ship repairs on vessels up to the 500 ton class, including deep-sea bonito and tuna fishing boats, government vessels, international purse seiners, coastal purse seiners, coastal bonito fishing vessels, and coastal vessels.

Opening routes across the endless seas through trustworthy shipbuilding technologies.

Page 15: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

13 TOKAI Holdings Corporation

Otherbus inesses

14

Nurs ing Carebus iness

It is predicted that as Japan transitions from an aging society to a super-aged society, the percentage of elderly people will pass 30% in 2030. To establish a business as a response to this societal shift and to contribute to local communities, we have opened eight Refrea facilities including daytime care, short-stay, and paid nursing homes, in Shizuoka City (as of end of March, 2020). All are now operating well in light of the rising demand for nursing care.The facility name “Refrea”, which is a word created by combining parts of the English verb “Refresh” and the Japanese verb, “fureau” that means “be in contact with”, expresses our desire to cheerfully refresh their users, and the company name Life Plus Corporation refers to the added value provided by services designed to give our customers security and enrichment in their lives, services available only from the Tokai Group. To achieve these goals, we aim to station many certified care workers, physiotherapists and occupational therapists, judo therapists and other licensed practitioners at these convenient and comfortable facilities, and to strive to extend friendly hospitality matched to the needs of each user, enabling them to enjoy every day they spend under our care.Further, Tender Co., Ltd. operates housing for senior citizens providing daytime care and home care stations, as well daytime care facilities based in Gero City, Gifu Prefecture.Through our nursing care business, we will play a part in the TLC concept that is intended to contribute to the realization of a society that respects the dignity of senior citizens while helping them lead enriching lives.

Nursing CareTowards a society where the elderly will be able to lead rich dignified lives Offering individually tailored nursing care to everyone.

Refrea Agetsuchi, paid nursing home facilities with assisted-living services

Refrea Mizuho day service

TOKAI LIFE PLUS CORPORATIONTender Co., Ltd.

Companies affiliated with the Group

TOKAI City Service Corporation

Companies affiliated with the Group

Tokaizosen-unyu Corporation

Companies affiliated with the Group

Ship Repair

Wedding CeremoniesThe finest hospitality that surprises and delights.The TOKAI Group entered the bridal business in 1973. We operate wedding, reception, and restaurant facilities, including Grandair Bouquet Tokai in the Aoi Tower next to JR Shizuoka Station in central Shizuoka Prefecture.The Grandair name, referring to a magnificent sky, was thus named to reflect the closeness to the sky of Aoi Tower, from where visitors can enjoy sweeping views of Mount Fuji and Suruga Bay. In addition to its outstanding location, this facility offers excellent hospitality that surprises and delights.

In Yaizu City, a renowned fishing town boasting of Yaizu Port, which is one of only a few major bases in Japan for deep sea fishing for bonito and tuna, as well as Kogawa Port, a base for coastal fishing, the company carries out a wide range of ship repairs on vessels up to the 500 ton class, including deep-sea bonito and tuna fishing boats, government vessels, international purse seiners, coastal purse seiners, coastal bonito fishing vessels, and coastal vessels.

Opening routes across the endless seas through trustworthy shipbuilding technologies.

Page 16: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

15 TOKAI Holdings Corporation 16

Established as Yaizu Gas Corporation (later renamed TOKAI Gas Corporation, currently TOKAI CORPORATION)

Established Shinko Oil and Gas Corporation for the purpose of selling liquefied petroleum gas (LP gas)

Constructed a coastal base in the Port of Oigawa

Spun off the existing city gas division, establishing TOKAI City Gas Corporation (currently TOKAI GAS CORPORATION)

Launched a business operating wedding halls, etc. in eastern Shizuoka Prefecture

Established Yaizu Cable Vision Corporation (later VIC TOKAI CORPORATION, and currently TOKAI Communications Corporation)

Established Tokyo Branch of TOKAI Gas Corporation (currently the TOKAI CORPORATION Tokyo Head Office) and commenced business in the Kanto Region

Launched a security business

Began operation of TOKAI Joho Centre (currently the first data center of TOKAI Communications Corporation)

Listed TOKAI Gas Corporation (currently TOKAI CORPORATION) on the First Section of the Tokyo Stock Exchange

Changed the name of TOKAI Gas Corporation to "The TOKAI Corporation" (known as TOKAI CORPORATION)

Invested in Tosei Cable Network Corporation, entering the CATV business in Numazu City, Shizuoka Prefecture

Entered the Internet business

Invested in ICHIHARA COMMUNITY NETWORK TELEVISION CORPORATION entering the CATV business in Ichihara City, Chiba Prefecture

Established AIC Corporation (currently ATSUGI ISEHARA CABLE NETWORK CORPORATION), and commenced CATV business in October 1999, in Atsugi City, Kanagawa Prefecture

Acquired Nikko Kaikan Corporation, and entered the business of operating wedding halls, etc. in front of Shizuoka Station under the name Bouquet Tokai Shizuoka

Began providing ADSL Internet services

Listed VIC TOKAI CORPORATION on JASDAQ

Invested in EAST COMMUNICATIONS COMPANY LIMITED and commenced CATV business in Chiba City, Chiba Prefecture

Executed a strategic alliance with Softbank Group, entering the mobile business

Entered the Aqua (bottled water delivery) business

Invested in LCV CORPORATION and KURASHIKI CABLE TELEVISION Inc. commencing CATV

business in Nagano Prefecture (Suwa City, etc.) and Okayama Prefecture (Kurashiki City, etc.)

Opened Aoi Tower, launching operation of the Grandair Bouquet Tokai bridal and banquet hall

Invested in Dream Wave Shizuoka (currently Toco Channel Shizuoka Corporation) commencing

CATV business in Shizuoka City, Shizuoka Prefecture

TOKAI Holdings Corporation established as a result of the merger of TOKAI CORPORATION and VIC TOKAI CORPORATION

TOKAI Holdings Corporation listed on the Tokyo Stock Exchange First Section (with TOKAI CORPORATION and VIC TOKAI CORPORATION having delisted in March 2011)

Entered the nursing care business

TOKAI CORPORATION's information and communications business transferred to VIC TOKAI CORPORATION via absorption-type company split

VIC TOKAI CORPORATION name changed to TOKAI Communications Corporation

TOKAI Communications Corporation spins off CATV business, establishing TOKAI Cable Network Corporation

Entered the total renovation business in earnest

Established TOKAI (Shanghai) Trade & Commerce Co. Ltd., a local entity China

Launched TLC Membership Service, an integrated membership service covering the entire TOKAI Group

The Aqua (bottled water delivery) business commenced operations at a second plant, the Aqua Fujisan Plant

TOKAI Communications Corporation formed a joint venture with Taiwan SYSCOM Group, establishing Cloud Master Co., Ltd. In Taipei, Taiwan

TOKAI Communications Corporation launched the Okayama Data Center, its third data center

TOKAI Holdings Corporation spins off its shared services center business, establishing TOKAI Management Service Corporation

Established TOKAI MYANMAR COMPANY LIMITED in Myanmar

Entered into a business alliance with TEPCO, commencing high-voltage electricity sales

Commenced low-voltage electricity sales, upon deregulation of the electricity retail

Made a full-scale entry into the MVNO business, named the "LIBMO" provide low-cost SIM and smartphone.

Capital participation in Tokyo Bay Network Co.,Ltd. and start CATV business in Tokyo (Koto ward, Chuo Ward).

Capital participation in Cable Television Tsuyama Co., Ltd. and start CATV business in Okayama prefecture.

Acquired shares of CYZE Inc. and made it a subsidiary.

Started city gas business in Shimonita-machi, Gunma Prefecture

Acquired shares of AM's Brain Inc. and made it a subsidiary.

Established NIKAHO GAS CORPORATION

Entered into a business partnership with ISESAKI GAS Co., Ltd.

Acquired shares of Nissan Tri Star Construction, Inc. and made it a subsidiary.

Established T&T Energy Co., Ltd. with TEPCO Energy Partner, Incorporated

Acquired shares of SENDAI CATV Co., Ltd. and made it a subsidiary. (Date of business transfer, March 31)

NIKAHO GAS CORPORATION launches its city gas business in Akita Prefecture

Dec. 1950

May 1959

Dec. 1966

Dec. 1966

Nov. 1972

March 1977

Jan. 1979

Oct. 1984

Aug. 1985

March 1987

Oct. 1987

Sept. 1988

June 1996

April 1998

Dec. 2009

April 2010

Nov. 2010

April 2011

April 2011

Oct. 2011

April 2012

April 2012

April 2012

Dec. 2012

March 2013

March 2017

March 2013

April 2013

Oct. 2013

April 2014

Oct. 2015

April 2016

Feb. 2017

Feb. 2018

Sep. 2018

April 2019

July 2019

Aug. 2019

Aug. 2019

Sep. 2019

Oct. 2019

April 2020

March 2020

June 1999

Aug. 1999

March 2001

June 2002

April 2003

Aug. 2006

Nov. 2007

History

Page 17: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

15 TOKAI Holdings Corporation 16

Established as Yaizu Gas Corporation (later renamed TOKAI Gas Corporation, currently TOKAI CORPORATION)

Established Shinko Oil and Gas Corporation for the purpose of selling liquefied petroleum gas (LP gas)

Constructed a coastal base in the Port of Oigawa

Spun off the existing city gas division, establishing TOKAI City Gas Corporation (currently TOKAI GAS CORPORATION)

Launched a business operating wedding halls, etc. in eastern Shizuoka Prefecture

Established Yaizu Cable Vision Corporation (later VIC TOKAI CORPORATION, and currently TOKAI Communications Corporation)

Established Tokyo Branch of TOKAI Gas Corporation (currently the TOKAI CORPORATION Tokyo Head Office) and commenced business in the Kanto Region

Launched a security business

Began operation of TOKAI Joho Centre (currently the first data center of TOKAI Communications Corporation)

Listed TOKAI Gas Corporation (currently TOKAI CORPORATION) on the First Section of the Tokyo Stock Exchange

Changed the name of TOKAI Gas Corporation to "The TOKAI Corporation" (known as TOKAI CORPORATION)

Invested in Tosei Cable Network Corporation, entering the CATV business in Numazu City, Shizuoka Prefecture

Entered the Internet business

Invested in ICHIHARA COMMUNITY NETWORK TELEVISION CORPORATION entering the CATV business in Ichihara City, Chiba Prefecture

Established AIC Corporation (currently ATSUGI ISEHARA CABLE NETWORK CORPORATION), and commenced CATV business in October 1999, in Atsugi City, Kanagawa Prefecture

Acquired Nikko Kaikan Corporation, and entered the business of operating wedding halls, etc. in front of Shizuoka Station under the name Bouquet Tokai Shizuoka

Began providing ADSL Internet services

Listed VIC TOKAI CORPORATION on JASDAQ

Invested in EAST COMMUNICATIONS COMPANY LIMITED and commenced CATV business in Chiba City, Chiba Prefecture

Executed a strategic alliance with Softbank Group, entering the mobile business

Entered the Aqua (bottled water delivery) business

Invested in LCV CORPORATION and KURASHIKI CABLE TELEVISION Inc. commencing CATV

business in Nagano Prefecture (Suwa City, etc.) and Okayama Prefecture (Kurashiki City, etc.)

Opened Aoi Tower, launching operation of the Grandair Bouquet Tokai bridal and banquet hall

Invested in Dream Wave Shizuoka (currently Toco Channel Shizuoka Corporation) commencing

CATV business in Shizuoka City, Shizuoka Prefecture

TOKAI Holdings Corporation established as a result of the merger of TOKAI CORPORATION and VIC TOKAI CORPORATION

TOKAI Holdings Corporation listed on the Tokyo Stock Exchange First Section (with TOKAI CORPORATION and VIC TOKAI CORPORATION having delisted in March 2011)

Entered the nursing care business

TOKAI CORPORATION's information and communications business transferred to VIC TOKAI CORPORATION via absorption-type company split

VIC TOKAI CORPORATION name changed to TOKAI Communications Corporation

TOKAI Communications Corporation spins off CATV business, establishing TOKAI Cable Network Corporation

Entered the total renovation business in earnest

Established TOKAI (Shanghai) Trade & Commerce Co. Ltd., a local entity China

Launched TLC Membership Service, an integrated membership service covering the entire TOKAI Group

The Aqua (bottled water delivery) business commenced operations at a second plant, the Aqua Fujisan Plant

TOKAI Communications Corporation formed a joint venture with Taiwan SYSCOM Group, establishing Cloud Master Co., Ltd. In Taipei, Taiwan

TOKAI Communications Corporation launched the Okayama Data Center, its third data center

TOKAI Holdings Corporation spins off its shared services center business, establishing TOKAI Management Service Corporation

Established TOKAI MYANMAR COMPANY LIMITED in Myanmar

Entered into a business alliance with TEPCO, commencing high-voltage electricity sales

Commenced low-voltage electricity sales, upon deregulation of the electricity retail

Made a full-scale entry into the MVNO business, named the "LIBMO" provide low-cost SIM and smartphone.

Capital participation in Tokyo Bay Network Co.,Ltd. and start CATV business in Tokyo (Koto ward, Chuo Ward).

Capital participation in Cable Television Tsuyama Co., Ltd. and start CATV business in Okayama prefecture.

Acquired shares of CYZE Inc. and made it a subsidiary.

Started city gas business in Shimonita-machi, Gunma Prefecture

Acquired shares of AM's Brain Inc. and made it a subsidiary.

Established NIKAHO GAS CORPORATION

Entered into a business partnership with ISESAKI GAS Co., Ltd.

Acquired shares of Nissan Tri Star Construction, Inc. and made it a subsidiary.

Established T&T Energy Co., Ltd. with TEPCO Energy Partner, Incorporated

Acquired shares of SENDAI CATV Co., Ltd. and made it a subsidiary. (Date of business transfer, March 31)

NIKAHO GAS CORPORATION launches its city gas business in Akita Prefecture

Dec. 1950

May 1959

Dec. 1966

Dec. 1966

Nov. 1972

March 1977

Jan. 1979

Oct. 1984

Aug. 1985

March 1987

Oct. 1987

Sept. 1988

June 1996

April 1998

Dec. 2009

April 2010

Nov. 2010

April 2011

April 2011

Oct. 2011

April 2012

April 2012

April 2012

Dec. 2012

March 2013

March 2017

March 2013

April 2013

Oct. 2013

April 2014

Oct. 2015

April 2016

Feb. 2017

Feb. 2018

Sep. 2018

April 2019

July 2019

Aug. 2019

Aug. 2019

Sep. 2019

Oct. 2019

April 2020

March 2020

June 1999

Aug. 1999

March 2001

June 2002

April 2003

Aug. 2006

Nov. 2007

History

Page 18: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

17 TOKAI Holdings Corporation

Expanding geographically and growing the Group's customer base.

Expanding business areas

City gas

Solar power Solar power

Total renovations Total renovations

Electricity

LP gas

City gas

LP gas

Insurance

Security

Insurance

Security

Internet

Mobile phone

Internet

Mobile phone

2009: Nagano and Okayama Prefectures

2006: Aichi Prefecture

2012: Shanghai, China

2012: Osaka and Miyagi Prefectures

2013: Taipei, Taiwan

2014: Myanmar

2014: Fukuoka Prefecture

2016: Gifu Prefecture

2019: Mie Prefecture

2020: Akita Prefecture

Bridal Bridal

Ship repair Ship repair

Nursing care Nursing care

CATV CATV

Aqua Aqua

Establishment phase Growth phase Current phase

In 1950, the Group began an energy business supplying City Gas. It added LP gas to its service lineup, and expanded its customer base.Energy

Using development of LP gas delivery management systems as an opportunity, launched an information and communication business in anticipation of the arrival of an information society.

Information and Communications

Others

In 1988, started a CATV business. Since then, both the business and geographic coverage have grown immensely. In 2012, strengthened community services.

CATV

Aqua Using experience in management and delivery systems from the energy business, began the Aqua (bottled mineral water delivery) business.

Housing related Using experience in facilities management from the energy business, and knowledge of the housing and real estate industry, began a housing related business.

1950: Yaizu City

1959: All of Shizuoka Prefecture1979: Kanto Region (Tokyo and six surrounding prefectures, plus Fukushima prefecture)

Facilities and equipment

Housing and real estate

Facilities and equipment

Housing and real estate

Information and communications

Information and communications

Servicedevelopment

We create and spread happiness.

Page 19: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

We create and spread happiness.

Group companies

TOKAI CORPORATIONHead office 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka Prefecture

TEL:054-254-8181 URL:https://www.tokai.jp/

TOKAI GAS CORPORATIONHead office 74-3, Shiotsu, Yaizu City, Shizuoka Prefecture

TEL:054-628-7151 URL:https://www.tokaigas.co.jp/

TOKAI Communications Corporation Head office 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka Prefecture

TEL:054-254-3781 URL:https://www.tokai-com.co.jp/

TOKAI Cable Network Corporation Head office 8-28, Kotobuki-cho, Numazu City, Shizuoka Prefecture

TEL:055-922-4701 URL:https://tokai-catv.co.jp

Osuga Gas Service, Ltd.Head office

903-2, Yokosuka, Kakegawa City, Shizuoka PrefectureTEL: 0537-48-2001

JOYNET Co., Ltd.Head office

355-1, Mannohara Shinden, Fujinomiya City, Shizuoka PrefectureTEL: 0544-27-1178

TOKAI HOME GAS CORPORATIONHead office

Hamarikyu Intercity, 1-9-1, Kaigan, Minato-ku, TokyoTEL: 03-5404-7513URL: https://www.tokai-homegas.co.jp/

CYZE Inc.Head office

7th Floor FPG links SHIBUYA, 1-18-1 Dougenzaka, Shibuya-ku, TokyoTEL: 03-5459-3817URL: http://www.cyze.jp/

ICHIHARA COMMUNITY NETWORK TELEVISION CORPORATIONHead office

2-23-18, Goichuohigashi, Ichihara City, Chiba PrefectureTEL: 0436-24-0009URL: http://www.icntv.ne.jp/

ATSUGI ISEHARA CABLE NETWORK CORPORATIONHead office

3050, Okada, Atsugi City, Kanagawa PrefectureTEL: 046-220-2018URL: http://www.ayu.ne.jp/

EAST COMMUNICATIONS COMPANY LIMITEDHead office

1-20-1, Asumigaoka, Midori-ku, Chiba City, Chiba PrefectureTEL: 043-205-8681URL: http://www.eastcom.ne.jp/

LCV CORPORATIONHead office

821, Shiga, Suwa City, Nagano PrefectureTEL: 0266-53-3833URL: http://www.lcv.jp/

KURASHIKI CABLE TELEVISION Inc.Head office

2661-1, Nakashima, Kurashiki City, Okayama Prefecture TEL: 086-466‐1717URL: http://www.kct.co.jp/

Toco Channel Shizuoka CorporationHead office

2-1-5, Nakanogo, Shimizu-ku, Shizuoka City, Shizuoka PrefectureTEL: 054-347-9811URL: http://www.tocochannel.jp/

Tokyo Bay Network Co., Ltd.Head office

Toyocho SH Building 3rd floor, Toyo 4-10-4, Koto-Ku, Tokyo PrefectureTEL: 03-3640-2001URL: http://www.baynet.ne.jp/

Cable Television Tsuyama Co., Ltd.Head office

TIC Building 2nd floor, Odanaka 1308-9, Tsuyama City, Okayama PrefectureTEL: 0826‐24‐4000URL: http://www.tvt.ne.jp/

Net Technology Shizuoka Co.,Ltd. Head office

2-1-5, Nakanogo, Shimizu-ku, Shizuoka City, Shizuoka PrefectureTEL: 054-344-1500URL: http://www.net-technology.co.jp/

Tokaizosen-unyu CorporationHead office

3899-4, Kogawa, Yaizu City, Shizuoka PrefectureTEL: 054-624-3131URL: http://www.tokaizosen-unyu.co.jp/

TOKAI City Service CorporationHead office

17-1, Koyamachi, Aoi-ku, Shizuoka City, Shizuoka PrefectureTEL: 054-273-5003URL: http://www.grandair.jp/

TOKAI LIFE PLUS CORPORATIONHead office

2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka PrefectureTEL: 054-273-4916URL: http://www.tokai-lifeplus.co.jp/

TOKAI Management Service CorporationHead office

2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka PrefectureTEL: 054-273-5566URL: http://www.tokai-ms.co.jp/

AM's Brain Inc.Head office

2nd Floor Kitanagase MK Building, 1201-1 Kitanagase, Kita-ku, Okayama City, Okayama Prefecture

AM's Unity Inc.Head office

2nd Floor Kitanagase MK Building, 1201-1 Kitanagase, Kita-ku, Okayama City, Okayama PrefectureTEL: 086-250-0067URL: http://www.amsunity.co.jp/

Nissan Tri Star Construction, Inc.Head office

439-1, Atotsu, Hagiwara-Cho, GeroCity, Gifu PrefectureTEL: 0576-52-2114URL: https://www.nissankougyou.co.jp/

Tokai Nondestructive Inspection Co., Ltd.Head office

439-1, Atotsu, Hagiwara-Cho, GeroCity, Gifu PrefectureTEL: 0576-52-4091URL: https://www.tokaihihakai.com/

SENDAI CATV Co,. Ltd.Head office

1-15-5, Honcho, Aoba-ku, Sendai City, Miyagi PrefectureTEL: 022-225-2211URL: https://www.cat-v.jp/index.php

TOKAI Human Resources Evol Corporation

Cloud Master Co., Ltd.

T&T Energy Co., Ltd.

TOKAI (Shanghai) Trade & Commerce Co., Ltd.Head office

Meihua Cuilding 656 Xi zang Road, Huang pu Area, ShanghaiChinaTEL: 86-021-6351-0076URL: http://www.tokaigroup-china.com/

TOKAI MYANMAR COMPANY LIMITEDHead office

413 YUZANA Hotel, 130, Shwe Gon Taing Road, Bahan township, YangonTEL: 95-92-5406-6141URL: http://tokaimyanmar.com/en/

Energy Line CorporationHead office

2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka PrefectureTEL: 054-273-4927URL: https://www.energyline.co.jp/

Tender Co., Ltd.Head office

439-1, Atotsu, Hagiwara-Cho, GeroCity, Gifu PrefectureTEL: 0576-52-3462

TEL: 086-250-0067

NIKAHO GAS CORPORATIONHead office

4, Funahashi, Hirasawa, Nikaho, Akita PrefectureTEL: 0184-74-7870URL: https://www.nikahogas.co.jp/

Four other equity - method affiliates

Page 20: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

C o r p o r a t e P r of i l e

L i s t o f O f f i c e r s

Representative Director, President and CEO

Representative Director and Vice President

Director, Senior Operating Officer

Director, Senior Operating Officer

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Outside)

Director(Outside)

Katsuhiko Tokita

Takanori Mamuro

Hidetsugu Mizoguchi

Toshinori Nakamura

Katsuo Oguri

Yasuhiro Fukuda

Mitsuhaya Suzuki

Shoji Uematsu

Masahiro Sone

Masahiro Goto

TOKAI Holdings Corporation

April 1, 2011

Head Office: 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka CityTEL 054-275-0007

Tokyo Head Office: Hamarikyu Inter City 1-9-1 Kaigan, Minato-ku, Tokyo 105-0022TEL 03-5404-2892

14 bill ion yen (March 31, 2020)

Consolidated: 4,130Non-consolidated: 86

Management of subsidiaries operating energy business, information & communications business and other businesses, and related activities

3167

Tokyo Stock Exchange, First Section

D i r e c t o r s

A u d i t o r s

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

We create and spread happiness.

Trade name

Established

Location

Capital

Number of employees

Businesses

Securities Code

Listed Stock Exchange

Standing Audit & Supervisory Board Member

Audit & Supervisory Board Member(Outside)

Audit & Supervisory Board Member(Outside)

Audit & Supervisory Board Member(Outside)

Takafumi Murata

Kenji Tateishi

Jiro Amagai

Yoshio Itou

Page 21: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

C o r p o r a t e P r of i l e

L i s t o f O f f i c e r s

Trade name

Established

Location

Capital

Number of employees

Businesses

Representative Director and Chairman

Representative Director and President

Managing Director

Executive Director

Executive Director

Executive Director

Executive Director

Katsuhiko Tokita

Katsuo Oguri

Kazuhiro Maruyama

Koji Toyokuni

Yukihiro Mizuno

Hisao Ishima

Yoshiaki Shirahata

Standing Audit & Supervisory Board Member

Audit & Supervisory Board Member

Audit & Supervisory Board Member(Outside)

Audit & Supervisory Board Member(Outside)

Wataru Sakamoto

Makoto Funahashi

Masaaki Sato

Naohiro Tanaka

Director

Director

Director

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Outside)

Kazuo Saito

Yuichi Ikeda

Naoto Yokota

Hidetsugu Mizoguchi

Junichi Yamada

Toshinori Nakamura

Fumio Suzuki

Takaaki Yano

TOKAI CORPORATION

December 23, 1950

Head Office: 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City 420-0034TEL 054-254-8181

Tokyo Head Office: Hamarikyu Inter City 1-9-1 Kaigan, Minato-ku, Tokyo 105-0022TEL 03-5404-2670

14 bill ion yen (March 31, 2020)

1,385

(1) Energy business (LP gas, LNG, high-pressure gas, petroleum products)(2) Reform business(3) Aqua business (returnable and disposable bottled water delivery service)(4) Construction equipment and real estate business (Construction, equipment, equipment works, construction, real- estate) (5) Insurance business (life insurance and property insurance)

D i r e c t o r s

A u d i t o r s

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

We create and spread happiness.

Page 22: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

C o r p o r a t e P r of i l e

L i s t o f O f f i c e r s

Trade name

Established

Location

Capital

Number of employees

Businesses

Representative Director and Chairman

Representative Director and President

Managing Director

Executive Director

Director

Director

Director

Director

Katsuhiko Tokita

Yasuhiro Fukuda

Hiroshi Kobayashi

Akihiro Matsukura

Seisyu Ogido

Tsuyoshi Takahashi

Yoshihiro Yamanashi

Nobuhiro Mizuno

Standing Audit & Supervisory Board Member

Audit & Supervisory Board Member(Non- Executive)

Audit & Supervisory Board Member(Outside)

Audit & Supervisory Board Member(Outside)

Takafumi Murata

Wataru Sakamoto

Masahiko Nakamura

Koichiro Noda

Director

Director

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Outside)

Director(Outside)

Tamio Mochizuki

Motoki Nakano

Hidetsugu Mizoguchi

Junichi Yamada

Toshikatsu Nakamura

Toshinori Nakamura

Hiroshi Nakajima

Masuo Tachibana

D i r e c t o r s

A u d i t o r s

TOKAI Communications Corporation

Head Office: 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City 420-0034 TEL 054-254-3781

(1)For individual: Broadband business MVNO business Mobile business

(2)For corporate: System Integration business Data Center business Communication business

1,221 million yen (March 31, 2020)

1,174 (Non-consolidated)

March 18, 1977

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

We create and spread happiness.

Tokyo Head Office: Hamarikyu Inter City 1-9-1 Kaigan, Minato-ku, Tokyo 105-0022TEL 03-5404-3277

Page 23: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

C o r p o r a t e P r of i l e

L i s t o f O f f i c e r s

TOKAI GAS CORPORATION

Head Office: 74-3, Shiotsu, Yaizu-shi, Shizuoka Prefecture, 425-0085TEL 054-628-7151

Fujieda Main Branch: 2-29-1 Aoki, Fujieda City, Shizuoka Prefecture, 426-0037TEL 054-647-7151

925 million yen (March 31, 2020)

154

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

(1) Energy business (City gas, LP gas)(2) Reform business

December 12, 1966

Standing Audit & Supervisory Board Member

Audit & Supervisory Board Member(Outside)

Audit & Supervisory Board Member(Outside Non- Executive)

Minoru Makiyama

Youji Teraoka

Masahito Nishioka

D i r e c t o r s

A u d i t o r s

We create and spread happiness.

Trade name

Established

Location

Capital

Number of employees

Businesses

Representative Director and Chairman

Representative Director and President

Director and Vice President

Managing Director

Director

Director

Director

Katsuhiko Tokita

Syoji Uematsu

Mitsugu Hamasaki

Toshiyuki Suzuki

hiroyoshi Ikeda

Toshio Kobayashi

Takashi Koyanagi

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Hidetsugu Mizoguchi

Junichi Yamada

Toshinori Nakamura

Naoto Yokota

Page 24: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

C o r p o r a t e P r of i l e

L i s t o f O f f i c e r s

TOKAI Cable Network Corporation

Head Office: 8-28, Kotobuki-cho, Numazu-shi, Shizuoka Prefecture, 410-0053 TEL 055-922-4701

1.0 bill ion yen (March 31, 2020)

236 (Non-consolidated)

April 2, 2012

CATV business

Trade name

Established

Location

Capital

Number of employees

Businesses

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

Representative Director and Chairman

Representative Director and President

Managing Director

Executive Director

Executive Director

Executive Director

Director

Katsuhiko Tokita

Mitsuhaya Suzuki

Masahiko Takada

Yuji Kondo

Koji Iwamoto

Kimihiro Yoshizawa

Kazunari Masui

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Non- Executive)

Director(Outside)

Yoshihiro Fukai

Masatsugu Tsuneki

Narutoshi Kenmochi

Hidetsugu Mizoguchi

Junichi Yamada

Toshikatsu Nakamura

Toshinori Nakamura

Shuichi Mori

Standing Audit & Supervisory Board Member(Outside)

Audit & Supervisory Board Member(Outside Non- Executive)

Audit & Supervisory Board Member(Outside Non- Executive)

Koichiro Noda

Minoru Makiyama

Misao Uchida

D i r e c t o r s

A u d i t o r s

We create and spread happiness.

Shizuoka Main Branch: Chanson Building 12-6, Kōya-machi, Aoi-ku, Shizuoka City, Shizuoka Prefecture, 420-0852TEL 054-253-2400

Page 25: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

66

26

25

23

19

1816 17

21

15

14

53

55

57

54

69

31

30

3280

82

81

28

2935

34

3840

39

4967

48

51

50

46

47

62

68

37

41

99

4243

3691

45

44

74

65

5

8

7 71

6

33

3

4

90 101

103

92

11

20

88

79

94 87

86128

106

107

98

127

105122

123

9

89

10

52

2

60

58

59

61

Mie

102

104

121

124

1284 93

130

132

131

135

134

117

133

70

75

125

73

24

22

27

112

118108

109

113114

115

83

95

2020.0529 修正

100

129

1

8597 13 12696

Gunma

Sa i t amaIba rak i

Ch iba

Sh i zuoka

Kanagawa

Tokyo

Yamanash i

A i ch i

G i fu

Nagano

Toch ig i

Fukush ima

136

138

78

72

76

119

110116

137

56120

111

7764

63

Shandong

Jiangsu

Shanghai

Taiwan

Anhui

Zhejiang

China

Myanmar

Fukuoka

SagaOita

Nagasaki

Kumamoto

Miyazaki

Okayama

Kagawa

Hiroshima

Kyoto

Shiga

NaraOsaka

Hyogo

Wakayama

Miyagi

Iwate

Fukushima

Yamagata

Akita

TOKAI Holdings

TOKAI CORPORATION

TOKAI Communications Corporation

TOKAI GAS CORPORATION

Tokai Cable Network Corporation

Other Domestic

Overseas

※Marked with ■ where there is an overlap of Group companies.

We create and spread happiness.

From Shizuoka Prefecture to all of Japan, and then to the world. TOKAI Group's TLC services, growth without borders.The TOKAI Group began as an energy business in Shizuoka Prefecture.

From there, the Group has expanded the range of its services and geographically.

From all of Japan to all of the world, the field we are tackling knows no borders.

The TOKAI Group's TLC service means providing what is needed, where it is needed.

Page 26: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

本社 420-0034 静岡市葵区常磐町2ー6-8 TOKAIビル (054) 275-0007

東京本社 105-0022 東京都港区海岸1-9-1 浜離宮インターシティ (03) 5404-2892

本社 420-0034 静岡市葵区常磐町2ー6-8 TOKAIビル (054) 254-8181

東京本社 105-0022 東京都港区海岸1-9-1 浜離宮インターシティ (03) 5404-2670

熱海支店 413-0101 熱海市上多賀598-3 (0557) 68-3271

伊東営業所 414-0051 伊東市吉田390-1 (0557) 45-5523

下田営業所 415-0028 下田市吉佐美943-1 (0558) 23-3771

三島支店 411-0816 三島市梅名315-1 (055) 977-3108

沼津支店 410-0003 沼津市新沢田町2-21 (055) 921-5390

御殿場支店 412-0043 御殿場市新橋249-1 (0550) 82-0731

富士支店 416-0907 富士市中島74-1 (0545) 61-4025

富士宮支店 418-0001 富士宮市万野原新田3551-1 (0544) 27-2570

清水支店 424-0037 静岡市清水区袖師町816-1 (054) 367-0815

静岡支店 422-8035 静岡市駿河区宮竹1ー2-8 (054) 237-3661

焼津支店 425-0077 焼津市五ヶ堀之内363-1 (054) 629-1210

榛原支店 421-0301 榛原郡吉田町住吉1170-1 (0548) 32-1155

浜岡営業所 437-1614 御前崎市塩原新田811 (0537) 86-4109

中遠支店 438-0016 磐田市岩井1907-264 (0538) 34-6025

掛川営業所 436-0086 掛川市宮脇278-1 (0537) 22-9161

浜松支店 435-0043 浜松市東区宮竹町506-1 (053) 461-9171

高台営業所 433-8113 浜松市中区小豆餅3ー25-12 (053) 438-2711

湖西営業所 431-0301 湖西市新居町中之郷2035-15 (053) 594-2336

浜北支店 434-0034 浜松市浜北区高畑311 (053) 587-0411

中京エリア営業部 451-0064 愛知県名古屋市西区名西2-33-10東芝名古屋ビル2F (052) 524-2388

豊川営業所 441-0105 愛知県豊川市伊奈町縫殿53-93-103 (0533) 63-5440

西三河営業所 472-0004 愛知県知立市南陽2-38 (0566) 88-0050

岐阜営業所 500-8368 岐阜県岐阜市宇佐1-6-29 (058) 200-7971

多治見営業所 507-0073 岐阜県多治見市小泉町2-223 (0572) 27-3101

津営業所 514-1114 三重県津市久居井戸山町121-1 (059) 256-3005

横浜支店 245-0053 神奈川県横浜市戸塚区上矢部町2091 (045) 812-1822

川崎支店 216-0003 神奈川県川崎市宮前区有馬2-11-2 (044) 888-2078

湘南支店 239-0836 神奈川県横須賀市内川1-8-10 (046) 833-5821

三浦営業所 238-0225 神奈川県三浦市三崎町小網代71-1 (046) 881-7205

厚木支店 243-0435 神奈川県海老名市下今泉1-20-19 (046) 236-3470

小田原支店 250-0001 神奈川県小田原市扇町4-7-30 (0465) 66-3780

多摩支店 208-0023 東京都武蔵村山市伊奈平2-92-2 (042) 531-9940

相模原支店 252-0134 神奈川県相模原市緑区下九沢1676-2 (042) 772-4160

大宮支店 337-0003 埼玉県さいたま市見沼区深作2-4-3 (048) 686-9081

川越支店 350-0833 埼玉県川越市芳野台1ー103-21 (049) 223-3811

所沢支店 359-0002 埼玉県所沢市中富1500-13 (04) 2943-5156

和光支店 351-0111 埼玉県和光市下新倉2-30-20 (048) 461-3420

川口支店 333-0811 埼玉県川口市戸塚1-5-3 (048) 297-1112

群馬支店 371-0857 群馬県前橋市高井町1丁目12-4 (027) 251-0701

太田営業所 373-0806 群馬県太田市龍舞町5342 (0276) 49-1119

熊谷支店 360-0843 埼玉県熊谷市三ヶ尻3805-1 (048) 533-3921

千葉支店 284-0001 千葉県四街道市大日530-11 (043) 421-1252

松戸支店 270-0011 千葉県松戸市根木内77 (047) 346-1711

旭支店 289-2714 千葉県旭市三川1977-1    (0479) 57-6791

東金営業所 283-0068 千葉県東金市東岩崎21-7 (0475) 50-2110

市原支店 290-0045 千葉県市原市五井南海岸44-1 (0436) 22-5511

木更津支店 292-0031 千葉県木更津市椿字石田671 (0438) 97-3281

大原支店 298-0025 千葉県いすみ市山田1185 (0470) 66-1920

勝山営業所 299-2115 千葉県安房郡鋸南町下佐久間906-1 (0470) 55-3381

宇都宮支店 321-0111 栃木県宇都宮市川田町1080 (028) 634-4412

小山支店 329-0201 栃木県小山市粟宮1155-1 (0285) 45-8716

那須支店 329-3154 栃木県那須塩原市上中野489-1 (0287) 65-2459

福島支店 964-0801 福島県二本松市向作田46-1 (0243) 23-1331

仙台支店 984-0030 宮城県仙台市若林区荒井東2ー3-10 (022) 205-5480

郡山支店 963-0105 福島県郡山市安積町長久保3-8-1 (024) 946-4651

茨城支店 319-0103 茨城県小美玉市柴高735 (0299) 48-1151

日立支店 311-0102 茨城県那珂市向山1263-1 (029) 353-1571

いわき営業所 979-0144 福島県いわき市勿来町大高土取57-1 (0246) 65-6124

つくば支店 305-0881 茨城県つくば市みどりの2-38ー8 (029) 837-2130

鹿島営業所 314-0116 茨城県神栖市奥野谷5735-1 (0299) 96-1953

岡山営業所 712-8011 岡山県倉敷市連島町連島1884-2 (086) 466-1100

九州営業所 816-0901 福岡県大野城市乙金東3ー1ー12 (092) 504-6355

Li s t o f G r o u p O f f i c e s 2020.4.01

Head Office

Tokyo Head Office

Head Office

Tokyo Head Office

Atami Branch

Ito Sales Office

Shimoda Sales Office

Mishima Branch

Numazu Branch

Gotenba Branch

Fuji Branch

Fujinomiya Branch

Shimizu Branch

Shizuoka Branch

Yaizu Branch

Haibara Branch

Hamaoka Sales Office

Chuen Branch

Kakegawa Sales Office

Hamamatsu Branch

Takadai Sales Office

Kosai Sales Office

Hamakita Branch

Chukyo Area Sales Office

Toyokawa Sales Office

Nishimikawa Sales Office

Gifu Sales Office

Tajimi Sales Office

Tsu Sales Office

Yokohama Branch

Kawasaki Branch

Shonan Branch

Miura Sales Office

Atsugi Branch

Odawara Branch

Tama Branch

Sagamihara Branch

Omiya Branch

Kawagoe Branch

Tokorozawa Branch

Wako Branch

Kawaguchi Branch

Gunma Branch

Ota Sales Office

Kumagaya Branch

Chiba Branch

Matsudo Branch

Asahi Branch

Togane Sales Office

Ichihara Branch

Kisarazu Branch

Ohara Branch

Katsuyama Sales Office

Utsunomiya Branch

Oyama Branch

Nasu Branch

Fukushima Branch

Sendai Branch

Koriyama Branch

Ibaraki Branch

Hitachi Branch

Iwaki Sales Office

Tsukuba Branch

Kashima Sales Office

Okayama Sales Office

Kyushu Sales Office

Tokyo Sales Office for industrial use

Numazu Sales Office for industrial use

Fuji Sales Office for industrial use

Yaizu Sales Office for industrial use

Chuen Sales Office for industrial use

Hamamatsu Sales Office for industrial use

Aichi Sales Office for industrial use

Chiba Branch for industrial use

Narita Sales Office for industrial use

Tochigi Branch for industrial use

Sashima Sales Office for industrial use

Ibaraki Branch for industrial use

Kashima Sales Office for industrial use

Office Systems Department

Office Systems Department(East Region)

Office Systems Department(West Region)

Equipment Construction Department

Equipment Department Kanagawa Sales Office

Equipment Department Numazu Sales Office

Equipment Department Fuji Sales Office

Equipment Department Shizuoka Sales Office

Equipment Department Hamamatsu Sales Office

Equipment Department Chubu Sales Office

Insurance Department Suwa Sales Office

Aqua Plant Yaizu

Aqua Plant Fujisan

Aqua Renewal Center

Building Management Support Osaka Office

Building Management Support Kyushu Office

Head Office

Fujieda Head Office

Shimada Branch

Shimonita Branch

Showroom "Clippy Plaza"

Head Office

Tokyo Head Office

Osaka Business Department

Nagoya Business Department

Broadband Business Department Kanagawa Branch

Broadband Business Department Saitama Branch

Broadband Business Department Chiba Branch

Mobile Shop Karase Kaido Shop

Softbank Shizuoka Mise

Softbank Nishi Yaizu

Mobile Shop Fukuroi Tamachi Shop

Mobile Shop Iwata Eki Minami Shop

Softbank Hamamatsu Takaoka

Mobile Shop Numazu Shop

Mobile Shop Numazu Ooka Shop

Softbank Saitama Miyahara

Mobile Shop AEON Town Fuji Minami

Mobile Shop MARK IS Shizuoka

Mobile Shop AEON Hamamatsu Nishi

iCracked Store Shizuoka MARUI

iCracked Store Fujieda Clippy Plaza

TOKAI (Shanghai) Trade & Commerce Co., Ltd.

TOKAI MYANMAR COMPANY LIMITED

Cloud Master Co., Ltd.

Nissan Tri Star Construction, Inc.

Tender Co., Ltd.

Tokai Nondestructive Inspection Co., Ltd.

CYZE Inc. Head Office

     Research and Development Center

AM's Brain Inc.

AM's Unity Inc.

NIKAHO GAS CORPORATION

ICHIHARA COMMUNITY NETWORK TELEVISION CORPORATION

ATSUGI ISEHARA CABLE NETWORK CORPORATION

EAST COMMUNICATIONS COMPANY LIMITED

LCV CORPORATION

KURASHIKI CABLE TELEVISION Inc.

Toco Channel Shizuoka Corporation

Tokyo Bay Network Co.,Ltd.

Cable Terevision Tsuyama Co., Ltd.

Net Technology Shizuoka Co., Ltd.

SENDAI CATV Co., Ltd.

Tokaizosen-unyu Corporation Head Office

Oigawa

Nishijima Parking lot

Mishima ADC

Fuji ADC

Shizuoka ADC

Yaizu ADC

Kikugawa ADC

Hamamatsu ADC

TOKAI City Service Corporation

TOKAI LIFE PLUS CORPORATION Head Office

 Refrea Shimizu Komagoe (day service)

 Refrea Hijiri Ishiki (day service)

 Refrea Shimizu Muramatsu (day service)

 Refrea Kusanagi (day service)

 Refrea Mizuho (day service)

 Refrea Agetsuchi (day Service)

 Refrea Hijiri Ishiki (short stay)

 Refrea Agetsuchi (Retirement Home with Care Facilities)

 Refrea Suruga (Care support office)

 Refrea Shimizu (Care support office)

Head Office

Shizuoka Division

Numazu Branch

Mishima Branch

Fuji Branch

Seisei Branch

Gotenba Branch

Media Plaza Fujieda

TOKAI HOME GAS CORPORATION Head Office

Kanto Sales Office

Fukushima Sales Office

Gifu Sales Office

Aichi Sales Office

Mie Sales Office

Okayama Sales Office

Kyushu Sales Office

Energy Line Corporation

Osuga Gas Service, Ltd.

JOYNET Co., Ltd.

TOKAI Management Service Corporation

T&T Energy Co., Ltd.

TOKAI Human Resources Evol Corporation

TOKAI Holdings Corporation

TOKAI CORPORATION

TOKAI Communications Corporation

TOKAI GAS CORPORATION

TOKAI Cable Network Corporation

Japan Other

Overseas

■■●●●●●●●●●●●■●●●●●●■

■●●●■

■●■●■●●●

●■■■■■●■■■■

●●●●●●●●●●●●●●●●●●●●●●■●●●●●■●●●●●●●●●●■■■

●●●

■■

■■●●●●●●■■●●●●●●●●●●●■●■●●■●●●●●●●●●●●●●●●●●●●●●●●●■●●●●●●●■●●■■

■■

■■●●●●●●■■●●●●●●●●●●●■●■●●■●●●●●●●●●●●●●●●●●●

●●●●●●■●●●●●●●■●●■■■●●●●●●●●■●●●●●●●●●■●●■●■●●●●

※Marked with ■ where there is an overlap of Group companies.

Four other equity - method affiliates

1

2

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

1

2

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

2

7

65

13

16

19

66

67

68

52

69

58

62

70

71

19

70

32

71

9

70

19

22

72

73

74

75

76

77

1

2

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

73

97

98

99

96

89

100

89

101

9

102

103

104

105

10

1

2

2

60

106

24

27

63

64

107

107

107

108

109

110

110

111

112

113

114

115

116

117

118

119

117

120

121

122

123

124

9

125

126

127

128

129

1

130

131

132

133

134

135

131

135

134

132

1

22

1

136

137

138

Page 27: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

17 TOKAI Holdings Corporation

Expanding geographically and growing the Group's customer base.

Expanding business areas

City gas

Solar power Solar power

Total renovations Total renovations

Electricity

LP gas

City gas

LP gas

Insurance

Security

Insurance

Security

Internet

Mobile phone

Internet

Mobile phone

2009: Nagano and Okayama Prefectures

2006: Aichi Prefecture

2012: Shanghai, China

2012: Osaka and Miyagi Prefectures

2013: Taipei, Taiwan

2014: Myanmar

2014: Fukuoka Prefecture

2016: Gifu Prefecture

2019: Mie Prefecture

2020: Akita Prefecture

Bridal Bridal

Ship repair Ship repair

Nursing care Nursing care

CATV CATV

Aqua Aqua

Establishment phase Growth phase Current phase

In 1950, the Group began an energy business supplying City Gas. It added LP gas to its service lineup, and expanded its customer base.Energy

Using development of LP gas delivery management systems as an opportunity, launched an information and communication business in anticipation of the arrival of an information society.

Information and Communications

Others

In 1988, started a CATV business. Since then, both the business and geographic coverage have grown immensely. In 2012, strengthened community services.

CATV

Aqua Using experience in management and delivery systems from the energy business, began the Aqua (bottled mineral water delivery) business.

Housing related Using experience in facilities management from the energy business, and knowledge of the housing and real estate industry, began a housing related business.

1950: Yaizu City

1959: All of Shizuoka Prefecture1979: Kanto Region (Tokyo and six surrounding prefectures, plus Fukushima prefecture)

Facilities and equipment

Housing and real estate

Facilities and equipment

Housing and real estate

Information and communications

Information and communications

Servicedevelopment

We create and spread happiness.

Page 28: TLC - TOKAI Holdings Corp...Total Life Concierge TLC Communication Security Healthcare Hospitality Facilities Energy Focused on LP gas, city gas, and LNG, we also provide services

C O R P O R A T E P R O F I L E

TLCーTotal Life Conciergeー

2020 0401

W e c r e a t e a n d s p r e a d h a p p i n e s s .

http://tokaiholdings.co.jp/2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka Prefecture, Japan 420-0034

Wed

din

g ceremonies business

Nursing care business

Cons

tructi

on eq

uipment and real estate business

CATV business

Information and communication bus

iness

Aqua business

Elec

tric p

ower business

Renovation business

Security

Inf

ormation and communication business

Agri business

Energy business