Investor Presentation

March 2015

1

Contents

▪ SingPost’s Transformation

▪ Investing in Trusted Communications

▪ Developing eCommerce Logistics

▪ Group Financials

▪ Additional Information – Update on Strategic Developments

The following presentation contains forward looking statements by the management of Singapore Post Limited

(“SingPost”) relating to financial trends for future periods, compared to the results for previous periods.

Some of the statements contained in this presentation that are not historical facts are statements of future expectations

with respect to the financial conditions, results of operations and businesses, and related plans and objectives. Forward

looking information is based on management's current views and assumptions including, but not limited to, prevailing

economic and market conditions. These statements involve known and unknown risks and uncertainties that could

cause actual results, performance or events to differ materially from those in the statements as originally made. Such

statements are not, and should not be construed as a representation as to future performance of SingPost. In

particular, such targets should not be regarded as a forecast or projection of future performance of SingPost. It should

be noted that the actual performance of SingPost may vary significantly from such statements.

“$” means Singapore dollars unless otherwise indicated.

2

Second annual decline

in domestic mail

volumes

Continued escalation in

operating costs

High service quality

expectations as Public

Postal Licensee, despite

declining mail density

New areas of logistics

and ecommerce

are very competitive

Challenges in Operating Environment

3

Our Change Roadmap

Reg

ion

al

Lo

cal

Re

ac

h

Businesses

Logistics eCommerce

Logistics

Infrastructure

Digital

Services

eCommerce

Core Business Adjacent Out of the Box

Mail

Transformation

4

SingPost’s Vision

Regional Leader in eCommerce Logistics

and Trusted Communications

4

5

Mail Digital

Services

Retail &

Financial

Services

Regional Leader in

eCommerce Logistics & Trusted Communications

Transforming to Remain Relevant in the Digital Age

Protecting the Core Growing the Wings

eCommerce

Logistics eCommerce

Property

6

Trusted Communications

7

Full Suite of Trusted Communications Solutions

Collection

Sort &

Line

Haul

Delivery DM

Consulting

Info

Mgmt Print

Letter

Shopping

Document/

Mailroom

Mgmt

Customer

Contact

Mgmt

Core Business

Digital / Non-Digital

Mailroom Management

SMS Mail

Interactive Mail Solutions

- Augmented Reality

- ScanDelight

- Sample Store

Innovative Mail Solutions

End-to-end integrated physical & digital mail solutions covering

secure data printing, letter-shopping, delivery and mailroom management

> 1.6M households

and businesses

served in Singapore

100% QoS for local

basic mail delivered

by 2nd working day

> 3M items delivered

each business day

8

Continued Investments in Trusted Communications

Committed to service obligations and high Quality of

Service as Singapore’s Public Postal Licensee

Building innovative channels in digital

communications

$100M investment in postal infrastructure, service

quality and innovation

Managing cost challenges with focus on productivity

and efficiency

9

eCommerce Logistics

10

2014 Asia Pacific online population

1.033 billion

Source: Forrester Research

eCommerce Market Potential

2016F Asia Pacific B2C ecommerce sales

US$675 billion

Source: eMarketer

2016F Asia Pacific ecommerce logistics market

US$175 billion

Source: Forrester/Transport Intelligence

2012-2016 CAGR of 20.5% in Asia Pacific

ecommerce logistics market

Source: Forrester/Transport Intelligence

10

11

Our eCommerce Logistics Network

Warehousing

& Fulfilment

Last Mile Delivery

& Returns

eCommerce

Web Services

Freight, Customs &

Regulations Mgmt

Famous Holdings

- air and sea freight

Quantium Solutions

- warehousing,

fulfilment

General Storage

- self storage

solutions

SP eCommerce

- monobrand sites, omigo

marketplace, vPOST

SingPost Mail

Singapore Parcels

- Speedpost, POPStations

Quantium Solutions

- regional last mile delivery

networks

Associated companies

- ITL, 4PX, GDEX

B2B4C

11

12

Full value chain of ecommerce logistics solutions,

comprising front-end web solutions, forwarding, warehousing and delivery

End-to-End Integrated eCommerce Logistics Solutions

13

Our eCommerce Logistics Customers

Close to 1,000 ecommerce customers across the Group

Growing number of ecommerce

customers across the business

segments

Mono brand sites managed currently

include adidas, Levi’s, Philips amongst

several more, operating across 8

countries in Asia Pacific

Increase in warehousing and delivery

businesses from new customers and

customer growth

POPStation deliveries for Taobao SEA,

Xiaomi, Zalora, Rakuten

14

Revenue Breakdown – eCommerce vs Non eCommerce

Continued growth in eCommerce related revenue in H1

Mail 60% ($69.3M)

eCommerce related revenue H1 FY14/15: 26.9% ($116.1M)

H1 FY13/14: 23.8% ($96.6M)

Logistics 30% ($34.8M)

Retail & eCommerce

10% ($12.0M)

Group Revenue $431.3M

eCommerce related revenue

estimated at 26.9% or $116.1M of

H1 Group revenue

20% YoY growth in ecommerce

related revenue

15

Group Financials

16

Overseas revenue amounted to

$129.4M or 30% of H1 revenue

12.3% YoY growth in H1 overseas

revenue contributions

Logistics businesses contributed about

90% of overseas revenue

Regional Revenue Breakdown

Group Revenue

$431.3M

Overseas

H1 FY14/15: 30.0%

H1 FY13/14: 28.4%

Local

H1 FY14/15: 70.0%

H1 FY13/14: 71.6%

Growing overseas revenue, particularly from Logistics businesses

17

9M FY2014/15 P&L Highlights

Driven by ecommerce activities

Gain on disposal of property, higher

interest income, trade related

currency gains; last year included

provision for restructuring

Continued investments in transformation in FY2014/15

Increased operating costs to

improve service quality in domestic

mail; rising costs of operation in

Singapore; and investment in

transformation

$M 9M

FY14/15

9M

FY13/14

YoY %

change

Revenue 670.9 627.8 +6.9%

Other income 41.8 32.1 +30.0%

Total expenses 567.7 521.5 +8.8%

Share of associated

companies & JVs 3.3 2.4 +34.8%

Pre-tax profit 148.3 140.9 +5.3%

Income tax 27.7 27.2 +1.8%

Net profit * 119.1 112.3 +6.0%

Underlying net profit 116.1 113.7 +2.1%

* Net profit attributable to equity holders

Excluding one-off items, namely gain

on disposal of property and

provisions for restructuring of

overseas operations

18

Mail & Digital Services: 9M FY2014/15 Performance

Mail & Digital Services segment performance

Mail & Digital Services revenue breakdown

$M 9M

FY14/15

9M

FY13/14

YoY %

change

Revenue 376.8 367.6 +2.5%

Operating profit 107.1 109.4 (2.1%)

OP margin 28.4% 29.8%

$M 9M

FY14/15

9M

FY13/14

YoY %

change

Domestic mail 186.9 191.3 (2.3%)

Hybrid mail 31.4 33.9 (7.5%)

Philatelic 2.5 3.3 (22.6%)

International mail 156.0 139.1 +12.1%

Total 376.8 367.6 +2.5%

19

Logistics: 9M FY2014/15 Performance

Logistics segment performance

Logistics revenue breakdown

$M 9M

FY14/15

9M

FY13/14

YoY %

change

Revenue 328.5 289.5 +13.5%

Operating profit 16.6 12.0 +37.7%

OP margin 5.0% 4.2%

$M 9M

FY14/15

9M

FY13/14

YoY %

change

Quantium Solutions 130.7 122.3 +6.9%

Famous Holdings 127.4 100.2 +27.2%

Logistics 70.3 67.0 +4.9%

Total 328.5 289.5 +13.5%

Note: “Logistics” line comprises Singapore Parcels and General

Storage. Certain logistics revenue was reclassified to Quantium

Solutions with the transfer of business lines.

20

Retail & eCommerce: 9M FY2014/15 Performance

Retail & eCommerce segment performance

Retail & eCommerce revenue breakdown

$M 9M

FY14/15

9M

FY13/14

YoY %

change

Revenue 68.0 64.7 +5.2%

Operating profit 7.2 6.8 +6.7%

OP margin 10.6% 10.5%

$M 9M

FY14/15

9M

FY13/14

YoY %

change

eCommerce 19.3 13.4 +44.4%

Financial services 17.7 18.5 (4.5%)

Retail 31.0 32.8 (5.4%)

Total 68.0 64.7 +5.2%

21

Dividend Policy

Barring unforeseen

circumstances, SingPost

will make a minimum

annual dividend payout of

5 cents per share.

Over the past 8 years,

SingPost has paid out an

annual dividend of 6.25

cents per share.

Healthy cash flows support dividend payout

176.6203.0

241.8

119.1 118.1 118.8

FY11/12 FY12/13 FY13/14

Operating Cash Flows Annual Dividend Payout

Period Quarterly dividend per share

Q1 interim 1.25 cents

Q2 interim 1.25 cents

Q3 interim 1.25 cents

Q4 final 1.25 cents +

variable 1.25 cents

Total 6.25 cents

Quarterly dividend payouts

$M

22 22

Additional Information –

Update on Strategic Developments

23

Major Developments

FY14/15 FY13/14

May 2014

Apr 2013

Mar 2014

Acquisition of

facility in Malaysia

Feb 2014

JV in Indonesia with

PT Rantai Bumi Laut

Oct 2013

Jul 2013

Jan 2014

Launch of first mono

brand site (adidas) by

SP eCommerce

Announcement of new

financial services partner

for insurance from 2015

Acquisition of online

sampling platform

Acquisition of customs

broker & freight forwarder,

Tras-Inter Co (Japan)

Issuance and transfer

of shares to Alibaba

Jul 2014

Announcement of

strategic collaboration

with Alibaba Group

Oct 2014

Acquisition of The

Store House in HK

Oct 2014

Postage rate

revision

Acquisition of

customs broker &

freight forwarder,

FS Mackenzie Ltd (UK)

Aug 2014

Oct 2014

Announcement of

investment in Regional

eCommerce Logistics Hub

Dec 2014

Acquisition of parcel

delivery company

Couriers Please

(Australia)

Acquisition of freight

forwarder, Famous

Pacific Shipping (NZ)

Jan 2015

Feb 2015

Proposed

redevelopment

of SingPost

Centre

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Please visit our website at www.singpost.com for more information.