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Liberty Specialty Markets Latin America

Corporate presentation


About Liberty Mutual Group

2

5th largest global Property & Casualty Insurer

based on 2017 GWP

Rating: “A” A.M. Best and S&P / “A2” Moddy’s

US$41.6B in

Annual Consolidated revenue

50,000 employees in

over 800 offices in 30 countries

World class Products and Services

Operating since 1912

68th on “Fortune 100” list

International presence

since 1995


Who we are

3

We exist to help people embrace today

and confidently pursue tomorrow.

Every day, we work hard to support our customers and

our people, so they can protect their families, build

their businesses and invest in their future. We’re their

prepared partner, looking out for them with products,

services and tools that go above and beyond to keep

them safe. From the everyday to their most vulnerable

moments, we’re there with exactly what they need.


Global Presence

4

Expanding its international

operations since 1995.

Operating in North America,

South America, Europe, Asia

and Oceania.


Liberty Family

5

Liberty Mutual Group

Global Retail Markets

US Consumer Markets

GRM East

Liberty Seguros

GRM West Liberty Seguros

Global Risk Solutions

National Insurance

North America Specialty

Liberty Specialty Markets

London Reinsurance International

LSM Latam

Insurance Reinsurance

Liberty Mutual Surety


Regional Presence

6


Alexander MontoyaPresident

LSM US, Bermuda and Latin America

+ 1 (786) 437 8541

[email protected]

Colombia, BogotáEduardo Machado

Country Contact

LMI Oficina de Representación en Colombia

+57 (315) 365 4182

[email protected]

Peru, LimaAlvaro Tapia

Country Manager

(51-1) 321 3451

[email protected]

Ciudad de Mexico, MexicoAlvaro Salamanca

Country Manager

LMI Oficina de Representación en México

+52 (155) 1333-9694

[email protected]

San Juan, Puerto RicoGlorimar Rivero

Country Manager

+1 (787) 993 2401

[email protected]

São Paulo, Brazil

Santiago de Chile, Chile Fernando Paes

Country Manager

+55 (11) 2526 4617

[email protected]


Regional Presence

7


• Employees: +90

• Offices in Miami, Bogota, Lima, Mexico City, San Juan,

São Paulo and Santiago.

• Operations in +35 countries in Latin America and the Caribbean

• Around 6,000 customers in the Region

• Relationships with the most prestigious claim adjusters and

service firms of the sector


Pillars

8

Resilient

Business Model

One Global

LSM

A High Performing

Financial Services

Company of the Future

A Dynamic

Revenue Strategy

A World Class

Underwriting Model

of the Future

Specialized Service


Products

10

CasualtyFinancial

LinesSurety

Energy &

ConstructionProperty War & Terrorism Marine & Hull

• General Liability

• Environmental

Liability

• Product

• Contamination

Liability

• Product Recall

Liability

• D&O

• E&O

• Fidelity

• Cyber Risk

• EPL

• Professional

Liability

• IMI (Insurance

for Investment

Administration

entities)

• Bid

• Performance

• Concessions

• Customs

• Administrative

• Court

• EAR

• CAR

• Civil Construction

• Power

Generation

• Oil & Gas

• Renewables

• Properties

• Business

Interruption

Coverage

• War and

Terrorism

• Strikes, Turmoil,

Civil Commotion,

Malicious

Damage and

Riots

• Cargo

• Project Cargo

• Hull & Machinery

• Shipbuilder’s risk

• Ship Repairer’s

Liability

• Liabilities for

Terminal

Operators and

Port Authorities


CasualtyScope and Benefits

11

Preferred activities

• Construction / Infrastructure

• Manufacturing

• Premises and Operations


• Fixed location

• Premises Activities

• Contracting Activities

• Consultants’ Activities

Coverage

• Product Recall

• Product malicious contamination

General Liability Environmental Liability Crisis Management

Robust capacity of US$25M for each line of

business, solid experience, flexibility and

consistency, makes Liberty Specialty Markets

the best alternative for Casualty Programs.


Financial LinesScope and Benefits

12

Total Capacity of US$25M for each line of business, except for Cyber which is US$5M.

The freedom to focus on what matters.

Liberty Financial Lines provides your clients with the

protection they need so they can focus on their business.

D&O


• All type of industries

• Private companies / Public

Companies Non USA Stock

Market

• Positive Financial Statements

Fidelity /

Commercial Crime


• Business Support Services

• Office Physicians, dentists, and

other health practitioners

• Publishers

• Insurance Agents / Brokers / Real

Estate Agents

• Private Company

• Operating history more than 3 years


• Manufacturing

• Construction

• Small Businesses

• Private Companies / Public

Companies Non USA Stock

Market

Cyber


• Construction

• Professional Services

• Office Physicians, dentists, and

other health practitioners

Employment Practices

Liability Insurance


Financial LinesScope and Benefits

13


• Architects and Engineers,

including Single Projects.

• Lawyers, Consultants

• Multi Media Services

• Travel Agencies and Tour

Operators

• Insurance Brokers

• Technology / Call Centers

• Customs Brokers/Logistics

• Employment Agencies

• Payroll Services

• Educators, Real Estate


• Assets under Management up

to US$2B

• Operating history greater than

3 years

• Nature of Assets under

Management

• (Blue Chip, Money Market,

Investment Grade Bonds)

• Sponsor Market Cap up to 20Bn

• Fiduciary Plan size up to 5Bn

E&O IMI

Fiduciary

Total Capacity of US$25M

for each line of business.


SuretyScope and Benefits

14


• Companies with minimum net stock

capital of US$50M

• Companies with regional needs

• Traditional compliance policies

Segments

• Private contractors

• Manufacturers

• Suppliers

• Public and private corporations

Bonds

US$1.500M


EnergyScope and Benefits

15

Activity

• Hydroelectric

• Thermoelectric

• ICE Diesel

• Combined Cycle Gas

• Turbine

• Wind / Solar

• Biomass / Biofuels

• Water Treatment

Activity

• Refining

• Pipeline

• On shore E&P

• Terminals

• Petrochemical

• Chemical and

Pharmaceutical

• Gas plants

• Storage tanks

Power Oil and Gas

Capacity: US$150M

Shield your business with the trusted

expertise of a respected industry leader.

Liberty’s All Risk policies

provide comprehensive

coverage in the areas of

power generation, oil, gas,

and petrochemicals.


ConstructionScope and Benefits

16

Activities

• Power generation

• Oil, gas, petrochemical

and chemical

• Renewable energy

• Mineral processing

• Cement

• Pulp and paper

• Steel and metals

• Transmission lines

• Other Industries

Erection All Risk (EAR)

Activities

• Healthcare facilities

• Retail facilities

• Housing / Residential

• Office buildings

• Hotels and resorts

• Commercial

• Airports

• Stadiums and arenas

Contractor’s All Risk (CAR)

Activities

• Roads

• Railways

• Bridges

• Urban infrastructure

• Pipelines

• Tunnels

Civil Infrastructure

Total Capacity: US$125M

We provide leading capacity,

specialized service and flexible

programs to fit your clients’ needs.


PropertyScope and Benefits

17


• All type of activity / industry

• Industries / Plants and

Factories (Cement, Metalwork,

Vehicles, Sugar Mill)

• Laboratories / Pharmaceutical

• Commercial (Shopping Centers

and Malls, large surface areas)

• Government Offices

• Offices, Hotels, Residential

Buildings / Condos

• Finished Operational Civil

Works (Ports, Airports,

Infrastructure)

• Public Facilities (Water,

Telephone)

• Special (Mortgages, Fac

Facilities)

• Heavy Industry – Case to Case

We pride ourselves on providing

integrated facilities, including

superior quality risk engineering

and an efficient fair claims service.

Required basic information

• Placement Slip (T&C)

• Inspection Reports

• Insured Values (Geo-Code)

• Loss Ratio Detail (5 year)

Capacity: US$60M


War & TerrorismScope and Benefits

18

As part of Liberty Mutual Insurance, we are a leader in writing

war and terrorism coverage. We can help protect your clients –

and their business – in situations that seem unmanageable.

Total capacity: US$100M

• Commercial property

• Construction risk

• Energy installations

• Retail locations

• Hotels

• Industrial assets

• Infrastructure

• Municipalities

• Leisure and entertainment

• Real state

• Oil and gas

Target Markets


Fine Art & SpeciesScope and Benefits

19

Segments

Fine Art

• Auction houses

• Exhibitions

• Galleries

• Museums

• Private and

corporate

collections

Species

• Banks – premises

and transit

• Coin dealers

• Bullion / precious

metal in vault

• Safety deposit boxes

Cash-in-transit

• Armored cars

operators

• Couriers

• Check cashers

• ATM’s

Support

• Market leading specialist underwriting team with worldwide experience

• Business written on both a primary and excess basis

• Taylor made programs

In an ever-changing industry and marketplace, we take great pride in making

sure we continue to meet the expectations and needs of our clients in a timely

and efficient manner

Capacity

US$50M


MarineScope and Benefits

20

• Shipbuilders

• Offshore Supply Vessels

• Tugboats and Pushers

• Fishing Vessels

• Cargo Ships

• Barges

• Ferries

• Petrochemical Industry

• Oil & Gas

• Power Generation

• Mining

• Infrastructure Projects

• Ports / Terminals

• Railroad / Tunnels

• Port Authorities

• Wharfingers

• Ship repairers

• Stevedores

• Terminal Operators

and Ports

• Importers / Exporters

• Manufacturers

• Distributors

• Retailers

• Suppliers

• Machinery and

Equipment

• Solid Cargo and Liquid in

Bulk

Cargo

US$100M

Project Cargo

US$100M

Marine Liabilities

US$25M

Hull & PI / Vessel Construction

US$15M

Liberty knows the

marine industry and

understands its client’s

insurance needs.


MarineScope and Benefits

21

• Online Quotes

• Marine Package

Groundbreaking Products

• Global underwriting experience

• Risk engineering “In house” team

• Adaptation to changing customers’ needs

• Liberty Specialty Markets 360

The Liberty Difference


Engineering Services

22

Rigorous executionAnalysis of various angles

of the risk spectrumAlignment with risk

underwriting appetiteCutting-edge technology tools for risk modeling

We strive to provide a World Class Service, with the highest regards to quality and fast response.

Objective

Give support to Energy, Construction and Properties lines in the selection and risk identification process, providing evaluation tools that contribute to the maintenance of customers in the long term.


Engineering Services

23

Being in direct contact with risks, projects and

organizations make us a permanent feedback source

for claim and underwriting areas. We focus on:

• Specific technologies frequently used in our region,

such as internal combustion engines. Hydro, wind and

solar power

• Loss trends in the industry, sector, regions and

technology

• Development of database of claim causes and their

impact on the different industries

We provide high quality support in different languages and

honest guidance to offer the best to our customers.

• Results of risk analysis based on investigations and

findings in different scenarios and loss estimations

• Recommendations and improvement

• Follow-up timeline of given recommendations

Deliverables

Global Support


Claims

24

• Client Satisfaction

• Analysis based on policy

models and market

experience

• Efficient and professional

service

• Proactive and objective

handling of claims

• Offer assistance wherever the

event occurs

• Application of service

standards

• Presence and local authority

• Regional support (Miami)

• Engineering Services

• External adjuster and claim

appraisers

• Lawyers and legal consultants

• Claim Central System

• Key Performance Indicators

(KPI) Reports

• Documented processes “Best

Claims Handling”

• Evaluation and selection of

Firms, Adjuster and Experts

• Monitoring of exchange rates

and economic factors

• Result and performance

evaluation committee,

including underwriters and

engineers

Objective Support Tools


Claims

25

• Support from local offices when required

• Permanent contact with local adjuster and experts

• Transparence at all times with the insured during on-

going investigations

• Share recommendations and conclusions with brokers

and customers

• Suggest improvements of insurance programs based

on client’s experience

• We act in compliance with local regulations and laws

• Response time is key to our management

• Transparent and honest communications

• We are in constant change to adapt to customers’

needs

Management

Best Practices

Claim Management Core Values

Responsibility Team Work Excellence Talent Respect


Competitive Advantages and Talent

26

Innovative team focused on finding solutions.

Insurance company with extensive experience in specialized products.

Local experience and international support.

We are flexible and adapt to the needs of our clients.

Professionals with extensive authority and underwriting capabilities.

Quick responses.

Broad use of technology as a means of business management.

Stability and financial strength.


Liberty Specialized Team

27

Humberto PozoCasualty & Financial Lines

+1 (786) 437 8526

[email protected]

Arturo PosadaMarine

+1 (786) 437 8548

[email protected]

Michael RobertsonEnergy & Caribbean

+1 (786) 437 8526

[email protected]

Eduardo MachadoProperty

+57 (315) 365 4182

[email protected]

Douglas SakamotoSabotage / Terrorism / Fine Arts

+55 (11) 2663 4611

[email protected]

Tito GironEngineering Services

+1 (786) 437 8532

[email protected]

Javier GuardiaClaims

+1 (786) 437 0329

[email protected]

Ronald Bolanos1st Party & Reinsurance

+1 (786) 437 8527

[email protected]

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