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Discover Sailing Club Implementation Plan 2013 Part 7.

Risk Management & Member Protection

July 2013

Implementation Plan 2013 You should now be hearing sound if not check your audio and ensure you are in slideshow (full-screen) mode

This is Glen Stanaway, Sport ServicesManager at Yachting Australia

This presentation is the 7th of 11 in theDiscover Sailing Club Implementation Plan

The Monthly Topics FebProgram Introduction & Purpose Planning & Prioritising MarThe gemba ReportApril Tackers Sailability May Discover Sailing Days Discover Sailing HostsJune Discover Sailing Experiences & Courses July Safety, Risk Management &Member ProtectionAug The Sailing Pathway Sept Crewing Oct Club Promotion Nov Measuring Results Dec Summary & Future Plan

Club Risk ManagementSafety is Yachting Australias first priority.

4Club Risk ManagementTo assist clubs and centres to:

Reduce the risk of injury

Provide a safe environment

Minimise liability

5Club Risk ManagementWe have a duty of care to look after our participants.

The law requires it!

6Club Risk Management

What is risk management?

What do you currently do to manage risk?

7Who Should Be InvolvedIt must have leadership and commitment from the top.

8Implementing the Process

9Communication

10Risk IdentificationHow do we identify risks?

11Risk IdentificationThe YA template includes a pre-populated risk register.

On-Water

Off-Water

Environment

Club/Centre Sailing Operations

12Risk IdentificationIdentify the risks

Categorise them

Develop the controls

13Risk AnalysisRatingLIKELIHOOD SCALE

The potential for problems to occur in a yearAALMOST CERTAIN: Will probably occur, could occur several times per yearBLIKELY: High probability, likely to arise once per yearCPOSSIBLE: Reasonable likelihood that it may arise over a five-year periodDUNLIKELY: Plausible, could occur over a five to ten year periodERARE: Very unlikely but not impossible, once in 100 years

14Risk AnalysisRatingSEVERITY SCALE

In terms of the objectives of the organisationACATASTROPHIC: One or more fatalities.BMAJOR: Permanent disabling injury. Vessels lost or damaged beyond repair.CMODERATE: Serious reversible injury requiring medical treatment and rehabilitation. Vessels unable to complete series, race or passage.DMINOR: Reversible temporary illness/injury requiring medical treatment. Damage to equipment that requires repair before being operable. ENEGLIGIBLE: Minor injuries possibly requiring first aid. Minor damage to equipment.

15Risk Impact

16Risk Impact1Extreme risks that are likely to arise and have potentially serious consequences requiring urgent attention2Major risks that are likely to arise and have potentially serious consequences requiring urgent attention or investigation3Medium risks that are likely to arise or have serious consequences requiring attention4Minor risks and low consequences that may be managed by routine proceduresKey

17Risk EvaluationWhich risks to treat immediately?

Which risks are tolerable?

18Risk TreatmentExtreme risks must be treated and controlled

19Risk Monitor and ControlRisk management is a continuous processHas something changed?

What can we learn from an incident or emergency?

20Incident Management PlanAccidents can happen Make a plan!

This plan is usually called an:Incident Management Plan (IMP), orEmergency Management Plan (EMP)

21Incident Management PlanNormal topics for inclusion in an Incident Management Plan:

Terms of ReferenceOrganisational ChartResponsibilities Protocols and ProceduresReview and DebriefsIncident Severity Crisis Management CentreFacility mapsKey Contacts

22Incident Management PlanThe plan needs to be maintained and shared

23Incident Management PlanTerms of ReferenceThe purpose of the planThe parametersWhat is an incident?Who it applies to?

24Incident Management PlanOrganisational Chart

25Incident Management PlanOutline of ResponsibilitiesExpectations and parameters for each role

Incident Management Team DutiesDetail the duties and responsibilities of the team

Communication ProtocolsHow will communications be handled?Use of mobile phones, radio channelsWhen should family or authorities be contacted?Social media?

26Incident ReviewReview incidentsHow it was handled?Feedback from people involvedReassess the Incident Management Plan

Report to the state Maritime Safety Authority

Report to your MYA and YA

27Club Risk ManagementWhat can you do now?Check your current Risk Management policyConduct a risk identification site walk Review any emergency procedures currently in placeSpeak to your State Association if you need helpFind the experts in your organisationGet support from the leadership in your club/centre

28Club Risk ManagementThink about it act on it plan for it

You have a duty it is your responsibility

Your state association Government Sport & Rec even within your Members can all help

29Member Protection Policy

YAs commitment to:

FairnessEquityDiversity.

to protect rights and responsibilitiesagreed and endorsed by the states

30Member Protection PolicyThe purpose of the Policy.

Set behavioural expectations

Outline peoples rights

Describe disciplinary procedures

31Who does this apply to?

Boards and CommitteesEmployeesSailing Team personnelThe Sailing TeamCoaches, instructorsRace Officials

Application of the Policy

32Application of the PolicyWithin Clubs, Centres and Classes

If the RRS apply, this does not

33ResponsibilitiesYAs responsibilities

Implementation and promotionModel behavioural standardsDealing with complaintsEnforcing penaltiesUsing trained peopleReviewing the Policy

34ResponsibilitiesIndividuals responsibilities

Being aware of expectations

Working with Children checks

Prioritising the welfare of juniors

Being accountable

Follow the complaints procedures

Complying with any directions

35The Policy makes ten position statements addressing:

Child Protection

Taking Images of Children

Anti-Discrimination / Harassment

Sexual Relationships

Pregnancy

Policy Position Statements

36Policy Position StatementsThe Policy makes ten position statements addressing:

Gender Identity

Alcohol

Smoking

Cyber Bullying/Safety

Social Networking Websites

37Complaints Procedures

The complaints procedure

Simple

Procedurally fair

Confidential

Other legislations can still apply

38Improper ComplaintsThe complaints procedure

Has integrity

Is free of victimisation.

Malicious complaints = possible disciplinary action.

39Complaints ProceduresCan a complaint be resolved

Try to reach agreement by discussion

Try to reach agreement by mediation

40Complaints ProceduresIt can go to a Tribunal if:

It is referred

The serious nature

There is a breach of the Policy

Tribunal decisions can be appealed.

But not the decision of the Appeal Tribunal.

41Member Protection BreachesBreaches of the Policy include

Bringing the sport into disrepute

Failing to look after the welfare of children

Discrimination, harassment, bullying

Victimisation

Sexually inappropriate relationships

Verbal or physical abuse

Disclosing privileged information

Making untrue complaints

42Disciplinary MeasuresDisciplinary options must be...

Consistent with contractual and employment rulesFair and reasonableBased on evidence and the seriousness of the breachDetermined in accordance with the rules and policies of the sport

43Discipline - IndividualsAn individual may be subject to

Direction to apologise

Counselling, or a warning

Withdrawal of awards

Demotion, suspension

Termination of engagement

Deregistration as a coach, instructor or race official

A fine if appropriate

44Discipline - OrganisationsA club, class or centre

A warning or fineWithdrawal of privilegesAny funding support be withdrawnCessation of sanctioning of eventsTermination of registration

45Disciplinary Measures

Depending on

The seriousness

Contrition

Consequences

Any prior warnings or disciplinary action

Practicality of enforcement

Mitigating circumstances

46The purpose of the Policy.

Set behavioural expectations

Outline peoples rights

Describe disciplinary procedures

Member Protection Policy

47Member Protection PolicyThink about it recognise values

You have a duty it is your responsibility

Your state association Government Sport & Rec even within your Members can all help

48Further Information Your State Association Yachting Australia website

The Monthly Topics FebProgram Introduction & Purpose Planning & Prioritising MarThe gemba ReportApril Tackers Sailability May Discover Sailing Days Discover Sailing HostsJune Discover Sailing Experiences & Courses July Safety, Risk Management &Member ProtectionAug The Sailing Pathway Sept Crewing Oct Club Promotion Nov Measuring Results Dec Summary & Future Plan