Capgemini SAP Cloud People - Global capabilities and offerings
Title 2 Lines Maximum - sapevents.edgesuite.net€¦ · Capgemini –A Global SAP Leader Capgemini...
Transcript of Title 2 Lines Maximum - sapevents.edgesuite.net€¦ · Capgemini –A Global SAP Leader Capgemini...
2
Capgemini’s OnePath – What is it?
OnePath is Capgemini’s packaging of SAP Business Suite into a bundled offering
that provides many of the benefits of a Software as a Service (SaaS) model,
including:
1. Financial/Cash Flow Flexibility: Client pays for all software, implementation,
hosting, and application support on a recurring monthly basis with a minimal
start up fee.
2. Reduced Complexity: The level of complexity is dramatically reduced due to the
bundling of software and services. This includes the entire Lifecycle from
installation through ongoing support and operations.
3. Lower Overall Cost and Quicker Time to Value: Value is generated more rapidly
by leveraging Capgemini’s existing infrastructure, experience, and business
process best practices via our accelerated solutions. In addition, without the
traditional up front investment, payback is much faster than traditional
approaches.
3
Provides single functional slice solutions
based on functionality and data that is
shared with many other companies
Complexity is reduced since all aspects of
the software are handled by the provider
Functionality is based on a one size fits all
approach where individual customization is
extremely limited.
All clients are on the same upgrade and
enhancement cycle. Clients have no ability
to control when upgrades occur.
Leverages Cloud Computing
Start up and short term costs tend to be
lower but long term costs can become
excessive
Typically paid for on a monthly basis with
limited up front investment
Data is typically stored in a common
environment with many other companies
Offers a comprehensive SAP platform where
each client has its own unique instance and
functionality
Complexity reduced since Capgemini
provides/ manages the entire SAP software
lifecycle
Offers a fully configurable SAP environment
that allows companies to rapidly implement
the pre-configured solution but also provides
for growth and change
Upgrades and enhancement are done based
on client specific requirements
Leverages either Capgemini’s Private Cloud
or Amazon Cloud Services
Costs to deploy are higher but long term
costs tend to be lower due to the option to
acquire the software at the end of 6 years
Paid for on a monthly basis with limited up
front investment
Data safely separated from other companies
based on Capgemini’s implementation of the
Cloud for SAP
How OnePath Differs From Typical SaaS Offerings
Typical Saas Characteristics OnePath
4
Capgemini – A Global SAP Leader
Capgemini is one of the largest systems integrator services firms in the world. Present
in 40 countries, Capgemini reported 2010 global revenues of EUR 8.7 billion and
employs around 110,000 people worldwide
Capgemini blends industry knowledge, technology, and the business
experience of its seasoned professionals, to deliver services that
consistently exceed client expectations and deliver measurable results.
Together with our clients, we turn vision into reality.
SAP Practice
9,700 SAP resources worldwide
2,000 skilled resources in North America
SAP Business Suite 7 Ramp up Partner
More than 6,500 projects worldwide
More than 2,200 clients worldwide
Practitioners have on average 8+ yrs SAP exp.
5
Capgemini is Uniquely Qualified to offer a total end-to-end SAP solution
Leading Provider of SAP implementation services with 9,700 SAP experts
Capgemini is a leader in delivering Pre-configured industry based SAP solutions
Capgemini was awarded the prestigious Pinnacle Award in 2010 as the Business Suite
Adoption Partner of the year.
Capgemini is one of the first companies to receive SAP’s newest certification as an SAP
Cloud Services Provider
Globally Certified RUN SAP Partner
Global SAP AMS Certification
Certified Globally for Application Lifecycle Management
SAP Certified Hosting Partner in North America
Leading Provider of Business Process Outsourcing Services for:
–Finance and Administration
–Procurement and Sourcing
–Human Capital Management
5
Capgemini was just announced as 2011 Pinnacle Award
winner in the category of Service Partner Innovator.
OnePath was a key factor in this award.
6
Implementation Services Application Management Hosting Services
Broad capabilities within theSAP consulting services offering
Enhancing effectiveness and efficiency through the dedicated support of our clients’
end-to-end value chain
Delivering improved performance and reduced costs while allowing an enterprise
to focus on its core competencies.
SAP Implementation Services Including
Process Redefinition
Implementation and Integration
SAP Application and Technical
Upgrades
Program management
Training/Change management
Full SAP MA and Divestiture transition
projects
Pre-Implementation deployment/rollout
Strategy
Existing SAP System optimizations
Financials, Sales, Supply Chain Management, and Human Resources
BW, SEM, CRM, APO, PLM, QM, and
Portals
Enhanced Reporting/Executive management Reporting
Application Management & Support
Level 1, 2, and 3 Support: Basic Application
100% Dedicated Support Team
Support, master Data, Complete
Development
Database & Security Administration
Flexible, remote or on-site resources to
provide help desk or small project support.
Support plans allow support with part-time resources, as low as 40 hours a month.
Level agreements enable prompt response
time and available skills
Infrastructure Management
Technical Account Management
Development, QA & Production
Environments
Change Management
SAP R/3 Technical Administration
Operating System Administration
Database Administration
System (Basis) Administration
Backup and Recovery
System Monitoring
Disk Storage Services
Continuous Software Maintenance
Services
Disaster Recovery Solutions
Network Management
SAP Services provided by Capgemini
We can grow with you!
7
Representative Client’s Challenge and Capgemini’s Solution
Client’s Situation
High back office costs due to manual
and inefficient processes
Insufficient information to operate the
current business operations (Mfg,
SCM, Customer Mgmt)
Current application architecture was
complex and held together by custom
“spaghetti” interfaces
Limited number of business users and
IT people available because of the
“downsizing” over the years
Need a neutral cash flow within the
fiscal year to avoid additional debt and
impacting their financial rating ( ROI
within 12 months )
Limited funds to pay for the
transformation
Capgemini’s Approach
New SAP implementation
combined with BPO efficiencies to
reduce back office cost ( Phase 1 )
Staged implementation approach
to create a self-funding program to
transform Mfg, SCM, and
Customer Mgmt ( Phase 2 & 3 )
Leverage OnePath CPG solution to
implement leading practices
Leverage BPO staff during
implementation to lower staffing
constraints during Phase 1
Outsourced support for Hosting
and SaaS solution for SAP
The combination of Capgemini capabilities reduced client’s cost with increased
efficiency and labor arbitrage resulting in a projected 14 month ROI
8
RunHost
Representative Client OnePath Approach
ImplementLicense
Under $500 MM
in Revenues
PartnerEdge
Channel
Program
SAP ITO
Program
Over $500 MM
in Revenues
RapidPath for
Medical Devices
EnergyPath
CRESCENT for
Consumer Product
Procurement as
a Service
HR EDGE
Ready to Run
Mobility
Solutions
Client Hardware
Hosting Centers
(AZ / MA)
Capgemini
PrivateCloud
Amazon Cloud
Staff
Augmentation
Full Application
Management
Level 2, 3
Support
Operate
F&A BPO
Procurement
BPO
Human
Resources
BPO
• Example customer is a $1.5B Food and Beverage Company
• Customer is leveraging the services highlighted in yellow
• The only BPO ready, Consumer Products/Retail SaaS solution in the world
9
Representative Client Results Achieved To-Date
• Phase 1 Go Live on August 2nd with SAP Financials and Capgemini BPO solutions
• Shared Services operational in India
• Client reduced staff – 70+ BPO team members supporting finance operations
• US and Canada supported
• UK to go live Q1 2011
• Our turn-key approach supported a major acquisition that occurred during
implementation.
• Phase Two started in Q4 of 2010 based on funding provided via their phase one
implementation:
• Supply Chain
• Mfg and Customer Support
• Long term hosting and applications support
• Acquisition Integration
• Signed agreement for Procurement as a Service in April 2011
10
Additional OnePath Enabled Solutions
Business Objects Reporting and Data Management
Mobility Solutions including Sybase Afaria for Device Management
HCM EDGE based on SAP’s HCM product
Procurement as a Service based on SAP’s SRM solution
Capgemini OnePath Contacts
Brad Little
SAP National Service Line Leader
Steve Shambach
SAP National Sales Leader
George Steel
SAP National Alliance Leader