“Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L....
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Transcript of “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L....
![Page 1: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/1.jpg)
““Tips and Tools For Becoming A Tips and Tools For Becoming A Friendlier Housing Friendlier Housing
Professional”Professional”Presented By:Presented By:
Marcellus L. Connor, CCMarcellus L. Connor, CC
![Page 2: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/2.jpg)
Learning ObjectivesLearning Objectives
• Learn Techniques To Connect With Other In A Meaningful Way.
• Provide You With Formulas That Will Allow You To Remember Peoples Names.
• Become Familiar With Principles For Improving Human Relations Using The 9 Golden Rules.
![Page 3: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/3.jpg)
Getting Acquainted StackGetting Acquainted Stack
![Page 4: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/4.jpg)
LET’S LET’S PRACTICEPRACTICE
![Page 5: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/5.jpg)
What’s Your NameWhat’s Your Name• http://www.youtube.com/watch?v=PXpn8sjo-94
![Page 6: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/6.jpg)
Remembering Names Is Only An Offshoot For The Remembering Names Is Only An Offshoot For The Desire To Remember The Person Behind The Name.Desire To Remember The Person Behind The Name.
- Dale Carnegie- Dale Carnegie
![Page 7: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/7.jpg)
Name Remembering Formula’s Name Remembering Formula’s
L. I. R AL. I. R A•Look & ListenLook & Listen•ImpressionImpression•RepetitionRepetition•AssociationAssociation
![Page 8: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/8.jpg)
Name Remembering Formula's Name Remembering Formula's
P. A. C. EP. A. C. E•PeoplePeople•ActionAction•ColorColor
•ExaggerationExaggeration
![Page 9: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/9.jpg)
Name Remembering Formula’s Name Remembering Formula’s
B. R. A. M. M. SB. R. A. M. M. S•BusinessBusiness•RhymesRhymes
•Appearance Appearance •MeaningMeaning
•Mind PictureMind Picture•Similar NameSimilar Name
![Page 10: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/10.jpg)
LET’S LET’S PRACTICEPRACTICE
![Page 11: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/11.jpg)
I’m Not Here To Make I’m Not Here To Make FriendsFriends
• http://www.youtube.com/watch?v=w536Alnon24
![Page 12: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/12.jpg)
9 Golden Rules To Building 9 Golden Rules To Building Social CapitalSocial Capital..
1.1. Don't criticize, condemn or Don't criticize, condemn or complain.complain.
2.2. Give honest, sincere appreciation.Give honest, sincere appreciation.
3.3. Arouse in the other person an eager Arouse in the other person an eager want.want.
4.4. Become genuinely interested in Become genuinely interested in other people.other people.
![Page 13: “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.](https://reader030.fdocuments.in/reader030/viewer/2022032722/56649f475503460f94c69221/html5/thumbnails/13.jpg)
9 Golden Rules To Building 9 Golden Rules To Building Social CapitalSocial Capital
5. 5. SMILE.SMILE.
6. 6. Remember that a person's name is Remember that a person's name is to that person the sweetest and to that person the sweetest and most important sound in any most important sound in any language.language.
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9 Golden Rules To Building 9 Golden Rules To Building Social CapitalSocial Capital..
7.7. Be a good listener. Encourage Be a good listener. Encourage others to talk about themselves.others to talk about themselves.
8.8. Talk in terms of the other person's Talk in terms of the other person's interests.interests.
9.9. Make the other person feel Make the other person feel important - and do it sincerely.important - and do it sincerely.