Timothy Ward205 Steele School RoadFreedom, Pennsylvania 15042 (724) 622-4625tpjw2000@gmail.com

Dear Prospective Employer:

This letter and resume are for your consideration for a position that I believe will fully utilize my professional skills and personal abilities. My background reflects extensive experience in, but is not limited to the following accomplishments and areas of proficiency:

• Business Management / Office Administration• Personnel Development & Training• Record Keeping• Customer Service & Client Relations• Problem-Solver / Conflict Resolution • Mechanically Inclined

I have also developed the ability to establish and maintain interpersonal communications and rapport with fellowpersonnel, management and clients. This is all combined with proven business knowledge, and a comprehensiveeducation.

My demonstrated abilities and “hands-on” working style within fast-paced and high-volume environments, along with my ability to work with people from all lifestyles, sometimes under difficult circumstances are skill sets I will bring to your organization. My drive, creativity and exceptional ability to work well under high pressure in resolving personnel issues while implementing viable solutions are significant skill sets I will bring to your organization. I am also experienced in taking multiple projects to completion in a timely manner, within or under budget.

You will find me a loyal, personable, and dedicated individual. My positive personality enables me to maintain effective and efficient performance in a conscientious manner.

In closing, I would like to add, I bring to this position strong character, integrity, dedication, and a strong desire to be part of an organization such as yours that takes pride in their reputation, their employees, unsurpassed customer service and business development. As you can see from my resume, my skills and abilities are entirely transferable to your industry. I want to thank you for your time and consideration, and welcome the opportunity to meet with you and further discuss my qualifications in detail.

Sincerely,

Timothy Wardencl.

Timothy Ward205 Steele School RoadFreedom, Pennsylvania 15042 (724) 622-4625tpjw2000@gmail.com

PROFILE A competent, skilled and results-driven professional, along with a strong record of achievement in providing the necessary expertise to ensure streamlined operations, significantly increased safety, proficiency, and profitability.

• Effective decision-maker; able to quickly evaluate available alternatives in a logical manner.• Solid communication skills, coupled with the ability to establish and maintain rapport with all levels of

personnel, management and clients.• Proven background at the high level of management, personnel development and training

encompassing keen leadership, team playing, planning, organization, and problem-solving, all of which realized significant contributions to bottom-line results.

People Oriented • Service Oriented • Results Oriented

PROFESSIONAL EXPERIENCE11/16 – Present UNITED STATES POSTAL SERVICE

PSE Mail Processing Clerk• Responsibilities encompass: comprehensive sorting of both outgoing and/or incoming mail utilizing

appropriate sort program or manual distribution scheme, and on rotation basis conducts following accountabilities: loading mail into automated equipment, culling out non-processable items, entering sort plan and starts equipment, and monitoring flow of mail ensuring continuous feed; all of which resulting in highly efficient safe, and smooth flowing processing operations.

• Prepare work area while ensuring all necessary support equipment and materials; including: labels, trays, and other containers, are in place.

• Remove sorted mail from bins or separations and places into appropriate trays or containers for further processing and/or dispatch based on knowledge of operating plans and dispatch schedules, or at personal instruction of supervisors or expediters. Maintain records of mails, examine balances in advance deposit accounts, record and bill mail requiring special services.

• Follow established safe work methods, procedures and safety precautions while performing all accountabilities.

2011 – 3/16 UNITED STATES AIR FORCE, Honorable Discharge (E-3) “Secret” Security ClearanceDeployments – Afghanistan (2 Tours)Technician• Perform a diverse range of responsibilities to include, but not limited to: troubleshooting diagnosing,

repairing, and maintaining aircrafts (UAV’s), maintaining aircraft scheduled maintenance, record maintenance, flight times, and debriefing of aircraft issues, subsequently sent to pertinent personnel; performing personnel training of aircraft mechanical maintenance, and a variety of administrative tasks.

2010 - 2011 CHILDREN’S HOSPITAL, Pittsburgh, PennsylvaniaMedication Delivery• Delivered current and necessary medications to patients throughout hospital facility.

2006 - 2010 SIR RICHARDS, Pittsburgh, PennsylvaniaManager• Bottom-line business and mechanical management responsibility encompassing all aspects of

operations, including overseeing productivity and performance of staff, scheduling, appointments, financial administration, and customer service.

EDUCATION COMMUNITY COLLEGE OF THE AIR FORCE - Concentration: General Studies

Professional Development / Specialized Training / Certifications:• FCC Certification• Aircraft Technician Courses – UAV Mechanical, Maintenance, Safety, Culture, Leadership• Dual Qualified/Proficiency – MQ-1, MQ-9• National Fire Fighter 1, First Responder

VOLUNTEER BIG KNOB FIRE DEPARTMENT, Beaver County, PennsylvaniaTruck Maintenance, Building Maintenance, EMS

References Available Upon Request.