Timeline
description
Transcript of Timeline
Duke University Reaccreditation Initiative
2006-2009
Robert L. ByrdASERL Spring Meeting, Williamsburg, VA
May 1, 2009
Timeline
December 2006Leadership Team formed
February 2007Compliance Certification Team began development of the university’s compliance certification report
September 2008University submitted report to SACS and 10 external reviewers: Web site with 3,000 links; a DVD; and a print version
February 2009University submitted “focused report” on areas identified by reviewersUniversity submitted Quality Enhancement Plan (QEP): “Global Duke: Enhancing Students’ Capacity for World Citizenship”
March 22-25, 2009On-site review team visited campus
Duke’s QEP: 3 Components
Global Duke:Enhancing Students’ Capacity for World Citizenship
Winter Forum: a 2.5-day symposium before the start of spring semester, examining a global challenge in interdisciplinary and international perspective;
Global Semester Abroad: a study abroad program examining a global issue in comparative perspective in two different locations;
Global Advising Program: a cadre of specially trained advisors to assist students in making more intentional use of the many opportunities available for addressing global challenges and building intercultural competencies.
Libraries and the QEP
Well-positioned to participate:
Eleven area studies librariansSubject librarian assigned to each of the seven signature interdisciplinary institutes7.0 and 9.6 percent collections budget increases in FY08 and FY09 supplemented by $225,000 increase to base in FY08 for new and expanding areas, primarily inter-disciplinary and internationalLibraries represented on university’s International Affairs Committee; Vice Provost for International Affairs serves on Library CouncilLibraries’ International and Area Studies Department well-connected with the university’s five Title VI centers and other international programs
Compliance Certification
88 core requirements, comprehensive standards, and federal regulations
2.9 Learning Resources and Services3.2.14 Intellectual Property Rights3.3.1 Institutional Effectiveness3.3.1.3 Educational Support Services3.4.12 Technology Use3.8 Library and Other Learning Resources3.8.1 Learning/Information Resources3.8.2 Instruction of Library Use3.8.3 Qualified Staff
2.9: Learning Resources and Services
Access to Information Resources and Services
Duke University Libraries’ organization and locationsLibrary hours—for access, for servicesSummary of e-resources; methods of remote accessModes of reference and research assistance; role of subject librariansServices related to instructional technologyBorrowing privileges—loan periods, data on circulation transactionsAccess to Triangle Research Libraries Network (TRLN) resources and servicesDocument delivery servicesOff-site shelving facility—delivery servicesServices for users with disabilitiesServices to Durham community
2.9: Learning Resources and Services
Adequacy of Library Collections and Services
ARL data on Duke University Libraries’ holdings for various formatsDuke’s ARL rankings for volumes held and for materials expendituresDescriptions of collections housed and services provided in each campus library, including special collections library and professional school librariesResources available through CRLResources available through NC LIVE
2.9 Learning Resources and Services
Ensuring the Sufficiency of Library Resources and Services
LibQUAL results and usage of them to improve services
Library Council—input from faculty and students
Library statements required for new program and degree proposals to Arts and Sciences Council’s Committee on the Curriculum
Inclusion of Library in external reviews of academic departments and programs
3.8.1: Learning/Information Resources
University Libraries
Duke University Libraries’ organization and locationsARL data on library resources, with link to 2.9: Learning Resources and ServicesFacility-by-facility description of campus libraries and of expansion and renovation projects costing over $100M during past decadeData on user satisfaction with library facilities from COFHE survey of undergraduate seniors, graduate and professional student exit survey, and LibQUAL
3.8.1: Learning/Information Resources
Information Technology Infrastructure and FacilitiesCommunications Plant InfrastructureData CentersCentralized Server Resources
Academic and Research IT Facilities and ResourcesComputer Labs and ClassroomsTechnology-Enabled Learning SpacesResearch Computing
3.8.2: Instruction of Library Use
Library Instruction
One-on-one instructionData on reference transactionsResearch tutorials; research guidesGroup instruction for classes; workshopsData on instructional sessionsConsultation and training for instructional technology
3.8.2: Instruction of Library Use
General Technology Literacy
Links to statements for requirements 3.4.12 and 3.4.14Short training courses open to students, faculty, and staff on topics such as iMovie, Excel, PowerPoint, Photoshop, etc.One- and two-day workshops on office productivity applications, database management and reporting, project management applications, web/print design, etc.Custom workshops to meet departmental requirements
3.8.3: Qualified Staff
University Libraries
Duke’s ARL personnel data and rankings for staff sizeSummary of qualifications and experience, with links to CVs, for university librarian and professional school library directorsDocumentation regarding criteria for appointment of professional librarians; examples of recent postings; roster of 164 professional staff with dates of appointment and degrees heldTravel and staff development guidelinesPerformance evaluation procedures and forms, with examples of actual evaluations
Roster of Professional Staff
LAST
NAME
FIRST
NAME
POSITION EFFECTIVE DATE
CONT. SERVICE DATE
DEGREE(S) UNIVERSITY
Jakubs Deborah University Librarian
01-Jan-05 01-Sep-83 MLS, PhD UC,Berkeley; Stanford
Byrd Robert Assoc. Univ. Libn,Collections Services
01-Sep-06 01-Dec-77 MLS, MPhil UNC-CH, Yale
Elsner Ann Director, Adm. Services
12-Aug-02 12-Aug-02 BA, MBA Babson, Flagler
3.8.3: Qualified Staff
Information Technology Staffing
Data on number of IT positions (central and distributed)
Summary of qualifications and experience, with links to CVs, for CIO and heads of Academic Services & Research Computing Support and Enterprise Application and Systems Support
Data on staffing of subunits within these groups
Evaluation process and guidelines for IT staff
3.3.1.3: Institutional Effectiveness
Rollout of WEAVEonline during FY08Libraries provided documentation of program changes in response to LibQual, Library Council and student input, and academic program reviews Judgment of non-compliance for 3.3.1With respect to educational support services (3.3.1.3), review committee found an absence of completed assessments, but “one exception…was the library….”
Assessment at Duke
Define verifiable outcomes
Evaluate extent to which outcomes
have been achieved
Make program changes as needed
Set goals
Duke’s Response to Non-Compliance
Duke has established the following structure to oversee
university-wide assessment processes:
Committee on Academic Assessment (CAA)—Co-chaired by senior administrators for undergraduate and grad/prof education; five other members from faculty
Committee on Assessment of Educational and Administrative Services (CAEAS)—Co-chaired by one senior administrator appointed by Provost and one by Executive Vice President; six other members
Assessment Steering Committee—Provost, Executive Vice President, co-chairs of CAA and CAEAS
Assessment @ library
Increasing coordination & visibility of library assessment efforts
Public web site
Assessment @ library
Increase coordination & visibility of assessment efforts
Staff intranet
Assessment @ library
Strengthen organizational capacity to effectively plan and conduct assessment
“User Studies Initiative” 2009-2010
Assessment @ library
Improve staff access to useful data for decision-making
Leverage tools that provide us with data about collections and services
Improve our processes for storing, managing, analyzing and sharing internal, local data relevant to assessment
Assessment @ library
Integrate with university-level assessment initiatives
Student learning outcomes assessmentHonors theses
Writing 20 & library instruction
Reference consultations
Copies of Duke’s statements regarding
2.9, 3.8.1, 3.8.2, and 3.8.3 are available
upon request from: