TIFFANY LEE(347) 414-5643| tiffanylee1234@gmail.com | Brooklyn, NY

Program Director with diverse expertise in coordinating, planning, developing, and implementing complex programs. Demonstrated ability in implementing appropriate strategies, actions, and alternatives for business decisions related to project goals. Skilled at identifying, analyzing and defining project/program requirements and scope. Experience in creating and maintaining key internal and external partnerships, business plans and associated marketing within designated target audience. Proven ability in creating, organizing and leading local and global initiatives.

PROFESSIONAL EXPERIENCE

YMCA OF GREATER NEW YORK Rockaway, NY Youth and Family Director 2014 – Present

Responsible for implementation, ongoing management and strategic program growth. Oversee day-to-day program operations including budget, revenue and cost management, quality management, performance improvement, marketing, community education and human resource management

Evaluate and manage new strategic business opportunities, initiatives, relationships, partnerships, alliances and industry connections

Define, acquire and allocate $1M+ budget, staff and resources necessary to accomplish program goals and objectives resulting in 25% increase in program enrollment

Perform market analysis, monitor competitive activity and identify client and agency needs Conduct business planning activities including account and opportunity overviews, go to market

plan development and proposal reviews Identify, cultivate and maintain strategic relationships with business and community partners Develop and implement community wide events, supervise vendors and partner with out-of-state

organizations to align community needs with organization’s strategic plan Facilitate issue resolution and remove obstacles ensuring quality results are achieved Hire, train and manage site Directors, 70 part-time employees and 15 youth volunteers

YMCA OF GREATER NEW YORK Chinatown, NY

21st Century Community Learning Center Director 2011 – 2013 Developed, coordinated and supervised community based services and programs Provided centralized planning, direction and control to meet cost, schedule and performance

goals throughout program life-cycle Planned, directed, coordinated and administered organizational programs and initiatives Managed cost, schedule and technical performance requirements through all program phases,

from inception to completion Hired, trained and supervised full time/part time staff and volunteers Analyzed, forecasted and reported project profitability ensuring program initiatives while

managing $400,000 fiscal budget Cultivated and maintained collaborative relationships with national, state and local community

organizations Created and reviewed multiple functional specifications used as decision making tools as to how

products and services should be implemented

NORTH BROOKLN YMCA Brooklyn, NY

Assistant Site Director, Sumner Community Center 2009 – 2010 Oversaw and managed youth and family programs, created and implemented community

outreach initiatives and directed summer youth programs Managed program budget and developed strategic relationships with business partners, vendors

and community organizations Recruited, trained and managed staff and volunteers

Coordinated team activities to meet business objectives and deadlines Drove program enrollment and leveraged membership database Partnered with key cross-functional stakeholders to deliver expected project deliverables

NORTH BROOKLN YMCA Brooklyn, NY Site Director, High School for Civil Rights 2008 – 2009

Led, developed and implemented all phases of program operations Managed federal and state government contracts, including Department of Youth and

Community Development and New Visions Identified and documented business requirements, resource requirements, project budget,

project risks and translation of project requirements into specific deliverables Facilitated staff training, development, evaluation and overall direction of program activities Served as liaison with funders, state and local government regulatory agencies, community

partners and other provider organizations

EDUCATION

Kansas State University Manhattan, KS Bachelors of Science, Business Management May 2004

Kansas State University Manhattan, KS Bachelors of Science, Theater May 2004

Certifications Certified Trainer in Ethics & Boundaries and Professionalism, YUSA Certified Grant Proposal Writer, The Foundation Center CPR & First Aid, Red Cross Notary Public, Kings County, NY

VOLUNTEER

YMCA OF GREATER NEW YORK Rockaway, NY

Organized and mentored youth in fundraising money and bottled water to donate to Downtown Flint YMCA, Flint, MI

INTERNATIONAL YMCA New York, NY Secured partnerships with local and international organizations Led group of 14-16 NYC teenagers in international travel and civic engagement, fostering a

better understanding of international relationships and the Declaration of Human Rights Lead teenagers in service learning projects in New York City, the Dominican Republic and

Bogota, Columbia

BROOKLYN TABERNACLE Brooklyn, NY

Donate goods to global drives for international partners Teach Sunday School to youth ages 5-12yrs