ORDER TODAY

Tel: 0113 277 8722Email: info@morleyglass.co.ukDirect fax for quotations: 0113 277 8723

from

www.morleyglass.co.uk

Morley Glass & Glazing Ltd, Unit 3, Leeds 27 IndustrialEstate, Bruntcliffe Way, Leeds LS27 0HH

Your No1 choicefor integral blinds

Choice of FIVE control systems ONE blinding profit opportunity

Quotes available in60 minutes.

See us onStandH35

InstallerThhIT eeInhIMarch 2019

Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JGTel 01709 710100 Fax 01709 525262Email info@connaughtconservatories.co.uk

www.connaughtroofs.com

Three Solid Roofs - One Fabricator

WE DO MORE - SO YOU DO LESS

Give us a call for all your Conservatory Roof needs on

01709 710100

www.connaughtroofs.co.uk

The Installer | Contents | 3

News 5On The Box – TV Ads SayChoose FENSA InstallersFENSA, the UK’s original and mostwell-known certification scheme forthe installation of replacementwindows and doors, is launchingits first ever TV advert.

UK’sVan Insurance HighestCost Areas RevealedAccording to the latest data fromonline insurance price comparisonwebsite The Van Insurer, van driversin Oldham are paying the highestpremiums for comprehensiveinsurance in the UK.

Warm Edge Growth Leads ToRecycling Plant And OtherEnvironment MeasuresThermoseal Group, the UKproducer of warm edge spacers,has seen production increase tosuch a point, the firm has investedin its own recycling facilities.

FIT Show News 8More Through The Doors AsFIT Show Gets FitterFIT Show has announced anunprecedented amount of supportfor 2019.

Technical Article 12Lose-Lose Or Win-Win –What Would You Choose?Imagine a scenario where you notonly don't get paid for your workbut you also end up with aSolicitor’s letter – what do you do?asks our technical expert, DonWaterworth.

The Certass Column 16

Feature 19Energy Efficiency

Products & Projects 25Trade News 31Marketing 35Comment 36

ForthcomingFeatures

Contents

April 2019•FIT Show Exhibitor

Guide•Garden Doors &

Verandas

May 2019•FIT Show On Site Issue•Aluminium SystemsGlass & IGUs

June 2019• FIT Show Review• Heritage• Roofs & Roofline

Read TheInstaller online – www.profinder.eu

ORDER TODAY

Quotes available in60 minutes.

Tel: 0113 277 8722Email: info@morleyglass.co.ukDirect fax for quotations: 0113 277 8723

from

www.morleyglass.co.uk

Morley Glass & Glazing Ltd, Unit 3, Leeds 27 IndustrialEstate, Bruntcliffe Way, Leeds LS27 0HH

Desirable. Durable.Delivered in just10 days.

See us onStandH35

News

The Installer| News |5

FENSA, the UK’s original andmost well-known certificationscheme for the installation ofreplacement windows anddoors, is launching its firstever TV advert.

A campaign, which includesconsiderable social media activ-ity and programme sponsorshipas well, is intended to makehomeowners aware of the im-portance of choosing a FENSAApproved Installation company.

The TV ad launched on 5March 2019 and will continueuntil the end of this year, broad-casting one simple and directmessage: ‘Remember to ask fora FENSA Certificate’.

When questioned about howother Competent Person Self-Cer-tification bodies might react,FENSA MD, Anda Gregory saidit is perfectly legitimate forFENSA to leverage its brandrecognition and to remind home-owners to ask for a FENSA Cer-tificate. “Those other bodies willhave to up their game if they areto compete with FENSA whichnow aims to consolidate its ownmembership, win back thosewho have moved to other bodies

– and convince thoseinstallers that havenever joined a schemeto get on board with arevitalised FENSA.”

MessageThe TV ad highlights tohomeowners the impor-tance of appointing a

FENSA Approved Installer to en-sure their replacement windowsand doors comply with buildingregulations, are energy efficientand registered with their LocalCouncil. When the work’s com-plete, homeowners will receive aFENSA certificate as ‘all theproof they need of a job doneright’ – another key message thatFENSA will be hammeringhome.

Nationwide coverageThe advertisement will be shownacross the UK on a range ofcarefully targeted TV channelsthat will provide more than 190million ‘impacts’, the number ofpotential viewings.

A clear objectiveAt a press launch of the cam-paign, Gregory said it had aclear objective of increasingawareness of the FENSA brand,while Chris Beedel, Director ofMembership at FENSA said:“FENSA Approved Installerscarry out nearly 600,000 win-dow and door installations annu-ally, representing about 80% ofall installations carried out under

competent person schemes. Butthat still leaves a significant num-ber of installations for which nocertification, customer assuranceor consumer protection is pro-vided. These homeowners mustbe protected and this campaignwill ensure that many more willunderstand the risks of not ap-pointing a FENSA Approved In-staller to carry out the work. Thisin turn will drive new and return-ing members to FENSA.”

Improve focusA Strategic Business Review un-dertaken by FENSA and led byAnda Gregory following her ap-pointment early in 2018 hasseen the development of a fiveyear strategy that will see im-provements to processes, sys-tems and infrastructure at FENSAincluding a significant increasein staffing, a focus on providingexcellent customer service bothto consumers and Approved In-stallers aided by sophisticated ITand telephone systems, alongwith the creation of new businesspartnerships, such as a con-sumer finance partner, aimed atsupporting installers. “We arecommitted to making FENSAwork better for its Approved In-stallers and, through them, to im-prove industry standards andreputations,” said Gregory. “Ex-tensive market research and at-tentive listening to homeownersand our installers is resulting in aFENSA that is now far more thana self-certification scheme.” i

On The Box –TV Ads Say ChooseFENSA Installers

6 | News | The Installer

News

According to the latest data from online in-surance price comparison website The VanInsurer, van drivers in Oldham are paying thehighest premiums for comprehensive insur-ance in the UK.

The data shows a mixed picture of premiums,with a clear northern ‘divide’. Alongside Oldham,three other cities in the north-west of England fea-ture in the top 10 most expensive locations for vaninsurance, compared to none in the North-East.Manchester took the fifth spot, Liverpool came sev-enth and Bolton was placed 10th.

More than LondonVan drivers in Luton and Slough are paying thesecond and third most expensive premiums, higherthan central London. London was only the sixthmost expensive place for van drivers to get in-sured, with the average comprehensive policy cost-ing around £1,468 per year. Birmingham camelower down the rankings, placing eighth at about£1,458 a year.

Cheaper optionsAt the other end of the scale, van drivers in Scot-land were likely to enjoy the lowest regional aver-

age, and Staffordshire town Newcastle-under-Lymehad the cheapest premiums in the whole of the UK,with van drivers paying on average £567 peryear. Similarly, Redditch, Lincoln and Mansfield,all in the Midlands region, came within the 10cheapest cities to get van insurance. Van driversin Harrogate, which was the fifth cheapest place toget insured last year, enjoyed a 6 per cent drop intheir average policy price, from £742 in 2017 to£697 in 2018. Van drivers in Liverpool might bepaying top-10 rates for their insurance but aver-age prices dropped 17 per cent, from £1,766 to£1,465 from 2017 to 2018. Likewise, Manches-ter based van drivers saved an average £219 in2018 compared with the previous year with aver-age policies dropping from £1,704 to £1,485 re-spectively.

The Van InsurerJade Isabelle, commercial director at The Van In-surer, says: “Most people will appreciate that vandrivers in rural areas are likely to pay less for theirinsurance premiums compared with drivers incities but it may come as a surprise to those in theNorth-West to have higher premiums versus theirneighbours in the North-East. i

UK’s Van InsuranceHighest Cost Areas Revealed

Thermoseal Group, the British manufacturerof warm edge spacers and supplier of over2,500 insulated glass components, hasseen a continual increase in production. Al-though waste as a percentage is minimal,in volume, it can be considerable.

The Group’s Sales Director, Mark Hickox saidrecently: “With the additional capacity from ournew machines, we can produce millions of me-tres of spacer bar and injection moulded fittingson a weekly basis. We all need to do our bit forthe environment and so have invested a six fig-ure sum in a recycling plant to minimise our car-bon footprint. This new initiative will enable usto recycle all of our plastic waste including theunusable sprues that injection moulded fittingsare attached to when they come off the ma-chines. There is also inevitable waste on start-up

of the extrusion lines which can also be recy-cled. “The new equipment enables our team tofeed all the waste plastic into a grinding ma-chine which converts the material to fine shav-ings. These shavings are then fed into ourrecycling plant and mixed with the exact per-centage of virgin material. This blend is repack-aged and used for normal production ofThermobar or fittings with no detrimental effecton the finished product."

ReturnsHickox continued: “We also offer Thermobar inreturnable Stillages to cut down on our use ofcardboard and save ourselves and our cus-tomer’s significant packaging costs. We aim toconsistently and continuously look for furtherwaste reduction and recycling initiatives.” i

Warm Edge Growth Leads To RecyclingPlant And Other Environment Measures

Email: sales@madefortrade.coCall: 01642 610799 | Fax: 01642 615854www.korniche.co.uk

Working DaysLead Time

ORDER TO DELIVERY FROM A FAST

5

THE AWARD WINNING ALUMINIUMLANTERN ROOF

FASTER

STRONGER Performance Engineering

No on-site cutting or drilling for ease of install. No silicone,single bolt fixings and clip fit finishing caps – Search on YouTube tosee the Korniche fully fitted in under 6 minutes

SUPPORT BEST for specifiers -the ideal trade lantern

Brand, point of sale and marketing support helping save timeand maximise profit from sales and on-site. Online tradeKwikQuote tool

TM

FITTEDIN

MINUTES

WARMERThermal PVC T Bar, Thermally broken eaves beam and industry leading Q-LonGaskets. U Value from 1.2

Fully Thermally Broken Construction

SLIMMERPatent pending end boss enabling hips to merge into ridge.Traditional features in contemporary design give ‘Timber’ like lookssuitable for all properties. Narrowest external ridge profile

Uninterrupted Sight Lines

Glazed in Seconds

gm

Ability to withstand ‘Live’ loads over twice that of the leading competitor.A 6x4m roof can support up to 8 tonnes. Up to 3m x 2.5m with no rafters,No tie bars required

STAND K10korniche.co.uk/fitshow

3.5kN/m2

mpetito

8 | FIT Show News | The Installer

FIT Show News

FIT Show, the UK’s only dedi-cated event for the glassand glazing industry, hasannounced an unprece-dented amount of supportfor its 2019 show (Birming-ham NEC, May 21st - 23rd).

The organisers have reportedan uplift in exhibitors with morespace sold than the entire2017 event. The lineup in-cludes over 70 companies thatare set to make their FIT Showdebuts from countries includingthe UK, USA, Turkey, China,Belgium, France, Germany,Spain, Italy, Greece, Norwayand Serbia.

Alongside an increase in ex-hibitors, pre-registration for theFIT Show 2019 is up by 200%with visitors becoming wise tothe benefits of early registra-tion, planning their trip earlyand making steps to preparefor their biggest business daysof the year.

Organisers have also an-nounced a number of changesto its 2019 format, broadeningthe proposition to include a big-ger focus on materials such asaluminium, timber and flatglass. The Visit Glass feature isthe FIT Show’s first ever dedi-cated area for flat glass prod-ucts and processing technologyand machinery.

FIT Show 2019 will see the in-troduction of a series of trails tohelp guide visitors around theshow content which is most rel-evant for them. This include abrand new installer trail, newproduct trail and Wood Win-

dow Alliance (WWA) backedtimber trail.

For the first time ever, FITShow will offer a three daylearning programme made upof CPD approved seminar con-tent combined with practicaldemonstrations and a series ofbusiness clinics with industryexperts already signed up tosupport visitors.

The organisers have throwntheir weight behind some of theindustry’s biggest challengessuch as the skills gap, announc-ing the launch of Skills Thurs-day which will include contentspecifically designed to attractnew talent into the fenestrationindustry in partnership with anumber of key training and ed-ucation provides, as well asBuilding

Trading throughturbulent timesFIT Show Event Director, NickieWest (pictured below)says: “In

a time of economic uncertaintythe FIT Show 2019 is set to bethe biggest and best yet. Thefact that we’ve already sur-passed the space sold for2017 reinforces that our ex-hibitors understand the impor-tance of trading throughturbulent times, investing in op-portunities to get in front of newand existing customers via liveevents.

“We believe that broadeningour proposition to appeal towider audiences, introducingnew products and materials, aswell as moving the show to theNEC to make it more accessi-ble to companies from widerEurope and beyond, have allplayed a pivotal role in secur-ing our success for 2019.“We’ve got the support of theindustry’s key bodies such asthe GGF, FENSA, Certass andCAB and have a number of keypartnerships which are still tobe announced which we know

More Through TheDoors As FIT ShowGets Fitter

Email: sales@madefortrade.coCall: 01642 610799 | Fax: 01642 671026www.madefortrade.co

Working DaysLead Time

ORDER TO DELIVERY FROM A FAST

Quote turnaround within hours

Up to 1200mm sash widths

Stock colours : White, Black,Grey, Grey on White

Aluminium Bi-FoldDoors

make thesmarter choice

FROMONLY

£345per leaf

*

Includingdelivery

£GET A PRICECOMPARISONTODAY

10* Per leaf price is unglazed and may vary depending on size and specification ofthe door. Lead time is based on a standard colour. Postcode restrictions apply

£

UK

MAIN

LAN

DSITE D

ELIV

ERY*

STAND K10korniche.co.uk/fitshow

10 | FIT Show News | The Installer

FIT Show Newswill further excite not only ourFIT Show audience, but thewider fenestration industry.”

InstallersNickie West continues: “We’realso working harder than everto reach our installer audiencethrough new channels such astrade counters, FIX Radio, OnThe Tools and workwearproviders to offer incentivesthat are already pulling this au-dience to the show, as reflectedin the visitor pre-registrationstats – and if you do pre regis-ter early, you will automaticallybe entered into our prize drawto win prizes such as free park-ing, tickets to the gala dinner,branded workwear and muchmore.”

FIT Show 2019 will take placeat the NEC Birmingham from21st to 23rd May and will fea-ture up to 300 exhibitors fromacross the window,door,con-servatory and glass industry.www.fitshow.co.uk

In To InfinityAnd BeyondVisitors to Dekko’s stand willbe able to take a closer lookat Infinity seamlessly weldedPVC-U windows and doors;Räum, a high-end alu-minium range; and the Res-idence Collection, whichincludes the flush sash R9and square profiled R2.

Visitors will also get a chanceto see Make It Yours, one of themost extensive collections of re-tail focused marketing collat-eral in the industry. The mainbenefit of Make It Yours is thepersonalisation – Dekko willchange the colour scheme andthe content, so it reflects a cus-tomer's brand. The Dekko mar-keting support team will be onhand at the show to demon-strate how this works in prac-tice. According to Dekko’sSales Director Kurt Greatrex,

these products and servicescould make all the differencefor installers. “Customer tastes

are getting more sophisticatedand installers need to have styl-ish products like Infinity, Räumand the Residence Collection intheir portfolio if they want tosucceed,” said Greatrex. “In-stallers also need to market andpromote themselves effectivelyto stand out from the crowd,and the Make It Yours packagehas been designed to do justthat.”

Picture Above: Dekko at FIT.

Big Is Beautiful As MorelySteps Into Virtual RealityMorley Glass & Glazing isgetting ready to wow cus-tomers at the FIT Show with a36sq.m exhibition standcomplete with interactivetools to showcase its rangeof high quality Uni-Blindsealed units withScreenLine integralblinds inside.

Morley will also beexhibiting its triedand trusted Uni-Blindsoptions, alongsidesomething a littledifferent – bydonning a pairof VR goggles,

users will find themselves in aninteractive virtual home setting,where they can see demonstra-

tions of the Morley productrange, as well as find out a lit-tle more in-depth information.Ian Short, Morley’s MD said:“As a forward-thinking busi-ness, it is our responsibility tomake sure we are always onthe forefront of innovations inour industry. What is greatabout the FIT Show is that a lotof manufacturers and compo-nent suppliers now scheduletheir product development cy-cles around it, so you’re alwaysguaranteed to see some reallyexciting advances in productsand technology.”

Picture: Morley Glass &Glazing will be going bigand virtual at FIT.

i

i

i

The Master Window and ConservatoryInstallers Association Technical & Legal Column

1 | TThe Master Window and Conservatory Installers Association Technical & Legal Column | The Installer

Imagine this, writes Don Wa-terworth, you fit windows ordoors for a customer. The cus-tomer doesn't pay and ulti-mately you receive a letterfrom the customer's Solicitorsaying that the work you havecarried out is poor and theproducts are substandard.

What would be your next step?Now most people would imme-diately contact their own Solici-tor, and so 'it' begins. 'It' beingthe game played by Solicitorswho have no interest or motiva-tion to assist you in resolvingyour dispute. Remember, yourcustomer's Solicitor will believeevery word that the customersays and your Solicitor will be-lieve every word that you say.Both Solicitors will simply take in-structions from their respectiveclients and continue in that vein.There will be no attempt, usually,to resolve the dispute by reason-able means.

On the meterSolicitors bill in 6 minute incre-ments and must bill so manyhours per day. You will soon findyourself £2 - £3,000.00 intopayments to your Solicitor, oftenit would appear, without much toshow. Every phone call, everyletter, every e-mail will be costed

and when you consider that aSolicitor charges £300.00 perhour or so, it would not take longfor you to be facing a large bill.If the amount of money you arepursuing is less than£10,000.00, this will be inSmall Claims and costs will notbe awarded. Both sides havingto pay their own Solici-tor/Professional fees. You couldactually win the case and be outof pocket!

Association of DisputeResolutionA better solution is to use ADRwhich does not involve any So-licitors nor indeed high costs andthe Mediator is involved early onwith the sole intention of resolv-ing the dispute as quickly andcheaply as possible.

Hanley Amos StewartWe have been assisting windowcompanies throughout the UK forover 20 yrs and have resolvedhundred's of disputes by Media-tion and common sense means.So the next time you have aproblem, give us a call on01942 523702 for an informalchat. It would cost you the priceof a phone call and may ulti-mately save you thousands.Don.

i

Lose-Lose OrWin-Win – WhatWouldYou Choose?Imagine a scenario where you not only don't get paid foryour work but you also end up with a Solicitor's letter sayingthe job you did was substandard – what do you do? asksour technical expert, Don Waterworth.

Written by Don Waterworth BSc (Hons)FCABE MEWI Chartered Building Engineer /Building Surveyor,Expert Witness,Accredited Mediator – Tel: 0800 1954922

This article has beenauthored by our technicalwriter – Principal SurveyorDon Waterworth ofhanleyamosstewart.co.uk

Don also acts as an ExpertWitness and is anAccredited Mediator.

Tel: 0800 1954922

Tuesday-Thursday10:00am-3:00pm.

2

PRE REGISTER TO ATTEND NOW!Scan QR code to register

KEEPING OUR BUSINESS UP TO DATEWITH THE LATEST INNOVATIONS

Now more than ever, your business has to continually deliver value to your clients.Standing still isn’t an option. By visiting FIT Show, you can be sure you are specifyingthe very latest in technological advances and building products for your next project.

Stay at the forefront of your industry and make valuable connections that deliver results.

NEC BIRMINGHAM 21 -23 MAY 2019

FREE TO ATTEND, REGISTER AT: fitshow-visitor.reg.buzz/ti4

The #1 UK event for the Glass,Glazing and Installation Industries

14 | Cover Story | The Installer

Integral blinds manufacturerMorley Glass & Glazing hasonce again announced stag-gering growth figures of 20 percent for the past 12 months.

The news comes as the busi-ness is getting ready to wow cus-tomers at the FIT Show in Maywith a 36sq.m exhibition standcomplete with interactive tools toshowcase a range of high qual-ity Uni-Blind sealed units withScreenLine integral blinds inside.

Virtual realityAs expected, Morley Glass &Glazing, which is celebrating its21st anniversary this year, willalso be exhibiting its tried andtrusted Uni-Blinds options, along-side something a little differentand entirely new for the business.Visitors will have the opportunityto take part in demonstrations ofa new virtual reality experiencethat will help them gain more tan-gible information about the prod-ucts Morley offers. By donning a

pair of VR goggles, users will findthemselves in an interactive vir-tual home setting, where they cansee demonstrations of the Morleyproduct range, as well as find outa little more in-depth information.

Morley manufactures the fullrange of sealed units withScreenLine integral blinds inside– from the manually operatedand highly popular C Systemthrough to the fully automatedMB System – all available within10 working days and deliveredfree of charge to UK mainlandaddresses.

VSThe company has also recentlyintroduced the slimline SL16 Sys-tem designed specifically for

composite doorsand sliding sashwindows.

InnovationIan Short, MorleyGlass & Glazingmanaging direc-tor,(pictured atthe company’sfactory) says: “Asa forward-think-ing business, it is

our responsibility to make surewe are always on the forefront ofinnovations in our industry. Whatis great about the FIT Show isthat a lot of manufacturers andcomponent suppliers now sched-ule their product development cy-cles around it, so you’re alwaysguaranteed to see some reallyexciting advances in productsand technology.

“We’ve made the decision tofocus on the manufacture ofsealed units with integral blindsinside and have invested heavilyin creating a bespoke manufac-turing site that delivers high qual-ity fit and forget products. Verylittle of our output is sealed unitswithout integral blinds.

“That means that we are ab-solute specialists and customerscan be confident that they canwork with us to add value to theirown product offering andgenerate more profit for theirown business.” i

Fit For BusinessAnd Fit for FIT

Cover Story

Morley Glass & Glazing will wow customers at the FIT Showwith a 36sq.m exhibition stand to showcase a range ofUni-Blind sealed units with ScreenLine integral blinds inside.

Morley Glass & Glazing will wow customers at the FIT Showwith a 36sq.m exhibition stand to showcase a range ofUni-Blind sealed units with ScreenLine integral blinds inside.

Morley Glass & Glazing will be appearing on stand H35 ofthe 2019 FIT Show 2019 when the doors to Birmingham’sNEC open from 21st to 23rd May. www.morleyglass.co.uk

Head Off ice - 0114 2439593

WHAT YOU GET

WE ONLY WORK WITH THE BEST!

• A Bespoke Product

• Excellent Earning Potential

• Guaranteed 2/4 Week Turn Around

• Hingeless design

• CE Marking

• CMS Mark

• Technical Assistance

• 5 Years testing in the field

• Over 10,000 made to date

7 FOILOPTIONS

Certass Column

16 | Certass Column |The Installer

As the skills debate contin-ues to dominate the industryagenda, writes Certass' JonVanstone, it’s good to seethat The FIT Show is dedicat-ing a full day to the topicwith Skills Thursday.

It’s the responsibility of the in-dustry’s influencers to do moreto help the skills shortage in away that works for everyoneand isn’t just another quickmoney maker.

At UK Construction Week(UKCW) back in October, manyof the seminars were focussedaround skills and attractingyoung people to careers in theconstruction industry.

Reaching outHaving the discussions and thedebates is one thing but whatabout reaching out to those whowe are trying to encourage intothe industry? UKCW organisershad the foresight to invite young-sters from local schools and col-leges to the show, so there werelots of groups of teens wander-ing around the NEC’s halls.There is a lack of young talentcoming into the glazing indus-try, but in reality, even if theywere coming towards us wedon’t yet have the framework inplace to develop them into com-

petent window fitters.

Training availabilityThe few who are coming intothe industry through the schoolsystem and industry qualifica-tion skills structure are not at thelevel required, missing vitalworkmanship abilities oftencombined with a lack of digitalskills and work readiness. Qual-ifications in glazing have failedto create the competent trades-people that we so desperatelyneed in the industry. We knowthat sitting in classrooms all daydoes not create a competentwindow installer and there is nobetter training than getting onsite and learning on the job. Butthe availability of any alterna-tive training is limited. This isleaving installation companiesto train people on the job them-selves, without any real supportfrom the industry. This lack ofpractical onsite experience hasa negative impact on the repu-tation of our industry. It doesnothing to make our industry anattractive career choice foryoung people.

Learning from other sectorsWe are not the only constructionsector that has had a poor per-ception. Roofing in particular

has seen real successes in recentyears, after understanding andaddressing the same issues thatthe glazing industry is facedwith now. I have worked withthe National Federation of Roof-ing Contractors (NFRC) as theydeveloped the RoofCERT pro-gramme to address issues suchas the standards for qualifiedand experienced workers andlifetime career paths for schoolleavers. By collaborating withother sectors to help drive theiragenda, they have built a newimage for roofing that is now at-tracting young talent as theyrecognise the value of a roofingcareer.

Other sectors are doing agood job too. The Electrical in-dustry 'Jobs for the Girls' initia-tive introduced by Emma Clancyat NICEIC, produced ambassa-dors within the sector who arefemale. The ‘Young MerchantsForum’, created by John New-comb at BMF, is constructed ofmanagers all of whom areunder 40 and represent the in-dustry of the future. This is thepoint that the glazing industryneeds to get to and perhapsSkills Thursday at FIT Show willbe a good place to start thewheel in motion. i

Jon Vanstone, Chair at Certass says education and training are key elements in ensuringWindow, Door and Conservatory (WDC) installation is seen as a job with a career path –and also in raising the skills perception amongst homeowners.

Education & TrainingIs The Only Way ToMake WDC Industry FitAs A Career Choice

• No exclusions, fully transferable

• Deposit Protection up to 25% from point of sale

• Guarantee Insurance up to £200,000 for a full 10 years

• A full range of effective marketing material

• Consumer friendly website and helpline

• Consumer Satisfaction surveys and Merit Awards

• Commercial Cover

Safeguarding customers’ interests since 1985, we’vebuilt up an outstanding reputation for trust and support.The most trusted deposit & guarantee protection in the UK.

OUTSTANDINGSUPPORT

Contact us for more information on how yourcompany can profit from IWA membership

www.iwa.biz

A premium coverused by qualitycompanies for30 years.

FSC Scheme protected

01604 521100

The Installer| Energy Efficiency |19

Mention secondary glazingand most people’s minds im-mediately jump to one of twothings – listed buildings andbudget insulation, writes PaulBygrave head of RoseviewWindows’ Incarnation sec-ondary glazing brand.

It’s true that secondary does afantastic job in both contexts – itserves as an alternative, remov-able and unobtrusive solutionwhen regulations and planningprevent replacement glazing forlisted properties, as well as offer-ing a competitive, effective wayof helping homeowners, land-lords and businesses cut their en-ergy bills for the minimum outlay.What many people overlook isthe fact that secondary glazingis an excellent way of tacklingone of the biggest modern issuesfacing the fenestration industry –noise pollution. With ever-in-creasing road and air traffic andnew property developmentsbeing built closer and closer toolder housing stock, the result isincreasing noise levels for prop-erties ill-equipped to handlethem.

Meanwhile a sharper focus onheritage and conservation hasmeant that, where previouslyowners of period properties –rightly or wrongly – replaced tra-ditional windows with moderndouble glazing, that is no longeran option.

Commercial concernsNoise (along with heritage andconservation) is also an increas-ing problem for town centre busi-nesses and services. Oftenhoused in older High Streetbuildings, shops, offices and ho-tels suffer from increased noisepollution – especially from cars.Given their location and circum-stance, replacing windows maynot be permitted and is often noteconomically viable. If outsidenoise is shattering your cus-tomers’ peace and quiet, second-ary glazing is a quick, easy andextremely cost-effective solution.

In simple terms, the way sec-ondary glazing adds acoustic in-sulation is obvious – it adds anextra pane of glass that serves asa barrier to keep the noise out.But specified and installed cor-rectly, secondary glazing is typi-cally more effective thanconventional glazing – up to fivetimes more effective, to be pre-cise. That’s because where dou-ble and triple glazed windowsusually have panes of glass sep-arated by gaps of 20mm or less,

secondary glazing can be re-cessed by 100mm or more,which is much more effective atdampening noise. As a result,with the right acoustic glass, sec-ondary glazing can reduce noiselevels by up to 50 decibels.

IncarnationAt Incarnation, we’ve got a fan-tastic range of high-performancesecondary glazing products.Our collection is aimed at the do-mestic, commercial and heritagemarkets and features an exten-sive array of ultra-slim profiles tosuit any style. Everything is avail-able with three outer frame op-tions – easily identified onIncarnation’s recently revampedorder forms and website – andoffers a glazing capacity of upto 6.8mm for acoustic projects.

We offer fixed units, lift-outs,hinged casements, fully bal-anced vertical sliders as well astraditional multi-panel horizontalsliders. Effectively, we can de-sign a secondary unit thatmatches the sightlines of virtuallyany primary window – includingarches and bays.

Get ‘em while they’re hotIf you need high-quality second-ary glazing that’s not only simpleto fit, easy to maintain, and ca-pable of offering great thermalperformance but which can helpyour customers enjoy morepeaceful days and silent nights,Incarnation secondary glazingfrom Roseview Windows is theright choice for you.

Picture: Secondary glazinghelps cut energy bills andreduces external noise.

i

Energy Efficiency

A Helping Hand InA Noisy BattleRoseview Windows directorPaul Bygrave explores aneglected benefit ofsecondary glazing – andhow Roseview’s Incarnationrange fits in.

20 | Energy Efficiency | The Installer

We’re living through an energyefficiency revolution, writes Ed-getech MD Chris Alderson.

In not much more than the blinkof an eye in historical terms, it’sbeen catapulted from the nicheconcern of a tiny minority, tosomething everyone’s talkingabout – and that by 2012, wasreceiving $300 billion in invest-ment every single year. At Ed-getech, we’ve been positioned towatch the glass and glazing land-scape has been reshaped. In fact,on many occasions, we’ve beenat the forefront of driving improve-ments in energy efficiency. Wedidn’t invent warm-edge technol-ogy. The very first warm-edgewindows were produced inAmerica in the 1860s – in 1865,Thomas D. Stetson patented adouble-glazed window that usedwood or rope as a spacer. It wasonly with the launch of Edgetech’sSuper Spacer in the 1980s,though, that the concept reallytook off. Thirty years later, SuperSpacer is still a leading foamwarm edge spacer in the market,with exceptional thermalefficiency and condensationresistance.

Window Energy RatingEdgetech’s contribution has beenabout more than just products.Back in 2006, our Energy Effi-ciency in Focus seminar sought toraise the profile of the then fledg-ling Window Energy Rating

scheme. At the time, only 50products carried Window EnergyRatings. The seminar predictedthat, among other things, compa-nies would be offering C-ratedwindows as standard by 2010,and that a major window retailerwould be offering A-rated win-dows – both of which came topass. By 2009, over 200 compa-nies had registered more than1,200 products with the WindowEnergy Rating scheme. Interest inimproving energy efficiency hadstarted to snowball and,the fol-lowing year, we responded withour hugely successful ‘Journey toC’ seminars – which helped theindustry adapt to tightening per-formance requirements within theBuilding Regulations.

EstablishedFurther events followed – and inthe years since, energy efficiencyhas been firmly established as amainstream concern. Now, thebest window products offer alevel of thermal performance thatwouldn’t even have been conceiv-

able not that long ago. But it’salso true to say that the era ofdrastic improvements in energyefficiency is probably over, atleast for now. Smaller, moregradual enhancements are beingmade all the time – but it’s possi-ble that all the big, game-chang-ing leaps forward have alreadybeen made.

International Energy AgencyThe appetite for energy efficientproducts is bigger than it’s everbeen, however – and it’s certainlypossible that we could see im-pressive technological break-throughs in the future, especiallyas the commercial benefits of en-ergy efficiency become increas-ingly apparent. The InternationalEnergy Agency has recently re-ported that the benefits of busi-nesses increasing their energyefficiency extend well beyond justcutting their power bills, for exam-ple. They found it also had poten-tial to support economic growth,enhance social development andhelp build energy security amongother things – and that the aver-age payback period for industrialcompanies making energy effi-ciencies was 1.9 years, ratherthan 4.2 years as previouslythought. They also measured theeconomic benefits of the warmer,drier homes that would result,finding that if you add in the re-duced cost of medical care, sickdays and illness-related childcarethat would result, the returns couldbe as much as $4 for every $1spent. Regardless of the speed oftechnological advancement, itlooks certain that energy effi-ciency will be centrally importantin fenestration for decades tocome.

Picture: Edgetech MD ChrisAlderson.

i

The Efficiency RevolutionChris Alderson, EdgetechMD, discusses his firm’s rolein driving innovation inenergy efficiency.

Energy Efficiency

HIP’s market leaddding IBG’s will save your companymoney and give yyyour customers fully compliant cover.

From only £9.00*** per policy, the HIP scheme is themost simple and cost effective in the market.We even do all thhhe admin.

Free to joinWe do the adminSimple to use

For instant coverrr,,, please visit www.hip.insureor call 01604 521106 now!

* IPT - Insurance Premium Tax (12%)

RocketScience

It’s nnnot

You’ll simmmply Save £100’s with HIP’sInsuranceee Backed Guarantees!

FOR INSTANT COVER

£9

01604 52111 106

sales@hippp.insure

3 Quick anddd easy steps to instant cover:CustomersProtected

Sign up toour scheme

Get intouch

22|Energy Efficiency | The Installer

Energy Efficiency

Wixams Retirement Villagenear Bedford is purpose builtto provide 230, one and twobedroom apartments for theover 55’s in its six acre greenfield setting.

“Great thought has gone intothe design of the building andthe inclusion of extensiverooflights ensures areas of thebuilding are flooded with naturallight which has been proven to

improve wellbe-ing, especiallyduring the darkermonths,” said JimLowther sales di-rector at Xtralite.

Three sections ofthe constructionproject benefittedfrom Xtralite roof-ing solutions andits X-Span rangeof product. Onearea being the

Winter Garden residential areawhich is a single glazed atriumover a five storey building andincludes louvered ventilation.

The Village Centre roof itselfbenefitted from argon filled dou-ble glazed panels and was ther-mally enhanced to elevate thecomfort of users in the centralatrium of the village, the locationof health spa, bar, gym and other

communal facilities. Its design isvisually striking creating a focalpoint merging visual aestheticsand practicality. This area alsohad smoke vents fitted to meetsmoke ventilation regulations.

Both were sizeable installationsmeasuring over 40m in lengthand up to 12m in width high-lighting how X-Span can encom-pass varieties of style, designand ventilation to fulfil both aes-thetic, safety and ventilation de-mands and legal requirements.

CanopyFinally, the self-supporting trape-zium styled entrance canopy hadsingle glazed panels from the X-Span range creating a striking vi-sual effect upon arrival at thevillage.

Picture: Natural light floodsthe Retirement Village.

i

Village Sees The Light

A new complex has benefitted from aseries of rooflights from Xtralite.

ALIGN STRAIGHTAWAY | WWW.Q-RAILING.COM/PRIME

SPEED UP YOURGLASS RAILING JOB WITHEASY GLASS® PRIME

CHECK ALL QUICK-WINS VIDEOS

The Easy Glass® Prime base shoesinclude the revolutionary andhighly adjustable Q-disc® System.Easily adjust individual glasspanels by up to 1.2° from thevertical! Just slide and align!

Call or email us to receive an EasyGlass® Prime quote with yourpersonal discount!

WATCH MARK ONLINE

JOIN INTERACTIVE PRIME WORKSHOPSAT FIT SHOW | HALL 6 | STAND L25

SLIDING DOORS

35MMSLIM

10-DAY LEADTIMEWEEKLY NATIONWIDE DELIVERY

ON VISOGLIDE PATIO DOORS)(STOCK COLOURS GREY &WHITE,

MIDLANDALUMINIUMMIDLANDALUMINIUM

STAFFORD ROAD, KNIGHTLEY, STAFFORDSHIRE, ST20 0JR

2 HOUR QUOTE TURNAROUND

CALL JASON WOOTTON

TEL

MOB

01785 28790707538 800203

sales@midlandaluminium.co.uk

MIDLAND ALUMINIUM IS PART OF THE AFFORDABLEWINDOWS GROUPONE OF THE UKS LARGEST MANUFACTURERS OF ALUMINIUM AND PVCUWINDOWS AND DOORS

VISOFOLD 1000

7-DAY LEADTIMEWEEKLY NATIONWIDE DELIVERY

DUAL GREY ONWHITE, & BLACK onWHITE)(STOCK COLOURSWHITE, BLACK, GREY,

BIFOLD DOORS | SLIDING PATIO DOORS | WINDOW SYSTEMS | LANTERN ROOFS

2019 has got off to a good start for Freefoamcustomers, with the addition of Square and Ogeegutter in the popular Anthracite Grey colouroption.

Designed to complement the existing Round and Deepgutter systems and manufactured to Ral No. 2016 theranges offer an exact match to door and windowsystems, giving customers the range to satisfy thegrowing demands of homeowners and developers.

The choice of colour for windows, doors and roofline isnow on average nearly 30% of sales, with some windowcompanies seeing sales of over 50% in colour – andgrowing. Homeowners buying high end grey windowsand doors do not want the standard white roofline – theywant everything to match. Which is why Freefoam madea strategic move into manufacturing the completeroofline range in Anthracite Grey. freefoam.comi

Framexpress has launched anew website to help windowinstallers make the best prod-uct choices for their domes-tic and commercial projects.

Director Mark Westbrook says:“The new website has been cre-ated to make it really easy forinstallers to get the most up-to-date product information, easilydownload sales support and alsoget in touch for a 4-hour quote.

“The new site has been themedaround the trade service promiseof 4-hour quotes, 48-hour win-

dows from Framexpress. The fab-ricator also offers windows anddoors in a range of 10 colourfoils in just five days and isPatiomaster Dealer for the WestMidlands.

Mark adds: “In today’s world,where a whole business can berun through a Smartphone, itmakes sense to invest in digitalsupport so that installers can getthe information they need, wher-ever and whenever they need it.It’s a handy sales tool forinstallers too, as each product

page features impressive imagegalleries and loads of technicalinformation on products includ-ing design, colour and hardwareoptions.” framexpress.co.uki

Droylsden Glass is revamping its showroom – with alittle help from Dekko.

Family-run Droylsden Glass has been providing home-improvement products and services to homeowners acrossGreater Manchester for over 36 years and relocated to itscurrent premises in Audenshaw in 1996.

Kevin Thackeray, MD says: “We met with Dekko MD GaryTorr and Sales Director Kurt Greatrex in March and theykindly offered support by introducing his product range intoour showroom, and wanted to make Droylsden Glass ‘THE’standout showroom for our area.”

For the showroom, Dekko has supplied Droylsden Glasswith English Oak Flush sash windows to form an impressivenew Garden Room; Infinity (Graf weld) flush sash and casement windows; and a RAUM alumini-um Lift & Slide patio door and aluminium windows both within an orangery. Discussions are alsoongoing to introduce an R9 window into the new showroom. dekkowindows.comi

The Installer | Products & Projects | 25

Products & Projects

Showroom Revamp

Statement Guttering

PVC-U systems supplier Veka Group has simplified its Variationscolour offering, to make it even more useable, helpful, and easyto understand for customers.

95% of Veka Group foil sales will now be from stock; 27 colour com-binations across 14 colours.

Working out ex-stock colour availability can be a confusing and timeconsuming task, requiring the cross-checking of brochures, swatch booksand availability charts. In reviewing their colour policy, Veka wanted tosimplify the whole process as it constantly refines its offering for the ben-efit of fabricators and installers.

Marketing Director Dawn Stockell explains: “The demand for colouredproducts presents a huge sales opportunity for our customers, which iswhy we’ve made it even easier to order coloured profile.

“We stock what our customers sell, so there’s no ‘chasing rainbows’when it comes to availability. We’re committed to providing the colours our customers want, when theywant them, in the most straightforward way. There are 27 colour combinations from a palette of 14best-selling shades, and no need to wade through a big book of swatches and availability charts. Allof the colours in our new brochure are ex-stock, sharing the same lead time as standard profile andavailable across our full product range.” vekauk.comi

Ultra-slim sliding door brand Viiu hasopened a new showroom to showcase itsproducts.

Located in Theale, West Berkshire, just a fewmiles outside of Reading, the facility is a valuableresource for Viiu customers, who can use it todemonstrate the striking doors to end-users andarchitects alike.

Viiu offers ultra-slim sightlines, secure laminatedglass throughout and an ingenious, unobtrusivedesign. With the outer-frame entirely built into thefaçade, it gives the appearance of a wall of glass,strong enough to support moving glass sections ofup to 750kg, and fixed glass sections up to1200kg.

For addedsecurity, andto maximisethe amount oftransparentspace, Viiu’selectric lock-ing mechanism is cleverly concealed in the headof the outer frame. A patented adjustable interlocksection allows perfect alignment to maximise per-formance and aesthetics.

A motorised option is available – and its drivegear is discreetly housed in the unit’s 100m headprofile, which itself is hidden behind the building’sfaçade. viiu.co.uki

Lighting experts, Luceco, has unveiled its brand new range of inspectiontorches and work lights. The new products have been extensively testedto offer the perfect lighting solution for a huge variety of jobs, with highlumen variation, USB charging capability and multi-shadow prevention.

Consisting of two work lights and four inspection torches, the range will be awelcome boost for DIYers and professionals alike as Luceco puts its knowledgeand expertise behind these new products.

Simon Shenton, Head of LED Development at Luceco, says: “The new lightsand torches will provide an all-round light solutions package, allowing jobsto be carried out with ease. At Luceco, our mission is to create a rich rangeof products that are practical, versatile, cost-effective and appeal to a widesegment of trade users and DIY-enthusiasts.” luceco.comi

Products & Projects

26| Products & Projects | The Installer

Lighting The Way

Viiu The Showroom

TRIPLE GLAZED FORTHE PRICE OF DOUBLE*

Count on Europe‘s leading window brand andreceive TRIPLE glazed for the price of double glazedincluding ALL security glazing and lift-sliding doors. Youreceive discounted triple glazing, so you only pay theprice for double glazing. Triple thermal insulating glazingenables you to afford up to 40% more glass areascompared to double glazing at the same heating costs.

SolarXPlus, the new glass coating, ONLY available inAustria at Internorm, lets more light and energy intoyour living areas than any other glazing.This makes the interior lighter and additionally offersexcellent thermal insulation, a decisive advantage forliving comfort in the winter months.

* Special offer valid for all window systems from 1.4.19 to 28.6.19. Special offer “Triple Glazing for the price of double” does not apply to entrance doors, basement windowsand separate glass orders. Only for orders in the special offer period and only for end customers.

• COMFORT• SECURITY• SOUND REDUCTION• LOWER HEATING COSTS• THERMAL INSULATION

• MORE DAY LIGHT | thanwith any other standard triple glazing• LESS HEATING COSTS | Top thermal insulation withthis glazing, Ug as low as 0.5 W/(m2K)• MORE ENERGY | solar energy gain lies at 60% andtherefore 20 % higher than with conventional glazings.

TRIPLEGLAZING FORTHE PRICE OF

DOUBLE

SolarXPlusACROSSPRODUCTRANGE

NEW & INNOVATIVE –SolarXPlus NO EXTRA COST!*

Visit our stand at FIT SHOWSTAND T12

The Installer| Products & Projects |29

Products & Projects

The relaxed planning rules forsingle storey home exten-sions are due to come to anend on the May 30.

In fact any single storey exten-sion, orangery or conservatoryapproved under the neighbournotification scheme have to bebuilt and completed by that date.

Notification then needs to besubmitted to the local authority toinform them the project has beencompleted.

The government introduced atemporary relaxation of planningrules giving generous permitteddevelopment rights to homeown-ers back in 2013. The aim wasto help the construction industryrecover from a crippling reces-sion. It granted permitted devel-opment rights for single storeyrear extensions of up to six me-tres projection for semi-detachedhouses and eight metres for otherdetached property. These'neighbour notification applica-tions' had no planning applica-tion fee and took 42 days to bedecided.

Conservatory DesignHead architect at ConservatoryDesign Frank Cook told The In-staller: “We noticed a sharp in-crease in demand for extensions,orangeries and conservatorieswhen the scheme was intro-

duced. Previously the deadlinewas extended in 2015 and2017 but now it’s coming to anend. Permitted development forsingle storey extensions will re-vert back to the previous limit forsingle storey extensions of 3 me-tres on a semi and 4 metres on adetached property.”

A guide to permitted develop-ment can be found on the Con-servatory Design website.

Demand expectedto continueCook says: “All the deadlinemeans is that any single storeyextensions over the permitted de-velopment size will now requirea full householder applicationcosting a couple of hundredpounds and will take 8 weeks tobe decided. We don’t expectany decline in people wantinglarger home extensions. i

Sole UK & Ireland Distributorswww.jjsmith.co.uk 0151 548 9000

A simple length stop andsimple lengA op agth st

oSw

elanrole UK & Io.jjsmith.cwww

oristributnd Do.uk 0151 54

sr48 9000

Home Extension Deadline

Uncertaintyun / certain / ty

FactCompanies that invest in marketing duringuncertain times perform better in the long-term than those that cut their budget.*

It’s simple economics: if a pie shrinksby 10%, and your competitors cut theirmarketing budget by 50%, your share ofthe pie can increase.

*Marketing is the key revenue growth driver for more than 30% of companies (CMO Survey)

Certaintypur / pl / ex

Purplex is the strategic marketing agencywhich sees the bigger picture.

Led by a CEO with 30 years’ experiencein the window industry, Purplex helpscompanies across trade, commercial andretail sectors gain market share and buildstronger brands for sustainable growth.

pur-pose / pl-anning / ex-ecution

The Installer| Trade News |31

Trade News

Simon Scholes, who has driven the £8 millionmove and expansion of Veka Recycling Ltdto its new site in Wellingborough, has beenappointed as the company’s MD

Scholes has been involved with PVC-U recyclingsince 2007 and serves as Chair of the Rigid Plas-tic Recycling Group of the British Plastics Federa-tion (BPF). He believes that the growth of recyclingof virgin and post consumer and industrial PVC-Uis essential for the prosperity of the UK windowand door industry: “Whilst single use plastics con-

tinue to receive negative publicity worldwide, wehave an excellent record of re-processing PVC-Uin Europe and especially in the UK. Last year thePVC recycling industry recycled almost 80,000tonnes in the UK alone.

“But we have to continue working towards theday when 100% of windows and doors removedbecome new products, whilst most virgin offcutsare already recycled into new profiles. Our long-term strategy at Veka Recycling is to promote anddevelop recycling as standard process for everywindow fabricator and installer in this country, aswell as working towards the day when every PVC-U window installed will contain a significant per-centage of recycled material.”

Scholes has steered the firm from its original Kentsite, having identified and negotiated the new 5.7acre facility that is set to become Europe’s most ad-vanced recycler of PVC-U windows and doors. Awholly owned subsidiary of Veka UmwelttechnikGmbH, the Wellingborough facility will add to thealready impressive 75,000 tonnes (the equivalentof 4.5m windows) of PVC-U windows recycled an-nually by the Veka Recycling Group, a figure thatis set to grow significantly when the plant becomesfully self-sufficient during the course of 2019. i

Veka Group representativestook part in the inauguralFabricators’ Forum, hosted bythe British Fenestration RatingCouncil (BFRC) as part of theits initiative to make morepeople aware of the benefitsof adopting the ‘rainbow rat-ing’ for energy efficiency.

The day consisted of five pre-sentations tailored towards fabri-cators, followed by open forumsin front of five professional pan-els. Key topics of the day in-cluded Marketing, Legislationand Regulation, Data Usage andProtection, Testing and Certifica-tion, and Skills and Training, allwithin fenestration.

A question from host Paul God-win prompted Neil Evans (pic-tured) Veka Group SalesDirector, to take to the mic. “At

Veka, January genuinely hasbeen excellent, with no slowingdown from 2018. To back thisup, we have customers who saythey’re booked up until at leastJune as well. It’s not always easyto say exactly why the industry isdoing better or worse at anygiven time, but for us, we believethat the commercial side of busi-ness is playing a huge role in ourcurrent success – particularlyafter the devastating events ofGrenfell has been – quite rightly– a cause for large buildings tobe refurbished and renovated, inline with legislation and regula-tion.”

After the event, Evans added:“I hope people found the BFRC’sFabricator Forum to be valuable.We enjoyed the day and it wasvery well attended. Events like

this help to ensure that everyonein the industry is ‘up to speed’ onthe latest developments, and thatcan only be a good thing. Muchlike with our own IndependentNetwork events, it’s good forcompanies to get together andlearn with (and from) eachother.” i

Veka Speaks Up At Fabricator Forum

Scholes Steps Up To New Role

32| Trade News | The Installer

Trade News

Deceuninck Group has put a new recyclingfacility into service at its recycling and com-pounding site in Diksmuide, Belgium.

The brand new high-tech recycling line will allowDeceuninck to recycle up to 45,000 tonnes of PVC-U a year. Input material will be sourced from post-industrial waste collection (own scrap andcustomers off-cuts), as well as from the hugeamount of 30-40 year old first generation PVC-Uwindows which are gradually being replaced.

The installation will enable Deceuninck to recy-cle PVC-U profiles of all colours and of all differentcompositions, including those containing glass-fibre. During the recycling process, all contamina-tions are removed, grinded and sorted by colour.After granulation, the recycled material, which is aperfect alternative to virgin material, is used for theextrusion of new PVC-U window profiles. i

A couple from County Durham have had a fantastic start to2019 as they became the third winners of the Win Your WindowsBack competition from Saint-Gobain Building Glass, winningover £3,000 to cover the cost of their new Planitherm windows.

Saint-Gobain Building Glass is currently running its quarterly WinYour Windows Back competition, where entrants have the chance towin up to £10,000 towards the cost of new high-performance win-dows, to mark the launch of its revitalised Planitherm Network.

Derek and Carolyn Winter from Seaham in County Durham live in alisted building; built in 1745 with an adjoining cottage built 10 yearsago. They spent £3291.60 for a new double sash window for theirkitchen from ERW Joinery Ltd and became the third winners of the quar-terly prize draw.

PVC-U RecyclingFacility in Belgium

Nordic’s Q- SecureWith VBH

Nordic Aluminium is the latest fabricator to be-come a ‘Q-secure approved’ manufacturer.This latest development means the companycan now pass on the benefits of VBH’s multi-brand security guarantee to its customers.

Nordic has been a VBH customer for two yearsand is impressed with VBH’s products and the serv-ice. Graham Howatson, Nordic’s Operations Di-rector, comments: “We’ve formed a mutuallybeneficial relationship with VBH which I put downto quality products and excellent service and sup-port. We particularly like the greenteQ CentreFoldlocking shoot bolt handle with its folding integralkey. Leaving the key in the lock risks damaging thedoor or losing the key, but with CentreFold there’sno risk of that happening. VBH also offers colourcoded hardware so we can match the colour to thedoor, a nice feature which helps our sales. i

Win Your Windows Back Continued ...

Our business is your

Clarity Air- cloud based solutions for theglass and glazing industry. Suitable forcompanies of all sizes from single userthrough to multinational corporations.

Clarity Air is accurate, flexible, scalableand secure. We offer innovative ideas toensure order and manufactureprocesses are made as fast, simple andcost effective as possible.Clarity Air is easily tailored to yourbusiness needs and your customer’srequirements.

Beat-A-Quote to always ensure thatyour best price is best for you and yourcustomers.

Exports to all major accountssoftware, both legacy and cloud based.

Keep your finances on track with fullreporting and export functionality. Emailyour quotes, order confirmations andinvoices straight from within Clarity Air.

Fully inclusive subscription basedsoftware with no additional modules,giving you complete control.

We offer the only fully inclusive cloud based glass software.Our software was first released over 25 years ago and hascontinually evolved to remain cutting edge. We bring awealth of experience and knowledge to the industry and ourservices all include support, updates and ongoingdevelopment as standard, rather than expensive paid extras.

Clarity Air: trial our latest version for free.

see us on stand C42

Fast, incredibly: user-friendly data entry system

Making it count: instant profit/loss alerts

Fully customisable: only use what you need

Contact us today0845 1662624

Follow us on:

Aztec GlassPhone: 0845 1662624Email: info@Aztec-Glass.comWeb: www.aztec-glass.com

Scanme!

30 DaysTry Clarity Air for 30 dayswithout paying a penny

try before you buy

www.aztec-glass.com

For more information visit www.aztec-glass.com

success

insightdatabusiness is better with insight

502 Worle Park WayWeston-super-MareBS22 6WA

E: hello@insightdata.co.uk@insightdata

www.insightdata.co.uk

Whether you work nationally or regionally, you can access over6,000 national and independent building merchant networks, allspecialising in building materials, tools and supplies.

The database is divided into ‘heavy’ and ‘light’ merchants withcategories for each building sector.

With 8,000 email addresses and over 7,000 contacts available, ithas never been easier to communicate with new customers.

For more information call us today on 01934 808 293.

New BuildersMerchants DatabaseComing February 2019

New Builders Merchants DatabaseComing February 2019

Scott’s Corner

The Installer| Scott’s Corner |35

Don’t Get CaughtWith Bad Debt

According to the latest Credit-safe Watchdog Report, writesInsight Data's Jade Greenhow,the number of company fail-ures across the constructionindustry increased by 80% inthe last quarter of 2018, with942 companies collapsingleaving £63 million in baddebts.

It isn’t just small companies ei-ther – recent news from the win-dow industry shows that the bigboys aren’t immune either. Itmakes for sober reading. Yetmany companies are still not mon-

itoring their customers’ financialpositions. Meanwhile sales andmarketing departments are busyspending time and money chas-ing new customers only to dis-cover poor credit ratings. With somuch economic uncertainty at themoment, combined with furtherconsolidation and an increase inmergers and acquisitions acrossthe industry, it is more importantthan ever that companies usefinancial data to make informeddecisions.

Salestracker platformInsight Data is best known for sup-plying marketing data. It providesusers of its Salestracker softwarewith detailed information on over50,000 companies across theconstruction industry. This includes15,000 window, door and con-servatory fabricators and in-stallers. But Salestracker is muchmore than just a data list, the sys-tem gives users access to key busi-ness and financial data such ascompany registration and incor-poration date, turnover and networth, credit ratings and anyCounty Court Judgements.

It is a powerful tool for man-agers and finance departments,but it is also useful for sales andmarketing teams too. A simpletraffic light system shows green,yellow or red so that non-financialpeople can make informed deci-sions.

Salestracker even gives users theability to build marketing listsusing credit ratings, so that com-panies can create direct mail, tele-sales or email campaignstargeting new customers by finan-

cial stability as well as size, prod-uct volumes, location and other in-formation.

Credit alertsRecently we added a new moni-toring feature to Salestracker. It al-lows users to flag certaincompany types – such as cus-tomers or prospects – and get anemail alert if the credit ratingchanges.

Given that company credit rat-ings change on average 7 to 8times a year, this is an essentialtool for all businesses.

CloudWe also offer a web-app versionof Salestracker enabling salespeople to use the system out onthe road. It provides product andsupplier data, all the key businessand contact information that theyneed, and an instant financialsnapshot so they can make in-formed decisions before a salesmeeting or prospect call.

It can also be configured for dif-ferent users with individualuser/access rights and even differ-ent sites/locations. As an onlineservice, there is no software to in-stall or manage, and data is notstored on a local PC – it is all inthe cloud.

Dual toolCompanies that learn how to usedata effectively can build theirbusinesses more successfullywhile protecting themselves frompotential risks and bad debt.Salestracker provides the win-dow industry with the tool to doboth. i

Bad debt is a serious threatto the window industry.Operations director JadeGreenhow discusses whyfinancial data is an essentialpart of Insight Data'sSalestracker software.

www.insightdata.co.uk

36 | Editor’s Comment | The Installer

FENSA has started its advertising campaign –encouraging homeowners to make sure they get aFENSA Certificate for their window installation andreminding them the only way to get the Certificate is touse the services of a FENSA registered installer.

It’s a brave move. We’ve seen other large organisations in thissector blow small fortunes by taking to the telly and ending upwith very little to show for it. The good people at FENSAbelieve their approach will get better value as TV advertisinghas come down in price, especially with the channels that focuson re-runs of popular but not current programmes – and thatstatement is not dismissive, we know how many people tune into these channels. The FENSA team are convinced that they willultimately be doing something positive for members who havegotten tired of the organisation...and again this is not me beingdismissive, FENSA admits it needs to do more to regainmember confidence. The organisation did a lot of researchabout how it was perceived – and is now set to change theway it operates...with customer satisfaction its biggest goal.

The FENSA crew believe the ad campaign will not only havea big effect on homeowners along with the benefits to currentmembers, it will also encourage those companies currently withalternative competent person registration schemes to thinkagain about swapping allegiances – and of course, all thosewindow installers who simply don’t belong to any scheme arelikely to start to recognise the benefits.

So I say well done – FENSA...talking about improving theindustry’s image is one thing; doing something quite another.

Hacked offJust as The Installer went to press we got news that a globalmajor aluminium producer was forced to close plants down allover the world because its systems had been the victim of acyber attack. This should not cause a delay in profiles makingits way to your favourite ali window fabricator but it does serveas a warning that hackers can cause untold disruption to bothsmall and large businesses.

In the last edition of this magazine we reported that thousandsof businesses are risking GDPR penalties by not wiping thememory from old IT equipment – and it’s tradespeople such aswindow and door installers that are the most guilty.

Come on – we all need to up our game when it comes to thebig, bad internet of things. Start thinking security. Start thinkingabout protecting your business.

The last edition of The Installer can be found by pasting thislink in to your browser – https://bit.ly/2U0jrg5

Brian J. Shillibeer, Editor@theinstallermagazine or installer@profinder.eu

Comment TheInstallerProfinder LimitedMarch 2019

EditorBrian ShillibeerE.installer@profinder.eu

Assistant EditorCathryn EllisE.cathryn.ellis@profinder.eu

Editorial OfficeThe Studio,47 Hillside Avenue,Elstree & Borehamwood,Herts WD6 1HQ

PublisherJohn RoperE. john.roper@profinder.eu

Advertisement AccountManager:Steve AnthonyT.07967 585475E.steve.anthony@profinder.eu

Advertisement AccountManager:Mehreen Haroon AliT.07932 243008E.mehreen.haroon@profinder.eu

Head Office andAdvertisement Production:T.01255 860613E.chris.sims@profinder.euTheInstaller Vol 23 No 3Published February 2019Copyright © Profinder Ltd 2019

The Installer is the officialjournal of:

Opinions expressed in The Installer arethose of the contributors and do notrepresent editorial policy. The publishercharges for the use of editorial pictures.

Read TheInstaller online – www.profinder.eu

Access Systems

Bi-folding Doors

Baypole Jacks

Fooorrr aaallllll yyyooouuurrr aaacccccceeessssss cccooonnntttrrrooolannd door hardwaresolutions● Electric Strikes● DDeadlocking Bolts● WWaterproof Keypads● CCompact Shearlocks● DDeadlocks & Deadlatches● Loock Accessories● Trransom Door Closers● VVortex Magnets

01202 676262info@alpro.co .ukwww.alpro.co.uk

Shaped Aluminium Windows & Louvres*Circular *Radial Cornered *Arched *Elliptical

Tel: 01952 290961 Fax: 01952 290441www.radialwindows.com

*Gothic *Rectangular *Trapezoidal *Curved-on-Planalso Aluminium & Stainless Fabrications ‘Trade Suppliers’

by Midland Alloy Ltd., Stafford Park 17,Telford,TF3 3DG

You can buy jacking kits from aslittle as £5.00 each (subject toorder). Kits manufactured to fitmost systems with various loadings.Top and bottom adjustments meetFensa requirements.

Systems Duraflex, Swish24/7, Eurocell,Status, Synseal, Kommerling, VekaCAP DESIGNS LIMITED

53 Pound Lane Central,Basildon, Essex, SS15 4EX

Phone: 0844 4772505Fax: 0871 2214305

E-mail: capjacking@aol.comWeb: www.capdesigns.co.uk

e as £5.00 eac£5.50

Aluminium Systems

Aluminium Lanterns

Aluminium Bi-FoldDoors

FROMONLY

£345per leaf

*

Includingdelivery

Email: sales@madefortrade.coCall: 01642 610799 | Fax: 01642 615854www.madefortrade.co

AluminiuAluminiuDoors

oldm Bi-FD rs

FFROM

rtr

F

a

£O

Inclu

4FROM

Y

tr o

4O YONLONLLYLY

4545553£33*

per leafp fIncluding

eryerydeliv

c.adeortrr| F 16421642ax: 0 15| Fc

1585466oc..ede

Colour Applicators

www.kolorseal.co.uksales@kolorseal.co.uk

THE ORIGINALCOLOURCOATINGEXPERTS

Tel: 0121 740 0217Kolorseal MidlandsTel: 01924 454856

Kolorseal North

Conservatory Roofs

THE BEST ALL ALUMINIUM LANTERN ROOF

FITTEDIN

MINUTES

Email: sales@madefortrade.coCall: 01642 610799 | Fax: 01642 615854www.korniche.co.uk

TTHE T UMIBES UMIALL ALALL AL NIUMNIUM LANTERN ROOF

6

N

6

ESE

TED

64o

NUTNTED

ESTE

TTTEDNNNTEUTE

6642 158548546

Tel: 07932 243 008 Email: mehreen.haroon@profinder.eu

PROFINDER www.profinder.eu

Fixing Brackets

Conservatory Roofs

£GET A PRICECOMPARISONTODAY

LOWESTPRICESAVAILABLE

Email: sales@madefortrade.coCall: 01642 610799 | Fax: 01642 615854www.madefortrade.co

£A£ET A£A P£A PR

O

GE£MP£A££AO£OMP££PA£D£ACO£D£O£O££T

WE TCE

TCECE

164o

WE TCWESCESWESCECEALABLBLE

oo1644420 158546

Planning Consultants

Corner Protectors

“Technically the best wayto toe and heel glass”

Corner protectors • Flat,Bridge,Wedge and Frame Packers • Locking wedges • Run up blocks • Flexible corner wedges

For more information or to find your local stockists visit:glazpart.com/products/glazing-accessories/or call 01295 264533 to speak with one of the team.

Flyscreens

Glass Handling

Racking Systems

Window Protection Film

PVC-U Glass Handling & EquipmentProfile Bending

Screws & FixingsWindow openers

Window Bags & Display Cases

“Our in-depth knowledge, attentionto detail and friendly service makeCurved Frame Specialists the idealchoice to build your custom frames.”

■ PVCU profiifile bending archand angle specialists

■ 7-10 working day turnaround

■ Over 20 years experience■ Competitive prices

Andywrap®Masking FilmThe No.1 UK leading Window Protector

Call Freephone:0800 0850006sales@andywrap.net

• FREE NEXT DAY DELIVERY(NO MINIMUM ORDER)

• AVAILABLE IN CLEAROR BLUE

• SOLVENT BASED ACRYLIC(BEST YEAR-ROUND ADHESIVE)

• SUPPLYING THE GLAZINGIIINNNDDDUUUSSSTTTRRRYYY FFFOOORRR OOOVVVEEERRR 222555 YYYEEEAAARRRSSS

Also in Aluminium:

Windows

Vertical Sliders

Call us now for enquiries :Tel : 01296 668899Fax now for a quotation : 01296 668450or email : enquiries@garrardwindows.co.uk

Visit our website :www.garrardwindows.co.uk

Visofold 1000Aluminium Bi-Fold

Let the light in

We pride ourselves on our reliability

We carry large stocks of White, Black, Grey and Grey on Whitefor fast lead times and competitive pricing.FAX OR EMAIL YOUR QUOTE TODAY!

•• Available in a wide variety of colours and textured

• Full suite of colour matched furniture (handles,

•‘Visofold 1000’which allows a low threshold while

Delivered within 6 days, fully fabricated and ready to fit