EXPERIENCED PEOPLEINNOVATIVE TECHNOLOGY

REMARKABLE RESULTS

Top 30 Most Reputable Companies of 2019

– The Silicon Review

etechgs.com936.371.2640

Etech Global Services

O N S H O R E | N E A R S H O R E | O F F S H O R E

DELIVERING EFFORTLESS

C U S T O M E R E X P E R I E N C E S

THROUGH ADVANCED ANALYTICS

AND CONTACT CENTER SOLUTIONS

V O I C E

C H AT

E M A I L

B U S I N E S SI N S I G H T S

Etech Contact CenterS O L U T I O N S A N D S E R V I C E S

Etech Global Services is a leading provider of intelligent sales, service and technology

solutions. Since inception, Etech has provided cost-effective solutions to new customer

acquisition, maximizing profits and customer retention.

There are many types of leaders, but when it comes to describing servant leadership there are really only two - those who serve themselves and those who serve others. Servant leaders will put the needs of team members, customers, and communities first. They strive to create a safe environment promoting courage, humility, trust, integrity, adaptability

and learning. The focus is not on the numbers but on growing each other. When this happens, the numbers come!

Serving your customers is not just YOUR priority,

it’s OUR priority.

– Matt Rocco, President/CEO Etech Global Services APPLICATION DEVELOPMENT | CUSTOM REPORTING | PRODUCT DEVELOPMENT | TECHNICAL RESEARCH

V O I C E C H AT E M A I L B U S I N E S S I N S I G H T S

Etech InsightsI N T E L L I G E N T P E R F O R M A N C E S O L U T I O N S

Etech Insights is a complete suite of quality monitoring services for contact centers.

Etech Insights transforms traditional quality management by combining human intelligence with

artificial intelligence to capture and analyze 100% of the unstructured data in customer interactions.

ETS provides comprehensive software product development spanning multiple industry domains. The proficiency derives from real time click to chat, email management and quality monitoring solutions along with extensive technical research on artificial intelligence, machine learning, bots integration and

recording solution. ETS also specializes in custom application development, database administration and business intelligence reporting

Communication IntelligencePowered by HI + AI

Etech Technology Solutions (ETS)

APPLICATION DEVELOPMENT | CUSTOM REPORTING | PRODUCT DEVELOPMENT | TECHNICAL RESEARCH

Etech InsightsL I S T E N P R E D I C T

A N A LY Z E

I D E N T I F Y I M P R O V E

Etech VisionTo make a remarkable difference for each other, our customers, and within our communities.

Etech MissionEtech is a servant leader organization providing superior customer experiences and innovative solutions

which enable our clients to build stronger brands, strengthen customer relationships, and gain market share.

Our Awards and Certifications

PEOPLEFIRST FOCUS

SERVANT LEADERSHIPAPPROACH

PEOPLE CENTRICPHILOSOPHY

Etech Culture

1 9 0 3 B E R R Y D R I V E , N A C O G D O C H E S , T E X A S 7 5 9 6 4 | I N F O @ E T E C H G S . C O M | 9 3 6 . 3 7 1 . 2 6 4 0G L O B A L C E N T E R S : L U F K I N | R U S K | D A L L A S | PA L M B E A C H | M O N T E G O B AY | G A N D H I N A G A R | V A D O D A R A