Three People Problems and Three Solutions in New Product Development

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Three People Problems & Three (Actually, Six!) Solutions

That Just Might Work For You

2© 2015 Stage-Gate International © 2015 ASAE

Let’s Start with the Q and A


Transparency

Humility

Flexibility

Collaboration

Listening

Friendliness

Agenda

1) My story: Challenges, solutions

2) Tools I used

3) Your challenges

4) Group solutions, using tools

5) Review lessons learned

6) Other???

And

An Association for Everyone!

6


Transparent, Friendly


Always Standing Always Eating

Co-Creation*Collaboration*Engagement*Involvement*


The New Rules of Work


Why I Was Hired 1) Create idea-to-launch framework

2) Issue green, red lights

3) Review all products

From good to great


3 Years Later: ASAE Focus Framework


Idea Generation

Idea Pipeline Group

Member input

Learntechnique

s


All products reviewed

Product Review

New product

s

Legacyproduct

s


Review Criteria


Online Proposal Review


Focus Team Scores Proposal


Two Options


Annual Review

Portfolio Analysis

We look for patterns


New Workbook About Our Process


Problem #1: How to Shrink Team?

How Can We Reduce the Size of This Group?

Collaboration


People #2: How to Manage Change?

1)“Departments are losing autonomy.”2)“Who gets to be on the NPD Team?”3)“What do NPD Team members know about our dept.?”4)“Will decisions be fair?”5)“Will decisions be transparent?”6)“What if our ideas get rejected?”7)“Will there be an appeals process?”8)“How long will this take?”9)“Hurry up – but everyone must be included & happy.”10)“We were already successful.”11)“Why so much focus on money?

Listening

Transparency

Collaboration


Our Listening Tour

Change Management

Listening

Collaboration

Transparency


Problem #3: Include Product Manager?

Flexibility

Collaboration

Transparency


Bonus: People Problem #4: Could it be you?


Strength Finders:

1) Strategic

2) Achiever

3) Maximizer

4) Ideation

5) Intellection


Andrew Bosworth, VP, Facebook

“I thought my job was to be right.

“I thought that was how I proved my worth to the company.

“But my job was to get things done, and doing anything meaningful past a certain point requires more than one person. If you are right but nobody wants to work with you, then how valuable are you really?”

He wasn’t being actively mean, but “callously indifferent,” which over time “is indistinguishable from being mean.”

Humility

Friendliness


"Being likeable is very important, and winning every argument is less important.“

- -Retired Congressman Barney Frank

Humility

Friendliness


"You’re going to need all the help you can get and people are not going to help you if they do not like you.“

- The Imitation Game


IN SUM

1) Transparency: How can you share info, plans?

2) Listening: How can you actively engage stakeholders?

3) Flexibility: Can you modify the process to suit people?

4) Collaboration: Who can share decision-making?

5) Humility: Might you be part of the problem?

6) Friendliness: Do colleagues/customers like you?

6 TOOLS I USE TO SOLVE PEOPLE PROBLEMS


Roundtables: Choose a People Problem, Then…

1) Transparency: How can you share info, plans?

2) Listening: How can you actively engage stakeholders?

3) Flexibility: Can you modify the process to suit people?

4) Collaboration: Who can share decision-making?

5) Humility: Might you be part of the problem?

6) Friendliness: Do colleagues/customers like you?

USE THESE TOOLS TO PLAN A NEW APPROACH


Feel free to stay in touch!

[email protected]: TallMariah

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Three People Problems and Three Solutions in New Product Development

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