Thought for the day:

     “Think ahead. Don't let day-to-day operations drive out planning.”

 Donald Rumsfeld (Former: American Secretary of Defense)

Operations

Influences on Operations Management

Get an A

Knowledge

Application & Analysis

Evaluation

A

Grade

Understand

Define, Clarify, describe, extract, identify, outline, recall, recount,

state summarie

Compare, Contrast, distinguish,, construct,

calculate, explain.

Apply, Examine, Analyse, Interpret, Formulate.

To what extent, Evaluate, discuss, justify, advise, recommend.Band 6

Band 5

Band 4

Band 2/3

Starter:

Brainstorm influences on business operations .

Influences

• globalisation,• technology, • quality expectations, • cost-based competition, • government policies,• legal regulation • and environmental sustainability 

Knowledge

Target • Learning Objective Who? Keywords

Understand the influences on Operations: globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation and environmental sustainability And define corporate social responsibility

ALLD/C

Band 3/4

Explain the the difference between legal compliance and ethical responsibility 

MOSTB/C

Band 5

SOMEA

Band 6

Influences Syllabus

– globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability

– corporate social responsibility – the difference between legal compliance and ethical responsibility

– environmental sustainability and social responsibility

• What is globalisation?

…………………Your thoughts?

• It is the increasing integration of the international economy• The Economist described it as the “The Death of Distance”• Deregulation of world product, capital and labour markets designed to increase financial and factor mobility and movement of goods and services

• Globalisation involves fundamental changes in economic geography – including the spatial division of different stages of production – The expansion of “global sourcing”

What is Globalisation?

• Increased specialisation in particular goods and services 

• Greater global economic interdependence

What is Globalisation?

Homework

• Pg 26

NAME ON IT!!!

Hand in Hard copy please

Question 1 - 5

Activity 

DefineExplain

• questions.• In pairs answer the questions

25 mins

A3 = Globalisation

Factors Behind The Rapid Expansion of Global Trade

Fall in Sea Transport

Costs

Declining Air Freight Costs

Fall in communicatio

ns costs

Decline in tariff and non-

tariff restrictions

Rising Real Living

Standards

Liberalisation of Domestic

Markets

A tariff is a tax on imports or exports (trade tariff) in and out of a country

Import• Bring in to the country

Export• Take out of the country

Exchange Rates

Australia dollar strong• AUSD$1 = SING$1.25• So if Australia wants to sell for AUD$20 will have to sell for…

• SING$25• If AUD keeps getting stronger ….the more expensive the selling price (to maintain profit margin)

Australian dollar weak• AUSD$2 = SING$1• So if Australia wants to sell for AUD$20 (will have to sell for…

• SING$10• If AUD keeps getting weaker.. Can be cheaper..

Activity 

DefineExplain

In groups of four.

Q 1 - 4

A3 Sheets = Currency (first half of sheet)

Country Gains from Trade

• Google ‘Gains from trade’.. Wiki.

• Note.

Country Gains from Trade

• specialisation and trade– decreasing costs

– differences in demand

– increased competition

– trade as an ‘engine of growth’

Arguments for Restricting TradeMethods of restricting trade

– tariffs

– quotas

– administrative barriers

Arguments for restricting trade

– infant industry argument

– to prevent dumping

– to prevent establishment of a foreign-based monopoly

– to spread risks

– pursuing national interests (but against world interests)

• exploiting monopoly power

• protecting declining industries

– non-economic arguments

• So far…• - Globalisation (import/export/exchange rates/ restricted trade)

Activity 

DefineExplain

In groups of four.

Q 5 – 8

A3 Sheets = second half of sheet (trade)

Complete questionsDiscuss answers

Technology

Aim: Understand the influences of technology on Operations.• a very important role in the application of the operations function of business.

•  Technology may be defined as the design, construction and/ or application of innovative devices, methods and machinery upon operations processes.

•  Think: Mobile phones, laptop computers, desktop computers, gaming consoles, security devices

Technology

Such technologies enable people to• communicate more easily • enable improved processes. 

Technology can be seen to be both • a range of devices • as well as a range of enabling processes.

Technology in operations

• Technologies can be applied to, and integrated with, the range of processes that characterise the operations function in business. 

• At an administrative level, technology assist with organisation, planning and decision making and are in control of operational processes. 

Technology in operations

At a processing level, technologies are used in:• manufacturing• logistics • distribution• quality management• all aspects of inventory management • supply chain management • sourcing.See Table 2.1

Technology in operations

Cambridge Text book

• Different cultures (pg 20)• Robotics (pg 21)• CAD (pg 22)• CAM (pg 24)

Your group will explain the concept to the class … you can use youtube etc to support explaination…

Homework

• Pg 27-28 case study

Hand in

Hard copy please

Question 1 - 6

Technology• Generally, technology is the application of science or knowledge that 

enables people to do new things or perform established tasks in new and better ways. 

• A pair of scissors, for example, is a piece of technology that allows for the more efficient cutting of materials. 

• More specifically, business technology involves the use of machinery and systems that enable businesses to undertake the transformation process more effectively and efficiently. Most technology impacts every aspect of 

business, assisting employees to work more productively.• Play (first minute)

• …Will be some more technology in Chapter 3 of in Action book.

Target • Learning Objective Who? Keywords

Understand the influences on Operations: quality expectations, cost-based competition, government policies, legal regulation and environmental sustainability and define corporate social responsibility

ALLD/C

Band 3/4

Activity 

DefineExplain

In Groups…

Pull out main points for your topic – how it influences operations.Write on the A3 Paper.

4 mins = 12mins

Swap tables… add to the paper

Half class…. 3 tables…(6 tables = 2 of each)

• Quality & Cost – Based competition

• Government Policies & Legal regulations

• Environmental & CSR

Activity 

DefineUnderstand

….. Now return to each table and note all the main points. Under each heading(cut paper to separate topics)

= 30mins (5 mins each)

• Quality

• Cost – Based competition

• Government Policies

• Legal regulations

• Environmental

• CSR

Homework

• Pg 31

Hand in

Hard copy please

Question 1 - 9

Homework

• (potential Exam question)

• ‘Business must act in a socially responsible and ethical manner

because current legislation is inadequate’… discuss

• HWK: Write 20 mark essay answer.

• APPLICATION expected! Hand in

Hard copy please

Target • Learning Objective Who? Keywords

Explain the the difference between legal compliance and ethical responsibility 

MOSTB/C

Band 5

Play

11mins

Activity 

Understand

Explain the the difference between legal compliance and ethical responsibility

Research… detail!

Take notes.

Will be handed in.

Pg 35 – 38

10mins

In Silence

Mini Debate

‘Business must act in a socially responsible and ethical manner

because current legislation is inadequate’

Homework

• (potential Exam question)

• ‘Business must act in a socially responsible and ethical manner

because current legislation is inadequate’… discuss

• HWK: Write 20 mark essay answer.

• APPLICATION expected! Hand in

Hard copy please