Thomas Brown (expanded employment history)

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Thomas Brown [email protected] Objectives My core employment objective is to be a valued part of an IT security team. As a part of that team I desire to provide leadership where applicable, to express opinions when qualified, foster an atmosphere of increased awareness and continuing improvement within the organization, and further my professional development. My core personal objective is to maintain a healthy work / life balance and to continue to be the husband my wife desires and the father my children deserve. Formal Education Kilgore College Associates of Science (EE) – 6/1992 US Army Signal Corp Distinguished Honor Graduate 31v10 Unit Level Communications Maintainer – 1988 Henderson High High School Diploma – 6/1986 IT Courses CCCure.training Holistic CCISP course covering all 10 domains (Completed 4/2015) Symantec SEPM 11 boot camp Symantec SEPM Administration (4/2008)

Transcript of Thomas Brown (expanded employment history)

Page 1: Thomas Brown (expanded employment history)

ObjectivesMy core employment objective is to be a valued part of an IT security team. As a part of that team I desire to provide leadership where applicable, to express opinions when qualified, foster an atmosphere of increased awareness and continuing improvement within the organization, and further my professional development. My core personal objective is to maintain a healthy work / life balance and to continue to be the husband my wife desires and the father my children deserve.

Formal EducationKilgore College

Associates of Science (EE) – 6/1992US Army Signal Corp

Distinguished Honor Graduate 31v10 Unit Level Communications Maintainer – 1988Henderson High

High School Diploma – 6/1986

IT CoursesCCCure.training

Holistic CCISP course covering all 10 domains (Completed 4/2015) Symantec SEPM 11 boot camp

Symantec SEPM Administration (4/2008)

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Certifications currently held

Industry-Specific Certifications

ISC2 CISSP®

June 2015CompTIA A+June 2001

Microsoft Certifications

Microsoft Certified IT ProfessionalJune 2007

Microsoft Certified Technology SpecialistJune 2007

Microsoft Certified Desktop Support TechnicianOctober 2006

Microsoft Certified ProfessionalMarch 2006

Software-Specific Certifications

Symantec Certified Specialist – SEP 11 AdministratorJuly, 2008

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Employment HistoryI have been working for Atos (previously Siemens Business Services, Siemens IT Services and Solutions and Entex) since August of 2000. For the first six months of this employment I was working as a sub-contractor through the Rightstaff Employment Agency. During my time at Atos I have held multiple positions and have been promoted numerous times. As a result of the length of time that I have been employed by Atos and the multiple positions that I have held, I have broken my employment at Atos into three distinct parts: Desktop Support Technician, Desktop Lead Technician and IT Security Administrator.

Atos – Desktop Support TechnicianEmployment Timeframe: August, 2000 – May, 2002Role: Desktop Support TechnicianCustomers Supported:

American Electric and Power (AEP) Verizon

Responsibilities: Support end-user hardware and software

o Supported Win 3.1, 9X, NT and 2Ko Supported Microsoft Office

Support client networking and network connectivityo Included Token ring, and 100baseTX networkso Included Novel and Windows NT Directory services

Special Projects: Created and deployed images using Symantec Ghost Created multi-adapter boot disk with network support

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Atos – Desktop Lead TechnicianEmployment Timeframe: June, 2002 – April, 2008 and November, 2008 – May, 2009Role: Lead TechnicianCustomers Supported:

Texas Instruments South Campus (approximately 4000 users) Experian

Responsibilities: Provide leadership for desktop support and IMAC Support end-user hardware and software Support client networking and network connectivity Develop and implement sound practices and processes Support all corporate policies regarding end-user computing and

securitySpecial projects:

Script and Program development (primarily using AutoIt)o Loaner laptop asset management applicationo Helpdesk screen display switchero Computer health check toolo Virus remediation tool (Sasser/Blaster)o Technician toolbar (used to support administrative logins for

technicians)o Developed and deployed custom Bart PE environment to

support hard drive encryption (Pointsec / Texas Instruments)o Developed and deployed custom Bart PE environment to

support hard drive encryption (Safeboot / Experian)o Developed tool to create specialized tags for use with the

ticketing system that was distributed to the entire desktop support organization (developed in AutoIt and ported to Visual Basic)

Hard drive encryption pre-deployment process

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Atos – IT Security AdministratorEmployment Timeframe: May, 2008 – October, 2008 and June, 2009 – CurrentRole: IT Security AdministratorResponsibilities:

May, 2008 – October, 2008 Administration of CyberArmor firewall and CyberGatekeeper (NAC)

products on end-user computers Administration of Symantec Antivirus (pre-SEP) Architect and deploy Symantec Endpoint Protection (contract with TI

was terminated by Atos before this was completed)June, 2009 – Current Support and manage antivirus solutions on workstations and servers

o Primarily McAfee VirusScan (also Trend and Symantec)o Provide policy review, recommendations, testing and

deploymento Develop and implement projects for

Software updates Software deployments

o Develop and provide regular reporting Support and manage client-side IPD/IDS and firewall solutions

o McAfee HIPSo Develop and implement policies and firewall ruleso Develop and implement deployment projecto Develop and provide regular reporting

Support and manage disk encryption solutionso Primarily McAfee Drive Encryption (Safeboot)o Developed and implemented deployment project, policies and

processeso Performed training sessions for help desk and desktop support

teamso Developed and deployed custom Windows PE environment to

support hard drive encryptiono Develop and provide regular reporting

Support and manage Qualys Vulnerability Managemento Developed and implemented deployment project, policies and

processeso Provide coordination and direction with multiple support teams

for remediationo Develop and provide regular reporting

Support and manage Web Gatewayo Primarily Cisco (also Symantec)o Acted as backup administratoro Configured and deployed AD connectivity appliances

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Atos – IT Security Administrator (continued)Customers Supported:

May, 2008 – October, 2008 Texas InstrumentsJune, 2009 – Current Nike – McAfee AV, HIPS and SiteAdvisor Administration New York Blood Center (NYBC) – McAfee AV, Site Advisor and Disk

Encryption as well as Qualys Vulnerability Management Evonik – McAfee AV Administration and Qualys Vulnerability

Management Lumbermens Mutual Casualty (LMC) – McAfee AV Administration and

Qualys Vulnerability Management Experian – Desktop Support Technician

Special projects: Intel Security Suite (McAfee) automation

o Created a framework service and scripting language that provides consistent access to the McAfee environment for both technician utilities and automated processes through the published McAfee API

o Tools that work with this framework include ISSRC tool (allows for feature-limited access to McAfee

process by various support groups) Ticketing automation (both compliance and virus

remediation) System administration automation

Ad script developer and maintainer for AD cleanup project (Siemens account)

Cryptolocker encrypted file detector Script maintainer for GAIN (Siemens) AD standardization project McAfee DE Tech customized WinPE environments for encrypted

endpoints

Awards and RecognitionIn the many years that I have worked for Atos, I received many awards and bonuses. Below are examples of the awards received.

Nike Star Award Run For The Sun Award for outstanding support of a security incident

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Concurrent EmploymentEmployment Timeframe: November 1999 – November 2014Role: Senior pastorFor 15 years, I served as the senior pastor for three churches in Texas with my last position lasting for about 12 years. I retired from the ministry in November of 2014 in good standing with my congregation. My time as pastor occurred concurrently with my IT positions with full disclosure to Atos during this time. In this position I held regular team meetings (with my congregation), developed and implemented dozens of projects and provided leadership for outreach, training, internal processes and construction. As a pastor, I was required to assume responsibilities that included financial oversight, negotiation of agreements and contracts with providers and vendors and physical security. Although I am still an active member of a church in my local area, I do not foresee my return to a full-time ministry position.