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"This Place is Awesome!": Service, Planning and Program at the Center for Science & Social Science...
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![Page 1: "This Place is Awesome!": Service, Planning and Program at the Center for Science & Social Science Information at Yale University](https://reader033.fdocuments.in/reader033/viewer/2022052909/5598b87e1a28abca3e8b45c2/html5/thumbnails/1.jpg)
The
Center for
Science and
Social Science
Information
(CSSSI)
at
Yale University
Kelly Barrick and Themba FlowersYale UniversityNERCOMP Annual Meeting 2013
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OUR VISION
• An intellectual and social hub for students and
the faculty
• Premier research, teaching, and learning
support
• For the sciences, social sciences and
interdisciplinary researchers
• Integrated support from Library and IT
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WHY?
• Program plan for combined operations
• Increased curricular emphasis on quantitative
methods and technologies
• New colleges will bring larger undergraduate
population to north side of campus
• Needed a technology-rich research and
learning environment
![Page 4: "This Place is Awesome!": Service, Planning and Program at the Center for Science & Social Science Information at Yale University](https://reader033.fdocuments.in/reader033/viewer/2022052909/5598b87e1a28abca3e8b45c2/html5/thumbnails/4.jpg)
HOW DID WE DESIGN THE
PROGRAM?
• Evaluation of current offerings
• Literature search
• Site visits
– Penn, Columbia, Emory, Georgia Tech,
Princeton, UMass, Oxford, MIT, Duke
• Input and assessment
– 2007 Social Science faculty interviews
– Fall 2010 faculty and student surveys
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SURVEY AND INTERVIEW RESULTS
• Help locating, accessing, and acquiring text or
data
• Tools and services services for digitizing text and
images
• Data rescue services for older digital materials,
such as data on obsolete media or from expired
versions of software
• Help managing digital collections of research
and teaching materials
• Assistance with geographic information systems
(GIS)
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TECHNOLOGY AND
LEARNING ENVIRONMENTS
• Computer workstations with a full suite of
discipline and productivity software.
• Reliable, ubiquitous wireless connectivity
• Immediate access to electrical outlets
• Dedicated laptop data jacks for large data
transfer
• Flexible furniture to accommodate a range of
uses
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DEMAND FOR RESEARCH SUPPORT
• Data support services for all sciences and social sciences
• In-depth consultations with domain expertise
• Visits upon request to faculty offices by librarians and consultants
• Training in use of information resources
• Librarian office hours in academic departments
• Building collections to support research
• Bibliographic citation management
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NEW SERVICES
• Open 24/7 in designated spaces
• Scan on demand
• Delivery of print materials to faculty offices
• Lending laptops, flash drives, clickers, GPS, audio-video recording, and other equipment used for learning and research
• Assistance with specialized media and technologies
• New book drops
• Data support for science faculty and students similar to that provided to social sciences
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THE HARD PART: STAFFING
• Positions designed
– Services
– Tasks
– Job descriptions
• Technology support
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PROCESS
• Partner with Union
• Communicate
• Fill positions
• Commit to training
– Provost, Library, IT, Staff
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SYLLABUS
• Designed to meet job responsibilities
• Emphasis on
hands-on
• Accommodate
various learning styles
• Encourage
individual self-reliance
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ASSESSMENT
• Past
• Present
• Managers and Supervisors
part of the process
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THE RESULT
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CONCOURSE LEVEL
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24 HOUR SPACE
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Media Wall/Digital Exhibit Space
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Group Study
Spaces
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INFORMATION DESK
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Study Room West
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STUDY ROOM EAST
• Librarians Offices
• StatLab Consultants
• Presentation Practice
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STATLAB CLASSROOM
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OUTREACH & COMMUNICATIONS
• Website integration
– Took content from three different sites and combine in a coherent and informative way
• Departmental outreach
– MCDB undergraduate poster session
– Media wall exhibit collaborations
• Fun
– Game nights for students with pizza and music
– Gesture-based computing presentation for staff with X-Box and Wii as demonstration devices
• Tours
– Staff from other Library and IT departments
– Faculty, Provost, Professional Schools, President
– Alumni; student groups
– Peer Institutions
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SOCIAL MEDIA
Updated Facebook
frequently during
and after construction
phase
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EVOLUTION
New data librarian with GIS expertise
Room scheduling
Still looking at media checkout
Considering 3d scanner
Need more research support for the sciences
Additional interactive media including touch screen, and large format printing
Improved support for Video conferencing and presentation practice
Strong cooperation with other libraries (Sterling, Medical, Law), and IT Partners (Library IT, eScience Institute, Collaborative Learning Center)
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QUESTIONS?
Thank you.
Photos courtesy of
Amanda Patrick, Michael Marsland, Kelly Barric and Themba Flowers