This is it

1. A Better Way To Buy Commercial Roofing

2. FCS has processes and systems that provide management tools for every aspect in a single system that promotes consistency and reduces cost through visibility by providing solid information that drives the decisions to keep the initiative on track.
FCS Systems support real-time processing. Everything that takes place within the system is recorded in
real time. There is never any double entry. Never any reason to go back and update or upload. The FCS Inspection App takes it a step further as photos and videos taken in the field by Certified Vendors instantly upload to the Database from their cell phone. These efficiencies save literally thousands of man-hours and in an 8600 building Initiative.
Security
2. Evaluate
1. Inspect
3. Specify
4. Obtain Pricing
6. Manage Projects
3. initiative
initiative/iniSH()tiv/Noun
1. A sustained action towards a defined purpose.
2. An action of purpose.
4. responsible and measurable reduction in Capital and Expense spend.
defined purpose.
5. "establishingpositive and proactive control of the portfoliothrough development of National Repair and Replacement Standards based upon sound business practices.
responsible reduction
6. 1000 Mail Trucks
/Last 10 Years
= 100 New Mail Trucks
Qty of Expendable Assets/Years Useful Life =Annual Replacement Cycle
CAPITAL COSTS
EXPENSE
control
7. 8600 Roofs/ 15 Year Useful Life = 573 Roof Replacements a year
8600 Roofs/ 20 Year Useful Life = 430 Roof Replacements a year
Quantity of Expendable Assets/Years Useful Life = Annual Replacement Cycle
8. Average Capital Spending for Past 5 Years$70,000,000
Actual
Average Price Per Sq/Ft $12.00
Estimated Sq/Ft Replaced5,833,333
Percentage Sq/Ft Replaced2.9%
9. Each box represents 1% or 86 of the 8,600 USPS Properties.
05
20
Roofs within useful life
Roofs requiring replacement
Roofs exceeding useful life
Roofs at great risk of failure
ANNUAL PORTFOLIO REPLACEMENT CYCLE
12 3 4567891011 1213 1415 1617 1819 20 2122 232425
YEARS (AGE OF ROOFS)
05
20
06
20
12 3 4567891011 1213 1415 1617 1819 20 2122 232425
06
20
07
20
12 3 4567891011 1213 1415 1617 1819 202122 232425
12. 2006
2005
2007
2008
Each box represents 1% or 86 of the 8,600 USPS Properties.
07
20
08
20
2009
12 3 4567891011 1213 1415 1617 1819 202122 232425
08
20
09
20
12 3 4567891011 1213 1415 1617 1819 202122 232425
14. 2006
2005
2007
2008
09
20
10
20
2009
12 3 4567891011 1213 1415 1617 1819 202122 232425
15. Roofs Exceeding Useful Life:
10%
860
20M sq/ft
$240M
10
20
11
20
12
20
13
20
14
20
15
20
12 345678910111213 1415 1617 18 19 20 21 22 23 24 25
10
20
15
20
10
20
11
20
12
20
13
20
14
20
15
20
12 3 45678910 11 12131415 1617 1819 20 21 222324 25
17. 2006
Roofs Exceeding Useful Life:
25%
2005
2,150
50M sq/ft
$600M
10
20
15
20
70%
30%
25%
20%
18. 19. $100M
0M
0M
0M
0M
0M
0M
0M
0M
0M
5
10
15
20
21
22
23
24
$
Targeted Savings Over 5 Years
20. Implementation
1. Inventory
a. Gain Visibility
b. Implement Facility Control System
c. Develop Action Plan
2. Manage
a. Software Training/Support
b. Assemble and Manage a certified Vendor Program
c. Warranty Enforcement Programs
d. Executive Asset Management
3. Service/Restore
a. Emergency Dispatch
b. Work Order Management
c. Remedial Repair Programs
1-855-NEED-FCS
4. Extend
a. Extend Useful Life of Portfolio.
5. Save
a. Project Design
b. Bundled Procurement
c. Construction Management
21. Initial Assessment
17 Inspections a day for 2 years.
Existing FCS Contractors.
The 259 existing contractors are positioned to
respond to the majority of USPS locations in a reasonable time frame.
Existing USPS Contractors
FCS welcomes GSA and existing USPS contractors committed to competing for work, complying with National Standards and being accountable to time
frame and performance criteria.
Existing USPS Employees.
FCS Technologies allow USPS Maintenance
workers to perform semi-annual maintenance
and leak investigation with the help of a FCS roof expert and upload the results to the system.
inventory
JOHN SMITH
USPS SERVICE DISPATCH
1-855-NEED-FCS
www.fcscontrol.com
FCS Certified Resource Program
FCS certified Resources are trained in online and onsite classes and must pass exams on USPS National Standards, Repair Standards
Customer Service Response Times, Use of the FCS Auditing Technologies.
FCS Certified Resources are continuously rated on safety, performance,customer service and response times. Contractors who do not
meet USPS standards are replaced .
consistency
23. Auditing for Consistency
2. Section
1. Dispatch
Audit
consistency
Component 1>Part I>General Information:Tab 1 Page 2
23
C2-T12-Management Approach-Consistency
15. Email Report10. Auditing 14. Preview13. Corrections
JOHN SMITH
:
1-855-NEED-FCS
www.fcscontrol.com
auditing
25. Inspection Schedule
Select project from schedule below.
If it does not appear, please contact your dispatcher to add them to your project schedule.
26. Sectioning
Utilizing your phone, mark the corners
with your finger for the first section.
Indicate your points in a clockwise fashion. (as shown below)
Press Help for questions about outlining or unusual configurations.
27. Sectioning
Set
28. Sectioning
29. Sectioning
Name the first roof section:
:
30. Sectioning
Name the first roof section:
Zoom in to capture an image focusing
specifically on the section by pressing next.
Office Area
:
:
31. Sectioning
:
Office
Area
Office Area
32. Observations
Observations: During this step you will take photos and videos of general observations of the roof.
Tips: Camera should be held sideways with the photo button on your left.
Photos should be taken in multiples of four for best report layout.
Video should be limited to 30 seconds.
Press Photo or Video to add observations
:
33. Observations
:
Name:
Comments:
34. Observations
:
Name:
Comments:
Wall flashing
General observation of curb
wall flashing
35. Composition
Composition
:
Name test cut:
Composition:
Deck:
Layer 1:
+ Add Layer
Test cut 1
Metal
2 fiber glass
36. Deficiency
:
Type:
EmergencyRemedial
Quantity:
Description:
Corrective Action:
Repair Cost:
Curb flashing failure
50 LF
The repairs made to the curb
flashing are starting to fail.
Strip the curb flashing down to
a workable substrate and
$950.00
37. Condition
Roofs are graded based upon estimated remaining service life.
A = 10 years or more of service life remaining
B = 8 - 10 years of service life remaining
C= 5 - 7 years of service life remaining
D= 2 - 4 years of service life remaining
F = Less than one year of service life remaining
Membrane
Flashing
Sheet Metal
Overall
Projected roof replacement date:
Cost sq./ft. (optional)
:
:
D
D
C
D
March 1, 2015
$6.00
38. Recommendations
Emergency Repairs
Remedial Repairs
Roof Replacement
Comments:
:
:
Remedial Repairs and MonitoringMake the necessary remedial repairs
to the section to keep the roof system
from degrading further until a budget
is approved for replacement.
39. Complete
You have completed
this section.
:
:
40. Complete
:
:
A notification has been
sent to the FCS dispatcher.
.......
Please stand by
Dispatch code:
2GXLW5
41. Complete
Corrections Required
Auditor: James Klein
Section 1: Grade is not consistent with deficiencies. Reevaluate.
Need to enter LF of damaged cf.
Provide more realistic pricing for replacing drain baskets.
Correct and Resubmit.
:
:
42. Complete
The dispatcher has been
notified and your report is
pending approval.
Approval Code:
:
:
YOU CAN NOT EMAIL
REPORT UNTIL APPROVED
BY FCS DISPATCHER.
2256GX536B
Email
43. Complete
Now you have the option to
email this report.
Email report to:
Comments:
:
:
[email protected]
Attached is the complete
report for your review.
44. Complete
Now you have the option to
email this report.
Email report to:
Comments:
:
:
[email protected]
Attached is the complete
report for your review.
inventory
54. A = 10 years or more of service life remaining
C = 5 - 7 years of service life remaining
D = 2 - 4 years of service life remaining
JOHN SMITH
Training
Movement
1-855-NEED-FCS
www.fcscontrol.com
Communication
Technology
Real Time Monitoring
58. Yearly Administration
Implementation
Software Licensing
Training
Support
3rd Party Data Capture
Other reports:
Expense Repair Budget
GO
ResourceManagement
Administrative Management
24/7 Phone Support
855-NEED-FCS
1.2%
$6.79
$1,679,853
Replacement Ratio Replacement/sq/ftCost Reduction to Date
(Goal 5%)(Goal Service Dispatch Mark Unread
Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN
Section:
Customer waiting areaCorporate Contact:James [email protected] Contact:John [email protected]
Distributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PM
:
:
consistency
Component 1>Part I>General Information:Tab 1 Page 2
64
C2-T12-Management Approach-Consistency
15. Email Report10. Auditing 14. Preview13. Corrections
65. Service Dispatch
A Service Dispatch notification has been submitted for the
following building: Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaCorporate Contact:James [email protected] Contact:John [email protected] By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PMPriority: Emergency
Notes: We have a major leak in the NW corner of the waiting room.
Home > Service Dispatch Mark Unread
Section:
Customer waiting areaCorporate Contact:James [email protected] Contact:John [email protected]
Distributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PM
:
:
66. DEC
Service Dispatch
Service Dispatch
Home > Service Dispatch
Section: Customer waiting areaCorporate Contact:James [email protected]
Site Contact:John [email protected]
Invoice Type:
Punch In
Time Dispatched: 02/08/201104:36:49 PM
Billable Time
FEB
08
2011
04 :
56
PM
Punch In
Project Complete
Dispatch
Section:
Customer waiting areaSite Contact:John [email protected]
Add Problem
Add Photo/Video
68. Correction
Correction: The wall flashing around the penthouse was cleaned of all dirt
and debris. NP1 caulking was used to fill in spaces of the wood siding
where needed, then an elastomeric coating was applied to reseal the
wall flashing to bring back the proper waterproofing.
Problem Description: The wall flashing around the penthouse was failing due to the
UV damage of the foam which provided the waterproofing. Due to the damage leaking
has occurred around this area.
Correction: The wall flashing around the penthouse was cleaned of all dirt and debris.
NP1 caulking was used to fill in spaces of the wood siding where needed, then an
elastomeric coating was applied to reseal the wall flashing to bring back the proper
waterproofing.
69. Using your finger indicate the areas you performed service.
70. 71. Service Dispatch
Corporate World Headquarters Service Dispatch ID #1107 02-08-2011
Dispatched by: James White 819-965-3211
Punch out:
Materials:
Qty:Units:Description:
Cost $:
+ Materials
FEB
08
2011
04
45
PM
2
EA
tube NP1 caulk
16.00
Punch out:
Materials:
Qty:Units:Description:
Cost $:
+ Materials
FEB
08
2011
04
45
PM
2
EA
tube NP1 caulk
Problem Description: The wall flashing around the penthouse was failing due to the
UV damage of the foam which provided the waterproofing. Due to the damage leaking
has occurred around this area.
Correction: The wall flashing around the penthouse was cleaned of all dirt and debris.
NP1 caulking was used to fill in spaces of the wood siding where needed, then an
elastomeric coating was applied to reseal the wall flashing to bring back the proper
waterproofing.
16.00
73. Your service ticket has been
loaded. View PDF draft of
the completed ticket by clicking
the Next button.If the ticket
is approvedby the dispatcher
a approval code will be issued
that will allow you to email
the ticket.
Your service ticket has been
uploaded to the FCS server.
.......
Please stand by
Enter release code:
DO NOT LEAVE THE PROPERTY
until released by the dispatcher.
GX6Y2
74. Your service ticket has been
loaded. View PDF draft of
the completed ticket by clicking
the Next button. If the ticket
is approvedby the dispatcher
a approval code will be issued
that will allow you to email
the ticket.
Your service ticket has been
uploaded to the FCS server.
.......
Please stand by
Enter release code:
DO NOT LEAVE THE PROPERTY
until released by the dispatcher.
75. Confirmation
Mobile Dispatch Confirmation
76. Confirmation
Problems encountered:
Wall flashing failure.
77. Confirmation
Corrective action:
The wall flashing around the penthouse was
78. Confirmation
Additional problems encountered:
1. Curb flashing failure.
79. Confirmation
I acknowledge service was performed onsite
And reviewed repairs performed.
I authorize the following additional work:
Tap on photo to enlarge.
Repair curb flashing.$950.00
Tap here to sign
80. Confirmation
I acknowledge service was performed onsite
And reviewed repairs performed.
I authorize the following additional work:
Tap on photo to enlarge.
Repair curb flashing.$950.00
James White
81. [email protected]
Attached is your completed service dispatch ticket with the additional repair proposal.
James White2/8/11
85. Third Party Work Order Management
1-855-NEED-FCS
Initiative
Administrator
WARRANTY AUDIT
NO
YES
MANUFACTURER
or CONTRACTOR
Local USPS
Facility
Service
Dispatch
Service
Dispatcher
Certified
Vendor
RESOLUTION AUDIT AND PRELIMINARY ROOF GRADING
Roofs that have not been inspected receive a brief inspection and preliminary grade.
Roof Expert
Roof Expert
Roof Expert
C
F
A
B
D
Dispatch
Manager
Regional
Expert
RESOLVED TICKET
SCOPE
OF WORK
DATA UPLOAD
Roofing
Procurement
86. Third Party Work Order Management
1-855-NEED-FCS
Operations
Manager
WARRANTY AUDIT
NO
YES
MANUFACTURER
or CONTRACTOR
Local USPS
Facility
Service
Dispatch
Service
Dispatcher
Certified
Vendor
RESOLUTION AUDIT AND PRELIMINARY ROOF GRADING
Roofs that have not been inspected receive a brief inspection and preliminary grade.
Roof Expert
Roof Expert
Roof Expert
C
F
A
B
D
RESOLVED TICKET
Dispatch
Manager
Regional
Expert
SCOPE
OF WORK
DATA UPLOAD
Roofing
Procurement
87. Semi-Annual Maintenance
Comply with Warranty Requirements
Interact with Local USPS Entity
Facilitate Seasonal inspections
Preserve Economical Alternatives
Prevent or Service Roof Leaks
Keeps Information System Current
Extend Useful Life of Roofs
One year of additional Useful Life reduces our Capital Spend $5.7M
extend
88. Support
Click
Support
Live Chat
Click to chat
with live support now
Support: Hi, my name is Joe. How can I help you today?
Me: I need help with the inspection app.
Support: Hi, my name is Joe. How can I help you today?
I need help with the inspection app.
24/7 Phone Support
855-2-ENCITE
Training
Video Series
Video training is available for users and contractors
as is accessible on their schedules.
Webinars
Weekly webinar training will be
available to users and contractors.
OnSite Training
Semi annual OnSite training will be provided to system users in Washington DC and at USPS FSOs.
Seminars
FCS Audit App training seminars with be available to USPS Contractors and USPS maintenance employees twice a month in major metropolitan markets across the US.
89. Conceptual Design Services
Comply with Warranty Requirements
Preserve Economical Alternatives
Interact with Local USPS Entity
Facilitate Seasonal inspections
Prevent or Service Roof Leaks
Keeps Information System Current
Extend Useful Life of Roofs
One year of additional Useful Life reduces our Capital Spend $5.7M
save
90. Bid Procurement
Initial Assessment
91. Bid Procurement
Initial Assessment
Initial Assessment
92. Bid Procurement
Initial Assessment
Initial Assessment
93. Bid Procurement
Initial Assessment
Initial Assessment
94. Speed-Bid
Initial Assessment
Initial Assessment
95. Speed-Bid
Initial Assessment
Initial Assessment
975,465.00
96. Online Project Management
Initial Assessment
Initial Assessment
97. Online Project Management
Initial Assessment
Initial Assessment
98. Capital Procurement Performance
$4.06 sq./ft.
2010 Avg. Roof Price
Projects:
Sq/Ft:
Total $:
Price Sq/ft:
Estimated USPS Buy Rate:
56
2,678,946
$10,881,470
$4.06 sq/ft*
$12.00 sq/ft
Example:
A representative testament of the roof owner purchasing power realized through the FCS technologies system was one of our most recent initiatives on behalf of USPS:
Security
In June of 2010 we were asked to get involved with replacement of a defective roof at the P & DC Los Angeles.
The 20 acre roof was budgeted to be replaced in 2011-2012 for roughly $10M. This number was arrived at by historicalsof replacing an identical roof that was on the same site which was performed in 2009 for roughly $12.00 per sq/ft.
RoofOptions bundled the project in a SpeedBid Environment and was able complete the project for a total of $5.6M or $6.43 sq/ft saving USPS $4.4M on the project.
While it would not be unusual to plan on a 9-12 month duration to complete a 20 acre roof,Mr. Lynn and RoofOptions put the resources in place to produce the roofing portion of the project in 5 month utilizing over 65 subcontractor workers, working in two shifts with 6 onsite RoofOptions Project Managers who averaged 15,000 sq/ft per production day.

*While Projects bid on the SpeedBid platform are typically not subject to prevailing wages or bonding. A fair comparison can be drawn by USPS PD & C in which the Roof Replacement Portion of the contract was bought at $4.76 sq/ft.
(Does not include FCS construction management costs.)
98
C1-T8-Other Services & Cost Reduction Examples-Capital Procurement Performance
99. Organizational Chart
Initiative Assignments
Available Employees
Available Full-time Contractors
Open Positions
*
*
Total Assignments: 44
Available Employees: 31
Available Full-time Contractors: 10
Openings to Fill: 3
(
Initial Assessment
Mobilization
Mobilization Conference
Establishing National Standards for the Initiative in conjunction with the Contracting
Officer and/or other parties assigned.
Reviewing specific USPS requirements of the FCS Database System and integration
with existing USPS information Systems in conjunction withContracting Officer and/or
other parties assigned.
EstablishingInitiativebaselines by researching historical capital and expense spend
data.
Quantifyingknown roofs considered to be failed and establishment of immediate
action plans to keep those facilities productive withContracting Officer and/or other
parties assigned.
The goal of the mobilization conference is for all parties to come to an understanding of the goals of theinitiative and establish a short term action plan for immediate needs.
Initial Assessment
Mobilization
Mobilization Conference
Following the conference would be an ongoing weekly online conference in which Mr. Riley will report on overall progress of technologies and initiative processing systems and Mr. Lynn will report on actual operational execution of the plan.
Werecommend monthly meetings toreviewoverall performance to take place in Washington DC and/or Regional FSO's.
During and after the mobilization Mr. Riley will continue to serve as the point of contact for the overallperformanceof the objective meeting it's goals of reduction of cost and the technologies that serve and track the progress of the initiative.
Mr. Lynn will serve and as the point of contact for all of the components that make up day to day operation of theinitiative including, dispatch, inspection, semi annualmaintenance, onsite project specifications, bidprocurementand project management.
102. responsible and measurable reduction in Capital and Expense spend.
Its about control
get it.

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