thinkASG Corp Brochure 2014

MSP msp managedservicespartner

We deliver business transformation solutions for world class brands. We help companies evaluate, design, build and maintain highly reliable and scalable enterprise IT platforms to meet business requirements and to foster agility and innovation.

DRIVING INNOVATION THROUGH TECHNOLOGY


WHO WE ARE

CAPABILITIES

DATACENTER OPTIMIZATION

CLOUD

NETWORKING

BUSINESS CONTINUITY

COLLABORATION

ASSET/CONTRACT MGMT

MANAGED SUPPORT

456789

101112


YOUR IT OPERATIONS PARTNER, DRIVINGINNOVATION THROUGH TECHNOLOGY

WE PARTNER WITH YOU TO TRANSFORMIT INTO A SCALABLE SUSTAINABLE SERVICE

Founded in 1994, thinkASG is an enterprise IT operations partner delivering business transformation solutions for world class brands. We help companies evaluate, design, build and maintain highly reliable and scalable enterprise IT platforms to meet business requirements and to foster agility and innovation.

thinkASG has strategic partnerships with major technology brands including IBM, Cisco, Amazon Web Services, Microsoft, NetApp, VMware, and other key partners to deliver scalable business transformation solutions for our clients.

thinkASG is a privately owned company with headquarters in Irvine, CA. We partner with several hundred companies across multiple industries. Through the delivering of targeted solutions, we help companies meet business growth, sustain continuous operations and help transform the IT organization into a scalable sustainable service contributing to company growth.

WHO WE ARE

Our expertise in Enterprise IT operations is our ability to provide the knowledge, experience and agility required to architect, deploy and manage business critical solutions. Our successful deployments and high customer satisfaction ratings hinge on our people, methodologies and tools, including:

• Detailed project run-books• Web Based asset and project tracking tools• Strict deployment methodology standards• Dedicated project management and technical

resources

We become a strategic partner of your company, a trusted extension of your IT team, through our dedicated and dependable expert teams. We are your IT and business partner for growth and transformation.

We help some of the biggest brands think holisti-cally about their business critical IT operations by evaluating the economics of leveraging the cloud and focusing on business results first.

We are hyper-focused on sustaining long-standing relationships with our clients, which starts with providing the best customer experience possible.

ABOUT thinkASG

WHY US?

4

THINKASG CAPABILITIES

INTRODUCTION

5

Our expertise in Enterprise IT operations is our ability to provide the knowledge, experience and agility required to architect, deploy and manage scalable business critical solutions.

Enterprise architecture is the lifeblood of thinkASG and has been since the day we opened our doors in 1994. What makes thinkASG unique is that we are not just another technology centric company enamored by the latest products and trends. We are hyper focused on the business goals and requirements of the enterprises we work with and look for ways using technology and services to help enterprises execute their strategies for growth.

Our team of seasoned veterans apply time-tested processes and principles to consult and guide enterprises through the technology changes nec-essary to achieve their business goals. Our holistic approach enables us to leverage advancements like cloud computing and virtualization to further align IT and business goals.

ENTERPRISE ARCHITECTURE FOCUS

The thinkASG dedicated and experienced teams have a unique ability to deliver optimal solutions focused on business transformation and IT operations. Our 20 years of documented best practices and industry experience unify our people, our processes, our principles and technology solutions. Our teams consist of business practice specialists across multiple technology disciplines.

Clients experience a tightly integrated and intimately knowledgeable extension to their IT teams upon engagement with thinkASG.

The thinkASG project delivery methodology:Diagnose, Develop, Deploy, Document, Manage

thinkASG primary business practices: • Datacenter Optimization• Cloud• Business Continuity • Networking• Collaboration• Contract and Asset Management• Managed Support

ENTERPRISE ARCHITECTURE AT THE COREBUSINESS TRANSFORMATION AS THE RESULT


GET THE MOST BENEFIT FROM YOUR EXISTING TECHNOLOGY INVESTMENTEnterprises have made a significant investment into their datacenter operations to meet their business objectives. For the past two decades, thinkASG has helped these companies get the most benefit from their existing investment by optimizing their current IT environment and lever-aging the cloud and virtualization for continued growth, agility and efficiency.

We are experts at consulting enterprises who have inherited new datacenters, cloud work-load and IT operations as a result of a merger or acquisition. These enterprises are growing and innovating at an outstanding pace and the IT resources available to support and integrate the additional technology is often not inline with the overall growth.

thinkASG partners with the enterprise IT special-ists to provide datacenter integration consulting and strategies. We are here to help shoulder the additional burden placed on IT as a result of the ever changing business landscape.

Our Datacenter Optimization solution includes: • Consolidation• Virtualization• Hybrid Cloud• Storage Tiering• Acceleration• Network

DATACENTER OPTIMIZATION

6

Cloud

PerformanceMonitoring

Managed Backup

Servers + Storage

Network

purposes


LEVERAGE THE CLOUD FOR BUSINESS AGILITY AND COMPETITIVE ADVANTAGEthinkASG helps some of the biggest brands think holistically about their business critical IT opera-tions by evaluating the economics of leveraging the cloud and focusing on business results over technical solutions. We help companies focus on projects and applications that help differenti-ate their business and not the underlying infra-structure. Although IT infrastructure is critically important, it rarely differentiates a company from their competitors. We view cloud computing as a method to help shift resources away from future on-premise investments and operations and move those resources to innovative new projects.

From an Infrastructure as a Service (IaaS) per-spective, we look at ways enterprises can take full advantage of their existing, mature on-premise investment and leverage the cloud to create a secure, hybrid solution for sustained growth and innovation.

Security in the cloud is a critically important factor that our experienced team at thinkASG ensures is paramount with all solutions architected and deployed. Security is much more than intrusion detection and ensuring proper firewalls are in place. Identity Management is a key focal point managing who has access to what systems and applications and at what level.

The cloud is so much more than just infrastruc-ture. It’s a platform which enables businesses to be creative, innovative and agile. The team at thinkASG works with companies to help them see the potential and evaluate the cloud from an infrastructure, platform, application and service standpoint.

Key benefits of cloud adoption: • Extend On-Premise environment for

scalability• Quick rollout of Dev/Test environments• Backup and Disaster Recovery• Enable staff to focus more on business

projects and less on traditional IT• Provide secure access to company data

anytime, anywhere and from any device• Reduce capital expenditure on infrastructure

and licensing• Smoother mergers and acquisitions

CLOUD

7

purposes purposes

BACKUP & RESTORE

DISASTER RECOVERY

HIGH AVAILABILITY

COLLABORATION

SCALE ON-DEMAND

APPS NOT OPSRESOURCE SHIFT

CLOUD


DELIVERING SIMPLICITY TO THE ENTERPRISE NETWORKThe “Internet of Connected Things” and the al-ways connected consumer are creating demands on Enterprise IT to provide anytime, anywhere, on any device access that is also secure and fast. The continual growth of enterprise applications creates a need for a more scalable, agile network delivery infrastructure.

The team at thinkASG partners with enterprises to evaluate their network infrastructure and architect a solution that helps them reach their business goals. The solutions may include an increase in connectivity from 10Gbps to 40Gbps in the datacenter for layer 2 and layer 3 infrastructure re-quirements or it could include leveraging the latest developments in Cloud Networking to create an infrastructure that can be extended when needed.

Networking isn’t just about the infrastructure, it also requires consideration around security and compliance, application networking now through layer 7, cloud managed networking and monitor-ing and support.

Key benefits: • Provide anytime access for any device from

any location• Support BYOD initiatives • Expand footprint without expanding staff• Centralize global network management• Improve performance for wireless users

NETWORKING

8

Modern cloud managed network


A FAILURE SHOULDN’T PREVENT YOUR BUSINESS FROM GETTING BACK TO BUSINESS

What is the cost to the enterprise for downtime or loss of data? Are there SLAs in place that require high nines of availability? In many cases, an enterprise will have an application that not only is business critical to them but may also be mission critical to one or more of their customers. It may sound a bit like a cliché but being prepared should be the new normal.

Our Enterprise Architecture view enables the team at thinkASG to consider the business require-ments and work closely with both IT and business groups to build, execute and maintain a tailored Disaster Recovery plan. We specialize in Back-up and Recovery, Data Lifecycle Management and High Availability solutions to meet enterprise requirements.

Our Business Continuity solution includes: • Backup and Restore• Disaster Recovery• High Availability• Data Lifecycle Management• Archiving• eDiscovery

BUSINESS CONTINUITY

9

BUSINESS CONTINUITY

BACKUP & RESTORE

DISASTER RECOVERY

HIGH AVAILABILITY

purposesDATA LIFECYCLE

MANAGEMENT

ARCHIVING

COMPLIANCE

purposes


CONNECT PEOPLE AND DATA ANYTIME,ANYWHERE FROM ANY DEVICECollaboration is all about people and connecting them with their business data. In today’s business environment this often means providing secure access to important data anytime, anywhere and from any device. Employees are used to their personal mobile devices and the on-demand de-livery of content and services. As a result, they are expecting the same from their companies which puts a burden on IT to rapidly deliver services which help connect users and data together in real-time.

The thinkASG Collaboration solution enables companies to spend less time managing their IT infrastructure to support business critical services such as email, calendaring, shared documents and voice services. We have strategic partner-ships in place which allow us to offer the best collaboration and data sharing solutions to enable companies to bridge the gap between their em-ployees and secure access to business data. By implementing new processes and modern tools, we foster business transformation by creating an environment of agility and increased productivity ultimately driving business growth.

Key benefits of a modern collaboration solution: • Anytime, anywhere, from any device access• Increase workflow effeciency, not complexity• Quickly expand global reach without new

infrastructure investments• Securely connect people with their business

data• Bring your customers into the conversation

earlier and more often• Shift IT resources to innovative projects

driving business competitiveness• Ensure data integrity for compliance

requirements

COLLABORATION

10

Consumerization of IT in the Workplace

38% of companies expect to stop providing devices to theirworkforce by 2016 Customers are

using personal devices for business

purposes


KNOW WHAT ASSETS YOU HAVE, WHERETHEY ARE AND HOW THEY ARE USEDEnterprises should understand where their assets are located, how they are used, what they cost and how they are maintained. thinkASG has developed a system which tracks the financial, contractual and configuration details of hardware, software, service subscriptions and virtual and cloud infrastructure through their entire lifecycle.

Our cloud based portal enables enterprises to fully manage all of their assets in their datacenter and other locations including servers, storage devices, network, virtualized and cloud instances, soft-ware, warranty and subscription details. Through the streamlined asset management system, alerts are sent notifying IT of expiring warranty or software and service subscriptions providing an opportunity to make better informed decisions.

thinkASG’s dedicated asset and contract man-agement team streamlines the contract renewal process and relieves clients of the burden of managing this labor-intensive task. Through our detailed analysis and forward budgeting, clients experience better visibility into contractual obliga-tions and cost saving recommendations around bundling and multi-year contract options.

Through strategic alliances with software sub-scription affiliates and cloud service providers, thinkASG’s breadth for IT asset and contract man-agement extends far beyond our primary solution offerings, providing our clients a single stop for managing most IT software, cloud consumption and hardware service requirements.

Key benefits: • Track all hardware, software, licenses,

warranties and subscriptions in a single location

• Receive notifications for renewal and expirations dates

• Enhance governance and visibility of usage• Reduce costs through asset analytics• Consolidate vendors• Mitigate risks by tracking software license

compliance and usage

CONTRACT & ASSET MANAGEMENT

11


GROW YOUR IT STAFF, SKILLSET AND REACH WITHOUT GROWING YOUR IT STAFFAs the demand on Enterprise IT continues to grow at a rapid pace, companies are looking for a way to augment their current staff, increase their skillset and meet the business requirements of the company. thinkASG Managed Support exists as a method to partner with enterprise IT and become their extra set of eyes and hands.

For Cloud services and infrastructure, we have multiple offerings to best meet the needs of the enterprise and their current IT resources. Just by using cloud technologies doesn’t suggest IT is now going to be “outsourced”. We can be used as a partner to fully manage the entire enterprise cloud IT environment or we can partner with exist-ing IT to help train them on the cloud services for their enterprise and turn over the keys to them to fully manage.

thinkASG Managed Services helps companies better manage their IT operations to meet busi-ness requirements. Our solution is specifically tailored to help companies manage backup and recovery, disaster recovery, performance mon-itoring, tuning and upgrades of mission critical systems and cloud environments.

Key benefits: • Extend your IT operations immediately• Receive training on the latest technologies• Focus on tasks which provide more value to

your business

MANAGED SUPPORT

12

Cloud

PerformanceMonitoring

Managed Backup

Servers + Storage

Network

purposes


Founded in 1994, thinkASG is an enterprise IT operations partner delivering business transformation solutions for world class brands. We help companies evaluate, design, build and maintain highly reliable and scalable enterprise IT platforms to meet business requirements and to foster agility and innovation.

THINKASG.COM15265 ALTON PARKWAY, STE 300IRVINE, CALIFORNIA 92618949.777.0400

thinkASG Corp Brochure 2014

Documents

Transcript of thinkASG Corp Brochure 2014