Things to Note for an Effective and ReliableBusiness Phone Office System

By Telzio

Let’s examine the different features of a business phone system. The article discussesdifferent elements to check while installing a business phone office system.

An efficient phone system is the key element for many organizations since most tasks areeased out by this technology. In olden days, a telephone was only used to dial a number andreceive a call but these days many technologically advanced features are added to provideadditional services. Such phone systems have now become one of the key elements that addvalue to the business and connect it with people across the world.

Some of the most important elements to check before installing a phone system for businessare as follows:

• Call Forwarding: In a business phone system, call management feature plays a veryimportant role. Generally, it is applied when the person is busy and so all calls areforwarded to another number. The chances of missing an important call minimise even ifone is unavailable at that particular time. This is especially beneficial during uncalledsituations like phone battery not recharged, emergency situations including urgent teammeetings. All the important calls can still be answered without missing them.

• Conference Calls: This is another key element which enables two or more extensionsto connect together for sharing a conversation. The usage of business phone officesystem is effective especially during team meetings as they can be attended fromanywhere and one need not be physically present for them. During large conferencecalls the key speaker can put others in listening mode and can unmute them, whenevernecessary.

• VoIP Support: Voice over IP is an essential feature for offices nowadays. This systemprovides integration of data and voice networks which facilitates the networkmanagement team. VoIP helps users to connect to an IP phone or a software basedphone which enables them to make calls anywhere in the world. Since the IP network isused, the call charges are very less compared to regular phone calls. One canpurchase toll free numbers from the service providers.

• Music on Hold: This feature adds value to the call as it provides a soothing music tolisten while the caller is on hold. An advantage of this element is that it can becustomised as per one’s choice. Sometimes to advertise the products of the company orcurrent offers, a pre-recorded message can be played on phone and other times.Another option is that the hold option can be tied up with any FM radio channel which

automatically plays the song. People can buy toll free numbers along with this featureat very exciting prices from different service providers.

Therefore, a business phone office system must provide different characteristics for a business phone system to run effectively.

Article Source: http://telziosystem.wordpress.com/2014/01/08/things-to-note-before-installing-for-an-effective-and-reliable-business-phone-office-system/