Therapedic Warranty Card 07-09 - Sleepworthy Bedding · Due to its manufacturing process, this...

2
Therapedic Mid-Atlantic PO Box 108 2904 Hwy 43 North Pinetops, North Carolina 27864 Place Stamp Here MATTRESS CARE IMPORTANT - BODY IMPRESSIONS VS. SAGGING...THERES A BIG DIFFERENCE Many of today’s top-quality mattresses use extra-plush foams and fibers to create comfort layers designed to cradle your body and relieve pressure. In the first few weeks you sleep on a new mattress with extra comfort support layers, you will likely notice some body impressions on the surface. These impressions are normal. They indicate that the comfort layers are conforming to your body, as they are supposed to do, and should not be considered a sign that something is wrong with your mattress. SETTLING ON EITHER SIDE OF A KING-SIZE MATTRESS IS NORMAL. King box springs and foundations are 2-piece units with supportive rods under the mattress center. It is normal for all king mattresses to experience some settling on either side of these rods - this is not a manufacturing defect. USE, CARE & WHAT YOU MIGHT EXPECT FROM A FOAM MATTRESS 1. This warranty does not include a normal increase in softness of the visco material or a decrease in the slow recovery feature. These aspects do not affect the pressure-relieving qualities of the foam. 2. Your foam mattress is sensitive to temperature and humidity. In rooms of 65 o F or less, or low humidity, the mattress will become somewhat firmer. However, it will readily warm and respond to your body temperature when you lie on it. Due to the temperature-sensitivity of the material, we do not recommend using an electric blanket or heating pad with the mattress. If your mattress has been subjected to temperature lower than 40 o F, it is important that you let the mattress naturally conform to its new environment. 3. As with any new mattress, it may take time to become accustomed to your new foam mattress. Most people are very comfortable using their new mattress on the first night. Others, however, may need several days to adjust to the unique feeling. 4. Sleep on the quilted side only - this is a no-flip mattress. 5. Due to its manufacturing process, this mattress may retain a slight odor. All foam materials have this characteristic; think of the way a new car smells. Due to the extremely high density of the foam, it may carry the factory odor for up to 3 weeks. This is normal and harmless. 1. Never bend an innerspring mattress 2. Never bend a foam mattress more than 30 o 3. Do not get your mattress wet 4. Use a quality bed frame. To avoid structural damage and voiding of your warranty, queen and king sets must be used with a rigid center support with a leg or bed slats. 5. If you purchased a mattress only, it must be supported by a quality com- parable box spring or foundation. 6. Do not use an iron or apply excessive heat to your mattress. 7. We suggest that you use a mattress cover or pad to protect your mattress; a soiled mattress voids the manufac- turer’s warranty IMPORTANT INFORMATION ABOUT YOUR MATTRESS WARRANTY INFORMATION www.therapedic.com

Transcript of Therapedic Warranty Card 07-09 - Sleepworthy Bedding · Due to its manufacturing process, this...

Page 1: Therapedic Warranty Card 07-09 - Sleepworthy Bedding · Due to its manufacturing process, this mattress may retain a slight odor. All foam materials have this characteristic; think

Therapedic M

id-Atlantic

PO

Box 108

2904 Hw

y 43 North

Pinetops, N

orth Carolina 27864

Place Stam

p H

ere

MA

TT

RE

SS CA

RE

IMPO

RT

AN

T - BO

DY IM

PRE

SSION

S VS. S

AG

GIN

G...TH

ER

E’S A BIG

DIFFE

RE

NC

E M

any of today’s top-quality mattresses use extra-plush foam

s and fibers to create com

fort layers designed to cradle your body and relieve pressure. In the first few

weeks you sleep on a new

mattress w

ith extra comfort support layers, you w

ill likely notice som

e body impressions on the surface. These im

pressions are normal. They

indicate that the comfort layers are conform

ing to your body, as they are supposed to do, and should not be considered a sign that som

ething is wrong w

ith your mattress.

SE

TT

LIN

G ON E

ITH

ER SIDE O

F A KIN

G-SIZE MA

TT

RE

SS IS NO

RM

AL.

King box springs and foundations are 2-piece units w

ith supportive rods under the m

attress center. It is normal for all king m

attresses to experience some settling on

either side of these rods - this is not a manufacturing defect.

U

SE, CA

RE &

WH

AT Y

OU M

IGH

T EX

PECT FR

OM

A FOA

M M

AT

TR

ESS

1. This warranty does not include a norm

al increase in softness of the visco material

or a decrease in the slow recovery feature. These aspects do not affect the

pressure-relieving qualities of the foam.

2. Your foam

mattress is sensitive to tem

perature and humidity. In room

s of 65oF or

less, or low hum

idity, the mattress w

ill become som

ewhat firm

er. How

ever, it will

readily warm

and respond to your body temperature w

hen you lie on it. Due to the

temperature-sensitivity of the m

aterial, we do not recom

mend using an electric

blanket or heating pad with the m

attress. If your mattress has been subjected to

temperature low

er than 40oF, it is im

portant that you let the mattress naturally

conform to its new

environment.

3. As w

ith any new m

attress, it may take tim

e to become accustom

ed to your new

foam m

attress. Most people are very com

fortable using their new m

attress on the first night. O

thers, however, m

ay need several days to adjust to the unique feeling. 4. Sleep on the quilted side only - this is a no-flip m

attress. 5. D

ue to its manufacturing process, this m

attress may retain a slight odor. A

ll foam

materials have this characteristic; think of the w

ay a new car sm

ells. Due to the

extremely high density of the foam

, it may carry the factory odor for up to 3 w

eeks. This is norm

al and harmless.

1. Never bend an innerspring m

attress 2. N

ever bend a foam m

attress more

than 30o

3. Do not get your m

attress wet

4. Use a quality bed fram

e. To avoid structural dam

age and voiding of your w

arranty, queen and king sets m

ust be used with a rigid center

support with a leg or bed slats.

5. If you purchased a mattress only, it

must be supported by a quality com

-parable box spring or foundation.

6. Do not use an iron or apply excessive

heat to your mattress.

7. We suggest that you use a m

attress cover or pad to protect your m

attress; a soiled m

attress voids the manufac-

turer’s warranty

IMP

OR

TA

NT IN

FOR

MA

TIO

N A

BO

UT Y

OU

R MA

TT

RE

SS

WA

RR

AN

TY I

NFO

RM

AT

ION

ww

w.th

erap

edic

.com

Page 2: Therapedic Warranty Card 07-09 - Sleepworthy Bedding · Due to its manufacturing process, this mattress may retain a slight odor. All foam materials have this characteristic; think

WA

RR

AN

TY R

EG

IST

RA

TIO

N C

AR

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To

regi

ster

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w m

attr

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ple

ase

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plet

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d m

ail t

his

card

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Nam

e:

CU

STO

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atio

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Pri

ce:

Con

grat

ulat

ions

on

the

purc

hase

of y

our n

ew T

hera

pedi

c sl

eep

syst

em!

With

you

r se

lect

ion

you

join

mill

ions

of p

eopl

e ar

ound

the

wor

ld w

ho h

ave

deci

ded

a su

perio

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attre

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an m

ake

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qual

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njoy

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gain

st m

anuf

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cts i

n w

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ansh

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mat

eria

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you

obs

erve

a d

efec

t, co

ntac

t the

ret

aile

r fr

om w

hich

you

pur

chas

ed

the

set.

If th

e st

ore

cann

ot b

e re

ache

d, p

leas

e co

ntac

t The

rape

dic

Inte

rnat

iona

l’s M

id-

Atla

ntic

fact

ory

at 1

-800

-849

-533

0. I

n ei

ther

cas

e, y

ou m

ust,

with

in th

e du

ratio

n of

the

war

rant

y, p

rovi

de p

roof

of p

urch

ase

(incl

udin

g da

te o

f pur

chas

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nd b

e th

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purc

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mer

. M

odel

nam

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bel a

nd la

w la

bel m

ust b

e at

tach

ed to

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tify

the

bedd

ing

and

valid

ate

this

war

rant

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our m

attre

ss a

nd/o

r fou

ndat

ion

will

be

repa

ired

or re

plac

ed (a

t our

opt

ion)

with

cha

rges

as s

how

n on

the

war

rant

y sc

hedu

le, e

xclu

sive

of

tran

spor

tatio

n an

d in

spec

tion

cost

s. A

ll ot

her c

laim

s inc

ludi

ng in

cide

ntal

or

cons

eque

ntia

l dam

ages

are

pre

clud

ed.

The

rape

dic

rese

rves

the

righ

t to

refu

se se

rvic

e an

d in

valid

ate

the

war

rant

y w

hen,

up

on in

spec

tion,

the

slee

p se

t is f

ound

to b

e in

an

unsa

nita

ry c

ondi

tion

or w

hen

the

prod

uct f

ailu

re is

cau

sed

by fa

ctor

s oth

er th

an d

efec

tive

wor

kman

ship

or

mat

eria

ls.

If id

entic

al m

ater

ials

are

not

ava

ilabl

e at

the

time

of th

e re

pair

or re

plac

emen

t, th

e m

anuf

actu

rer r

eser

ves t

he ri

ght t

o su

bstit

ute

mat

eria

ls o

f equ

al q

ualit

y.

All

impl

ied

war

rant

ies o

n th

is p

rodu

ct s

hall

not e

xcee

d in

dur

atio

n th

e te

rm o

f thi

s lim

ited

war

rant

y. T

his

war

rant

y be

gins

on

the

day

you

purc

hase

you

r sle

ep s

et.

If

your

sle

ep s

et is

repa

ired

or re

plac

ed, t

his l

imite

d w

arra

nty

will

not

be

rene

wed

or

exte

nded

. Pl

ease

refe

r to

the

War

rant

y Sc

hedu

le o

n th

is c

ard

to d

eter

min

e th

e le

ngth

of

your

war

rant

y. S

ome

state

s do

not a

llow

the

excl

usio

n or

lim

itatio

n of

inci

dent

al o

r co

nseq

uent

ial d

amag

es o

n ho

w lo

ng a

n im

plie

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arra

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last

s, so

the

abov

e lim

itatio

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exc

lusi

on m

ay n

ot a

pply

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This

war

rant

y gi

ves y

ou s

peci

fic le

gal r

ight

s. Y

ou m

ay a

lso

have

oth

er ri

ghts

, whi

ch

vary

from

stat

e to

sta

te.

This

war

rant

y is

giv

en b

y th

e Th

erap

edic

man

ufac

ture

r who

se

nam

e an

d ad

dres

s app

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n th

e la

w la

bel a

ttach

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rape

dic

prod

uct.

This

warr

anty

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s not

app

ly to

pro

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s use

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hot

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mot

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or in

stitu

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cilit

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To re

gist

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sit w

ww

.ther

aped

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turn

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rant

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ithin

30

days

of p

urch

ase.

TH

ER

AP

ED

IC W

OR

LDW

IDE L

IMIT

ED

WA

RR

AN

TY

Cod

e T

otal

War

rant

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(yrs

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(yr

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* M

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am

ount

of p

urch

ase

pric

e by

num

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f yea

rs u

sed.

* C

usto

mer

is re

quire

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retu

rn th

is R

egist

ratio

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ard

to a

ctiv

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War

rant

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TH

ER

AP

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IC W

AR

RA

NT

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T

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pedi

c W

arra

nty

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T

cove

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as, b

ut n

ot li

mite

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ld “

as is

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oor s

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rcha

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from

seco

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and

parti

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per

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to m

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acem

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a sl

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spor

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spec

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mal

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pres

sions

less

than

2”

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ggin

g in

the

mat

tress

less

than

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mat

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use

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attre

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The

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mat

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floor

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