Thecrowdinvestor!–!! · crowdfunding for start-ups, is still quite a recent development and the...
Transcript of Thecrowdinvestor!–!! · crowdfunding for start-ups, is still quite a recent development and the...
COPENHAGEN BUSINESS SCHOOL, 2014
M.SC. ECONOMICS & BUSINESS ADMINISTRATION
MASTER’S THESIS
The crowdinvestor –
What drives investors’ decision-‐making to participate in
crowdinvesting?
TIM EBERT & SIMONE SCHÖNDORFER
SEPTEMBER 29, 2014
SUPERVISOR: IOANNA CONSTANTIOU,
DEPARTMENT OF IT MANAGEMENT
194.462 Characters and 92 Pages
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Abstract
The phenomenon of crowdinvesting, a term used in Western Europe to describe equity-based
crowdfunding for start-ups, is still quite a recent development and the status of the
crowdinvesting industry can be described as immature and fragmented. However, it is rapidly
growing and it provides start-ups with a new way to close a fundamental funding gap that often
occurs in the seed phase.
While the motivation for start-ups to participate in crowdinvesting initiatives seems quite obvious
for practitioners and scholars, the primary reasons being money and attention, the motives for the
investors appear to be more complex and manifold. The review of relevant literature as well as
the expert interviews we conducted with researchers, crowdinvestors and platform providers lead
to the conclusion that there is a general lack of systematic comprehension of the crucial factors
attracting investors to crowdinvesting. Hence, this thesis aims to identify important drivers that
influence the decision of investors to participate in crowdinvesting.
Based on the assumption that parallels to traditional forms of investment can be drawn,
traditional investor decision literature is chosen as a point of departure for this investigation.
Furthermore, input from existing crowdfunding and crowdinvesting literature as well as expert
interviews are used to develop a conceptual model aiming at explaining the decision-making
criteria of crowdinvestors.
The factors developed in the model are investigated with an online survey among retail investors
and crowdinvestors, including 133 participants. A binary logistic regression is applied to analyse
each factor’s influence on the crowdinvestors’ decision-making process.
The results indicate that factors such as the social relevance of crowdinvesting, an early adopter
profile of the investor and the possibility to use crowdinvesting for portfolio diversification show
strong positive correlations on the investor to participate in this new type of investment
opportunity. Furthermore, the reluctance to trust online platforms, the network effect of
crowdinvesting and neutral information in the form of financial and general press coverage on
crowdinvesting influence the decision in a negative way. These results provide an interesting
starting point for further investigation about the motivation that drives crowdinvesting from an
investor’s standpoint.
Key words: decision-making, investors in crowdinvesting, crowdfunding, start-ups
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Acknowledgements
First of all, we would like to thank our thesis supervisor Prof. Ioanna Constantiou for her great
support. She provided us with valuable feedback and advice during the entire process and helped
us in critical moments.
We further acknowledge all our interview partners during the expert interviews that allowed us to
gain a deeper understanding of crowdinvesting from different perspectives. In particular, we had
the chance to learn more about crowdinvesting in academia from two researchers. Two
crowdinvestors provided us with important insights to their own motives and drivers to
participate in crowdinvesting. Furthermore, three professionals allowed us to receive helpful
knowledge regarding the topic of crowdinvesting from a platform provider’s point of view. That
also included interesting discussions about the future challenges in the market. We are thankful
for the time that these individuals dedicated to our studies during the interviews.
Furthermore, we would like to acknowledge the support from different crowdinvesting platforms
during the data collection process. Particularly, we would like to thank Innovestment, Conda and
bankless24 for distributing our survey among their crowdinvestors. We are also very grateful for
everyone who participated in our survey during the pretest or during the final investigation.
We also thank Jonathan Shortman for his linguistic review of this thesis.
Finally, we thank our friends and family for the support during the process. We thank them for
proofreading parts of the thesis, testing our survey, providing feedback and most importantly for
their mental support.
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Table of Content ABSTRACT ............................................................................................................................................................... 1
ACKNOWLEDGEMENTS ....................................................................................................................................... 2
1 INTRODUCTION ............................................................................................................................................. 6 1.1 BACKGROUND .................................................................................................................................................................. 6 1.2 MOTIVATION .................................................................................................................................................................... 7 1.3 RESEARCH QUESTION .................................................................................................................................................... 8 1.4 LIMITATIONS .................................................................................................................................................................... 9 1.5 STRUCTURE ................................................................................................................................................................... 10
2 CROWDFUNDING AND CROWDINVESTING ......................................................................................... 11 2.1 DEFINITION OF CROWDFUNDING AND CROWDINVESTING .................................................................................. 11 2.2 INDUSTRY DEVELOPMENT ......................................................................................................................................... 13 2.3 DEVELOPMENT STAGE OF CROWDFUNDING AND CROWDINVESTING ................................................................ 16
3 LITERATURE REVIEW ................................................................................................................................ 20
4 RESEARCH METHOD ................................................................................................................................... 25 4.1 QUESTIONNAIRE DESIGN ............................................................................................................................................ 27 4.1.1 Exemplary Crowdinvesting Project .............................................................................................................. 29 4.1.2 Measurement Development ............................................................................................................................. 30
4.2 SURVEY PRETEST ......................................................................................................................................................... 32 4.3 SURVEY INVESTIGATION ............................................................................................................................................. 35 4.3.1 Sample ....................................................................................................................................................................... 35
4.3.1.1 Crowdinvestors vs. Retail Investors ....................................................................................................................................... 39 4.3.1.2 Potential Response Biases .......................................................................................................................................................... 40
5 THEORETICAL FRAMEWORK AND HYPOTHESES ............................................................................. 42 5.1 LITERATURE ON INVESTOR DECISION-‐MAKING ..................................................................................................... 42 5.2 DEVELOPMENT OF THE THEORETICAL FRAMEWORK ........................................................................................... 47 5.2.1 Key Variables and Hypotheses ........................................................................................................................ 49
6 RESULTS ......................................................................................................................................................... 57 6.1 DEMOGRAPHIC CHARACTERISTICS ........................................................................................................................... 57 6.1.1 Demographic Characteristics of Crowdinvestors ................................................................................... 60
6.2 DATA ANALYSIS ........................................................................................................................................................... 61 6.3 BINARY LOGISTIC REGRESSION ................................................................................................................................. 66
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7 DISCUSSION ................................................................................................................................................... 74 7.1 INDIVIDUAL VARIABLES & THEORETICAL IMPLICATIONS .................................................................................... 74 7.2 MANAGERIAL IMPLICATIONS ..................................................................................................................................... 81 7.3 LIMITATIONS & FUTURE RESEARCH ........................................................................................................................ 84 7.3.1 Theoretical Limitations ..................................................................................................................................... 84 7.3.2 Methodological Limitations ............................................................................................................................ 86 7.3.3 Future Research .................................................................................................................................................... 88
8 CONCLUSION ................................................................................................................................................. 92
9 REFERENCES ................................................................................................................................................. 94
10 APPENDIX ................................................................................................................................................. 102 10.1 EXPERT INTERVIEWS ............................................................................................................................................. 102 10.2 PRETEST RESULTS ................................................................................................................................................. 102 10.2.1 Descriptive Statistics of the Pretest ........................................................................................................ 102 10.2.2 Factor Analysis of the Pretest ................................................................................................................... 105
10.3 SOCIO-‐DEMOGRAPHIC CHARACTERISTICS OF SURVEY PARTICIPANTS ......................................................... 108 10.3.1 Crowdinvestors ................................................................................................................................................ 108 10.3.2 Retail Investors ................................................................................................................................................ 110
10.4 DATA ANALYSIS ...................................................................................................................................................... 111 10.4.1 Descriptive Statistics ..................................................................................................................................... 111 10.4.2 Reliability and Factor Analysis ................................................................................................................. 114 10.4.3 T-‐statistics ......................................................................................................................................................... 117
10.5 SURVEY IN ENGLISH ............................................................................................................................................... 126 10.6 SURVEY IN GERMAN ............................................................................................................................................... 135
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Illustrations
ILLUSTRATION 1: CONCEPT-‐TREE OF CROWDFUNDING .......................................................................................................... 12
ILLUSTRATION 2: START-‐UP LIFECYCLE AND FUNDING REQUIREMENTS ............................................................................... 16
ILLUSTRATION 3: POSITION OF CROWDFUNDING IN HYPE CYCLE FOR THE FUTURE OF MONEY 2013. .......................... 18
ILLUSTRATION 4: PICTURE OF FICTIONAL CROWDINVESTING SCENARIO USED IN SURVEY ................................................. 29
ILLUSTRATION 5: FACTOR LABELS ACCORDING TO NAGY AND OBENBERGER (1994). ....................................................... 44
ILLUSTRATION 6: PRICE DEVELOPMENT OF THE SHARES IN A START-‐UP COMPANY. ........................................................... 46
ILLUSTRATION 7: CONCEPTUAL FRAMEWORK PRESENTING THE INDEPENDENT VARIABLES AND HYPOTHESES. ........... 56
ILLUSTRATION 8: AGE DISTRIBUTION OF SURVEY PARTICIPANTS. .......................................................................................... 57
ILLUSTRATION 9: GENDER DISTRIBUTION. ................................................................................................................................ 58
ILLUSTRATION 10: COUNTRY OF RESIDENCE. ............................................................................................................................ 58
ILLUSTRATION 11: SURVEY PARTICIPANTS’ OCCUPATION AND HIGHEST EDUCATION. ........................................................ 59
ILLUSTRATION 12: INDUSTRY DISTRIBUTION. .......................................................................................................................... 59
ILLUSTRATION 13: DISTRIBUTION OF MONTHLY INCOME AFTER TAX. .................................................................................. 60
ILLUSTRATION 14: THEORETICAL MODEL ILLUSTRATING RESULTS OF BINARY LOGISTIC REGRESSION (B-‐
COEFFICIENTS). ................................................................................................................................................................... 72
ILLUSTRATION 15: COLLECTION AND SELECTION PROCESS OF FACTORS THAT INFLUENCE DECISION-‐MAKING IN
CROWDINVESTING (OWN CREATION). .............................................................................................................................. 85
ILLUSTRATION 16: DISTRIBUTION OF NUMBER OF INVESTMENTS IN START-‐UPS (OWN CREATION). ............................... 87
Tables
TABLE 1: CRONBACH’S ALPHA VALUES OF THE PRETEST ANALYSIS. ...................................................................................... 34
TABLE 2: CHANGES IN ITEMS BASED ON THE RESULTS FROM THE SURVEY PRETEST. ......................................................... 35
TABLE 3: ADAPTED LABELS AND KEY VARIABLES FOR THIS RESEARCH PROJECT. ................................................................ 49
TABLE 4: SUMMARY OF T-‐TEST STATISTICS FOR ALL ITEMS USED IN REGRESSION ANALYSIS. ........................................... 66
TABLE 5: OUTPUT FOR BLOCK 0 OF THE BINARY LOGISTIC REGRESSION. ............................................................................. 67
TABLE 6: OUTPUT OF CHI-‐SQUARE. ............................................................................................................................................ 67
TABLE 7: OUTPUT HOSMER AND LEMESHOW TEST. ................................................................................................................ 68
TABLE 8: OUTPUT MODEL SUMMARY. ......................................................................................................................................... 69
TABLE 9: CLASSIFICATION TABLE FOR BINARY LOGISTIC REGRESSION INCLUDING ALL INDEPENDENT VARIABLES. ...... 69
TABLE 10: OUTPUT TABLE OF VARIABLES IN THE BINARY LOGISTIC REGRESSION. .............................................................. 70
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1 Introduction
1.1 Background
At its heart, crowdfunding1 is about many people, i.e. the crowd, pledging relatively small
amounts of money to a common cause. The idea of collectively funding a common goal is not
new, as illustrated by examples like the 1885 New York World funding campaign for the pedestal
of the Statue of Liberty. However, the kind of momentum modern technology enabled
crowdfunding has gained to date is impressive (tyclipso.me & startnext.de, 2012). Taking its
roots in the cultural and non-profit sector to kick-off creative and artistic projects, many types of
crowdfunding have rapidly differentiated themselves. However, divers, fragmented models and
sub-concepts are still united by the same core principles of crowdfunding (tyclipso.me &
startnext.de, 2012). The fascinating aspect of this phenomenon is the sheer volume and variety of
projects that can attract financial resources to be pooled together, e.g. cultural projects, creative
ideas, start-ups, as well as private loans or people’s education (Hemer, 2011; Kortleben &
Vollmar, 2012; Moritz & Block, 2013).
Albeit its history, when we talk about crowdfunding today, we generally mean an emerging and
immature industry which has evolved from a series of interlocking developments such as the
advancement of information and communication technology, namely web 2.0 and social media,
allowing for cost-efficient transactions, communication and coordination (Hemer, 2011; Hemer,
Schneider, Dornbusch, & Frey, 2011; Moritz & Block, 2013; Dapp & Laskawi, 2014).
Crowdfunding can involve all contribution arrangements imaginable, ranging from donations,
money for gifts (rewards), equity or loans depending on the type of project to be funded
(Crowdsourcing.org, 2012; Pierrakis & Collins, 2013; Dapp & Laskawi, 2014; Kortleben &
Vollmar, 2012). For instance, in June 2014, the start-up Protonet collected €1.5 million ($1.9
million) within only 10 hours (Die Welt, 2014, p. 1). On the one hand, proponents of
crowdinvesting, as equity based crowdfunding for start-ups is called (Kortleben & Vollmar,
2012), celebrated this event as a world record marking the beginning of a new chapter. On the
other hand, critics point out that the crowdinvesting euphoria might be dangerous as it prevents
1 The term crowdfunding and its sub-concepts are explained and defined in more detail in chapter 2.
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investors from reflecting properly on the inherent risks of start-up financing (Bradford, 2012;
Cohn, 2012; Fink, 2012; Parsont, 2014; Stemler, 2013; Weinstein, 2013; Dorff, 2013). However,
both camps seem to agree on the opportunities that crowdinvesting might entail as a new way of
investing for investors and start-ups and generally for fostering a more entrepreneurial culture as
a base for innovation and economic growth.
Despite its potential, little is known in academia about the emerging phenomenon and especially
about what drives the investors’ decision-making in a crowdinvesting context, which seems to be
a question of theoretical and practical relevance.
1.2 Motivation
Crowdfunding in its modern form, and crowdinvesting in particular, are rather new developments
and have not received a lot of attention in academia as indicated by the small body of scientific
research published on the matter. Many aspects of the topic are still not thoroughly understood
and a multi-disciplinary approach is needed to improve comprehension (Moritz & Block, 2013;
Hemer, 2011; Expert D, 2014).
Apart from regulators, there are three relevant stakeholders involved to facilitate crowdinvesting:
(1) the online platform which serves as an intermediary, (2) the start-up that wants to raise money
and (3) the investors (Kortleben & Vollmar, 2012; Klöhn & Hornuf, 2012). This master thesis
focuses on the later and investigates the forces influencing investor behaviour in a
crowdinvesting context. The investor side is especially interesting because of various reasons.
Generally, a two-sided market place like a crowdinvesting platform needs both customer groups
(Rysman, 2009). However, since the motivation of start-ups to participate in crowdinvesting
seems more obvious, the primary reasons being money and attention, the motives for the
investors appear to be more complex and manifold (Gerber, Hui, & Kuo, 2012; Lambert &
Schwienbacher, 2010; Belleflamme, Lambert & Schwienbacher, 2011). The following
investigation of the factors that influence the decision of investors to participate in
crowdinvesting does not only represent a theoretical contribution by addressing an important
research gap, it also provides practical insights for platform providers by improving their
understanding of one of their customer groups. The review of relevant literature as well as the
expert interviews we conducted with researchers, crowdinvestors and platform providers lead us
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to the conclusion that there is a general lack of systematic comprehension of what factors drive
investors to participate in crowdinvesting as an asset class. We have also learned that platform
providers are faced with the challenge to extend their investor customer base beyond innovators
and early adopters, who typically enjoy exploring new technologies and opportunities because it
satisfies their need for curiosity and promises excitement (Oren & Schwartz, 1988). However, it
seems that retail investors2, who are a potential new customer base for crowdinvesting, are not
naturally drawn to innovative forms of investments. Thus, retail investors appear to be a tough
customer base to acquire (Expert E, 2014; Expert F, 2014). Consequently, we chose to approach
the subject from a behavioural finance perspective, which offers a promising starting point for the
investigation of investor decision-making. This is why we think this project contributes to closing
a research gap and helps us to learn more about profiles and types of investors as well as the
factors influencing investor decision-making to participate in crowdinvesting. Moreover, we
expect our findings to have relevant practical implications especially for platform providers.
Another motivation for writing this thesis and why we focus on an investor’s point of view is a
rather practical one. Since June 2013 we are building a market place called talent-invest.de where
German university students can raise money from ethical investors who provide their favourite
candidates with favourable student loans and expertise. This offer shares similarities to
crowdfunding and crowdinvesting. Thus, we hope to gain more insights into the factors that drive
the investors’ decision-making since they are the ones we need to convince to invest.
1.3 Research Question
The crowdinvestor and his/her decision-making process are the central point of interest for this
research project about crowdinvesting and the corresponding online platforms. While other
studies have been focusing on the question of how an investor selects a particular project to
invest in, this research project starts on an earlier stage by investigating why an investor may
participate in crowdinvesting in general (Gerber, Hui, & Kuo, 2012; Lambert & Schwienbacher,
2010; Belleflamme, Lambert & Schwienbacher, 2011). Thus, the central research question is:
2 Retail investors – in contrast to institutional investors – are in this thesis understood as individual natural persons who buy and sell any kind of securities (Black, 2008). Chapter 4.3.1.1 will further elaborate on the differences between crowdinvestors and retail investors applied in this thesis.
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(1) Which factors drive the decision of an investor to participate in crowdinvesting?
In particular, this project aims to distinguish between several types of investors and their
corresponding motives (Expert E, 2014; Expert F, 2014). Hence, related sub-questions that are
answered during the investigation include:
(2a) Are there any differences in factors that influence decision-making between currently active
crowdinvestors and retail investors?
(2b) Are retail investors interested in crowdinvesting and how do they perceive it?
While many research papers about motivational factors of crowdinvestors focus on the question
of how investors choose a particular project, this thesis emphasises the influencing factors that
drive the decision of whether or not to participate in crowdinvesting in general. In this sense,
crowdinvesting is viewed as a separate asset class and it is being investigated why investors
decide to invest via crowdinvesting platforms instead of or in addition to other investments, such
as shares or investment funds.
Based on the understanding that crowdinvesting could be seen as an asset class, this investigation
is made from a financial decision-making perspective. The underlying conceptual framework
thus builds on traditional financial theory with particular emphasis on behavioural finance.
1.4 Limitations
This master thesis focuses on crowdinvesting which is defined for this research project as equity-
like participation in start-up companies via an online platform (Kortleben & Vollmar, 2012, p. 6).
Thus, the theoretical framework and the analysis of investor behaviour are made within this
context. Other forms of crowdfunding like donation- or reward-based crowdfunding,
crowdlending for individuals as well as for businesses or crowdinvesting for small and medium
sized enterprises are not the subject of this thesis.
Since collective investments in start-ups are theoretically possible without an online platform, as
exemplified by business angel networks and can also be organized by start-ups themselves, it has
to be stated that we only focus on the online version of crowdinvesting. Online crowdinvesting is
generally facilitated by an institutionalised and organised market place such as a crowdinvesting
platform (Kortleben & Vollmar, 2012).
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This thesis further attempts to identify and test relevant factors that influence the decision of
crowdinvestors that lead to the decision of whether or not to participate in crowdinvesting by
comparing active crowdinvestors and retail investors. The decision regarding how crowdinvestors
finally choose particular start-ups to invest in is not part of this project. Consequently, the process
on how investors navigate on crowdinvesting platforms and what information they require in
order to choose a start-up are not specifically considered in this thesis.
1.5 Structure
In order to address the research questions raised in chapter 1.3, this thesis is divided into eight
parts. After introducing the background and motivation for this project, research questions, as the
basis for this research, are elaborated on. Before starting the actual investigation and study, the
second chapter presents definitions for the most important concepts applied in this thesis and it
mainly aims to provide a clear differentiation between crowdfunding, crowdlending and
crowdinvesting, with the latter being the object of interest in this thesis. Afterwards, the current
stage of literature regarding crowdfunding and crowdinvesting is presented with the resulting
identification of a research gap that is addressed throughout this paper. Chapter four explains the
methodological approach of this thesis in detail. A rather explorative approach is selected due to
the newness of the phenomenon of crowdinvesting. In this sense, expert interviews were used as
a first step to complement existing literature, followed by an online survey that was conducted
among crowdinvestors and retail investors. In chapter five, the theoretical framework used for the
investigation survey is developed. The conceptual model is based on traditional financial theory
and behavioural finance literature, which is shortly addressed before the key variables and
hypotheses of the applied model are described in detail. In chapter six the findings of the survey
are presented and analysed. Finally, chapter seven provides a discussion of these findings,
presents some limitations of the methodology and theoretical model and gives an outlook on
potential future research topics. A conclusion attempting to answer the research questions closes
this thesis.
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2 Crowdfunding and Crowdinvesting
This chapter provides an overview of different kinds of crowdfunding to clarify and define the
most important concepts applied in this thesis. Many papers on crowdfunding offer an extensive
introduction into and overview of the history and origins of this phenomenon (see for instance,
Hemer, 2011; Hemer, Schneider, Dornbusch, & Frey, 2011; Moritz & Block, 2013 or Dapp &
Laskawi, 2014 just to name a few). That is why we want to focus on the most relevant concepts
and developments.
2.1 Definition of Crowdfunding and Crowdinvesting
Crowdfunding is an umbrella term and is used in many different contexts. The term
crowdfunding is derived from the overarching term crowdsourcing which coined Howe (2006),
this refers to the process of outsourcing a company’s tasks to a large, often anonymous number of
individuals (Howe, 2006; Kleemann, Voß, & Rieder, 2008). The general goal of crowdsourcing
is to draw on the crowd’s skills, resources, knowledge or expertise, while crowdfunding
particularly has the objective to attract money (Hemer, 2011).
Crowdfunding is a neologism combining the words „crowd” and „funding“. It refers to the idea
that small individual contributions of money are pooled to support a particular goal (Ahlers,
Cumming, Guenther, & Schweizer, 2013).
Building upon the meaning of crowdsourcing, Lambert and Schwienbacher (2010) define
crowdfunding as the following:
“[C]rowdfunding involves an open call, essentially through the Internet, for the provision of
financial resources either in form of donation or in exchange for some form of reward and/or
voting rights in order to support initiatives for specific purposes.”(p. 4).
Although this open call can be made offline, typically an online platform serves as a market place
bypassing traditional intermediaries like banks, foundations or other gatekeepers to monetary
resources. These platforms mainly act as information providers for both parties and support the
handling of the funding process (Schwienbacher & Larralde, 2010).
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As shown in illustration 1, the literature essentially distinguishes between four different types of
crowdfunding depending upon the kind of capital provided and the rewards promised: Donation-
based crowdfunding, reward-based crowdfunding, lending-based crowdfunding and equity-based
crowdfunding (Crowdsourcing.org, 2012; Pierrakis & Collins, 2013; Dapp & Laskawi, 2014;
Kortleben & Vollmar, 2012).
Illustration 1: Concept-Tree of Crowdfunding (modelled on Kortleben & Vollmar, 2012 and Dapp &
Laskawi, 2014).
While donation-based crowdfunding does generally not provide any material return, reward-
based crowdfunding offers the chance to earn a small reward. These rewards can occur in many
different forms. If the donation supports the production of an item such as a book, a film or a
music album, the promised return is often a delivery of an earlier version of the product. That is
also why this form is often called pre-ordering or pre-selling (Hemer, 2011). In other cases, the
reward may be a personal thank-you card, a signed film poster or a meet-and-greet with the
filmmaker, author or musician (Hemer, 2011). In contrast, lending-based and equity-based
crowdfunding offer a (potential) financial return. Equity-based crowdfunding provides investors
with compensation in the form of some type of equity or profit share predominantly of a start-up.
Lending-based crowdfunding mostly takes the form of peer-to-peer lending, where a private
lender provides money to a private borrower for the chance to earn a fixed income rate. More
recently there are also peer-to-business platforms where private lenders provide capital to small
and medium sized companies.
This thesis focuses particularly on the concept of equity-based crowdfunding, which is better
known as crowdinvesting in Europe. Since our research focuses on Europe and we would like to
avoid confusion about terms and meanings we use the term crowdinvesting instead of other
synonyms we have found in the subject literature like equity-based crowdfunding, equity
crowdfunding or crowdfund investing. In order to be consistent with this terminology we use the
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term crowdlending instead of lending-based crowdfunding or peer-to-peer or peer-to-business
lending.
2.2 Industry Development
The very idea of crowdfunding is probably as old as the first attempts of human kind to pool their
resources together to achieve a common goal. One of the most popular and well documented
examples is the funding of the pedestal of the Statue of Liberty in 1885s New York (Dapp &
Laskawi, 2014, p. 3). To avoid that the construction work had to stop due to empty city funds the
publisher of the New York World newspaper Joseph Pulitzer started an “open call” to the public
to donate money to the construction of the pedestal. In return he promised to publish the name of
every contributor in the New York World. Within five months 120,000 people contributed about
$100,000 of which 80% of donations were less than one US-dollar (Dapp & Laskawi, 2014, p. 3).
Though when we talk about crowdfunding today, we generally mean a quite young industry
which has emerged from a series of interlocking developments, such as the advancement of
information and communication technology, namely web 2.0 and social media, which builds the
technical foundation for cost-efficient and fast transactions, communication and coordination.
Now it has become far easier for entrepreneurs to reach a large crowd of people at a lesser cost
(Pierrakis & Collins, 2013). This new era of online crowdfunding begun in 2006 with the
creation of a website called Sellaband.com, one of the earliest successful crowdfunding
platforms. On Sellaband music fans can directly fund their favourite artists and bands and
participate from the revenue that is generated when a music album is produced (Agrawal,
Catalini, & Goldfarb, 2011). This platform shows quite beautifully that other trends have
bolstered the emergence of online crowdfunding. On the one hand artists, musicians, filmmakers
and other creatives are mostly underfunded, thus access to capital from investors, public
programs or foundations becomes difficult. On the other hand consumers, citizens and people like
to play a larger participating role using web 2.0 technologies. This environment of technology
and the will of more democratic participation as well as the need for alternative access to capital
in the creative industry has become a fertile ground for crowdfunding. Another famous example
comes from the field of microfinancing. The crowdlending platform Kiva.org connects first
world lenders with third world entrepreneurs to provide interest-free microloans since 2004
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(Burtch, Ghose, & Wattal, 2013b). Also the idea of microlending as championed by the 2006
Nobel Peace Prize laureate Muhammad Yunus needs to be mentioned in this context (Everett,
2014).
Another driver for the growth of crowdfunding, especially for crowdlending and crowdinvesting,
is the 2008 financial crisis because of the difficulties faced by entrepreneurs and early-stage
enterprises in raising funds. Due to the reduced willingness of traditional banks to lend money,
entrepreneurs and project initiators started to look elsewhere for funding (World Bank, 2013).
The trust lost in the conventional financial system has also contributed to the crowdfunding
development.
The current market leader in crowdfunding is kickstarter.com. The donation-based crowdfunding
platform has funded nearly 50,000 projects with a total volume of over $815 million until 2013,
although it was only founded in 2009 (World Bank, 2013).
According to Crowdsourcing.org’s Directory of Sites, one of the most complete databases of
crowdfunding sites, there were more than 450 crowdfunding platforms active worldwide as of
April 2012 with the majority of them being located in North America and Western Europe
(Crowdsourcing.org, 2012). In 2011, more than one million campaigns were successfully funded
globally with a total volume of almost $1.5 billion. In 2012, a transaction volume of $2.6 billion
was raised, which almost doubled in 2013 to $5.1 billion (Crowdsourcing.org, 2012; Hollas,
2014). In Europe, the focus of crowdfunding remains in the Western part, with the majority of
crowdfunding platforms located in the UK, France, the Netherlands, Germany and Spain
(Hollow, 2013).
In particular, the market for crowdinvesting raised a total of $204 million in transaction in 2013,
compared to $116 million in 2012 (Hollas, 2014). Crowdinvesting is expected to grow strongly
during the coming years. Currently, many jurisdictions are still working on corresponding laws
and regulation that allow crowdinvesting. While crowdinvesting is already legal in certain
countries, for instance in the United Kingdom, Finland and Australia, others are working on
making it easier for small companies to raise money via crowdinvesting while maintaining
protection for private investors, such as the US with the JOBS Act3 (Hollas, 2014). By 2025, the
crowdinvesting industry could reach a transaction volume of $300 billion, especially due to the
3 Abbreviation for „Jumpstart Our Business Startups Act“
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potential from developing countries. In this context, China could account for up to $50 billion of
this figure (World Bank, 2013).
Crowdinvesting for start-ups has particularly associated macro-economic relevance and the hopes
of politicians are high that it can help create jobs, produce innovation and consequently growth
for the economy (World Bank, 2013). Today, entrepreneurs generally face the challenge to attract
outside capital for their venture, especially in the very beginning. Various investors, such as
venture capital funds and banks, exist for larger amounts of capital. However, entrepreneurial
initiatives that require much smaller amounts often face difficulties to raise these funds (Cosh,
Cumming, & Hughes, 2009). Consequently, entrepreneurs have started to look for funding in a
more direct way through the Internet. Crowdinvesting is often used by start-ups for seed
financing, which is usually provided by business angels or friends and family.
Crowdinvesting allows start-ups to close a funding gap that often occurs after tests have proven a
minimum viability of an idea. In order to conduct some initial tests of the idea, relatively low
funding is sufficient, which can still be raised through donation-based or reward-based
crowdfunding. For the following step, where the main funding gap appears, crowdinvesting
seems to be an appropriate way to raise higher amounts of capital (World Bank, 2013). The
following illustration shows the funding lifecycle of a new venture and the corresponding funding
sources.
16
Illustration 2: Start-up lifecycle and funding requirements (modelled on World Bank, 2013, p.16).
There are many recent examples for highly successful crowdinvesting campaigns. In June 2014,
the start-up Protonet for instance collected €1.5 million ($1.9 million) within only 10 hours,
which is widely considered to be a crowdinvesting world record. The Hamburg based start-up
designs and produces secure cloud servers (Die Welt, 2014). However, it is still under debate
whether crowdinvesting becomes a serious alternative to angel finance and venture capital
(Schwienbacher & Larralde, 2010), but it has become an increasingly important financing
channel especially for start-ups (Ahlers et al., 2013).
2.3 Development Stage of Crowdfunding and Crowdinvesting
Although the early beginnings of crowdfunding as we know it today can be dated around the year
2006 the phenomenon and its reception by science, media and society is still in its infancy. One
interesting indicator for determining the maturity of a technology is the Gartner Hype Cycle
developed by one of the world’s leading information technology research and advisory
companies (Linden & Fenn, 2003). In contrast to other technology life cycle models the Gartner
17
Hype Cycle describes the development of a technology before it starts to be adopted by
businesses and customers. It assumes that over time an emergent technology progresses through
different stages from overenthusiasm, through to disillusionment and eventually to a stage where
the technology’s relevance and role is understood. The cycle captures five basic stages:
Technology/Innovation Trigger, Peak of Inflated Expectations, Trough of Disillusionment, Slope
of Enlightenment and finally the Plateau of Productivity (Linden & Fenn, 2003).
The progression of the IT-driven phenomenon crowdfunding can also be displayed by using the
Gartner Hype Cycle. Bradley (2014) for instance analysed 50 leading crowdfunding and
crowdinvesting sites mainly from the US and Europe to determine the state of crowdfunding on
the hype cycle for social software technologies. He comes to the conclusion that the state is “very
immature” and “fragmented” (Bradley, 2014, p.1). That seems to be in line with another Gartner
Hype Cycle publication on the future of money, which constitutes that crowdfunding is currently
sliding into the Trough of Disillusionment (see illustration 3). This is the phase of consolidation,
which reveals if a technology is understood and relevant enough to be adopted further. At the
beginning of the Slope of Enlightenment the technology penetration is often significantly below
5% of the intended market growing to approximately 30% as the technology enters the Plateau of
Productivity which is considered to be the beginning of mainstream adaptation (Linden & Fenn,
2003).
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Illustration 3: Position of crowdfunding in Hype Cycle for the Future of Money 2013 (Furlonger, 2013, p. 1).
The positioning of crowdfunding by Gartner’s Hype Cycle supports the overall impression that
crowdfunding is a new phenomenon which is still in its infancy regarding media coverage,
scientific analysis and adaptation. Considering the fact that crowdinvesting is an even more
recent development, it might be placed on an earlier stage of the hype cycle.
A similar picture is drawn for the development of crowdfunding and crowdinvesting from an
industry lifecycle theory perspective. Utterback and Abernathy (1975) were one of the first
researchers who described patterns over the lifetime of innovation. According to their analysis,
the process comprises three stages, which are referred to as uncoordinated, segmental and
systemic. Similarly, Afuah and Utterback (1997) build their model on Utterback's and
Abernathy's (1975) Dynamic Model of Innovation and identify the three stages of fluid,
transitional and specific phase. Applying these two industry lifecycle frameworks to the
phenomenon of crowdinvesting, it further underlines the newness of this industry.
Considering crowdfunding and crowdinvesting in the light of these frameworks, they must be
placed in stage one. Currently, products are highly differentiated and several of them target niche
markets. There are specific crowdinvesting platforms with a pure focus on projects within
renewable energy such as crowdener.gy or greenvesting. Some focus particularly on small- and
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medium-sized companies (e.g. bankless24 and LightFin) while others focus on start-ups in a
growth stage, such as Bergfürst and some offer only seed-financing, e.g. Companisto or
Seedmatch (Für-Gründer.de, 2014). The industry is further characterized by a high degree of
market uncertainty which is supported by the fact that it is not clear whether crowdinvesting
becomes a serious alternative to other financing opportunities for start-ups (Schwienbacher &
Larralde, 2010). Furthermore, the fluid phase or the uncoordinated process of stage one is
described by a high entry rate of new players and unstandardized processes, which also relates to
the absence of a dominant design. The current stage of missing standardisation is reflected in the
fact that most platforms use different business models and thus offer different forms of
investment in start-ups. Investors who choose to invest on Bergfürst become co-owners of the
start-ups, which means that they benefit directly from the growth of the venture. Furthermore, it
is also possible to sell and buy these stocks in a secondary market, comparable to a stock
exchange. In contrast, Companisto offers its investors a so-called sub-partnership, where
investors participate in profits, but also in asset values and exit proceeds. Additionally,
Companisto is the only crowdinvesting platform that enables crowd investing for everybody by
not requiring a minimum share amount. Thus, the company bundles the shares of all investors for
one start-up in order to reduce administrative burdens for the start-ups. Therefore, Companisto
founded its own associate company Companisto Venture Capital GmbH (Ortmann, 2012).
Analysing the current stage of crowdinvesting by means of the industry lifecycle theory by Afuah
and Utterback (1997) and Utterback and Abernathy (1975) provides indication that this industry
is still at the very beginning of stage one. Combining this result with the classification of
crowdfunding in Gartner’s Hype Cycle implies that both crowdfunding and crowdinvesting are in
a very early stage of innovation and it is not clear whether these phenomena are temporary or
whether they establish in the long run.
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3 Literature Review
This chapter gives an overview of the relevant research and literature on crowdfunding,
crowdlending and crowdinvesting that account for the many facets the phenomenon has and to
locate the research gap that this thesis then addresses. For this purpose journal articles, working
papers, industry reports and various online resources were used. The body of literature on
crowdfunding, especially crowdinvesting, that qualifies as academic is growing over the last few
years but is arguably still quite limited.
The strands of research we identified can be roughly summarised into four research streams: (1)
information asymmetry, which includes general principal-agent theory and signalling, herding
and spatial effects, (2) entrepreneurial finance, (3) regulation and (4) motivation to participate in
all kinds of crowdfunding.
(1) Information asymmetry: The first research stream is about research endeavours that focus on
situations of asymmetrical information between investors, platforms as intermediaries and
entrepreneurs. It is mainly about the general principal-agent theory and the effects that can be
described with it such as signalling effects, herding effects and effects of spatial proximity.
Kortleben and Vollmar (2012) for instance focus on agency constellations and conflicts that can
arise between platforms, investors and start-ups. Crowdfunding platforms in general play an
important role as an intermediary in the reduction of transaction costs as well as information
asymmetry. They are the prerequisite for securing market efficiency by reducing the risk of
adverse selection and moral hazard (Berger & Gleisner, 2009). Schwienbacher and Larralde
(2010) also highlight the importance of efficient communication and networking between
investors and entrepreneurs. In that sense the platform design and its features gain most of the
attention in this strand of research: Wash and Solomon (2011) discuss if the “all-or-nothing”
principle or the “keep-what-you-get” principle makes more sense for platform providers and
investors; Mäschle (2012a) investigates the “first come, first served” principle when investors bid
for a start-up during a campaign. In addition, he also creates a list of information that platforms
should disclose to reduce information asymmetries between founders and investors (Mäschle,
2012b). Hemer (2011) mentions different business models for platform providers that might have
an impact on the incentive structure for all parties, i.e. platform, investor and entrepreneur.
21
Signalling effects. Another aspect of this research stream focuses on the investor perspective.
Ahlers, Cumming, Günther and Schweizer (2012) for instance used archive data from the
Australian crowdinvesting platform ASSOB to find out what information investors use as
positive signals to make a decision. They found that the number of people in the management
team, their education and the size of their social network played an important role as well as the
planned exit strategy, the financial roadmap and the age of the company. These are some signals
venture capitalists usually also consider. Actually, Mollick (2013) found that crowdinvestors,
knowingly or not, look for similar signals of quality as venture capitalists would, but that
crowdinvestors would have a less significant geographic and gender bias. Furthermore, research
on crowdlending sheds some light on quality signals investors use that are more qualitative or
“softer” in nature, but might be transferable to crowdinvesting contexts as well. Herzenstein,
Sonenshein and Dholakia (2011) investigate identity claims borrowers construct in narratives in
their loan requests on crowdlending platforms. When the information asymmetry is high and hard
facts are more or less absent lenders use appearance signals as signals of quality. Duarte, Siegel
and Young (2012) and Pope and Sydnor (2011) show that soft facts like pictures have a
significant impact on trust building and the probability of funding success. However, if hard facts
are available, lenders predominantly use them when forming an investment decision (Iyer,
Khwaja, Luttmer, & Shue, 2009).
Peer behaviour and herding effects: When the individual has limited information and information
acquisition is costly, people tend to observe and interpret the behaviour of others to make a
decision. These peer behaviour or herding effects were also found on reward-based crowdfunding
platforms where the behaviour of others had a significant influence on the investment decision of
the individual (Ward & Ramachandran, 2010; Burtch, Ghose, & Wattal, 2013; Smith,
Windmeijer, & Wright, 2013). In a crowdlending context a similar effect was found (Berkovich,
2011; Yum, Lee, & Chae, 2012). Hildebrand, Puri and Rocholl (2013) and Kim and Viswanathan
(2013) show the positive effect of early investors on later investors on crowdlending platforms
when they are identified and recognized as experts or lead investors.
Spatial effects: Although the Internet potentially connects every citizen of the world and is
independent of geographical borders, there are still spatial effects at work. Using data from
Sellaband, Agrawal, Goldfarb and Goldfarb (2010) find that especially early investments are
driven by investors that are geographically and socially close to the entrepreneur. They categorise
these early investors as friends, family and fans that are crucial to kick-off the campaign by
22
visibly attracting money in its beginning. Although they could show that the online platform
eliminates most of the distance-related economic frictions (monitoring progress, providing input
and gathering information), it does not resolve the social-related frictions (Agrawal et al., 2011).
Furthermore, Lin and Viswanathan (2014) investigate a similar effect they call home bias. They
collect two sets of explanations for a home bias. The rational or economic perspective includes
transaction costs (shipping costs, cultural differences, cost of information acquisition,
informational advantage due to spatial proximity) and a behavioural perspective which draws on
factors like over-optimism towards home markets or homophily, that is the tendency to rather
bond with similar others.
(2) Entrepreneurial finance: The second research stream addresses the potential of
crowdinvesting to bridge the often-cited funding gap in the early stage of start-up financing.
Quite a lot of research efforts discuss the question, if crowdinvesting can close the funding gap
and whether it is a complement or an alternative to traditional start-up financing from business
angels, venture capitalists and banks. They also investigate what welfare impact this new industry
might unfold in terms of increasing the rate and direction of innovation and growth as well as job
creation (for instance: Hemer, 2011; Hemer, Schneider, Dornbusch, & Frey, 2011; Ley &
Weaven, 2011; Moritz & Block, 2013; Tomczak & Brem, 2013; Manchanda & Muralidharan,
2014 and Dapp & Laskawi, 2014). Dapp and Laskawi (2014) also mention the difficult question
of valuation methods for start-ups. They welcome the potential of crowdinvesting to bridge the
funding gap for start-up financing and its role in supporting innovation and growth for an
economy, but also draw the attention to the risks involved. It is very difficult to value a start-up
appropriately, because there is not much historical data to draw on and there are no real valuation
standards and requirements until now.
(3) Regulation: The third research stream covers crowdinvesting from a legal and regulative
perspective and takes the role of a more critical voice and view on crowdinvesting in the US
(Securities Act and JOBS Act) and Europe. Most of the literature discusses two main points that
need to be balanced: creating jobs and economic growth by making it easier for smaller
companies to attract equity from the public and at the same time making sure that investors are
protected reasonably and start-ups do not just take the money and run (Bradford, 2012; Cohn,
2012; Fink, 2012; Parsont, 2014; Stemler, 2013; Weinstein, 2013). Klöhn and Hornuf (2012) join
this discussion and give a thorough introduction of crowdinvesting in Germany and its legal
situation. The most critical voice in the crowdinvesting literature comes from Dorff (2013) who
23
cautions us against the “[s]iren call of equity crowdfunding” (p.1) and stresses the risk of adverse
selection of start-ups and information disclosure requirements of platforms and start-ups in the
US. Röthler and Wenzlaff (2011) offer a more constructive tone and give recommendations for
regulation at the level of the European Union.
(4) Motivation to participate: The fourth and last research stream is about the motivation and
decision to participate in different kinds of crowdfunding. There is not much literature or research
on that topic which is why we had to go one step back to the field of crowdsourcing. Kleemann et
al. (2008) examines the motivations for contributing time, energy and skills to crowdsourcing
activities. Drawing on the work of Ryan and Deci (2000) they differentiate between intrinsic
motivations, i.e. the task itself is inherently motivating, and extrinsic motivation, i.e. some form
of external reward is the main motivator. Along similar lines Brabham (2008) investigates
motivations to participate on iStockphoto, a Canadian crowdsourcing platform and finds that
financial reward is the main driver for participation and that the possibility to learn something
new, having fun, networking and peer recognition is only secondary to this.
Few scholars have investigated the motivation to participate in crowdfunding with regards to both
the entrepreneurs and the investors. Generally, there seems to be a better understanding of the
motivation on the side of entrepreneurs. Different studies show that raising money, getting public
attention and obtaining feedback on their products or services motivate participation of
entrepreneurs in crowdfunding (Gerber et al., 2012; Lambert & Schwienbacher, 2010).
Belleflamme, Lambert and Schwienbacher (2011) for instance theorise how a rational
entrepreneur would decide to either use crowdfunding (pre-ordering) or traditional sources of
capital as venture financing. If this form of crowdfunding enables the entrepreneur to extract a
larger share of the consumer surplus from crowdfunding customers, the entrepreneur has an
incentive to use crowdfunding instead of traditional funding.
To the best of our knowledge however there is no published research, which focuses on the
motivation to participate in crowdinvesting as an investor. The closest that we could find to this is
a conference paper written by Bretschneider, Knaub and Wieck (2014) who develop 14
hypotheses and a theoretical model from the literature. The paper in which they try to validate the
model by using a survey of investor customers from the German crowdinvesting platform
Innovestment has yet to be published.
24
Summarising this research stream we can say that despite its promise, research on motivation of
crowdinvestors published in scientific journals is still quite limited, especially quantitative
research. This is way we want to contribute to close this research gap with our thesis and to learn
more about profiles and the types of investors and the factors influencing investor decision-
making to participate in crowdinvesting.
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4 Research Method
With regards to the methodology applied in this thesis, mainly a quantitative approach has been
chosen which was complemented by some qualitative research in the form of interviews. The
methodological basis is a survey that allowed collecting data that was then used to evaluate
hypotheses that have been previously developed from existing theory. This approach is applied
for this study, as it is most suitable to investigate and explain the causal relationships between the
decision to participate in crowdinvesting and several independent variables. Thus, the research
approach is explanatory and aims to explain the relationship between variables, that is the
influence of different factors on the decision whether or not to participate in crowdinvesting as an
investor (Saunders, Lewis, & Thornhill, 2012).
In order to gain insights into the decision-making process of investors in a crowdinvesting
context several methods were applied. The research questions are examined in a quantitative way
by collecting data from crowdinvestors and retail investors using an online-based standardized
questionnaire. Descriptive statistical analyses, reliability analyses, factor analyses and a logistic
regression analysis were run using IBM SPSS Statistics 21. This approach allows to measure the
concepts and the relationship between the variables quantitatively (Saunders et al., 2012).
The relationship between the dependent variable and the independent variables is investigated
based on a binary logistic regression. As in other regression analyses, the logistic regression also
aims to find the best fitting model to describe the relationship between the dependent variable,
which is dichotomous in a binary logistic regression, and a set of independent variables, which
can be of any type (Hosmer, Lemeshow, & Sturdivant, 2013). The main difference between a
linear regression model and the logistic regression is that the dependent variable is binary, which
in this investigation is the question if a respondent has previously participated in crowdinvesting
or not. A linear regression is not possible in this case since the use of a binary dependent variable
with only two values violates the assumption of normal distribution. Additionally, the
dichotomous variable would not comply with the assumption of homoscedasticity, which is also
required for a linear regression (Warner, 2012).
The quantitative approach has been complemented with some more qualitative elements in the
form of semi-structured expert interviews, which were particularly used to adapt the theoretical
model and to develop the survey. Mainly due to the fact that there is limited literature in this
26
field, qualitative research was chosen in the first phase of this investigation project. Qualitative
research is a suitable way to investigate the research field in an explorative way. The interviewee
him-/herself provides the background of the subjective meaning, which allows a reaching of an
understanding of the motivation, behaviour and emotions of the interviewee. The interviews were
made in a semi-structured way, which gives the interviewee the possibility to talk freely and play
an active role. At the same time, the interviewer has the freedom to discuss further aspects with
the interviewees based on his/her arguments since no formal questionnaire is applied (Kurz,
Stockhammer, Fuchs, & Meinhard, 2009; Mayring, 2002). The data gained from the expert
interviews were considered as a complement to literature research and have been mainly applied
for the development of the conceptual framework.
The interviews included a total of seven interviews with different stakeholders in the
crowdinvesting industry. All interviews were conducted via the telephone in German, between
the 28th of May and the 1st of July 2014. The interviews lasted approximately one hour and were
scheduled with the participants by email in advance. A list of leading questions had been
developed before the interviews and the questions had been adapted to the background and
profile of the interviewees in order to account for their specific perspectives. However, as
mentioned, the interviews were made in a semi-structured way to provide the interviewee with
the possibility to give further input in addition to the initial questions and to offer the interviewer
the chance to react to this input.
Two interviewees were current CEOs of leading crowdinvesting platforms in the German-
speaking area, with one of them also being the founder of the corresponding platform. Another
perspective of the platform providers’ point of view was reached from an interviewee who was
the marketing director of a large crowdinvesting platform in the German-speaking area. These
three interviewees have been asked several questions regarding their impression and knowledge
of their investors’ motivation to participate in crowdinvesting. The questions further focused on
topics such as how well do you know your investors, do you have statistics about your investors,
do you engage in particular market research activities to increase the knowledge of your
customers (investors), could you identify particular crowdinvesting types, how would you
describe a typical crowdinvestor and what motives do you think drive the decision of a
crowdinvestor to participate.
27
Another two interviewees provided us with a more research-oriented perspective. The first of
them was en employee in the research team of a large financial institution and also published an
article about the phenomenon of crowdinvesting. The other one was a researcher at a German
university in the department of media and communication management, currently working on
topics related to crowdfunding and crowdinvesting. This interviewee has further been engaged in
establishing a crowdfunding association on both a national and European level. The questions in
these two interviews focused in particular on the current stage of crowdinvesting and the investor
motivation from a research perspective. Furthermore, as the first interviewee was employed in a
financial institution, we were especially interested in his view on crowdinvesting from a more
financial perspective and in comparison to other investment types.
Finally, two crowdinvestors have also been interviewed. One of these is called a serial
crowdinvestor as he has already invested in more than 50 start-ups. The other one has a lower
number of investments, but has been engaged in this market for about 1.5 years. Both
crowdinvestors have been asked why they started to invest in start-ups via crowdinvesting
platforms, what their motives are for such an investment and where they see the future of
crowdinvesting.
As it has been agreed with the experts during the interviews, the interviewees are kept
anonymous, which means that references and quotations are given by using Expert A-G.
Appendix 10.1 provides the full list of interviewed experts with their corresponding pseudonyms
and a short description of their background and/or position.
4.1 Questionnaire Design
Questionnaires are generally a suitable method for data collection in order to investigate the
relationship between a dependent and several independent variables, and they are particularly
recommended for explanatory research (Saunders et al., 2012). It is a form to collect data across
all subjects by using a standardised interview in the form of a self-completing questionnaire
(Brace, 2008). Brace (2008) further indicates that sometimes it is argued that questions should be
asked in different ways in order to tailor the wording to each respondent’s vocabulary and
knowledge of the topic. In order to avoid misunderstanding in our questionnaire, technical terms
were generally avoided and wording was kept as simple as possible. Additionally, the term
28
crowdinvesting was briefly defined at the beginning of the questionnaire so that all participants
had the same understanding of the concept.
The questionnaire was developed in English and later directly translated into German since most
respondents were addressed in Germany. Chapter 4.3.1 explains further details about the sample
and why mainly German-speaking countries were targeted.
The first part of the questionnaire addressed the general likelihood of the participants to
participate in crowdinvesting. Based on the novelty of crowdinvesting, the participants were
given a concrete example of a start-up looking for financing on a crowdinvesting platform. This
example is further described in chapter 4.1.1. The participants were asked to rate the likelihood to
participate in this particular example in an overall sense and in two different scenarios in
particular.
The second part consisted of several questions regarding the experience with crowdinvesting of
the participant. Therefore, a filter question was used to distinguish between respondents who
have previously participated in crowdinvesting and those who have never invested in
crowdinvesting before. Participants with crowdinvesting experience were then questioned about
further details of their investments and those without crowdinvesting experience were asked for
the reasons as to why they have not participated yet.
The next part of the questionnaire focused on the key variables of the theoretical framework.
Several items were developed for each variable and the respondents were asked to evaluate these
items by indicating their degree of agreement or disagreement on a seven point Likert scale.
The last part of the questionnaire consisted of several socio-demographic questions, including
questions about the available funds for investments per year and the investment habits of the
respondent regarding certain investment types.
The respondents required between 12 to 20 minutes to complete the survey. The participants were
assured anonymity and confidentiality.
In order to give the participants an incentive to complete the questionnaire, they were offered a
social incentive instead of a lottery with an individual prize. This was made in form of a donation
promise to the international organization Médecins Sans Frontières / Doctors Without Borders of
1 Euro per finished questionnaire. It was used in this survey to address the altruistic behaviour of
participants. This incentive is assumed to work best in this context – compared to financial
29
incentives with the same quantity – due to the nature of the target respondents (Robertson &
Bellenger, 1978). Individual respondents provided positive feedback concerning the chosen
incentive structure by sending an email to the authors after completing the questionnaire.
4.1.1 Exemplary Crowdinvesting Project
For illustrative purposes and to give a concrete example of how a crowdinvesting decision might
look like, a hypothetical investment scenario was constructed. An easy to understand illustration
was considered helpful in explaining crowdinvesting especially for those inexperienced with it.
The screenshot of a real campaign from the German crowdinvesting platform Seedmatch served
as a visual frame for the fictional start-up we named CloudGuard, which was presented on the
fictional platform we named Grow-Vesting. This way the participants were provided with a short
version of all textual and visual information typically used to present a start-up on
crowdinvesting platforms and its call for funding to the crowd. Thus, the example included
elements such as the video screen where the pitch video would be, the amount asked for, the
funding progress, the amount of investors, the days left for the campaign, etc. (see illustration 6).
In the questionnaire a short explanation of what the start-up does was provided. The minimum
amount for an investment was set at €250 representing the relatively low entry amounts typical
for crowdinvesting.
Illustration 4: Picture of fictional crowdinvesting scenario used in survey (source: Seedmatch, own creation).
30
In order to gain more insights into different risk-return-profiles of investors we created two
different investment and return options which were textually explained to the participants as
option A and option B. To make them as easy as possible to understand, the different options
were simplified in a way that accounts for the investment logic of crowdinvesting, but to avoid
confusion. It does not need to explain legal constructs in detail with which an investor could
acquire profit participating rights of a start-up.
We constructed the investment argument as follows: There is a chance to realize a return of x%
on an investment depending on the profit development of CloudGuard in the next five years, but
there is also a chance to lose the amount invested. Option A represented the choice with a higher
return and higher risk (900% return on investment and chance to lose all) whereas option B stood
for a choice of lower return and lower risk (250% return on investment and chance to lose not
more than 50% of amount invested). Although inspired by descriptions and forecasts from a
similar crowdinvesting campaign, the risk and return features were arbitrarily set by us to create
an easy to understand example, especially for respondents who had not heard of crowdinvesting
before.
4.1.2 Measurement Development
The questionnaire used for this research consisted mainly of opinion variables, asking for how
respondents felt about something (Saunders et al., 2012), in this particular context regarding
crowdinvesting. The questions developed were all closed-ended, which means that the respondent
had to choose an answer from a number of alternatives given. While closed-ended questions are
easier to analyse statistically, they have the disadvantage of limiting the range of participants’
responses (Jackson, 2011). Within the scope of closed-ended questions, the questionnaire
consisted primarily of rating questions, but also comprised some list, category and matrix
questions (Saunders et al., 2012).
The primarily applied measurement in this questionnaire was in the form of rating questions with
seven point Likert scales. According to Saunders et al. (2012) rating questions are especially
recommended to collect opinion data. The use of Likert scales for the rating is most suitable for
asking the respondent how strongly s/he (dis)agrees with a statement (Saunders et al., 2012). This
type of question was applied for almost all independent variables in our questionnaire. The
31
chosen seven point Likert scale contained an odd number of points and thus provided the
respondent with a neutral answer possibility. Hence, the respondent was not forced to rate every
statement positively or negatively, but had the option of a not sure / don’t know answer in the
middle of the scale (Jackson, 2011). The scale applied in this questionnaire reached from strongly
agree to strongly disagree and likely to unlikely respectively with only the two poles being
indicated. The points in between were not specifically named.
As indicated by the name, list questions offer the respondent a list of answer possibilities where
s/he can choose one or more. In addition to the given list, the respondent can be offered the
choice to add his/her own response with a catchall category of other. This possibility was chosen
in this survey for a question about the crowdinvesting platforms that have been used and the
reasons why someone has not participated in crowdinvesting so far. Furthermore, yes/no
questions belong to this category and have been applied for questions about previous experience
with crowdinvesting and involvement with the start-up industry (Saunders et al., 2012). Churchill
and Iacobucci (2005) refer to yes/no questions as dichotomous questions based on the fact that
only two alternatives are presented compared to multichotomous questions with several answer
alternatives.
Also the dependent variable was measured with a dichotomous question, providing the answer
possibility yes, with the meaning that the respondent has crowdinvesting experience, or no,
accounting for the fact that the participant does not have any crowdinvesting experience. The
investigation project aims to identify factors that influence the decision of whether or not to
participate in crowdinvesting. Instead of using a hypothetical answer to the question if someone
would participate in crowdinvesting, the participants were asked if they have actually participated
in crowdinvesting. It seems most reasonable to use the actual experience with crowdinvesting as
a way to investigate the factors that influence the decision of an investor to participate in
crowdinvesting. This question is the basis for the distinction between the two sub-samples of
crowdinvestors and retail investors.
In addition to rating and list questions, category questions were used, which are explained as
questions that “are designed [so] that each respondent’s answer can fit only one category”
(Saunders et al., 2012, p. 434). This type of questions is generally used for behavioural questions
and was mainly applied in the socio-demographic section of this questionnaire. For example
32
gender, age, occupation, education and income of the participants were asked by means of
category questions.
Furthermore, one matrix question was included at the end of the questionnaire in order to identify
the investment profile of the participant. The respondent was asked for his/her familiarity with
capital markets by specifying his/her experience with various investment types. The matrix
consisted in this case of several asset classes and time frequencies (see also question 28 in
appendix 10.5). The respondent was asked to indicate his/her frequency of investing in the
corresponding investments. A matrix or grid of questions is a suitable possibility to record
responses to several similar questions at the same time (Saunders et al., 2012).
4.2 Survey Pretest
Due to the fact that most items have been newly developed for this questionnaire, a pretest was
conducted before starting the actual data collection among crowdinvestors and retail investors.
Given that questionnaires do not allow prompting and exploring issues further, the questions need
to be defined precisely prior to data collection (Saunders et al., 2012). Thus, the pretest appeared
to be a suitable method to ensure the quality of the questions and to validate and adapt measures
of the variables in the model.
Before starting the actual pretest of the questionnaire, a total of ten people tested the survey
beforehand for length, convenience, wording and understanding of the questions. Four persons
tested the German questionnaire and five the English version, while one person who is bilingual
in German and English checked both versions for consistency. The comments and suggestions for
improvement that were made by these test participants were taken into account for the pretesting
survey where reasonable.
The pretest was done with an online-based self-report survey available in English and German
and was mainly distributed among students, most of them with a background in finance,
accounting, economics or related fields, who are likely to have some knowledge about
investments. In order to motivate the participants to complete the survey, a lottery was introduced
with the possibility to win a €25 Amazon voucher. In total, 75 persons participated in the pretest
with 52 participating in the English survey and 23 in the German version. However, 12
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participants did not complete all questions of the survey and were thus not considered, which
leads to a participation of 63 people in the pretest.
The main purpose of the pretest was to assess the reliability and validity of the variables. In order
to test the variables for their internal consistency, that is their reliability, Cronbach’s Alpha was
applied as statistical measure (Cronbach, 1951). Bortz and Schuster (2010) explain Cronbach’s
Alpha as a coefficient that estimates the reliability of the scores that consist of all the test items.
In the context of this research project, Cronbach’s Alpha is considered to be a suitable tool to
measure the consistency of responses to a set of scale items that are combined as a scale to
measure a particular factor (Saunders et al., 2012). Table 2 summarizes the Cronbach’s Alpha
values for all variables included in the pretest survey. Furthermore, the validity was tested with a
factor analysis. The factor analysis is a suitable tool to test how well one item fits with another
group of items and how the items can be clustered in variables based on their correlations (Bortz
& Schuster, 2010). Individual items were excluded after the factor analysis, especially if single
items loaded on an individual factor or if the combination of different items to one factor did not
seem reasonable from a content perspective. The factor analysis showed generally that most
items loaded on the factors that they were intended to, which indicates that these factors
correspond with the variables that were developed in the conceptual framework. The results of
the factor analysis for all independent variables are included in appendix 10.2.2.
Category Factor Items Pretest Alpha
Risk-return Consider-ations
Expected return
A high financial return is important for me when considering investment alternatives. The possibility of exceptionally high returns makes crowdinvesting interesting to me. I accept the high risk of losing my investment when I have the chance of exceptionally high returns.
0,782
Diversification
In times of low interest rates, crowdinvesting seems to be an attractive alternative. Crowdinvesting is an alternative worth considering compared to other financial investments (shares, investment funds, saving accounts). I see crowdinvesting as a possibility to diversify my portfolio.
0,794
Risk The risk related to an investment on a crowdinvesting platform is too high considering the expected return. I prefer investments with a lower risk profile.
0,475
Social
Relevance Support entrepreneurship / new ventures
Crowdinvesting is a great possibility to support new ventures. I like the idea of opening possibilities for start-ups by supporting them financially via crowdinvesting. Crowdinvesting is a great opportunity to support an entrepreneurial culture.
0,862
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Close financing gap
I think it is very difficult for start-ups to get early-stage funding. I support a new venture if I like the idea even though I may not be convinced about the economic success. I like the idea of making it easier for start-ups to receive funding by supporting them with my investment.
0,658
Economic / societal impact
Crowdinvesting gives me the possibility to support innovation. I think innovation and entrepreneurship are very important for an economy. Crowdinvesting offers the opportunity to support the society, e.g. by creating new jobs.
0,729
Innovative
Invest-
ment
Early adopters
I (would) enjoy being involved in the start-up I invested in. If I invest(ed) in a new start-up, I (would) want to be one of the first investors. Among my friends, I’m often the first to try out new things.
0,567
Trust in online platforms
It feels safer to invest via my bank instead of using an online platform. I feel more comfortable investing through my online banking portal than using another online platform.
0,888
Personal
Utility
Self-representation
I like to talk about my investments. I (would) enjoy talking about the start-ups I support financially. I (would) enjoy participating in crowdinvesting because it provides an interesting conversation topic. I (would) share my investments in start-ups online (social media, blogs etc.).
0,781
Network I have a strong interest in start-ups / new ventures. An investment on a crowdinvesting platform would increase / increases my own network. I (would) enjoy interacting with the project teams (start-ups). I (would) like to interact with other crowdinvestors.
0,784
Advocate
Recom-
mendation
Advocate recommendation
I would be more likely to invest in a crowdinvesting project if it was recommended by friends / family. I generally trust investments more if they are recommended by experts. I would be more likely to invest in a crowdinvesting project if it was recommended by an expert.
0,815
Neutral
Infor-
mation
Coverage in financial press
Before making an investment decision, I get informed in the financial press. It is important for me what the financial press writes about particular investments.
0,842
Coverage in general press
It is important to me what the general press publishes about investments. If the general press published a positive article about crowdinvesting, I would be more likely to invest.
0,882
Table 1: Cronbach’s Alpha values of the pretest analysis.
Based on the factor analysis and low Alpha values, certain items were taken out in the final
survey and other items were added to the questionnaire. The following table presents an overview
of the items that have been eliminated or included respectively after the pretest.
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Factor Item Action
Expected return Crowdinvestments offer a good opportunity to earn high returns.
Excluded after pretest
Risk I consider an investment on a crowdinvesting platform to be risky.
Added after pretest
Risk Compared to other investments, I consider crowdinvesting to be too risky.
Added after pretest
Early adopters I like to explore new technologies that emerge from the internet.
Added after pretest
Early adopters When I consider making investments, I like to look for new and innovative options.
Added after pretest
Early adopters Participating in crowdinvesting would satisfy / satisfies my sense of curiosity.
Excluded after pretest
Missing trust in online platforms
I am very careful with investments via online platforms, e.g. crowdinvesting platforms.
Excluded after pretest
Possibility to follow the venture
I (would) like the fact that I can follow the growth of a new venture.
Excluded after pretest
Interest in start-ups I have a high interest in entrepreneurship in general.
Excluded after pretest
Coverage in financial press
If the financial press published a positive article about crowdinvesting, I would be more likely to invest.
Excluded after pretest
Table 2: Changes in items based on the results from the survey pretest.
4.3 Survey Investigation
The data for the final study was collected during a period of 26 days from 29th of July to 23rd of
August 2014. The self-reporting questionnaire was available in English and German and the data
collection was done via the online survey tool www.soscisurvey.de. Crowdinvestors especially
were mainly targeted in German-speaking countries – Germany, Switzerland and Austria – and
thus a German version of the questionnaire was used in order to avoid comprehension issues.
Participation in the questionnaire was anonymous and voluntary.
4.3.1 Sample
Due to the impossibility of receiving responses from the entire population, in this context from all
crowdinvestors and all retail investors, it was necessary to use a sample for the investigation.
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According to Bortz and Schuster (2010) “[…] a sample represents a part of all objects under
investigation, which shall represent the relevant characteristics of the entire population as exact
as possible. Thus, a sample is a ‘thumbnail’ of the entire population” (p. 80, translated). The goal
is generally to make sure that the sample represents the entire population of the investigation.
Thus, the survey was conducted among individuals from both groups of interest to make sure that
the characteristics of the sample resemble the ones of the population as close as possible. The
data was collected by means of convenience sampling (Churchill & Iacobucci, 2005). Churchill
and Iacobucci (2005) mention that results based on convenience samples should be interpreted
with caution as the sampling process involves a certain degree of personal judgment. However, in
this investigation, convenience sample was applied due to the fact that quite a specific population
was targeted and this group, particularly crowdinvestors, was rather small and difficult to access.
Convenience sampling method is particularly helpful when cases are challenging to identify and
contact. Thus, Saunders et al. (2012) suggest to publicise a need for cases through appropriate
channels and data is then collected from those participants who responded. In the following, the
exact channels and target groups are presented in more detail.
The focus of this investigation was put on the German-speaking market, which includes
Germany, Switzerland and Austria. Several reasons explain this geographic emphasis. First, the
authors of this thesis have particular knowledge and contacts to the crowdfunding and
crowdinvesting industries in these particular countries. Considering the difficulty of getting
access to crowdinvestors, this previous contact with some important players of the industry was
seen as crucial in order to collect suitable data for the investigation. Furthermore, Germany,
Switzerland and Austria are somewhat ahead of most other countries regarding crowdinvesting.
The reason for this development is mainly based on the legal frameworks and particularly the
exemptions from prospectus requirements, if small amounts are raised (Klöhn & Hornuf, 2012).
In the US for example, corresponding legislation still needs to be adapted in order to support
crowdinvesting activities. So far, it is mainly in the European Union where important exemptions
from general securities legislation are allowed in order to promote crowdinvesting (Hornuf &
Schwienbacher, 2014). The German-speaking area is also known for its development of new and
alternative investments. Particularly Switzerland has seen a fast growing number of new financial
institutions focusing on alternative investments such as impact investment. Rodney Schwartz,
CEO of ClearlySo, mentions Swiss as well as Dutch and Scandinavian institutions to be well
ahead, when it comes to impact investment, which is due to a high demand from institutional
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investors but also from retail investors who are particularly looking for investment alternatives
that are socially responsible (UK Sustainable Investment and Finance Association, 2013). Thus,
investors from these regions may generally be more willing to try emerging investment
opportunities. Based on these reasons, it seemed reasonable to use a sample of participants in the
German-speaking region for a first investigation of influencing factors in crowdinvesting.
Furthermore, focusing on a common language area instead of one particular country is also in
line with investigations from Chen (2013) who has found language, and thereafter specifically the
encoding of time, to have an important impact on the economic behaviour of individuals.
However, generalisations of the results gained from this particular group of investors might be
somewhat limited. This issue is further addressed in chapter 7.3.2, where the results of this study
are discussed and evaluated.
The target participants for the research study were both current crowdinvestors and retail
investors. Different channels were used in order to address these two groups of participants.
Generally, the group of crowdinvestors was more difficult to access, mainly due to the fact that
they are difficult to identify and it is thus challenging to address them directly. Furthermore, there
is a rather limited number of active crowdinvestors given that the development is still quite recent
as it is also shown by the degree of innovativeness analysed in chapter 2.3. One important
channel to address crowdinvestors was the publication of the need for cases in adequate
discussion groups. Particularly the German Crowdinvesting forum proved to be an access point to
crowdinvestors. The founder and moderator of this forum also supported our request for
participants. A second key channel for distributing the hyperlink for the survey were
crowdinvesting platforms that were contacted and asked to forward the request to their investors.
Several of them shared the link of the online survey with their investors via internal newsletters
(e.g. Innovestment, Conda, investiere.ch) and/or via their social media channels (e.g. bankless24,
fundedbyme). In order to incentivise crowdinvesting platforms to distribute the survey among
their investors, they were provided with a summary of the analysis at the end of the investigation.
Both crowdinvestors and crowdinvesting platforms were also asked to share the request to
participate in the online survey within their crowdinvesting networks. Thus, the likelihood of
receiving further responses from active crowdinvestors was increased. This method appeared
most suitable in this context based on the difficulty to contact crowdinvestors directly.
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The second target group of this study, retail investors, was targeted separately via suitable
channels. Retail investors are defined and contrasted in this context as private persons who are
active investors themselves and have certain knowledge about capital markets. As this particular
group is rather difficult to target directly, a question regarding investment experience was
included in the questionnaire as control variable. Furthermore, we aimed to target in particular
private investors with some interest in new and innovative investments. Thus, one of the main
channels for addressing retail investors was the alumni association of the Foundation of German
Business. Alumni in this particular association seemed to be most suitable for this survey as they
usually have a rather high level of income and are thus more likely to have some money that they
invest themselves. Additionally, they are well known for their open-mindedness and interest in
emerging technologies. Furthermore, several contact persons within financial institutions and
financial advisors were addressed with the request to participate in the survey themselves and to
forward the hyperlink of the survey to their customers. Additionally, several discussion groups in
social media were addressed with topics in innovative investments, with a particular focus on
impact investments and a newsletter was sent out to retail investors with an interest in alternative
investments, mainly by using our own network talent-invest.de.
In total, around 900 persons were contacted directly and 527 persons opened the hyperlink of the
survey. 215 respondents participated in the survey while 149 of them completed the questionnaire
entirely. Individual questionnaires, which have not been finished, were excluded from the data
set. We are aware of the fact that the number of actual responses is not very high. There are
several possible reasons why we believe that potential participants might have opened the
hyperlink, but did not continue at all or not until the end. First, we analysed the statistics of the
questionnaire and it appears that the majority of the participants who did not complete the survey,
stopped already on page 2, which is the page after the introduction page of the study. Given that
crowdinvesting is a quite new topic, we assume that some people were just curious to see what
the study is about, but when the questions started on page 2, they did not want to actually
participate in the survey. Furthermore, there are many different studies and research projects at
the moment as we learned from our interviews (Expert B, 2014; Expert C, 2014). Some people
may just have opened the hyperlink to see our approach to the topic with no real interest for
participating in the survey. Another reason for people to just open the hyperlink, but not continue
with the survey might be the fact that a questionnaire with a length of approximately 15 minutes
appeared to be too long.
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Of the 149 questionnaires that were completed entirely, 51 responses came from people with
experience in crowdinvesting and 98 participants did not previously invest in start-ups by using
an online platform.
4.3.1.1 Crowdinvestors vs. Retail Investors
This investigation project aims to identify factors that influence the decision of an investor to
participate in crowdinvesting. For this reasons, two groups are compared with regards to their
view on different dimensions of crowdinvesting. Therefore, the group of crowdinvestors is
contrasted to retail investors. Crowdinvestors are identified in the survey by the fact that
participants have previously participated in crowdinvesting or are currently engaged in such an
investment. In contrast, the group of retail investors is not that easy to identify and a description
is given in this chapter.
First of all, it is drawn on the definition given by Black (2008), who explains a retail investor to
be “any natural person who owns stocks [or other securities] by any means” (Black, 2008, p.
303). Thus, a retail investor is understood as an individual person who is investing in securities
and has consequently some experience with capital markets. Furthermore, another important
criterion for a participant to be classified as a retail investor in this research setting is the fact that
s/he has no experience in crowdinvesting.
In order to identify retail investors in accordance to the explanation given above, several
questions have been included in the questionnaire. The first question that allowed filtering for
retail investors asked whether the participant had experience with crowdinvesting. Answering
this question with yes categorised the respondent as crowdinvestor. All participants who
answered at this point with no were considered to be potential retail investors. In the context of
this study, it is also important that the investor him-/herself trades the securities and does not only
own them as the latter could mean that the investor had a financial advisor buying and selling the
securities for him/her. In such a case, the retail investor would not have personal experience with
various investment types. Therefore, another question was constructed to account for the aspects
of being “[a] natural person” (Black, 2008, p. 303) and of having personal experience with capital
markets and different investments. This particular question asked the respondents for their
experience with different types of investments, such as sovereign bonds, stocks, investment funds
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and derivatives. The criterion for a respondent to be classified as a retail investor was to invest
personally in any of these investments at least once per year.
Among the group or retail investors, i.e. those respondents who do not have any previous
experience with crowdinvesting, 16 indicated that they also do not have any experience with
other investments. This means these respondents answered in the questionnaire that they never
invest personally in any of the investments mentioned. The data seta of these 16 respondents
were excluded from the analysis, as they are neither crowdinvestors nor financial retail investors
due to their missing experience in both areas.
4.3.1.2 Potential Response Biases
The use of self-report questionnaires may create issues about potential response biases, especially
regarding non-responses. Response biases might lead to biases in the sampling and consequently
to noises in the conclusions and in the representativeness of the results.
Non-response bias describes the bias emerging from the fact that a certain group did not
participate in the survey and can produce misleading conclusions that do not generalise to the
population (Rogelberg & Stanton, 2007). Given that a self-report survey is used for this
investigation and participation is voluntary, non-response bias might be an issue in this
investigation. The authors tried to reach as many groups of target participants as possible in order
to address a broad group of potential respondents. Furthermore, several response facilitation
approaches suggested by Rogelberg and Stanton (2007) were applied during data collection. As
recommended, potential participants have been pre-notified in the sense that crowdinvesting
platforms were contacted four weeks in advance in order to prepare them regarding the
distribution of the survey. The questionnaire was designed to be as appealing and pleasant as
possible. Items per page were kept on a low number and a graphical element was used to
illustrate the example of a crowdinvesting campaign. Also reminder notes were sent out several
times during the data collection.
However, it has to be acknowledged that the response rate was still not very high. One important
reason for a rather low response rate might be the fact that the data was collected mainly in
August, which is generally a time where many people are away on vacation. Additionally, Baruch
(1999) reported that response rates further worsened over the last years. This might be
41
particularly the case in crowdinvesting since several research projects are currently conducted in
this field, many of them relying on surveys. Nevertheless, there is no indication that specific
groups have not answered the survey on purpose, which would lead to a bias in the results and
conclusions. The non-response bias appears not to be systematic and rather seems to be based on
a personal decision of the participant to participate or not according to his/her time constraints
and motivation.
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5 Theoretical Framework and Hypotheses
One of the main characteristics of crowdinvesting is that investors acquire some form of profit
participating right of a start-up company. The investor selects start-ups according to his/her own
preferences and can diversify investments by choosing several companies that are making the
public call for funding on a certain platform. Some crowdinvesting platforms, such as Bergfürst
in Germany, even offer a secondary market where shares can be traded. All these features of
crowdinvesting resemble the characteristics of traditional financial instruments, particularly
investments in the stock market. Thus, the theoretical framework applied in this thesis in order to
investigate the underlying factors of crowdinvestors’ behaviour and decision-making is based on
the research conducted on retail investors.
A process with several steps was applied in order to create a theoretical framework for the
purpose of this research project. First, a suitable model from research about retail investors and
their motivational factors was identified (Nagy & Obenberger, 1994). Second, the factors
identified in this model were adapted and complemented with research about crowdinvesting.
Third, due to the fact that research about crowdinvesting is rather limited, especially regarding
investor behaviour, further input was gained from interviews with experts in crowdinvesting.
More details about these interviews are presented in chapter 4.
5.1 Literature on Investor Decision-‐making
One of the most fundamental concepts in classic economics regarding human behaviour and
decision-making is the idea of expected utility from utility theory, which assumes that an
individual knows all the options and their outcomes in advance. The individual would pick the
option that maximises or optimises the respective expected value. Applying this idea to an
investment context we need to include the notion of inter-temporal choice, because the profits of
an investment typically lie in the future. This means that an individual investor faces a trade-off
and has to decide whether to consume now or in the future. S/he weighs the benefits of
consuming today against the possible benefits of investing unconsumed funds to gain greater
consumption benefits in the future. If s/he decides to invest unconsumed funds, s/he selects the
set of options that maximises long-term satisfaction. Utility theory assumes that investors are
43
absolutely rational, risk-averse and have limitless cognitive capabilities to deal with complex
choices. Thus, considerations of risk and return, i.e. utility from the investment, are key for
rational investors (Sultana & Pardhasaradhi, 2012). Modern portfolio theory complements this
understanding by the perspective of creating portfolios of uncorrelated asset risks, which leads to
the possibility of diversification as a suitable method to either reduce the overall risk of a
portfolio while maintaining its return level or maximising its returns at a certain risk level
(Markowitz, 1952).
However, economic utility theory and particularly the assumptions of modern portfolio theory
have been challenged by more recent fields such as behavioural finance, which aims to explain
investment decisions from a behavioural perspective. At the latest, since the publication of
prospect theory (Kahneman & Tversky, 1979), financial decision-making is not considered to be
a completely rational process. Their results show that there are many different factors that
influence an individual’s decision-making process which are also true for investors. One factor is
the presentation or framing of information, which can influence decision-making. Also the time
preference of investors can result in the fact that they value similar options in different ways.
Furthermore, investors fear losses more than they value gains, which has an impact on their
decision-making. Additionally, risk considerations differ between various decisions. Investors
tend to be risk averse in situations where they face a sure gain but are willing to take more risk if
a sure loss is at stake (Tversky & Kahneman, 1981; Kahneman, Knetsch, & Thaler, 1991).
While the research stream of behavioural finance and in particular the prospect theory might be
one of the most well-known theories that challenge the assumptions of rational investors and the
ability of making complex choices, it is certainly not the only one. There are further researchers
and studies that challenge the assumptions of economic utility theory and find other factors to be
important when making investment decisions (Barnewall, 1987; Lewellen, Lease, & Schlarbaum,
1977; Warren, Stevens, & McConkey, 1990). In contrast to behavioural finance, these studies
focus on other dimensions such as psychological (Barnewall, 1987) or demographic (Warren et
al., 1990) factors that influence investment decisions of individual investors. The common
challenge of all these investigations is to identify factors – rational as well as non-rational – that
influence investment decisions.
By now, it is quite safe to assume that the process of making an investment decision does not
only include considerations about risk and return, but manifold factors and variables that
44
influence and frame an investor’s decision-making. Thus, understanding the decision-making
process of an investor is rather complex. One way through which academic studies deal with this
complexity is the use of surveys that contain different factors and are presented to investors to
provide their opinion. Nagy and Obenberger (1994) developed a list of 34 variables in order to
investigate the relative importance of various economic, behavioural and psychological factors.
These factors were ranked according to their importance by a sample of 137 experienced
shareholders. The study aimed to identify the most relevant influential factors on individual
decision-making when purchasing stocks. The results indicate that some traditional wealth-
maximization criteria, such as expected earnings of the company and diversification needs, and
some other diverse variables, such as feelings for the firm’s products and services, play an
important role in the stock purchase decision. Nagy and Obenberger (1994) further summarize
the 34 factors in seven categories: Neutral Information, Accounting Information, Self-
Image/Firm-Image Coincidence, Classic, Social Relevance, Advocate Recommendation and
Personal Financial Needs (see also illustration 4 for an overview).
Label
Neutral Information
Accounting Information
Self-Image/Firm-Image Coincidence
Classic
Social Relevance
Advocate Recommendation
Personal Financial Needs
Illustration 5: Factor labels according to Nagy and Obenberger (1994).
Different researchers used this generic framework for further studies about investors’ decision-
making. Beal, Goyen and Phillips (2005) investigate the motivation of investors who desire to
invest ethically. In particular, this study focuses upon an investment in a company with the
objective of conservation and the financial emphasis on stability rather than maximising
Factors Influencing
the Equity Selection
Process of Individual
Investors
45
shareholder returns. The results show that besides financial returns, so-called psychic returns are
an important factor for ethical investors. An example of these psychic returns can be the social
impact that is generated as an output of the activities of the firm in which the investor invests
(Beal et al., 2005).
Another example for the application of Nagy and Obenberger’s framework is a study conducted
by Clark-Murphy and Soutar (2005) who apply various factors from the original framework to
explore the share preferences of individual share investors. The authors identify four different
types of investors according to their individual preferences and investment goals: the explorers,
risk-averse investors, traders, and contrarian investors.
Furthermore, the framework developed by Nagy and Obenberger (1994) is used to analyse
decision-making of investors in various geographic regions. Bennet, Selvam, Indhumathi,
Ramkumar and Karpagam (2011) applied an adapted version of the framework to investigate the
factors that influence retail investors’ attitude and decision processes in India. Another example
particularly investigated the case study of the stock exchange in Kuala Lumpur to identify the
factors that influence the decision-making process of small investors (Baghdadabad, Tanha, &
Halid, 2011).
Based on the broad application possibilities of the framework developed by Nagy and
Obenberger (1994) to investigate different investment decisions, it is also used for this thesis as a
foundational theoretical model from which we ourselves develop to an adapted theoretical
framework which fits into the context of crowdinvesting. Although crowdinvestors may behave
quite differently during their decision-making process, it is assumed that most factors that
influence traditional financial investors also have an impact on crowdinvestors. This assumption
is made because crowdinvesting as such shares many characteristics with traditional investments.
For example, most crowdinvesting platforms offer participation rights that are similar to
securities known from other investments such as equity shares or profit participating loans.
Furthermore, crowdinvesting seems particularly similar to equity investments. Investors in
traditional equity investments buy shares that provide them with rights to participate in profits of
usually large enterprises. Equity investment thus provides the possibility to become a part of the
company’s ownership and provides regular returns in investment as dividend income or through
appreciation in share price (Sultana & Pardhasaradhi, 2012). We argue that the same is true for
crowdinvesting, where crowdinvestors purchase similar profit participating rights, benefit from
46
price appreciation and also become owners of the company4, with the main difference that the
company is not a large, established enterprise but a start-up company. Some platforms even have
a secondary market where prices of the participation rights in start-ups are listed. An example for
such a platform is Bergfürst whose secondary market resembles in many aspects those of a stock
exchange (Bergfürst, 2014). Illustration 6 shows an example of such a stock exchange on a
crowdinvesting platform.
Illustration 6: Price development of the shares in a start-up company (Bergfürst, 2014, p. 1).
There are also many small differences in the two investments such as the valuation, which is
more straightforward for multinational companies that are listed at the stock exchange compared
to new ventures. Additionally, investors in start-ups face the problem of missing track records
and limited history. Nevertheless, the mechanisms of both investments appear to be quite similar.
Hence, we assume that also the factors that influence the decision-making in crowdinvesting are
similar to other investments, particularly compared to equity investments. Consequently, we see
the factors tested by Nagy and Obenberger (1994) as a suitable starting point for the development
of our own conceptual model.
However, based on literature, mainly from crowdfunding, and expert interviews there seem to be
further factors that play an important role for crowdinvestors. Thus, the following chapter
4 Whether the crowdinvestor becomes a real owner of the start-up depends on the exact investment instruments offered by the platform. There are different possibilities with some of them providing the rights to participate in profits, but without actually participating in the ownership. Also the fact of having voting rights differs from platform to platform. Furthermore, there are legal differences between countries and the exact financial instruments offered in crowdinvesting, which are not further elaborated (see e.g. Klöhn & Hornuf, 2012 for further details).
47
presents the process of adapting the framework from Nagy and Obenberger (1994) to the context
of crowdinvesting. By adapting the original framework, a theoretical model is developed that
serves as a basis for our questionnaire to address the research questions of this thesis.
5.2 Development of the Theoretical Framework
The theoretical framework presented by Nagy and Obenberger (1994) has been adapted by
following two steps. First, crowdinvesting literature has been analysed to identify important
factors that influence crowdinvestors during their decision-making process. Second, explorative,
semi-structured interviews with crowdinvesting experts (see chapter 4 for more details) were
conducted in order to discuss their view on important factors that influence the decision-making
process of crowdinvestors.
The decision-making process in this research project is considered to be a two-step approach.
First, the investor decides whether to participate in crowdinvesting in general and second, s/he
selects the particular start-up s/he wants to invest in. Thus, we consider the decision-making
process to have a primary and secondary phase with different factors influencing the
corresponding decision. Since this research project focuses on the first phase – the question of
whether or not to participate in crowdinvesting at all – only factors that play an important role
during this phase are considered. Start-up specific variables that influence the investment
decision between different ventures presented on a platform are not considered. Given that the
framework developed by Nagy and Obenberger (1994) was applied to better understand the
decision-making process of an investor who decides between different stocks, this model had to
be adapted in order to fit the particular research question. Consequently, the first step was the
exclusion of all labels that were firm specific and focused on the question of which stock should
be chosen.
In particular, the labels Accounting Information and Self-Image/Firm-Image Coincidence were
not considered in the framework to investigate the decision-making process of crowdinvestors.
As mentioned before, the investment activity is investigated in this thesis and not the specific
investment for one start-up or the other. Both Accounting Information and Self-Image/Firm-
Image Coincidence refer to the individual investment, which is in the case of the study from
Nagy and Obenberger (1994) the individual stock. Since this thesis does not investigate the
48
decision for start-up 1 versus start-up 2, the accounting information or financial data of the
individual start-ups does not influence the decision of whether to participate or not in
crowdinvesting. The same is true for the coincidence between the self-image of the investor and
the firm-image since there is no individual firm that is of interest in this study.
Furthermore, the label Personal Financial Needs was merged with Classic since particularly
diversification considerations – one of the key variables within the label Personal Financial
Needs in the original framework – can also be regarded as a classic factor within investors’
decision-making process as it is also in accordance with Markowitz (1952). Furthermore, this
dimension was renamed to Risk-return Considerations as the label Classic appeared to be quite
generic. This new dimension includes various aspects regarding return possibilities, riskiness of
the investment and diversification aspects, which is according to Markowitz (1952) a key
instrument to reduce the overall risk of a portfolio. It thus appears reasonable to pool these three
aspects of risk, return and diversification in one category.
On the other hand, two new labels – Innovative Investment and Personal Utility – were added to
the original model, which refer mainly to the specific nature of crowdinvesting. The category
Innovative Investment is based on the fact that crowdinvesting opens a rather new option within
the investment universe and its new and innovative characteristics may influence the decision-
making process of investors. This type of investment may especially attract investors who like to
explore new possibilities, are curious and are interested in new technologies (Bretschneider et al.,
2014; Hemer, 2011; Sheth, Newman, & Gross, 1991).
Furthermore, during the expert interviews and also according to crowdfunding research, it was
pointed out that crowdinvesting seems to create not only an expected financial return, but also
emotional and personal benefits, which were assumed to play an important role (Belleflamme et
al., 2011; Expert A, 2014; Expert E, 2014). Thus, the label Personal Utility was included in the
theoretical model.
The following table presents an overview of the conceptual framework, including all categories
and variables, developed for this thesis.
49
Label Key variables
Risk-return Considerations
Expected Return Diversification Risk
Social Relevance Social Relevance
Innovative Investment Early Adopters Trust in Online Platforms
Personal Utility Self-representation Network
Advocate Recommendation Advocate Recommendation
Neutral Information Neutral Information
Table 3: Adapted labels and key variables for this research project.
The development of the key variables within each label and the corresponding hypotheses is
explained in the following section.
5.2.1 Key Variables and Hypotheses
Key variables within each label were identified from the literature regarding decision-making of
individual investors, crowdinvesting research, and expert opinion. Besides, the hypotheses are
developed, which are later analysed based on the survey among crowdinvestors and retail
investors.
Expected Return
Earning a high rate of return can be considered to be one of the traditional variables when making
a decision for an investment. Traditional schools such as economic utility theory and modern
portfolio theory understand return maximization to be one of the key considerations when making
investments (Markowitz, 1952; Sultana & Pardhasaradhi, 2012). Studies from Nagy and
50
Obenberger (1994) and Pascual-Ezama, Castellanos, De Liaño and Scandroglio (2010) support
the importance of expected returns for investment considerations. Furthermore, several studies in
crowdfunding have shown that the rate of return – or the level of reward, depending on the type
of crowdfunding – plays an important role for financial backers / investors (e.g., Gerber, Hui, &
Kuo, 2012; Hemer, 2011). Thus, it is assumed that expected returns also influence the decision-
making process in a crowdinvesting context. Bretschneider et al. (2014) found this factor to be
one of the key variables in a crowdinvesting context. This leads to the hypothesis that investors
who aim to maximise their returns are attracted by crowdinvesting.
H1: Investors who consider crowdinvesting to be a way of earning high returns are more
likely to make a decision to participate in crowdinvesting.
Diversification
Nagy and Obenberger (1994) show in their study that diversification considerations are one of the
most important factors for retail investors. Diversification does not only refer to different
investments within one asset class, but also includes various asset classes in the portfolio. This is
particularly interesting since different asset classes react differently to macroeconomic
circumstances. It is thus generally a suitable tool to control for the overall portfolio risk while still
looking for high returns (Markowitz, 1952). Crowdinvesting itself can be seen as a fairly new
asset class and it is hypothesised that investors with needs to diversify their portfolio are more
likely to consider crowdinvesting. This assumption was further supported by statements from
several investors during the interview process who mentioned diversification as one of the
primary factors that led to their decision of starting with crowdinvesting (Expert F, 2014; Expert
G, 2014).
H2: Investors who consider crowdinvesting to be a way to diversify their investments are more
likely to participate in crowdinvesting.
Risk
Together with expected return and diversification aspects, risk is considered to be one of the
classic influencing factors when it comes to investment decisions (Nagy & Obenberger, 1994). In
traditional investment theory, the objective of minimising risk of the portfolio is a key criterion
51
for the decision (Markowitz, 1952). Based on the assumption that crowdinvesting is considered to
be an alternative to other investments, risk has an important impact on investors’ considerations.
As crowdinvesting is generally seen as an investment with high risk due to its characteristics as
venture capital (Kortleben & Vollmar, 2012), it is possible that particularly risk-averse investors
do not find crowdinvesting to be attractive. Therefore, it is hypothesised that risk has a negative
influence on the decision to invest in the crowdinvesting asset class.
H3: Investors who consider crowdinvesting to be a risky investment compared to traditional
ones are less likely to participate in crowdinvesting.
Social Relevance
Besides traditional influencing factors in investor behaviour theory such as considerations of
return, risk and diversification, softer factors seem to play an important role for crowdinvestors.
One of these softer factors might be the possibility to not only create welfare on the investor’s
individual level, but to also support entrepreneurship, innovation and finally the society and
economy as a whole.
A first aspect of this dimension is the feeling of supportiveness by providing important seed
financing for start-ups. This is also a key factor that distinguishes crowdinvesting from other
investments such as stocks or investment funds. In contrast to purchasing stocks in large
enterprises, the amount raised by start-ups is much smaller and the feeling of direct support for an
individual investor might be stronger (Expert F, 2014; Expert G, 2014). This is particularly true
since there is a financing gap for start-ups between a very early stage where private and informal
money is sufficient and a later stage where a company becomes interesting to more traditional
financing entities such as financial institutions. Thus, crowdinvestors might feel compelled to
help out those start-ups, which have a quite urgent need for financing due to insufficient access to
capital. Investors may also interpret this need as more crucial since missing funding in early
stages is more likely to lead to bankruptcy for start-ups while larger companies generally have
more funding sources (Ley & Weaven, 2011).
However, social relevance does not only refer to the fact that crowdinvestors provide important
financing to close a financing gap. Some investors see crowdinvesting as an opportunity to
promote entrepreneurship and thus the innovativeness of an economy, which is at the end
52
beneficial for the entire society. Research shows that certain investors also consider the wider
implications of their investments and not only their personal return. Although the financial return
of an investment is primary for the typical investor, crowdinvestors may be more altruistically
motivated and looking for some form of psychic returns when making investments in this asset
class (Beal et al., 2005). Drawing upon research from open source communities and business
angels, Bretschneider et al. (2014) mention that altruism as opposed to selfishness may also play
a role in crowdinvesting. Burtch, Ghose and Wattal (2013) have found in a study regarding
decision-making in crowdfunding, that crowdfunders are primarily motivated by altruism.
Although crowdfunding must be distinguished from crowdinvesting, it is assumed that altruism
and the mission of the investment also play a role in the decision-making process of a
crowdinvestor. According to Hemer (2011), the investor or financial backer may be intrinsically
motivated, among other things, by contributing to a “socially important mission” (Hemer, 2011,
p.18). We thus hypothesise that investors who see crowdinvesting not only as a way to maximise
their own financial return, but also as an important way to create a social impact by investing in
start-ups, are more likely to participate in crowdinvesting.
H4: Investors who consider crowdinvesting to be a suitable tool for promoting
entrepreneurship by closing a funding gap for start-ups are more likely to participate in
crowdinvesting.
Early Adopters
Crowdinvesting as it is known today and defined in this thesis is still quite a recent and new
development. Although it might be compared with other investments in certain aspects, for
example with the stock market, since most crowdinvesting platforms offer the possibility to
acquire profit participation rights such as equity, crowdinvesting has many innovative features
that are new to most investors. It is thus hypothesised that investors who are currently willing to
participate in this form of investment have a certain sense of curiosity and enjoy trying new
things, especially related to emerging possibilities on the Internet. These investor types are
usually considered to be early adopters and innovators (Oren & Schwartz, 1988). In contrast to
followers, early adopters do not wait for other investors to participate first; instead, they like to be
one of the first to try emerging investment alternatives and new opportunities (Bretschneider et
al., 2014; Hemer, 2011). During several interviews with representatives from various
53
crowdinvesting platforms it became clear that current crowdinvestors are mainly early adopters
(Expert B, 2014; Expert E, 2014). This observation is also in accordance with the epistemic value
described by Sheth et al. (1991), which is one of five key values during a consumer decision-
making process and refers to pleasure that consumers experience from trying something new and
unexpected.
H5: Investors who have a first movers profile are more likely to participate in crowdinvesting.
Trust in Online Platforms
One new aspect of crowdinvesting is the fact that investments are made via specific online
platforms. Usually, retail investors use an online banking portal to invest, which generally offers
them the possibility to choose several asset classes such as stocks and investment funds. Within
these asset classes, a large variety of investments are available to the investor. Furthermore, the
trust that an account holder has towards his/her bank is associated with the online banking portal
where s/he is registered anyway reducing perceived risk of fraud. In contrast it is necessary to
register separately on a crowdinvesting platform to be able to invest in start-ups. Also, a
particular start-up can decide which platform it uses to raise funds which means that an investor
has to register on different crowdinvesting platforms in order to finance the start-ups s/he is
interested in. This adds more complexity and effort to the investment process. Another aspect is
the fact that most crowdinvesting platforms are still rather new and investors may be cautious
towards them (Duarte et al., 2012). Hence, it is hypothesised that trust regarding online platforms
may have an impact on the decision upon whether to participate in crowdinvesting. It is assumed
that missing trust may have a negative influence on the participation in crowdinvesting and that
investors who are generally more cautious towards online platforms are reluctant to participate in
crowdinvesting.
H6: Investors who are reluctant to use online platforms are less likely to participate in
crowdinvesting.
Self-representation
Another way of benefitting personally from a crowdinvestment might be to use it as a resource
for expressing oneself. Several crowdinvestors confirmed during the interviews that they enjoy
54
talking about their investments to others and specifically about the start-ups and their products
and services (Expert F, 2014; Expert G, 2014). Thus, it is hypothesized that investors are
motivated to participate in crowdinvesting, because it offers a resource and a good opportunity to
express themselves towards others. This expression can be made in many different ways, such as
talking with peers about the topic, telling friends or colleagues about a new investment or sharing
the investment online, e.g. in social media. It might thus offer an interesting conversation topic in
different occasions. Especially at the current stage, crowdinvesting is often seen as an exciting
new alternative, it being sometimes described as a “leisure activity” (Expert G, 2014) and some
investors enjoy talking about it with colleagues and friends.
H7: Investors who enjoy sharing their experiences with new investments and start-ups are
more likely to participate in crowdinvesting.
Network
Another personal benefit may come from expanding one’s own network by investing in start-ups.
This network expansion may be the result of different aspects. Gerber et al. (2012) describe being
part of a community with a similar mind-set as a motivating factor for participating in
crowdfunding. Moritz and Block (2013) identify the interest to interact with others as an
important motive of crowdinvestors. According to Hemer (2011), investors receive certain
satisfaction and enjoyment from the possibility of “[…] being engaged in and interacting with the
project’s team” and from “[…] the chance to expand one’s own personal network” (Hemer, 2011,
p.18). It is hypothesised that the possibility to expand the investor’s owns network and thus
increasing his/her own utility from the investment increases the likelihood of participating in
crowdinvesting.
H8: Investors who are interested in expanding their network are more likely to participate in
crowdinvesting.
Advocate Recommendation
Given the fact that crowdinvesting is still quite a recent development, personal recommendations
– either from experts or from friends and family – are likely to have a positive influence on the
decision to start investing in start-ups. Similar to the dimension of Neutral Information, advocate
55
recommendation is a source of information from the environment of the investor. However, in
contrast to media coverage, advocate recommendation is often based on trust as other persons
from the investor’s network are providing the information and not an anonymous source. Nagy
and Obenberger (1994) found recommendations from individual stock brokers, who can be
considered to be experts in this area, and friends to have a positive impact on the investment
decision in an equity selection process.
H9: Investors are more likely to participate in crowdinvesting, if the investment is
recommended by an expert and/or friends and family.
Neutral Information
According to Nagy and Obenberger (1994), neutral information has a high influence on stock
purchasing decisions. Neutral information is considered to be “[…] an outside source of
information that is perceived to be unbiased” (Nagy & Obenberger, 1994, p. 65). The authors
mainly refer to publications in different media types. Based on the fact that crowdinvesting
represents a new form of investment, the financial press is likely to play an important role in
addition to coverage provided by the general press. It is generally assumed that investors tend to
be informed in the financial press before making an investment.
It is further assumed that positive publications about crowdinvesting in the general press, such as
daily newspapers, have a similar effect on the decision to invest in start-ups as an article in the
financial press. According to a ranking developed by Nagy and Obenberger (1994), coverage in
the financial press was indicated as slightly more important than coverage in the general press
when considering a stock picking decision. However, several experts specifically emphasised
during the interviews the importance of publications in the general press in order to increase the
attention of crowdinvesting (Expert F, 2014; Expert G, 2014). Independent of the relative
importance between coverage in the general and financial press, it is assumed that coverage in
either press, particularly if they report positively about crowdinvesting, would increase the
likelihood of investors participating in crowdinvesting.
One example of how general media can influence the decision to start crowdinvesting was given
by a crowdinvestor who explained during his/her interview how he became aware of
crowdinvesting: “The beginning was completely coincidental. I was watching a show on German
56
television that broadcasted a report about Seedmatch [Germany’s largest crowdinvesting
platform] and how it works. At that time, Seedmatch was only half a year old. I later went onto
google, searched for Seedmatch, I found it very exciting and started investing” (Expert F, 2014).
H10: Investors are more likely to participate in crowdinvesting, if the general and/or financial
press report positively about it.
The following illustration presents an overview of the key variables and the corresponding
hypotheses as conceptual framework for this research project.
Illustration 7: Conceptual framework presenting the independent variables and hypotheses.
Before analysing the relationships of the individual factors on the decision to participate in
crowdinvesting, the research method applied in this thesis is explained in greater detail in the
following chapter.
57
6 Results
This chapter presents the results of the final investigation. Firstly, the demographic characteristics
of all participants in the survey are presented. Secondly, a particular focus is put on the specific
characteristics of the crowdinvestors. Following this, the data that is obtained with the survey is
first analysed with descriptive statistics, an independent t-test, a reliability analysis and a
principle component analysis. Finally, the influence of the independent variables on the decision
to participate in crowdinvesting is investigated by using a binary logistic regression.
6.1 Demographic Characteristics
From the 133 respondents, whose answers were used for the final analysis, just over two thirds
(69%) are between 26 and 45 years old. There are no participants under 20 years, which seems
reasonable as young people are not very likely to have a high interest in the topic of financial
investments and are particularly unlikely to invest themselves. Only 8% of the participants are in
the age group of 56 and above, which might have to do with the fact that the survey was
conducted online. People in their mid-twenties to early fifties are probably used to online surveys
and are also likely to discuss topics of interest on the Internet. As this was the main channel of
distribution the hyperlink of the survey, it appears reasonable that mainly this age group was
reached. Furthermore, it might be that this group is also most active in private financial
investments and thus a high response rate in this age segment appears logical.
Illustration 8: Age distribution of survey participants.
0%
9%
42%
27%
14%
6% 2%
<20 20-‐25 26-‐35 36-‐45 46-‐55 56-‐65 >65
58
The gender distribution of participants shows a picture that one might expect in this kind of topic.
Three quarters of the respondents are male, while only one quarter is female. In particular, the
managers of crowdinvesting platforms have informed us during the interview that their clients are
pre-dominantly male. They estimated the numbers of male members on the platforms to be
around 90% (Expert B, 2014; Expert E, 2014). Furthermore, financial investment and particularly
investments with potentially high risk are generally a topic that men are more concerned about
(Dwyer, Gilkeson, & List, 2002). Thus, the distribution of 74% men and 26% women who
participated in the survey appears to be representative for the topic of investigation.
Illustration 9: Gender distribution.
As explained in chapter 4.3.1, mainly German-speaking (crowd)-investors have been targeted for
the sampling of the survey. The success of actually reaching this target group is shown by the fact
that 82% of the respondents are currently located in Germany, Switzerland or Austria. Another
4% is currently living in Scandinavia (including Finland), 7% in other countries of Europe and
7% of the participants are from outside of Europe.
Illustration 10: Country of residence.
82%
4% 2%
1% 4% 7%
Germany / Switzerland / Austria Scandinavia (Denmark, Sweden, Norway, Finland) France / Italy / Spain
U.K. / Ireland
Rest of Europe
Outside of Europe
male 74%
female 26%
59
In terms of occupation, most respondents are either employed (53%) or self-employed (26%)
with most of them holding a university degree (91%).
Illustration 11: Survey participants’ occupation and highest education.
Participants have further been asked about the industry that they are working in. The responses
do not show a clear picture of any strong predominant sectors. However, there is a slight
concentration of respondents working in finance and financial services (17%), telecommunication
and technology (17%) and consulting (15%).
Illustration 12: Industry distribution.
Employee 53% Self-‐
employed 26%
Student 11%
Other 6%
Un-‐employed
2%
Pen-‐sioner 2%
8%
19%
53%
19%
1%
Secondary school
Bachelor degree or equivalent
Master degree or equivalent
Doctoral or MBA
Other
17%
17%
15% 8%
7%
4%
4%
4%
4%
3%
1% 2% 14%
Finance & Financial Services
Telecommunications, Technology, Internet & Electronics Consulting
Education
Automotive
Utilities, Energy, and Extraction
Manufacturing
Advertising & Marketing
Government
Health Care & Pharmaceuticals
Retail & Consumer Durables
Real Estate
Other
60
We also asked the participants for their disposable income after tax per month. Illustration 13
shows that the disposable income varies quite substantially between respondents. A majority of
56% indicated that they have an income after tax per month between 1.000 and 4.000 Euros.
Around one fifth of the respondents have a disposable income above 5.000 Euros per month. Due
to the sensitivity of this information, the question was optional for the participants; nine
respondents did not provide an answer.
Illustration 13: Distribution of monthly income after tax.
6.1.1 Demographic Characteristics of Crowdinvestors
Given that the crowdinvestor and his/her motivation to participate in crowdinvesting is the centre
of this thesis, a closer look at the demographic characteristics of the crowdinvestors in this survey
shall be taken. In total, 51 participants in the survey indicated that they have previous experience
of investing in start-ups via crowdinvesting platforms and thus, these participants are classified as
crowdinvestors for this investigation. Graphical illustrations of the demographic characteristics of
crowdinvestors participating in this survey can be found in appendix 10.3.1.
Based on several interviews with crowdinvesting industry, it seems that current crowdinvestors
show quite specific characteristics and the group appears to be rather homogenous. Particularly,
CEOs and founders of crowdinvesting platforms observed their crowdinvestors to be mainly men
(above 90%) in the age around 40 and with a professional background in IT, financial services,
banking or consulting (Expert A, 2014; Expert B, 2014). Another group includes investors who
11%
20% 20% 16%
7%
17%
5% 7%
<1.000 Euro
1.000 -‐ 1.999 Euro
2.000 -‐ 2.999 Euro
3.000 -‐ 3.999 Euro
4.000 -‐ 4.999 Euro
5.000 -‐ 9.999 Euro
10.000 Euro and higher
No response
61
are slightly younger and who are so-called serial entrepreneurs, which means they have founded
several companies themselves and start investing in other start-ups via crowdinvesting (Expert E,
2014).
The picture of the demographic characteristics of the crowdinvestors participating in this study
shows a similar picture. With 88% of them being men, the gender distribution is close to what has
been observed by the crowdinvesting platforms in practice. The age structure of the participants
in this investigation is slightly different with a majority (70%) of participating crowdinvestors
being in the age group of 26-45 years. Current occupation of the crowdinvestors is with 47%
being employed and 31% being self-employed also in line with what has been observed by
industry experts in practice. Compared to the occupation of all participants, there is also a higher
percentage of self-employment when considering only the group of crowdinvestors. In terms of
industries, the picture of crowdinvestors from this study corresponds exactly with what has been
said by the experts: most crowdinvestors participating in this investigation work in the financial
sector (22%), 18% in technology, internet and electronics, and 14% in consulting. Higher
education and income per month show a similar distribution as the demographics for all
participants described in the previous chapter. Almost half of the crowdinvestors (47%) have a
master’s degree and another 40% have either a bachelor’s degree or a doctorate / MBA. Monthly
income varies between under 1.000 Euros (10%) to up to 10.000 Euros, with 20% earning a
monthly salary after tax of between 5.000 and 10.000 Euros. Hence, there is no indication that
only those with a high income decide to participate in crowdinvesting. This is generally in line
with the idea of crowdinvesting to create an investment possibility that is available for everyone
(Ortmann, 2012).
6.2 Data Analysis
Based on the final survey with a total amount of 133 responses that are used for the analysis, the
data was first examined with regards to their reliability and validity. The results of the factor
analysis, descriptive analysis and Cronbach’s Alpha for every item in the questionnaire and each
variable respectively can be found in the appendices 10.4.1 and 10.4.2. The items have also been
checked for skewness and kurtosis of the distribution, but since normal distribution is not
62
necessarily required for a logistic regression (Warner, 2012), these results have not been
considered any further.
Individual items and also one variable have been excluded after the data validity and reliability
analysis due to loadings less than .50 in the factor analysis or a decrease of Cronbach’s Alpha
below the critical value of .70. This is based on the suggestion from Nunnally (1978) who
considers .70 to be an acceptable level, particularly for early stage research.
However, an exception was made for the variables diversification and risk that have been
included in the regression analysis although their Cronbach’s Alpha values are slightly below .70.
Both risk considerations and portfolio diversification are key decision criteria in traditional
investor decision-making theory and are thus included in the final analysis. The lower values of
Alpha, which represents a lack of internal reliability of the items, have to be taken into account
when interpreting the results of the regression analysis.
Furthermore, an independent t-test for the equality of means between the two groups of interest –
crowdinvestors and retail investors – was conducted in order to get a first impression concerning
possible differences between the responses from both groups. The t-value and the corresponding
significance level are represented in table 5.
The results of the t-test give a first indication as to whether there are differences between both
groups, i.e. between crowdinvestors (N=51) and retail investors (N=82). In the first category,
which is Risk-return Considerations, it seems that there might be differences between both
groups regarding their view on crowdinvesting as a way to diversify their portfolio. Within
diversification, two out of three items show significant differences in the mean. Considering the
absolute value of the means in both groups, it can be seen that crowdinvestors agree in general
more with a diversification effect of crowdinvesting, which reflect the means between 4.9 and 6.3
whereas responses from retail investors vary around 4.5 for the corresponding items. The other
two variables within this category, which are expected return and risk, show the opposite with
two out of three items not being significantly different for the two groups. This is a first
indication that diversification might have a significant influence on the investment decision while
risk and expected return do not seem to explain the decision to participate in crowdinvesting or
not.
An interesting and promising result is indicated by the results of the t-test for the variable social
relevance. Within this dimension, all six items show a significance level of p < .05 and five of
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them even lie below p < .01. This is already an indication that social relevance might be an
explanatory variable for a decision to participate in crowdinvesting. Furthermore, all items seem
to be highly relevant to the respondents as the means of the different items lie all above 5.0.
When considering both groups of respondents individually, most items show even means of
above 6.0 for the group of crowdinvestors.
Similar to social relevance, all items within the category of Innovative Investment seem to play
an important role in explaining the decision to participate in crowdinvesting or not. They all show
a significant difference in the means between both groups with p < .01.
For self-representation, the t-test does not provide a clear picture with some items being
significant and others not. Interestingly, the level of the respondents’ agreement / disagreement
also seems to vary quite substantially for each of the four items as the means reach from a rather
low value of 2.7 to 4.7. These differences between the items also remain, if crowdinvestors and
retail investors are considered separately.
The other variable within Personal Utility, which is network, does not seem to have any
significant influence on the decision. All three items within network have a significance level of
p > .05, which means that the null hypothesis of equal means cannot be rejected. Thus, there is no
difference in the means between both groups. The same appears in the dimension of advocate
recommendation, where the t-test reports a significance level of even above .10 for all items. The
variable is still kept for further analysis in the logistic regression since recommendations
generally play an important role in the decision-making of an investor (for instance as shown by
Nagy & Obenberger, 1994; Pascual-Ezama, Castellanos, De Liaño, & Scandroglio, 2010).
With regards to neutral information, retail investors seem to agree slightly more with the
importance of press coverage, which indicates the higher mean of the items with values of above
4.0 in contrast to crowdinvestors whose agreement averages around 3.5 and 3.7. However, the
independent t-test reports a significant difference (significance level below .05) of the means
between both groups for only one item. For the other three items, the means of both groups do
not differ significantly, which gives a first indication that both groups value this dimension in a
similar way.
64
65
66
Table 4: Summary of t-test statistics for all items used in regression analysis.
6.3 Binary Logistic Regression
The binary logistic regression is applied in order to get an understanding of the relationship
between the dependent variable and a set of independent variables, which consists in this case of
ten independent variables. These ten variables have been computed by averaging the individual
items that build together the construction of the variable. The number of ten independent
variables is also in line with a guideline provided by Hosmer, Lemeshow and Sturdivant (2013)
who suggest a minimum of ten cases per independent variable. Based on a total of 133 cases, ten
variables correspond to 13.3 cases per independent variable.
The dependent variable refers to the question of whether people are crowdinvestors or not, i.e. if
the respondent has previously participated in crowdinvesting or not. It is binary and coded as 0
for no previous crowdinvesting experience and 1 for existing crowdinvesting experience, which
is equivalent to being a crowdinvestor. The logistic regression thus aims to identify the
relationship between different factors and the decision to be a crowdinvestor or not. It further
reports the direction and the strength of the relationship.
The summary for the binary logistic regression shows that all 133 cases have been included in the
analysis. Before starting the regression and without considering any independent variables, the
initial -2 Log Likelihood is 177.085 and 61.7% of the cases can be accurately classified, if it is
67
merely assumed that they all belonged to the largest group. The null model includes only the
constant.
Table 5: Output for Block 0 of the binary logistic regression.
The difference between the -2 log Likelihood in the null model at the beginning (table 5) and the
ending -2 log Likelihood of step 1 (table 8) can be used to evaluate the fit of the logistic
regression for the data set. The difference is indicated by Chi-square, which is in this case 57.644.
The Chi-square goodness-of-fit test is significant with p < .05, which means that the step of
adding the independent variables to the regression is justified. The null hypothesis that there is no
difference between the model with only a constant and the model with independent variables can
be rejected. This supports the existence of a relationship between the independent variables and
the dependent variable.
Table 6: Output of Chi-square.
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The Hosmer and Lemeshow Goodness-of-Fit test is not significant with a value of .36. This
means that it is not possible to reject the null hypothesis that there is no difference between the
observed and predicted values of the dependent variable. This indicates that the estimates of the
regression analysis fit the data at an acceptable level.
Table 7: Output Hosmer and Lemeshow Test.
The summary for the model with all independent variables gives an overview of the amount of
variation explained by the regression. In contrast to ordinary least squares regression, R squared
does not have a clear definition in logistic regression. In ordinary least squares regression, it
measures the proportion of the variation in the dependent variable that can be explained by
independent variables in the model. Cox & Snell R square and Nagelkerke R square are an
attempt to apply a similar measure for the logistic regression. There are several other R square
measures in logistic regression and they are also referred to as pseudo R square based on the fact
that they do not have the same meaning of variance explained as the R squared known from
linear regression (Peng, Lee, & Ingersoll, 2002). Nagelkerke R square is a modification of Cox
& Snell R square with the former being easier to interpret due to the fact that the value ranges
between 0 and 1. Nagelkerke R squared shows that about 48% of the variation in the outcome
variable is explained by this logistic regression. The R squared statistics do not measure the
goodness of fit of the model but they indicate how useful the explanatory variables are in
predicting the dependent variable. However, the interpretation of this value should be made with
caution and some researchers suggest to use R squared statistics in logistic regression rather to
compare different models instead of interpreting the absolute value (e.g. Cohen, Cohen, West, &
Aiken, 2003; Peng et al., 2002).
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Table 8: Output model summary.
The classification table of step 1, which includes all independent variables and a constant, shows
that 78.9% of the cases can be predicted accurately. While classification tables are not a
goodness-of-fit measure, the result still indicates a better predictability in contrast to the null
model, which blindly estimates the most frequent category for all cases.
Table 9: Classification table for binary logistic regression including all independent variables.
The following table summarises the results of the independent variables and their level of
significance in the model. The significance is measured by a significance test of the Wald
statistic. Variables with a significant level of .05 and lower are seen as significant and are
consequently significant parameters in the model. However, based on the rather small sample
size, variables with a significance level of below .10 are also taken into considerations in the
further analysis. In total, four of the ten independent variables have a significance level of above
.10: expected return, risk, self-representation and advocate recommendation. Diversification,
social relevance, early adopters and trust in platforms are significant in the model with p < .05
and network and press coverage are significant with p < .10. These results correspond quite well
with the significance level of the items in the t-test. For example, most items within the risk
perspective do not have significantly different means between the two groups of interest and
consequently, risk does not also explain the decision of investors to participate in crowdinvesting
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or not. On the other hand, all items of the social relevance dimension show significantly different
means in the t-test and social relevance also turns out to be a significant parameter in the model.
Table 10: Output table of variables in the binary logistic regression.
The standard error of the B coefficients should be examined for possible problems of
multicollinearity. Given that all standard errors are in this case below 2.0, there is no indication of
multicollinearity.
In the following, the individual coefficients and the relationships between individual independent
variables and the dependent variable are discussed in more detail for all the independent variables
that are significant in the model. The individual coefficients, reported as B-values in the output
table for the logistic regression, represent a change in the probability of the decision to participate
in crowdinvesting. B-values are expressed in log units and are not directly interpretable.
Therefore, the last column of table 10 reports the B-coefficient as the power to which the base of
the natural logarithm, i.e. the number e, is raised. The result represents the change in the
probability of the decision to invest in start-ups via crowdinvesting with a one-unit change in the
corresponding independent variable under the assumption that all other variables are kept stable.
If the B-value is positive, the transformed log, which results in the Exp(B)-value, is greater than
one and the modelled event is more likely to occur. If the coefficient is negative, the transformed
log is less than one and the probability of the modelled event occurring decreases.
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Diversification has a significance level of .003 and a B-value of .750, which means the variable
has a positive influence on the decision to invest in start-ups. The transformed log results in
2.116, indicating that the probability of the decision to participate in crowdinvesting increases
with a positive change in diversification. This supports H2, which hypothesizes that an investor,
who understands crowdinvesting as a way to diversify and complement his/her investment
portfolio, is more likely to participate in crowdinvesting. However, one has to keep in mind that
the consistency of the scale for diversification was not very high. Cronbach’s Alpha reported a
value of only .63. The significance of this variable should thus be interpreted with caution.
Support is also found for H4, which refers to investors who see crowdinvesting as an investment
with relevance for entrepreneurship, the society and the economy are generally more willing to
support start-ups financially via crowdinvesting. The logistic regression reports social relevance
to be a significant parameter (p=.019) and to have a positive relationship with a B-value of .803,
which transforms into an Exp(B)-value of 2.232.
The dimension of being an early adopter in emerging technologies has a significant impact in the
model with a significance level of .022. As hypothesized in H5, the relationship between
investors with a high interest in innovative and emerging investment possibilities and new
technologies and the decision to actually participate in crowdinvesting is positive, which is
expressed by a B-value of .587. The transformed log value is 1.799, which implies that a one-unit
increase in being an early adopter increases the probability of participating in crowdinvesting by
around 80%.
In contrast, the missing trust in online platforms has a negative influence on the decision to
participate in crowdinvesting. As it was assumed in H6, the relationship between trust in online
platforms and the decision on crowdinvesting is negative, supported by the result of the
regression analysis with a B-value of -.515, significant at .003. A the B-value is negative, it
transforms into an Exp(B) value below 1.00, which is 0.598 in this case. This implies that a one
unit increase in missing trust in platforms leads to a decrease in the probability of participating in
crowdinvesting by around 40%.
If we consider not only the significance levels of .05 and below, but take a wider confidence
interval of 90% into account, the variables network and neutral information (press coverage)
prove to be significant as well. Considering these two variables additionally seems to be
reasonable as the Exp(B) values of both variables are less than 1. If the Exp(B) value of a
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variable is 1, it basically does not have any influence in the model. We are thus looking for
values that are higher or lower than 1, which indicates a positive or negative influence
respectively. Network is significant at p=.074 and neutral information at p=.096. Interestingly,
both variables, network and neutral information, have a negative influence on the decision to
participate in crowdinvesting with an Exp(B) value of .667 and .722 respectively, which
corresponds to B coefficients of -.405 and -.326. This means that these variables influence the
decision, but in contrast to what has been hypothesized in H8 and H10, the direction of the
influence is negative. Particularly interesting with regards to these two variables is also the fact
that the t-test indicated that there is no difference between both groups as all items except one
showed a significance of p > .05. Nevertheless, they do have a significant influence in the logistic
regression model.
The following graph illustrates the B-values as the result of the regression analysis and the
relationships between the factors and the decision to invest in crowdinvesting based on the
theoretical framework.
Illustration 14: Theoretical model illustrating results of binary logistic regression (B-coefficients).
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To summarise, based on the absence of sufficient significance of the variables in the binary
logistic regression, no support could be found for H1, H3, H7 and H9. Due to the fact that these
variables do not have any significant influence on the decision to participate in crowdinvesting, it
remains unclear whether they play a role in the decision-making process and if their impact is
positive or negative. On the other hand, H2, H4, H5 and H6 could be confirmed by the results of
the regression. The logistic regression does not only support the significance of these parameters
for the decision to invest in crowdfunding, but also the hypothesised direction of the relationship
was verified. Also H8 and H10 could be confirmed under the assumption that a significance level
of below .10 is still acceptable. However, the direction of the relationship hypothesised in chapter
5.2.1 could not be supported. The following chapter discusses the results in terms of their
meanings and practical as well as theoretical implications. Limitations of the present
investigation and future research areas are also addressed.
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7 Discussion
In the following section we discuss and interpret the results. However, when interpreting the
results one has to bear in mind that crowdinvesting in its current form is a “very immature” and
“fragmented” phenomenon as Bradley (2014, p.1) has defined it and as it is represented by its
position on the Gartner’s Hype Cycle, explained in chapter 2.3. This means that the
comprehension of this new and innovative way of technology enabled start-up funding by the
crowd, is still limited and research on that topic has to deal with the limited amount of people that
have relevant experience in the industry. The possibility of crowdinvesting as it is offered by the
first-generation of crowdinvesting platforms only started some years ago. As a consequence it is
unclear if the level of experience that crowdinvestors could gather is sufficient for them to gain
enough insight and reflection on their decision-making processes and motivations. Judging by its
early stage we can safely assume that most crowdinvestors can be considered to be early adopters
and not serial investors and therefore they have a limited base of experience. The lack of data and
the small number of crowdinvestors with a relatively low experience level make it hard to
investigate factors that influence decision-making and draw robust conclusions. Until today a
conclusive general and scientific understanding of what drives the decision to become a
crowdinvestor is absent. This research project is – to the best of our knowledge – one of the first
attempts to identify factors that influence the decision of investors to participate in
crowdinvesting, which are developed from the perspective of a theoretical finance model. The
aim of this research project is to test which of the identified ten factors in the conceptual model
influence the decision to become a crowdinvestor, i.e. investing in start-ups via crowdinvesting
platforms. The meaning of the results gained from the binary logistic regression is discussed in
the following.
7.1 Individual Variables & Theoretical Implications
According to our regression analysis we could find support for six out of ten factors whereas two
of them, i.e. network and neutral information, are only significant at p < .10. We attribute this
result to the relatively small sample size of crowdinvestors and are therefore treating them as
explanatory factors. Although the other four factors do not prove to be significant, it does not
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mean that they have no influence on the decision-making, but that they are not suitable for
explaining why one chooses to participate in crowdinvesting or not. In other words, they may
play a role, but they do not explain the differences between a crowdinvestor and a retail investor.
Although we could only find support for six factors, the findings nonetheless provide interesting
and surprising insights and implications for theory and practice.
Risk-return Considerations
The category Risk-return Considerations entails the factors of expected return, risk and
diversification.
From a classic finance perspective risk and return are the primary features when weighing
different investment opportunities against each other (Markowitz, 1952; Sultana &
Pardhasaradhi, 2012). Therefore we consider it to be interesting that according to our model and
research, expected return and risk do not seem to be a significant factor for determining whether
or not one becomes a crowdinvestor. Although investments in start-ups qualify as venture capital
with high risk and potentially high return, it seems not to impact on the decision for or against
crowdinvesting. One reason could be that the respondents in both sub-samples, i.e.
crowdinvestors and retail investors, are generally aware of the typical high risk-return profile of
start-up investments, but that this awareness does not explain the decision for participating in
crowdinvesting as an investor. Another reason might be that both groups find it hard to accurately
assess and evaluate the real risk and the return potential of a crowdinvestment. According to
Dapp and Laskawi (2014) this is one of the key issues regarding investments in start-ups, because
they often do not have a proven business model and no historic data which are a prerequisite for
conventional evaluation methods. During the interviews we conducted, some experts mentioned
that the current crowdinvestors probably have a different risk preference than other investor types
(Expert A, 2014; Expert D, 2014). That seems plausible when considering those investors
participating in crowdinvesting as early adopters which are usually characterised as being curious
and less risk adverse (Oren & Schwartz, 1988).
Furthermore, the amounts invested per start-up via crowdinvesting that we captured from the
respondents in the survey seem to paint an interesting picture. According to them 55% invested
less than 500 Euros and 73% less than 1,000 Euros per start-up and when putting it into
perspective this amount – although typical for crowdinvesting – might not be large enough to
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qualify as a serious investment. This could provide another reason why risk and expected return
do not play the role in this investigation, as one would intuitively expect. The loss of relatively
small amounts can be dealt with more easily and although the crowdinvestor might be aware of
the high risks and potentially high returns, the risk-return consideration might not be as
distinctive as it would be for larger investment amounts.
In contrast to expected return and risk we could find support for the factor diversification being a
significant predictor for explaining the decision of crowdinvesting participation. This shows that
crowdinvestors seem to perceive crowdinvesting as a real investment and alternative to other
more traditional investments, such as stocks, investment funds or corporate bonds. According to
some of the experts we interviewed, crowdinvesting was associated by most retail investors with
some kind of lottery. For that reason it would rather be considered as a gamble than a real
investment let alone an alternative to complement an existing portfolio (Expert B, 2014; Expert
F, 2014). That statement seems to agree with our findings and supports the observation that retail
investors who do not consider crowdinvesting to be an alternative or complement to traditional
investments, are less likely to participate in crowdinvesting.
Social Relevance
Social relevance is a significant factor that seems to explain the decision to participate in
crowdinvesting rather well. It appears as if crowdinvestors would place a high value on the
socially relevant components of an investment, like supporting a certain start-up as well as
entrepreneurship, innovation and the economy. They seem not only to value the opportunity to
make money, but to contribute to something that provides societal relevance. According to our
results, it is also the crowdinvestors who acknowledge this relationship between supporting a
start-up and entrepreneurship, which then leads to higher innovativeness of an economy and
finally the entire society benefits from this development. The crowdinvestors we interviewed as
experts also mentioned that they would carefully select the start-ups they invest in and would
look for business models that could achieve a certain impact (Expert F, 2014; Expert G, 2014).
This idea might also be related to the work on ethical investments of Beal, Goyen and Phillips
(2005) who conclude that psychic returns play a role when making investment decisions and that
financial considerations might not be the only motivational force. Drawing on research from open
source communities and business angels Bretschneider et al. (2014) mention that altruism as
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opposed to selfishness may also play a role in crowdinvesting. Hemer (2011) state that investors
may be may be intrinsically motivated, among other things, by contributing to a “socially
important mission” (p.18). It seems that our results support these statements.
Innovative Investment
The category of Innovative Investment comprises the factors early adopters and trust in online
platforms both of which are significant. The finding that investors who perceive themselves as
early adopters are more likely to participate in crowdinvesting, does confirm what one would
intuitively expect. As mentioned earlier, crowdinvesting is not only quite a new phenomenon, but
it is also an asset class with a high level of risk that is indicated by its classification as being
venture capital. This is a situation where the mind-set that early adopters represent is ideal. They
are known to be curious and keen to try out new things before others do which also makes them
willing to accept a certain degree of uncertainty and imperfection of the product or service (Oren
& Schwartz, 1988). That might also be why crowdinvestors seem to accept the relatively low
regulatory standards of investor protection, especially in Germany, where legal constructs for the
emission like the profit participating loan are outside the bounds of regulating authorities (for a
more detailed discussion see Klöhn & Hornuf, 2012, p. 259f.). It is not uncommon that they
actively look for new possibilities and technologies to explore. That is why they are often among
the first in their areas of interest or expertise, to test first-generation products, or in the case of
crowdinvesting, an innovative investment possibility with an uncertain prospect. Therefore, it is
not surprising that most of the crowdinvestors in our sample have a background in either the
financial sector (22%), in telecommunications, technology and internet (18%) or in consulting
(14%) (see also chapter 6.1.1 for socio-demographics).
The aspects of early adopters go hand in hand with the next factor: trust in online platforms.
Early adopters or crowdinvestors seem to be more trusting towards online investment platforms
in general. Potential security concerns like fraud or abuse of sensitive and private data might be
present, but are not as strong a reason against the participation as it is for retail investors. The
latter seem to be more conservative and careful and find it harder to trust online platforms when
handling their money. When security and certainty are primary concerns when making
investment decisions, an innovative investment like crowdinvesting does not meet the needs of
that investor type. Because not only is the investment in start-ups itself risky, but the way it is
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currently practiced as crowdinvesting is quite uncertain when it comes to investor protection and
future regulation.
Personal Utility
The factors self-representation and network build the category Personal Utility. Self-
representation is not significant in explaining the decision to become a crowdinvestor, whereas
network is based on a 90% confidence interval. The first might still be influential as a factor, but
we could not find support that it makes the difference of becoming a crowdinvestor or not.
That self-representation does not seem as important as expected is interesting. According to the
expert interviews we conducted, crowdinvestors were said to enjoy talking about their
investments to others and it can also be seen as a characteristic of early adopters to be especially
keen on sharing and talking about their experiences (Expert A, 2014; Expert E, 2014). One
reason for not being a significant factor might be due to possible similarities of the retail investor
and crowdinvestor sub-samples. As described in chapter 4.3.1 about sampling, retail investors
have been targeted that seem to have an interest in or are open towards new and alternative
investments. Thus, the difference with regards to sharing and talking about new investments
might not be very large as both groups in the sample might have a similar view on this topic.
Another reason might be that both groups do not find utility in using their investments as a means
for self-representation, which could mean they enjoy sharing their experiences with like-minded
peers, but not with others who do not have the same interest. Usually financial topics are not the
most popular in general conversation and although crowdinvesting is something new and
interesting to the crowdinvestor, s/he might not use it for self-representing for that reason.
The idea of seeing a crowdinvestment as a possibility to increase one’s network, because it offers
engagement opportunities with other investors and the start-up, was also inspired by expert
interviews (Expert B, 2014; Expert E, 2014). Moreover, Gerber et al. (2012) describe being part
of a community with a similar mind-set as a motivating factor for participating in crowdfunding,
whereas Moritz and Block (2013) identify the interest to interact with others as an important
motive of crowdinvestors. According to Hemer (2011), investors receive certain satisfaction and
enjoyment from the possibility of “[…] being engaged in and interacting with the project’s team”,
and from “[…] the chance to expand one’s own personal network” (Hemer, 2011, p.18).
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That is why it is interesting that our results indicate a negative influence of the factor network on
the decision to participate in crowdinvesting. This basically contradicts what is found in the
literature and what experts report. The variable means of the t-test statistics indicate, although the
difference is not significant, that crowdinvestors value the interaction with others, i.e. project
teams and crowdinvestors, slightly more than retail investors would. We also learned from our
expert interviews that some crowdinvestors might find it enjoyable to support certain start-ups
financially and then passively observe how they progress and grow. In this case an active
involvement and exchange might not be interesting for most investors or just not possible due to
various reasons like time constraints. This might be particularly true as one expert described one
group of their investors to consist mainly of middle managers in medium-sized or multinational
enterprises who are interested in entrepreneurship and start-ups, but who do not have the time to
actively work on their own business (Expert E, 2014). The time constraint of such crowdinvestors
might provide an explanation for the fact that they do not want to be involved in the start-up or
network personally, but they are rather interested in supporting the start-up, as they usually have
the financial capacity to do so, and in observing the development of these new ventures. This
might provide a reason for why network shows a negative influence on the decision to participate
in crowdinvesting. Although, some investors might see it as a possibility for network expansion
there are probably more efficient ways to do so when it is considered to be the primary goal.
Advocate Recommendation
The factor advocate recommendation is not suited to explain the reason for participation in
crowdinvesting, as it is not significant. However, Nagy and Obenberger (1994) found
recommendations from individual stock brokers, who can be considered to be experts in this area,
as well as friends and family to have a positive impact on the investment decision in an equity
selection process. Although the decision-making situation is different, it seems interesting to us
since one would expect the effect to be different for crowdinvestors and retail investors. One
would probably expect current crowdinvestors in their role as early adopters to be less dependent
on external recommendations from family, friends and experts, because they are actively looking
for themselves and are typically used to being the sender rather than the recipient of
recommendations. Similarly, one would expect retail investors to be more dependent on advocate
recommendations by peers and experts when it comes to new forms of investments, especially
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since it has been shown by financial behaviour studies that recommendations from experts,
friends and family do have an impact (Nagy & Obenberger, 1994; Pascual-Ezama et al., 2010).
Furthermore this finding seems to contradict what we learned from the expert interviews. Expert
E for example stated that quite a large proportion of their crowdinvestor customers decided to
participate in crowdinvesting due to peer recommendations. However, one also has to keep in
mind that just because the factor advocate recommendation is not significant in the logistic
regression it does not mean that it is irrelevant for the decision-making in general. It might still be
an important factor, but it does not explain the difference between current crowdinvestors and
retail investors. An indication for this might be the fact that the averages for all items within this
factor are above 4.3, which implies that people do agree with the statements that
recommendations from friends, family, and independent experts are important.
Neutral Information
Nagy and Obenberger (1994) state that neutral information is considered to be “[…] an outside
source of information that is perceived to be unbiased” (Nagy & Obenberger, 1994, p. 65) and
that this would cover all sorts of media coverage. We focused on reports from the financial and
general press since they seemed to be the most relevant to us. These two aspects of media
coverage were also investigated by Nagy and Obenberger (1994) and their study revealed both
factors to be important for an investment decision. Furthermore, experts F and G (2014)
specifically emphasized during the interviews the importance of publications in the general press
in order to increase the awareness for crowdinvesting. Interestingly enough the results seem to
contradict these statements as they indicate a negative influence of neutral information on the
decision. Additionally, the t-test statistics show a significant difference for actively informing
oneself about investments in the financial press indicating that retail investors rather tend to read
up on an investment before making a decision. The variable means for crowdinvestors and retail
investors also show that the influence of the general press does not seem to be very important to
both groups.
There might be a difference between actively using the general or financial press as a source for
neutral information and confirmation and stumbling across crowdinvesting by accident. For
instance, one expert stated that he came to become a crowdinvestor because he saw a
documentary on television and did not know before then that this form of investment even existed
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(Expert F, 2014). This could mean that investors who for some reason are receptive to innovative
investment opportunities might be inclined to become a crowdinvestor, but that the general and
financial press does not serve as a source of information or confirmation. At this point it would
be interesting to investigate further, if this is either because investors use different channels or
publications since there are not many articles on crowdinvesting anyway or if external sources
that provide information and signals are generally not relevant for the decision to participate in
crowdinvesting at this point. The latter does align with our findings regarding the influence of
advocate recommendation. What is interesting about it is that most platform providers and
investors we interviewed stated that coverage in the media would be important to expand beyond
the current customer segment of early adopters, because many potential investors, e.g. retail
investors, would not know that crowdinvesting even exists (Expert C, 2014; Expert F, 2014). It
would also be interesting to learn what effects sentiments of reports from the general or financial
press would have on the decision to become a crowdinvestor. According to the Gartner’s Hype
Cycle, the early stages are mainly influenced by a high level of hype, buzz and sentiment that the
media creates for a new technology, which are also mainly positive generating high expectations
for the market. One reason could be that participating crowdinvestors might not be receptive to
reports from the general press whereas retail investors might find them over-optimistic and rather
would like to see how the next stages play out before entering the crowdinvesting arena.
Although the results revealed that some of the identified and tested influence factors were not
significant for the explanation why an investor participates in crowdinvesting or not they still
provide some interesting points of departure for future research. This thesis was meant to shed
light into the mostly uncharted area, which is the decision-making behaviour of investors in
crowdinvesting contexts.
7.2 Managerial Implications
In addition to the theoretical implications we would like to suggest implications and policies for
the crowdinvesting practice with particular emphasis on how more investors might be convinced
to become crowdinvestors. However, we do not want to limit this discussion to crowdinvesting
platforms and thus also address other parties related to the topic of crowdinvestors. The
influencing factors that proved to be significant according to the binary logistic regression
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analysis provide useful starting points for discussing managerial implications for platforms and
policy makers, i.e. diversification, social relevance, early adopters, trust in online platforms as
well as network and press coverage.
Diversification seems to play a vital role as a factor and therefore deserves special attention when
crowdinvesting platforms are interested in expanding their customer base. Investors who perceive
crowdinvesting as a real investment and instrument to complement their portfolio are twice as
likely to participate in crowdinvesting (see table 11). That means that as long as they are not
provided with real reasons to take crowdinvesting seriously as an asset class, crowdinvesting
probably remains only interesting for early adopters. As we learned from expert interviews this
exact conundrum is one of the main challenges crowdinvesting platforms face today (Expert B,
2014). Bringing crowdinvesting from a stage where only early adopters see it as a real alternative
to other investments to the next level, where more retail investors join the movement. This goes
hand-in-hand with the aspect of early-adopters being more likely to become a crowdinvestor.
Speaking in terms of Rogers' (2003) Diffusion of Innovation Theory, crowdinvestors need to
move from the phase where innovators and early adopters join the new idea to the stage where an
early majority starts adopting the idea. In order to reach the involvement of retail investors, at the
beginning, particularly of those who are open for new investment possibilities, crowdinvesting
platforms need to work on the way crowdinvesting is perceived. It is important that investors do
not consider crowdinvesting to be some kind of a lottery or a game, but that they perceive
crowdinvesting as a real investment.
One idea to change this perception could be to include processes and product features that are
similar to what retail investors are used to from other investments. We are aware that the direct
involvement of the investor is seen as a critical ingredient for the crowdinvestment movement,
but in order to attract more retail investors, platforms could offer diversification possibilities that
enable an easy and simple distribution of larger amounts of money over a critical number of
individual start-ups on a platform or even across platforms using a fund like structure or some
kind of automated and customisable portfolio builder similar to those developed for
crowdlending platforms. For instance, the US-based crowdlending platform LendingClub offers a
feature called Automated Investing which computes efficient loan portfolios by distributing small
proportions of the intended amount over many loan requests (Paravisini, Rappoport, & Ravina,
2010). This resembles offers or product features that are more familiar to retail investors and
which might reduce the perceived lottery component that according to our expert interviews
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regular investors think of when considering crowdinvesting, due to the typical small investment
sums and high risk feature (Expert B, 2014; Expert F, 2014). Another aspect in this context could
be the establishment of a secondary market where the positions can be traded offering a
possibility for earlier liquidation. This is a feature known to most retail investors when they, for
example, invest in stocks. The German crowdinvesting platform Bergfürst has already established
a possibility for crowdinvestors to trade their securities in start-ups (Bergfürst, 2014). At the
moment, it is not clear if this market has sufficient liquidity, but it seems to be an interesting step
towards making crowdinvesting an alternative that is worthy to be considered in the context of an
overall investment strategy.
Another way of changing the perception of crowdinvesting in the eyes of retail investors in the
long run could be regulatory changes that provide enough investor protection and pay tribute to
the security needs that non-early adopters usually feel. In this context, it is more the public policy
makers who would have to take action. Currently, there are already discussions about regulating
the crowdinvesting market in Europa and in particular about enhancing investor protection by law
(see Klöhn & Hornuf (2012) and Röthler & Wenzlaff (2011) for further discussion regarding
crowdinvesting regulations in Germany and the EU).
A different instrument to increase the trust in this innovative asset class and to change the
perception of retail investors towards a more serious investment would be the use of marketing
and distribution channels that are associated with traditional financial investments. Press
coverage in the general and financial press seemingly does not play a role for current
crowdinvestors, but using channels that involve publications in specific financial journals and
online information portals, such as Bloomberg, might influence retail investors by raising the
awareness that crowdinvesting actually exists. In particular, it could be a powerful sign to offer
crowdinvestments among other investments on online portals that are usually used by retail
investors who are used to invest online. This might be online banking portals or established
market places where investors find most investment types, such as Tradegate Exchange, which is
a well-known market place in Germany for different kinds of investments. Having the
opportunity to do crowdinvestments via established financial service providers would also reduce
the problem related to the reluctance towards crowdinvesting platforms. As it has been shown by
our analysis, retail investors are less likely to participate in crowdinvesting due to missing trust in
these online platforms. Combining crowdinvesting platforms with other brokerage platforms that
are already used by retail investors might reduce several obstacles towards becoming a
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crowdinvestor. We are aware that this would be a quite drastic step and would probably also have
some drawbacks, as the direct link between the start-ups and investors might suffer, and the
involvement of investors is likely to be reduced. However, this particular clientele might also not
want to be involved too much in the interaction possibilities crowdinvesting offers, as suggested
by the negative influence the factor network showed. Thus, it might be more of a long-term
perspective and it is also dependent on the vision of the individual platforms and of the industry
as a whole, but it could provide an interesting growth potential.
Also the perception of social relevance in crowdinvesting seems to be a decisive factor as it
doubles the probability to become a crowdinvestor according to our analysis. That means, if
platforms would succeed in raising the awareness for the effects entrepreneurship, innovation and
job creation has for the economy and the society in general, investors would be more inclined to
invest in start-ups. For instance platforms as well as policy makers could influence the image of
crowdinvesting by launching public relations campaigns or write stories on their websites and
blogs portraying examples of how start-ups benefited society.
7.3 Limitations & Future Research
7.3.1 Theoretical Limitations
Since the aim of this thesis is to present a first version of a framework containing relevant factors
that affect the decision to participate in crowdinvesting from a behavioural finance perspective,
the collection and selection of factors is the corner stone of this project and the main subject of
this chapter.
Although the presented framework consists of ten influence factors there is an abundance of
factors that might play a role for crowdinvesting participation. A selection was needed to be
made as presented by the selection funnel in illustration 15.
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Illustration 15: Collection and selection process of factors that influence decision-making in crowdinvesting (own creation).
In the first step, we collected factors from behavioural finance regarding investor decision-
making behaviour as well as from relevant crowdfunding literature, as there is only a small body
of research on crowdinvesting, to account for the idiosyncrasies of this new phenomenon. Other
disciplines like (social) psychology, anthropology or research on information technologies might
have steered the collection process in a different direction according to their special emphases of
certain aspects of human behaviour, decision-making and motivation. Therefore, the collection
might be biased due to the financial and crowdfunding literature perspective. In the next step, the
collected factors were selected according to expert opinions from the interviews we conducted
and according to their fit to the framework of Nagy and Obenberger (1994). At this stage, the
selection might again be biased by a finance perspective as well as by subjective expert opinions.
Furthermore, the operationalization of the identified factors into items could have provided an
entry point for inaccuracy and subjectivity which we tried to avoid by testing the concepts in a
pretest as discussed above in chapter 4.2. According to a reliability and factor analysis we
selected and merged the respective factors in a third step. The final selection of factors that
entered the logistic regression analysis was made after the survey based on a reliability and factor
analysis. That is why the final framework and the results might be biased by the outlined
collection and selection process. Given that the investment decision-making of individuals is a
complex process, there are undoubtedly many different aspects involved. Not all of them could
be covered within the scope of this investigation project. Thus, behavioural finance and
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crowdfunding have been chosen as a first angle of this analysis, which certainly offers the
possibility to add more perspectives and factors in future research.
7.3.2 Methodological Limitations
In the following section, methodological limitations of the empirical research are discussed. The
main limitations are regarding the sampling, sample size and representativeness as well as issues
regarding generalisation.
As mentioned earlier crowdinvesting is quite a new phenomenon and this thesis is one of the first
attempts to address the research gap of decision-influencing behaviours in crowdinvesting
contexts. This initial situation puts constraints on the access possibilities of relevant target
population of crowdinvestors since there are still not many out there that can easily be identified.
Usually random sampling is recommended for gaining significant results that can be generalized
(Bortz & Schuster, 2010). The situation however, only allowed us to draw a convenient sample
based on our network that we built during our work on our own crowdfunding platform talent-
inevst.de. In addition, the rate of response to the circulated survey cannot be considered to be
high. Of the 527 individuals who started the survey by clicking on the hyperlink, 149 finished the
survey. Although we did not find that a certain group systematically did not participate in the
survey, this could lead to cases of non-response bias, which is discussed in detail in chapter
4.3.1.2.
Furthermore, the sample size of 133 for the binary logistic regression analysis did match the
recommended ratio of at least ten cases per independent variable according to Hosmer,
Lemeshow and Sturdivant (2013). Moreover, in order to achieve a high precision in a binary
logistic regression, it is recommended to have an equal distribution of participants between the
two groups under investigation to fulfil the assumptions for this particular kind of regression
analysis (Hosmer et al., 2013). Along these lines it has to be stated that the difference in size of
the crowdinvestor sub-sample (N=51) and the retail investors sub-sample (N=82) might have
influenced the precision of the outcome. According to King and Zeng (2001), however, this
situation starts to become critical when one of the groups under investigation comprises only 1%
or less of a sample. However, we could not find a consistent recommendation in the literature for
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this issue, which leads us to conclude that there is a fragmented division of opinions on this
matter.
Another methodological limitation might be the fact that we classified the sample in two groups
for a first investigation, which does not pay tribute to the variances within each sub-sample. For
instance the depth and scope of experience with start-up investments is distributed quite
differently in the crowdinvestor sample measured in the number of investments. 47% indicated
that they had made three or less investments whereas 29% already invested in ten and more start-
ups (see also illustration 16). Here the differences between more and less frequent investors
might be interesting to investigate in the future given a bigger sample size. Another implication
illustrated by the quite different distribution of experience is the fluid distinction between retail
investors who may have an affinity for innovative investments and are thinking of becoming a
crowdinvestor and less frequent crowdinvestors with three or less investments under their belt.
This simple distinction between the two groups might also be a reason for why there are not as
many significant differences for crowdinvestors and retail investors in our results as expected.
Illustration 16: Distribution of number of investments in start-ups (own creation).
It is important to notice that the survey has been conducted by means of a convenience sample
and mainly crowdinvestors and retail investors in German-speaking countries have been targeted.
Thus, the generalisation of the results has to be made with caution. This is particularly true as
investor decisions are related to the cultural context. While conclusions might be drawn for this
particular population, that is the group of crowdinvestors in the German-speaking area,
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generalisations to other countries with different cultures might be problematic. Without going
very deep in the discussion of cultural differences in an investment context, a few thoughts about
how culture might influence an investment decision in various countries are provided.
One example of cultural influence on finance is given by Stulz and Williamson (2003), who
investigated the impact of cultural proxies, such as religion and language on investor protection
in the particular country. They have found a particular strong relationship between a country’s
principal religion and the legislation regarding investor protection. As it has been discussed
before the legal system and particularly investor protection, is one of the reasons why
crowdinvesting is still at its very infancy in several countries, e.g. particularly in the US. Thus,
the results of this investigation have to be considered carefully when referring to countries with
other cultural backgrounds and specifically with other religions. While the variables discussed in
this thesis might be influential in the decision-making of a German, Austrian or Swiss investor
with regards to investments in start-ups, investors in other countries might be influenced by
completely different factors such as the mere possibility to do crowdinvesting, e.g. investor
protection might not allow such a risky investment due to a particular cultural context.
Other factors might have an impact for investors in other countries as well, but they might be
valued in distinct ways. One example that has also received some attention in academic research
is the question regarding risk perception in different cultures and countries (e.g. Bontempo,
Bottom, & Weber, 1997; Hofstede, 2001; Hsee & Weber, 1999). Weber and Hsee (1998) found
differences in risk perception between China, the US, Germany and Poland, when it comes to
buying financial options. They observed for example Chinese respondents to be significantly less
risk-averse than Americans. Considering that crowdinvesting is a form of venture capital and thus
by definition a very risky investment, the decision-making process for investors with another
degree of risk-averse behaviour might be completely different. While the risk perspective turned
out not to be not a significant factor in the decision process in this investigation, risk might be
significantly important when repeating this study in another cultural context.
7.3.3 Future Research
Although some of the identified factors did not prove to be significant in explaining the reason
why an investor would become a crowdinvestor or not, we could provide some interesting points
89
of departure for future research. Crowdinvesting is still an emerging phenomenon. In the
following we present several ideas where future research might be helpful in refining the
approach of this project as well as improving the understanding of other areas from different
perspectives.
This study and the identified factors provide an interesting starting point for a more detailed
analysis in several regards. Firstly, it might be an interesting endeavour to understand the
dependence of factors that influence the decision on different cultural contexts. This study
focused on the German-speaking area in particular and it seems interesting to expand such an
investigation to other cultures and countries. As mentioned in the limitations the perception of
risk and the general willingness to take risk in an investment context seem to be an example.
Distinctions in perception might also be different for each of the diverse groups that might be
constructed for crowdinvestors and retail investors. For instance, frequent crowdinvestors might
see crowdinvesting as something different as investors who invest in one or two start-ups because
it is fun or similar to a lottery.
Secondly, crowdinvesting in this project is understood as one concept and for reasons of
simplicity generalizations had to be made. However, for future research it might be fruitful to
differentiate in more detail not only between investor types but also between crowdinvesting
platforms and the start-ups asking for funding. For instance when asking investors for self-reports
on crowdinvesting in general it might not account for the diversity and fragmentation we find in
the field. Expert D (2014), for instance, emphasised the importance of taking the different
platform models into account when theorising about crowdinvesting. Indeed, there are quite
different types of platforms that are niche-specific and specialized, open to all sorts of innovative
start-ups or only allow later stage ventures. Some even provide a secondary market where shares
can be traded which is – at least until now – atypical for crowdinvesting as it shares
characteristics with a regular stock exchange. Therefore, research that takes this diversity into
account could possibly shed some light on how it affects the motivation and decision-making
behaviour of investors. Since the form of capital (e.g. pure equity, mezzanine capital or fixed
income) and the investment object (e.g. people, start-ups, small and medium sized enterprises,
etc.) might play a decisive role for investor motivation. In this context, future research attempts
could also contribute to a better understanding by investigating on-platform behaviour and find
implications for how the interface and usability but also the business model, the presented
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information and other platform relevant features impact investor decision-making. Research
efforts that generally focus in principal agency issues might benefit from that.
Thirdly, it would be interesting to test how the factors we identified are weighed and prioritised
by different types of investors. Along these lines research endeavours might be promising that
focus on motivation and differentiate between intrinsic and extrinsic drivers that influence
investor behaviour in crowdinvesting contexts (see Bretschneider, Knaub, & Wieck, 2014).
Lastly, research on the influence of the macroeconomic environment on investor behaviour could
be a promising point of departure. For example, since the central bank interest rate in Europe is at
an all-time low, decreasing the return that can be earned from most traditional investments might
lead to retail investors moving to actively look for alternatives and to take on higher risks.
Given that crowdinvesting is rather unknown from a research perspective, there are many more
aspects that might be interesting to investigate in the future. For example, it would also be
interesting to investigate, if there is a hierarchy of private or family related financial security
needs such as retirement planning, residential house financing or education financing for one’s
children that need to be fulfilled before investors think about investing their disposable income in
innovative asset classes like crowdinvesting. Although every investor is unique in his/her needs,
wishes and goals, it would be a worthwhile endeavour to create a typology and profiles of
crowdinvestors and retail investors with an interest for innovative investments to account for their
diversity and different perceptions.
An area of research that is often overlooked, but nonetheless interesting and important, is the role
geography plays for the decision-making on the Internet, like Agrawal et al. (2011) point out for
crowdfunding. Building on their ideas the investigation of spatial effects would be a fruitful topic
for future research on the geography of crowdinvesting. For instance there might be reputation
effects stemming from certain industry clusters that are known for a certain technology like
Southern Germany for the automotive industry, or the Silicon Valley for digital technologies.
Next to effects of transaction costs, costs of monitoring or homophily as discussed in the
literature review in chapter 2 there may exist effects from stereotypes investors may have
regarding the location and origin of start-ups and their founders.
Finally, some crowdinvestors are highly involved in groups and organizations campaigning for
legal frameworks on national and supra-national levels that are more suited to the needs of the
crowdinvesting movement. The lobbying effects of organizations like the German Crowdfunding
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Network or the European Crowdfunding Network may be interesting to investigate as well as
what role leading crowdinvestors play in the market. Furthermore, it would be interesting and
probably helpful for lobbying efforts to use the anecdotal evidence, that crowdinvesting has a
positive impact on society. This is because crowdinvesting fosters an entrepreneurial culture,
creating innovation and jobs, and therefore by extension economic growth. For further insight,
more quantitative data could provide additional support for the argument that crowdinvesting
provides social benefits since it has already proved to be an important factor according to our
research.
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8 Conclusion
Crowdfunding and the sub-concept crowdinvesting are still immature and fragmented
phenomena, which are new to practitioners and scholars alike. This research project provides one
of the first scientific attempts to identify factors that affect the decision-making of investors to
participate in crowdinvesting from a finance perspective, which is supported by relevant
crowdfunding literature.
According to a binary logistic regression analysis of the sub-samples crowdinvestors and retail
investors six out of the ten factors we identified seem to drive the decision of an investor to
participate in crowdinvesting. Therefore, we can answer the research question as follows: The
factors diversification, social relevance and early adopters show a positive influence on the
decision-making, whereas trust in online platforms, network and neutral information appear to
affect the decision negatively.
A key difference between currently active crowdinvestors and retail investors is their perception
of crowdinvesting as an investment alternative to other more established investment types, which
is reflected by the dimension of diversification. At the current stage, it appears that
crowdinvestors see crowdinvesting as an investment alternative while retail investors do not take
it seriously. Furthermore, it is mainly investors with a first mover or early adopter profile who are
currently participating in crowdinvesting. This group is known to be curious and keen to try out
new things. Consequently, they are also not reluctant to use online platforms. On the other hand,
retail investors appear to be significantly more reluctant towards crowdinvesting platforms since
they find them hard to trust. Another main difference was found within the dimension of social
relevance. Although both groups of investors seem to agree that social relevance plays an
important role when making investment decisions, crowdinvestors are more perceptive towards
the link between social relevance and crowdinvesting and value it positively. Interestingly and in
contrast to what is known from literature, investment as a network and the media coverage of
crowdinvesting were observed to have a negative effect on the likelihood to participate in
crowdinvesting.
The perception of crowdinvesting among retail investors is still undetermined. According to our
online survey, there are some reasons that need to be mentioned: Many retail investors simply do
not know that crowdinvesting exists, which was also confirmed by most experts we interviewed.
93
Those few who do know about it might not yet be convinced that crowdinvesting is a kind of
investment that can be taken seriously. The high risk involved cannot appropriately be evaluated
at this point due to a lack of robust information and historic data. Furthermore, possibilities to
easily reduce risk with the use of portfolios or funds are not offered at the moment. Therefore, it
might just be too early for retail investors, who might generally share an affinity for innovative
investments, to seriously consider crowdinvesting as an investment alternative.
Finally, the future of crowdinvesting is highly dependent on how restrictive coming regulations
and investor protection standards will turn out to be. Although the JOBS Act, for instance, has
made it easier for smaller companies to raise money from the public in the US, it still puts
relatively high restrictions on who is allowed to become an accredited crowdinvestor. Therewith,
it significantly reduces the crowd start-ups can tap into (Klöhn & Hornuf, 2012). However, the
regulatory situation is different in Germany. The investor protection standards are less strict for
crowdinvesting, which gives more room for experimentation. According to Expert D (2014) this
is the main reason why Germany has more experience with crowdinvesting although the
crowdfunding movement started in the US. However, since the crowdinvesting movement is
growing, policy-makers in Germany and elsewhere acknowledge the potential of crowdinvesting
for the economy, but increasingly see the need to define new investor protection standards,
especially for small investors (Federal Ministry of Finance, 2014). Therefore it is interesting to
observe how the journey of crowdinvesting continues and whether future regulation might help or
hinder the realization of its full potential.
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10 Appendix
10.1 Expert Interviews
Pseudonym Background / position Interview day
Expert A Marketing director of one of the largest crowdinvesting platforms in the German-speaking area.
20.06.2014
Expert B CEO of one of the largest crowdinvesting platforms in the German-speaking area. 28.05.2014
Expert C
Researcher at a German university in the department of media and communication management and founder of a Crowdfunding association.
20.06.2014
Expert D Researcher at a large German financial institution with focus on Crowdinvesting; publisher of an article in Crowdinvesting
16.06.2014
Expert E CEO and Co-founder of one of the largest crowdinvesting platforms in the German-speaking area.
23.06.2014
Expert F Serial crowdinvestor with more than 50 investments made. 25.06.2014
Expert G Crowdinvestor who started approx. 1.5 years ago to invest in start-ups. 01.07.2014
All interviews were conducted in German via telephone. A CD containing the interviews as audio
files is enclosed to this thesis.
10.2 Pretest Results
10.2.1 Descriptive Statistics of the Pretest
The following table presents the results of the descriptive statistics for the items in the pretest
questionnaire.
103
104
105
10.2.2 Factor Analysis of the Pretest
106
107
108
10.3 Socio-‐demographic Characteristics of Survey Participants
10.3.1 Crowdinvestors
N=51
0%
10%
35% 35%
14%
6% 0%
<20 20-‐25 26-‐35 36-‐45 46-‐55 56-‐65 >65
Age distribution
male 88%
female 12%
Gender distribution
Employee 47% Self-‐
employed 31%
Student 12%
Other 8%
Pensioner 2%
Current occupation
16% 22%
47%
14%
2%
Secondary school
Bachelor degree or equivalent
Master degree or equivalent
Doctoral or MBA
Other
Highest education
21%
17%
14%
4%
8% 4%
4%
6% 2%
2%
2% 16%
Industry Finance & Financial Services
Telecommunications, Technology, Internet & Electronics Consulting
Education
Automotive
Utilities, Energy, and Extraction
Manufacturing
Advertising & Marketing
Government
Health Care & Pharmaceuticals
Real Estate
Other
109
10%
24% 20% 18%
4%
20%
0% 6%
<1.000 Euros
1.000 -‐ 1.999 Euros
2.000 -‐ 2.999 Euros
3.000 -‐ 3.999 Euros
4.000 -‐ 4.999 Euros
5.000 -‐ 9.999 Euros
10.000 Euros and higher
No response
Income per month after tax
27% 25% 22%
4% 6% 0%
6% 10%
<5.000 Euros
5.000 -‐ 9.999 Euros
10.000 -‐ 19.999 Euros
20.000 -‐ 29.999 Euros
30.000 -‐ 39.999 Euros
40.000 -‐ 49.999 Euros
50.000 Euros and more
No response
Available money for investments per year
19
18
11 8
5 4
4
3 3 3 2 2
Primarily used crowdinvesting platforms (Number of times mentioned; multiple answers were possible)
Seedmatch
Companisto
Conda
Innovestment
Fundsters
bankless24
Greenrocket
Bergfürst
Bettervest
Welcome Investment
investiere.ch
Fundedbyme
47%
18% 6%
29%
3 and less 4-‐6 7-‐9 10 and more
Number of start-‐up investments
18%
37%
18% 22%
6%
0 -‐ 99 Euros
100 -‐ 499 Euros
500 -‐ 999 Euros
1.000 -‐ 4.999 Euros
5.000 Euros and higher
Average amount invested per project
110
10.3.2 Retail Investors
N=82
0% 9%
46%
22% 15%
6% 2%
<20 20-‐25 26-‐35 36-‐45 46-‐55 56-‐65 >65
Age distribution
male 66%
female 34%
Gender distribution
Employee 57%
Self-‐employed 23%
Student 11%
Other 5%
Pensioner 1%
Unem-‐ployed 3%
Current occupation
4%
17%
57%
22%
0%
Secondary school
Bachelor degree or equivalent
Master degree or equivalent
Doctoral or MBA
Other
Highest education
13%
16%
16%
11% 6%
5% 5%
3% 5%
4%
2%
12%
Industry Finance & Financial Services
Telecommunications, Technology, Internet & Electronics Consulting
Education
Automotive
Utilities, Energy, and Extraction
Manufacturing
Advertising & Marketing
Government
Health Care & Pharmaceuticals
Real Estate
Other
111
10.4 Data Analysis
10.4.1 Descriptive Statistics
The following table presents the descriptive statistics for all items in the questionnaire.
11%
17% 20%
15%
9%
15%
7% 7%
<1.000 Euros
1.000 -‐ 1.999 Euros
2.000 -‐ 2.999 Euros
3.000 -‐ 3.999 Euros
4.000 -‐ 4.999 Euros
5.000 -‐ 9.999 Euros
10.000 Euros and higher
No response
Income per month after tax
37%
18% 12% 13%
2% 0%
10% 7%
<5.000 Euros
5.000 -‐ 9.999 Euros
10.000 -‐ 19.999 Euros
20.000 -‐ 29.999 Euros
30.000 -‐ 39.999 Euros
40.000 -‐ 49.999 Euros
50.000 Euros and more
No response
Available money for investments per year
112
113
114
10.4.2 Reliability and Factor Analysis
The following table presents the results of the reliability analysis and the principal component
factor analysis for the items and variables that entered the logistic regression.
115
116
117
10.4.3 T-‐statistics
The following table presents the results of the independent t-test for equal means for all items in
the questionnaire.
118
119
120
121
122
123
124
125
126
10.5 Survey in English
127
128
129
130
131
132
133
134
135
10.6 Survey in German
136
137
138
139
140
141
142
143
144
145