The World of the Modern Systems Analyst Week 1 CMIS 570.
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Transcript of The World of the Modern Systems Analyst Week 1 CMIS 570.
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The World of the Modern Systems Analyst
Week 1CMIS 570
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Tonight Introductions Overview of class Roles and Skills of the SA Types of systems Handout Case
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First, some definitions Systems Development
Specifying in detail how the many components of the information system should be physically implemented.
Systems Analysis: Understanding and specifying in detail what the
information system should do. Systems Design:
Describing the analyzed system independent of any computer platform. This may include the design of screen shots, reports, and web sites.
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More definitions Systems Analyst:
The organizational role most responsible for the analysis and design of information systems.
Application Software: Computer software designed to
support organizational functions or processes. The analysis and design of which we will be covering in this course.
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Bottom line … What is the job of the systems
analyst?
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Roles in Systems Analysis & Design IS managers Programmers End Users Business Managers System Liaison Systems Analysts
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5 Skills for Systems Analysts Analytical Skills / Problem Solver Technical Skills Interpersonal Skills Business Skills Managerial Skills
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Analytical Skills 9 Characteristics of a system
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9 characteristics continued
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The University as a system
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More about Systems Benefits of System thinking Applying system thinking to
Information Systems
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Technical Skills General Skills
Tools
Techniques
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Technical Skills How do you get?
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People Skills Working alone and with a team Communication skills Interviewing, listening, and
questionnaires Written and oral presentations Managing expectations
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Business Skills Systems analysts have broader
skills than computer scientists. What you need to know about your
organization:
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Business Skills Problem Identification
Problem Analyzing and Solving
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Managerial Skills Resource management Project management Risk management Change management
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Types of Systems Operational Control Management Planning/Control Strategic Planning
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Transaction Processing Systems (TPS) Computer-based versions of manual
organization systems dedicated to handling the organization’s transactions.
Oldest systems, bread & butter of organizations, started in accounting
Operational level: payroll, compensation, plant scheduling, order tracking
Outputs: detailed reports, lists, summaries
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Management Information Systems (MIS) Computer based systems designed to
provide standard reports for managers about transaction data.
Management level systems: annual budgeting, capital investment analysis, relocation analysis, inventory control, sales region analyses
Outputs: Summary and exception reports
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Executive Information Systems (EIS) Computer based systems developed to
support the information-intensive but limited-time decision making of executives.
Strategic level systems: profit planning, manpower planning, 5-year budget forecasting, 5-year sales forecasting
Outputs: projections, responses to queries
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Decision Support Systems (DSS) Computer-based systems designed
to help organization members make decisions.
Management level-Strategic level: Systems similar to MIS and ESS
Outputs: special reports, decision analyses, responses to queries
GDSS: type of DSS to support groups
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Expert Systems Computer based systems designed
to mimic the performance of human experts.
All levels from operational to strategic potential.
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Others Geographic Information Systems
Used to track geographic information Communication support systems
Used to facilitate communication between employees, customers, suppliers
Office support systems Used to facilitate sharing of business
documents
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With a Master’s degree Your role in strategic planning
Special projects with executives Business process reengineering
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For Next Week: Read chapter 2 (and chapter 1 if
you haven’t already) Select project/application that you
will work on for remainder of semester.