The Workforce Development Framework as a Tool for Growing ... · The Workforce Development...
36
Changing . . . Leading . . . Learning . . . A Service of the Children’s Bureau The Workforce Development Framework as a Tool for Growing and Retaining A Committed Staff Nancy McDaniel, Butler Institute for Families, University of Denver Sharon Kollar, School of Social Welfare, University at Albany Sara Munson, Institute for Families, Rutgers University School of Social Work Freda Bernotavicz, Muskie School of Public Service, University of Southern Maine www.ncwwi.org
Transcript of The Workforce Development Framework as a Tool for Growing ... · The Workforce Development...
A Service of the Children’s Bureau
Changing . . .
Leading . . .
Learning . . .A Service of the Children’s Bureau
The Workforce Development Framework as a Tool for Growing and Retaining
A Committed Staff
Nancy McDaniel, Butler Institute for Families, University of Denver
Sharon Kollar, School of Social Welfare, University at Albany
Sara Munson, Institute for Families, Rutgers University School of Social Work
Freda Bernotavicz, Muskie School of Public Service, University of Southern Maine
www.ncwwi.org
A Service of the Children’s Bureau
NCWWI Priorities
• Learning: Fostering continuous learning that is interactive, reflective and relevant
• Leading: Cultivating diverse leadership at multiple levels within child welfare systems
• Changing: Supporting change through workforce development and organizational capacity building
A Service of the Children’s Bureau
NCWWI Services
13 University-agency Partnerships Leadership Academies SW Deans & CW Agency Directors, Middle Managers,
Supervisors Organizational Intervention Targeted Technical Assistance Information-sharing Networks, Knowledge-management
& Dissemination Evaluation
A Service of the Children’s Bureau
Learning Objectives
• Understand importance of a comprehensive approach to workforce planning and development to recruit, develop, support and retain a skilled, competent workforce
• Describe core components in workforce development
• Explore how the Workforce Development Framework (WDF) can facilitate resolution of workforce issues
• Utilize MyNCWWI to gather resources and tools to further workforce training methodologies
A Service of the Children’s Bureau
Session Overview
• Welcome and Introductions• Overview of NCWWI & the WDF• Activity & Debrief: My Agency’s
Experience• MyNCWWI as a Resource & Support• Questions & Comments• Evaluation
A Service of the Children’s Bureau
Why have a comprehensive approach to workforce planning and development?
Skilled and committed workforce critical to
achieve agency mission.
• Link between vulnerable children/families and agency practice
• Turnover negatively impacts outcomes
• Turnover negatively impacts budgets
A Service of the Children’s Bureau
Rationale for theWorkforce Development Framework
1) Research and data on workforce issues
2) Workforce Workgroup (2013) advocated for comprehensive approach to workforce development.
3) Workforce Development Framework (WDF) -comprehensive roadmap linking core elements
4) Promotes systemic approach to planning and implementation
A Service of the Children’s Bureau
What are the core components of workforce development? NCWWI’s Framework
A Service of the Children’s Bureau
At the core…
Vision, Mission and ValuesAt the heart of effective practice with children, youth and families AND also reflected in the agency’s concern for its most important asset – its staffExplore MyNCWWI
LeadershipLeaders at all levels model behavior reflective of agency values; promote an inclusive, healthy agency climate and culture and respect and value each member of the workforceExplore MyNCWWI
A Service of the Children’s Bureau
Planning Process
• Dynamic nature of work and workforce
• Continuous quality improvement central
• Intervene based on good information and evaluate the impact
• Proactive, not reactive
A Service of the Children’s Bureau
Components• Components common across
sectors & professions• Adapted to child welfare
workforce• Systemic, integrated,
compensatory• Vision, mission & values
central, leadership at all levels• Diversity and inclusivity core
within each component
A Service of the Children’s BureauA Service of the Children’s Bureau
My Workforce Development Walkabout
Please identify from your agency or own experience:
o Areas of strength
o Challenge areas
o Components I would like to learn more about
A Service of the Children’s Bureau
Job Analysis & Position Requirements
• Right person in job• Tasks, responsibilities, and qualifications
defined • Position requirements align with practice• HR, union, merit, legislative and civil service
requirements
A Service of the Children’s Bureau
Education & Professional Preparation
• Recruit, prepare, and support diverse student body
• Promote effective school-to-work transition & retention
• Support comprehensive evidence-informed system of workforce development
• Promote agency/university partnerships for pre-service, in-service & professional development
A Service of the Children’s Bureau
Recruitment, Screening & Selection
• Proactive recruitment of qualified candidates using multiple strategies
• Realistic portrayal of the work• Valid selection criteria, aligned with job
requirements and reflect the diversity of social identity
A Service of the Children’s Bureau
Incentives & Work Conditions
• Salaries/incentives competitive with other agencies & commensurate with job
• Supported and valued as professionals and individuals
• Provided the tools and resources necessary to do the job; recognition of work/life balance
• Supports and training to address work stress and potential for secondary trauma
A Service of the Children’s Bureau
Professional Development & Training
• Learning organization principles valued, practiced & modeled by leadersat all levels
• Staff are encouraged to continue to learn through ongoing training, education, and career development
• Partnerships with universities & in community support comprehensive approach to professional development for staff at all levels
A Service of the Children’s Bureau
Organizational Environment
• Agency culture and climate positive and solution-focused
• Diverse points of view encouraged & new ideas valued
• Differences in cultures of staff valued for enrichment they bring to organization
• Collaborative teamwork encouraged & individual points of view respected
A Service of the Children’s Bureau
Community Context
• Staff ’s view of community & community’s view of agency impact allaspects of workforce development
• Recruitment & hiring of diverse workforce• Reciprocal respect within collaborative network• Inclusive partnerships & meaningful engagement of
families and youth
A Service of the Children’s Bureau
Supervision & Performance Management
• Routine, supportive, quality supervision as a tool for good practice AND retention
• Performance management ongoing process, not annual review
A Service of the Children’s Bureau
Using the WDF and Accompanying Brief to address workforce issues
1.Desired Outcome or Condition
2.Competencies3.Strategies: Tasks and Activities4.Explore Resources, Examples
& Tools, hyperlink to MyNCWWI learning portal.
A Service of the Children’s Bureau
Using the MyNCWWI Portal
Information on all NCWWI Services
NCWWI Workforce Development Framework
eResource Library (800+ resources)
National Webinar Calendar
Customizable Backgrounds & Feeds
Cohort Community Areas
A Service of the Children’s Bureau
NCWWI National Webinar Series
WHAT WORKS FOR THE WORKFORCE (2010-2013)• 12 webinars/learning labs on workforce innovations
& leadership skills/competencies• 1000+ participants/session • 10,000 registrants for series
MIND THE GAP (2014-2018)• 16 webinars/learning exchanges on doable workforce
development strategies
http://ncwwi.org/index.php/archived-national-webinars
A Service of the Children’s BureauA Service of the Children’s Bureau
Resource Lists
A Service of the Children’s BureauA Service of the Children’s Bureau
Overviews & Summaries
A Service of the Children’s Bureau
Social Media
• 3 ACTIVE SOCIAL MEDIA CHANNELS• https://www.facebook.com/workforceinstitute
• https://twitter.com/ncwwi
• https://www.linkedin.com/company/national-child-welfare-workforce-institute
A Service of the Children’s Bureau
Tour
A Service of the Children’s Bureau
[Insert Title Here]
A Service of the Children’s Bureau
A Service of the Children’s Bureau
A Service of the Children’s Bureau
A Service of the Children’s Bureau
A Service of the Children’s Bureau
A Service of the Children’s Bureau
Questions? Comments?
A Service of the Children’s BureauA Service of the Children’s Bureau
Contacts
Nancy McDaniel: [email protected]
Sara Munson: [email protected]
Sharon Kollar: [email protected]
Freda Bernotavicz: [email protected]
A Service of the Children’s BureauA Service of the Children’s Bureau
Thank You!
Connect with Us
www.NCWWI.org
