The Wink - Issue 1

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The Wink I n August, we said farewell to our CEO Mike Keel. Mike joined Keech in 1998 to design and build our new children’s service. He went on to lead both the adult and children’s hospice care teams as Director of Nursing before being appointed to the role of Chief Executive in 2010. Mike said: “I am obviously very sad to be leaving Keech, it has been a major part of my life for a long time. I’m proud of Keech and everything it does and will not forget the people I have been fortunate enough to meet, work alongside and support.” Mike has relocated to Hereford to be closer to family and has taken up the post of Chief Executive for St Michael’s Hospice. We would like to thank Mike for everything he has done for Keech and wish him the best of luck in his new role. Liz Searle, Clinical Director has been promoted to the post of Interim CEO. As most of you all know, Liz joined Keech three and a half years ago as our Clinical Director. Prior to this, she was Head of Palliative Care for Sue Ryder and a national director for Macmillan. Since starting her new role Liz has undertaken the challenge of doing a weekly blog to keep staff informed. Look out for our Question and Answer session with Liz later on page two. Goodbye Mike, Hello Liz Keech scoops Third Sector award 8 December 2015 Issue No. 1 Keech Hospice Care’s new quarterly newspaper for staff and volunteers W e were delighted to win the Third Sector award for our annual report and it was especially great to receive so many congratulatory emails from our fellow hospices around the country. However, the most important aspect of this, was not to win an award but rather to produce something that people read. The annual report is our one opportunity to talk about our year’s work and what we have done to support our patients and families. For our 2014 annual report, we wanted to be braver in how we communicated and be stronger and use less jargon, especially when describing our clinical services. It was vital that staff would be inspired by the annual report and would be proud to use it. We wanted to produce something that wasn’t too corporate and looked family-friendly but not too child-like. #votekeech C elebrities, Harry Judd, Jamie Cullum, DIY SOS’s Billy Byrne, Jean-Christophe Novelli and the cast of Holby City have joined our campaign to secure the London Luton Airport’s Charity Partnership. We are thrilled at the response of all Keech staff, volunteers and supporters coming together to persuade as many people as possible to vote for us. The money raised during the two year partnership will be used to fund a mobile hospice vehicle to enable us to deliver services and raise awareness throughout our communities. We find out if we have won in December. Fingers crossed! Celebrity campaign Page 4-5 Introducing our new Annual Report... Page 3 Keech is the adult hospice for Luton & South Beds & the children’s hospice for Beds, Herts & Milton Keynes. Keech believes no one should have to face a terminal and life-limiting illness alone. As a charity, Keech depends on 80% of its funding to come from the community for its survival. Liz Searle Mike Keel

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Keech Hospice Care’s new quarterly newspaper for staff and volunteers.

Transcript of The Wink - Issue 1

Page 1: The Wink - Issue 1

TheWink

In August, we said farewell to our CEO Mike Keel. Mike joined Keech in 1998 to design and

build our new children’s service. He went on to lead both the adult and children’s hospice care teams as Director of Nursing before being appointed to the role of Chief Executive in 2010.

Mike said: “I am obviously very sad to be leaving Keech, it has been a major part of my life for a long time. I’m proud of Keech and everything it does and will not forget the people I have been fortunate enough to meet, work alongside and support.”

Mike has relocated to Hereford to be closer to family and has taken up the post of Chief Executive for St Michael’s Hospice. We would

like to thank Mike for everything he has done for Keech and wish him the best of luck in his new role.

Liz Searle, Clinical Director has been promoted to the post of Interim CEO. As most of you all know, Liz joined Keech three and a half years ago as our Clinical Director. Prior to this, she was Head of Palliative Care for Sue Ryder and a national director for Macmillan.

Since starting her new role Liz has undertaken the challenge of doing a weekly blog to keep staff informed. Look out for our Question and Answer session with Liz later on page two.

Goodbye Mike, Hello Liz

Keech scoops Third Sector award

8 December 2015 Issue No. 1

Keech Hospice Care’s new quarterly newspaper for staff and volunteers

We were delighted to win the Third Sector award for our annual report and it was especially

great to receive so many congratulatory emails from our fellow hospices around the country.

However, the most important aspect of this, was not to win an award but rather to produce something that people read. The annual report is our one opportunity to talk about our year’s work and what we have done to support our patients and families.

For our 2014 annual report, we wanted to be braver in how we communicated and be stronger and use less jargon, especially when describing our clinical services. It was vital that staff would be inspired by the annual report and would be proud to use it. We wanted to produce something that wasn’t too corporate and looked family-friendly but not too child-like.

#votekeechCelebrities, Harry Judd, Jamie Cullum, DIY SOS’s

Billy Byrne, Jean-Christophe Novelli and the cast of Holby City have joined our campaign to secure the London Luton Airport’s Charity Partnership. We are thrilled at the response of all Keech staff, volunteers and supporters coming together to persuade as many people as possible to vote for us.

The money raised during the two year partnership will be used to fund a mobile hospice vehicle to enable us to deliver services and raise awareness throughout our communities. We find out if we have won in December. Fingers crossed!

Celebrity campaign

Page 4-5

Introducing our new Annual Report...

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Keech is the adult hospice for Luton & South Beds & the children’s hospice for Beds, Herts & Milton Keynes.

Keech believes no one should have to face a terminal and life-limiting illness alone.

As a charity, Keech depends on 80% of its funding to come from the community for its survival.

Liz Searle Mike Keel

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Spotlight on Maggie and John Hill – Event Volunteers

The Wink is our newspaper for staff and volunteers, named after Dr ‘Wink’ White,

founder of our hospice.This edition is packed full of what’s going on at

Keech in the lead up to Christmas, starting off with a warm welcome to Liz our new Interim CEO, exciting news on our award win, and our chance to become London Luton Airport’s Charity Partner.

Please do contribute to this newspaper. Remember others are interested in your work and achievements because everything we do all contributes towards providing the very best care to our patients and families.

You can now also view The Wink online via our ISSUU page at www.issuu.com/keechhospicecare or alternatively you can download the ISSUU app on any smart device, which will mean you can read our publications online or download them to read another time. Here you can also read all of our latest and past public publications.

This newspaper is for you, so the content comes from you. If you have any comments, suggestions or ideas for future issues, please email the Comms team at [email protected]

We hope you enjoy our first issue!

“Hi we’re Maggie and John. We have been Keech fundraising volunteers for over 13 years.

We are retired now, and have the time to give. Event fundraising fits in with our lifestyle, as we don’t need to commit to a regular one or two days a week, we can do as much or as little as we like, depending on when we are free.

We like to keep busy, and love interacting with people and helping Keech. We have made lots of friends through our volunteering, they are a great bunch of volunteers; some we just pass like ships in the night and others have become long term friends.

We started working at Keech following a leaflet being put through our door about Smiley Sam. Since then we have been collection box agents, marshalls at events, bucket collectors, Smiley Sam volunteers and Light Up a Life helpers.

We helped at Keech Fest in August from 8am - 6pm in the tea tent and didn’t move it was so busy. It was just a joyous occasion. The money came in and that’s what it’s all about for us.

We have also recently collected at Harpenden train station. The first time didn’t raise much, but we

don’t give up easily, so went back again for a second attempt. This time proved more fruitful, and we will be going back again. Commuters get to know our faces, and it pays off!

We have just signed up for Smiley Sam again this year, and also Celebrity Just Dance. We are really looking forward to it. We always come home from helping at an event, full of joy. We have a good time as well as collecting much needed funds.

The best thing about our job is the people that come up to us with their stories of Keech, some very sad. One man who was recently diagnosed with cancer, was terrified about visiting Keech. We reassured him that it was a friendly place – not fearful but joyful! Unfortunately, you don’t get to hear the outcome of these chats, but hope with a bit of reassurance they will take the plunge and benefit from all that Keech has to offer.”

Question time with Liz Searle

Q. How did you end up working in care?A. I always wanted to be a nurse, so started

nurse training when I was 18. In my second year of training, I was caring for a gentleman who was dying and felt I didn’t have the skills to care for him properly. I thought that we must be able to do better, and my career in palliative care started. I went on to be a staff nurse, sister, clinical nurse specialist and clinical palliative care teacher and ran some of the end of life programmes, which were novel in those days! Then I worked in radiotherapy, before setting up post-registration courses for nurses in palliative care. I went abroad to get some different experience working in Saudi Arabia. For the next eight years, I worked as Director of Education and Professional Support for Macmillan Cancer Relief. As I moved into management I decided to study an MBA to ensure my clinical skills were matched by my management and leadership skills. I missed patient contact and clinical work, so I joined Sue Ryder Care as Head of Palliative Care, managing six hospices and over 500 staff. Finally, a job came up at Keech, so I have come full circle back to Luton, where I began my career.

Q. What have you learnt?A. From my Saudi Arabia experience, I learnt

what it feels like to be a stranger in another country with a different culture, often facing different challenges. It was a real life-changing experience, which made me quite resilient, self sufficient and understanding. I’ve also learnt through my varied job experience that I definitely belong in palliative care. It’s my passion and where my heart belongs.

Q. What are the challenges and opportunitiesfacing you in your new role, and for Keech as an organisation?

A. The main challenges facing me are managinga complex organisation in an economically challenging time; maintaining our reputation; and pushing the boundaries of hospice care. Communications both internally and externally will be key to this. The opportunities are to take what’s a great organisation onwards and upwards. It’s a real gift for me. A lot more people still need us, and we need to find them. Keech belongs to the community and we need to embrace it, cherish it and help it to flourish. I believe the mark of a civilised society is how we support people at the end of life. We’re still a death-denying society, so we must change society’s attitude if we are going to do more.

Q. What are your highs and lows?A. Being asked to do this role, I’m honoured. I’ve

had overwhelming support from staff, their encouragement and positive feedback has been amazing. The low is the enormity of the challenge, but we’ll have to take a step at a time.

Q. If you were a kitchen utensil, which onewould you be and why?!

A. I would be a wooden spoon…bringingeverything together! (….not stirring!)

My Week at Keech Hospice Care

“Hi I’m Jane and I’ve volunteered at Keech for three years. The best thing about my job is

working with children with life-limiting conditions. I volunteer on Wednesdays and the occasional weekend when required. Here is a snapshot of one of my weeks.

On Sunday Keech held a daffodil memorial service and I supported art and craft activities with families. We made stars with children that have lost a brother or sister, to remember them by, which they took home. We also released balloons into the air with the families, with messages attached for their loved one. It’s a very heart warming event

and attended by lots of people, all who have lost someone at Keech.

On Wednesday, I visited a two year old boy in Bushey, who is awaiting a transplant. He has been in and out of hospital so many times that he has developed a phobia to touching anything wet or dirty. I do sensory work with him, exploring different textures. I take lots of little boxes with me, full of different materials, including lots of dry materials such as crushed Weetabix, which he can shake and tip out, and then I introduce an occasional wet material, such as shaving foam or paint, which he has been reluctant to touch. This week went incredibly well and he is getting more confident. Our next session is hopefully going to take place at Keech, to see how he copes in a different environment to home.”

By Jane Busby, Day Support VolunteerInterviewed by Rachel Berwick

Welcome to the very first issue of The Wink

By Maggie and John Hill, Event VolunteersInterviewed by Rachel Berwick

Written by Liz Searle, Interim CEOInterviewed by Sarah Rastrick

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Introducing our new Annual Report...

Liz Searle launched this year’s annual report to staff and volunteers. Alongside reporting

on our work, we are using the report to try and

combat the belief that hospices are just places where people go to die. Of course we know that hospices are so much more than that. This year’s report aims to send the message that Keech cares for the living.

Alongside Liz, some of the families and patients we support read out their stories included in the report. The launch of the report was something for us all

to celebrate – because it is not really about the report: it is about our work last year in helping patients and families facing life-limiting illness. If you would like a copy please contact Mel Barry.

It is vital we distribute the report as widely as possible to help combat the belief that hospices are just places you go to die.

Hospices care for the living

How to talk about death

We know that many people can find talking to someone who has been recently bereaved

difficult. To raise awareness of this subject Sybs Almassy-Wade, Senior Sister from KPPC, and Steve Andrews, Bereavement Care Worker were interviewed by BBC Three Counties Radio as part of our activities to promote Hospice Care Week. They talked about how to speak about the difficult subject of death – and how to help others who know someone who is grieving.

Collaborative working with other Hertfordshire hospices During Hospice Care Week we joined forces with

a number of hospices in Hertfordshire (Garden House, St Francis, Rennie Grove, Isabel House, Peace Hospice) to work on a joint awareness campaign across the region. This collaborative project started over a year ago, when a major donor funded some market research in awareness levels of what people knew about hospices and hospice care. The funder then agreed to fund an awareness campaign.

The aim of the campaign, which we primarily shared on social media, shone a light on the wide range of services Hertfordshire hospices offer. Did you know that over 14,000 people in the county benefitted from hospice care last year, and that almost two-thirds of this care was dedicated to helping patients live as well as possible after their diagnosis, rather than the traditional view of hospice end-of-life care.

Written by Lorna Milton, PR Officer

Written by Mel Barry, Head of Marketing and Comms

Keech is the adult hospice for Luton & South Beds & the children’s hospice for Beds, Herts & Milton Keynes.

Keech believes no one should have to face a terminal and life-limiting illness alone.

As a charity, Keech depends on 80% of its funding to come from the community for its survival.

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There are two things you can be certain of:

You were born at some point and you are going to die at another.

Joanna Lumley, Jo Brand and Hugh Dennis are just some of the celebrities

who are lending their name to a campaign the Marketing and Communications team is working on. The campaign won’t be launched until winter 2016 to enable the team to get as many celebrities on board as possible.

One of our aims as a hospice is to encourage people to talk about death and dying and make plans around their own death. To help us get this difficult subject in the media, and to promote discussion around it, we are asking celebrities to write their epitaph.

For many celebrities this may seem like a very strange request. However, we know there will be a huge interest in the epitaphs which will provide an insight into how these influential people in today’s society want to be remembered.

Can you help with this?Do you know any high profile people or

celebrities? We would love as many names as possible to be involved in this campaign. If you are able to help, please see a member of the team for a pack.

After many months of sharing ideas, collating information and liaising with web designers,

the new Keech website is finally live!Our old site, which was launched in 2009, was

well past its sell-by date with small images, too much text and no clear understanding of who our audience is. It was also difficult to navigate and

update. With our website often being the first point of contact for many people, we desperately needed a revamp. Bigger, more eye-catching images and more succinct messaging is now the order of the day on the new site. Our staff, volunteers and supporters will be able to access the site on their mobiles and tablets to make it easier to sign up for an event, donate online, buy from our online shop and book hydro pool sessions.

It is also much clearer for families and visitors to the site to find information that is relevant to our

A site for sore eyes

adult and children’s services and the map clearly shows the areas that we operate in – Bedfordshire, Hertfordshire and Milton Keynes – a key message that is yet to reach some areas.

The site had to be launched slightly ahead of schedule due to the hosting company of our old site going unexpectedly into liquidation and this has meant that there are still some images and documents that need adding. However, launching early has meant that our jobs section is now live, allowing us to recruit the best staff for the organisation and our patients and families to be able to access the information they need.

Going forward, web editors in each department will have the control to edit their area’s pages on the site and the Web Officer will then approve and put the pages live to ensure consistency throughout.

Phase 2 of the build will involve fixing snags, as well as the implementation of a fundraising resources guide to make it easier for people to fundraise for us, and extending the choose and book system from the hydro pool to the other therapies we offer. Our new website is ever-changing and it is yours. If you have any comments you’d like to share please email [email protected].

Written by Sarah Rastrick, Web and Digital Marketing Officer

Written by Mel Barry, Head of Marketing and Comms

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There are two things you can be certain of:

You were born at some point and you are going to die at another.

“The best is yet to come”

FRANK SINATRA

“I told you so, you damned fools”

H G WELLS

“I will not be right back after this message”

MERV GRIFFIN

“I am ready to meet my Maker. Whether my

Maker is prepared for the great ordeal of meeting

me is another matter”

WINSTON CHURCHILL

“Truth to your own spirit”

JIM MORRISON

“OK... I gotta go now”

DEE DEE RAMONE

“I told you I was sick”

SPIKE MILLIGAN

“Called back”

EMILY DICKINSON

“That’s all folks”

MEL BLANC

“Everybody loves somebody sometime”

DEAN MARTIN

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Smiley Sam

With the Festive season fast approaching it’s time to think about our Christmas Float

Smiley Sam! He goes out every day in December to a static collection site and then every evening on a route around Luton, bringing festive cheer to families and children.

Last year Smiley Sam collected an amazing £40,000 for Keech. Over the 19 years we have been running the float, it has raised a staggering £440k! For this to happen again this year, we need the wonderful support of our volunteers to be collectors, drivers, Santas and co-ordinators. During December we total up over 600 hours of volunteer help.

If you are interested in helping this year we would love to hear from you – it’s a wonderfully fun way to support the hospice and you can help on your own or as part of a team/group. So get out those Santa hats and practice your Ho Ho Ho’s!

For more information please contact Maggie Doust 01582 707958 or email [email protected]

Christmas at KeechKeech Christmas Appeal

This year’s Keech Hospice Christmas Appeal was sent on 16 November to people who have kindly

supported the work of the hospice previously.It features the stories of Tony, a patient being cared

for on the Adult In-patient Unit who you will have heard about regarding his brilliant fundraising efforts from his hospice bed and Jen, mother to 2½ year old Jacob who has ‘Hurler Syndrome’. In their own words

Written by Maggie Doust, Volunteer Development Manager

Written by David Pond, Individual Giving and Donor Care Manager

both describe the experience of their time at Keech and why it’s so important that we’re able to continue to care for local people.

As well as asking for a donation to help pay for a little of the care our patients will need this Christmas, it also asks people to help decorate the hospice by asking them to take a few moments to write on an enclosed Christmas Tree tag, a few words of love, support and goodwill to our patients and their families. It is hoped that the words will lift spirits and help to bring the true spirit of Christmas to Keech.

We aim to raise £25,000 through the appeal.

Light Up a Life

Light Up a Life is Keech’s annual service to celebrate the life of a loved one, an absent friend

and dedicate a light in their memory.Held in the grounds of the hospice, the service

itself is a simple non-denominational one, with music and readings but most importantly a chance to pause, reflect and remember the life of someone special.

One of the focal points of the service is always the switching on of the lights in honour of all those people being remembered, a light shining out in celebration of a life lived.

This year’s service takes place on Sunday 6 December at 4.00pm. As always we are keen to have some volunteers to help on the day. If you would like to be involved in any way please contact David Pond on 01582 707942 or email [email protected]

Written by David Pond, Individual Giving and Donor Care Manager

Luton on Sunday Christmas AppealWe are delighted to let you know that Luton on

Sunday has agreed to do a Christmas appeal for Keech. The appeal has already started and will be run over six weeks with the paper featuring a different child story every week. This is a huge opportunity for us to help raise awareness of the vital work that we do and hopefully raise some much needed funds!

The Marketing and Communications team, alongside Children’s Services, held a Christmas-themed photoshoot to help gather stories and photos for the campaign. The newspaper will be publishing a text to donate number alongside a response form for people to complete and send to Keech along with their donations. We are hoping the appeal raises lots of money for Keech this Christmas.

On your marks, get set, ho ho ho!

With millions of rooftops to reach in just one night, Santa must be pretty quick on his feet.

But, can you give him a run for his money? Join us on 6 December in Bedford or 13 December in Luton and join hundreds of others for a 5km fun walk, jog or run to raise much needed funds for our hospice (Santa suit provided).

This event will certainly get you in the festive spirit, joining lots of others all dressed as Santa dashing through parkland; this is certainly a sight to behold. Celebrate in style when you cross the finish line with a souvenir medal and goody bag.

For more information and an entry form visit www.keech.org.uk, call 01582 707940 or email [email protected]

Written by Lynn Russell, Events and Regional Fundraising Co-ordinator

Christmas news from Day Care

Here’s a little update as to what Children’s Day Support is up to in the lead up to Christmas.

Christmas cinema afternoons On Saturday 21 November and Sunday 22 November we will be showing two Christmas films for our Keech families between 2.00 - 4.30pm using our fantastic new projector in the Teenage room. Mince pies and Christmas goodies will be served by Father Christmas.

Christmas pantosFollowing a great family evening last year at Luton Town Football Club Christmas panto, we have been invited back this year on Thursday 3 December. We look forward to watching Beauty and the Beast in the Eric Morecambe lounge. We also have the charity Starlight performing a panto at Keech on Tuesday 15 December.

Christmas parties Our Parents Supporting Parents Christmas Lunch Party is on Saturday 19 December.

Our Children’s Christmas Party is on Sunday 13December, and is being supported by Bamboozle Theatre.

Tots and Toys Christmas Party is on Thursday 10 December.

Children’s services would like to wish everyone a very merry Christmas.

Written by Jennie Collier, Schools Project Leader

30FINISH

FINISH

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Staff forum update

November 16 and 24 saw the last of this year’s staff forums with organisation updates from

various members of staff. Liz Searle talked about how we are trying to help

more families that need us in Hertfordshire and about the trustees and their role in the organisation while Neil Goulder explained the technical reasons behind recent IT problems. Sarah Rastrick showed staff the

In our shops

Keech movesWe have been moving. You can now find

Marketing and Comms in the old Volunteering office; Volunteering are now opposite Liz’s office; HR are in the old Comms office, leaving their old one as a meeting room and Retail and Finance are now on the top floor, leaving Fundraising on the first.

An Omega watch was donated to Radlett shopthis month which was sold on eBay for £280.

Dozens of film review books from the 50’swith beautiful photographs were also donated to the Radlett shop. A real film buff’s find, three of them sold for £100.

A Gucci Union Jack bag was donated to the St Albans shop, which sold for £80.

new website and what we can expect in the future; Roger talked about the Joint Consultative Committee (JCC) and that we will shortly be looking for new representatives and both Sarah Oliver and Lisa Makey are developing pathways for patients and working with external colleagues to best support them. Lisa is working on rare neurological, heart failure and respiratory conditions, while Sarah is working with the Luton teams in the hospital, hospice and community to develop a case load of children in Luton. Finally, Lynn Russell told us all about our new Trek India event.

The next forum will be in March.

Trek India 2016

Join us on a trek between 2-8 October in the Western Ghats from Munnar towards Periyar,

as we traverse across mountainous terrain, pass lakes and trek through cardamom forests with the hope of spotting some of the local wildlife. This is a once in a lifetime challenge which promises an experience like no other. You will experience the worlds highest tea estate, Kolukkumalai, trek at high altitude through a rain forest, and so much more.

After spending time trekking across South India, you will spend the final day at a project site, where you will visit a local rural school. During the tour, you will meet the children and teachers, and undertake tasks to help improve the school environment, such as painting and redecorating the classrooms, assisting with arts and crafts classes, and taking part in educational activities. Spending time with the local children, you will be immersed into the Indian culture, offering an insight into their lives.

Places on this trek are very limited. Registration is £199 (non- refundable) and minimum pledged sponsorship is £2,500 – this will cover the costs of the trek and includes the pledged sponsorship donation to Keech Hospice Care.

If you would like to know more about this amazing challenge, or sign up, please contact Lynn on 01582 707940 or email [email protected]

Celebrity JustDance 2015

Written by Lynn Russell, Events and Regional Fundraising Co-ordinator

Finance Director Neil Goulder took to the dance floor as part of this year’s Celebrity JustDance

competition. Neil said: “I approached Celebrity JustDance with some trepidation. My partner was Justine Jarrold, who is a national champion. Unfortunately, her competition commitments meant that we only rehearsed three times! I received 40

points in total for the tango, which was amazing, but the highlight was the Keech Hospice Care crowd holding up ‘10’ placards. All in all it was a monumentally successful event.”

To check out Neil’s moves and to witness his freestyle big reveal (!) visit our Facebook page at www.facebook.com/keechhospicecare.

Kempston shop fashion show

Written by Angela Burgess, Area Retail Manager

Our Kempston shop presented its second fashion show in June and raised a massive £2,500 in

just two hours!The event is organised and run by the shop team

outside of their working day. A special mention has to go to Tracey, Hazel and Shirley who worked tirelessly to prepare for the event, and to all our wonderful volunteers who modeled and ran the event on the night. Well done and thank you!

Annual report in shop windowsAs you know by now, we decided to use our

annual report to help show the reality at Keech and how it is a place full of life. To help get this very important message out to all the communities we are here to support, we created an eye catching window display in all the Keech shops.

A special thanks to all the wonderful shop staff and volunteers who were so supportive of the need to dispel the fear that hospices are just places where you go to die. All of our shops had ‘Keech - a Hospice Full of Life’ window displays, which will be going up again across all shops after the January sales period. It was great to see a single message being transmitted across all parts of the hospice and we hope to be able to do more things like this in the future.

Keech is the adult hospice for Luton & South Beds & the children’s hospice for Beds, Herts & Milton Keynes.

Keech believes no one should have to face a terminal and life-limiting illness alone.

As a charity, Keech depends on 80% of its funding to come from the community for its survival.

Written by Sarah Rastrick, Web and Digital Marketing Officer

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Tel: 01582 492339 [email protected] www.keech.org.ukCharity No. 1035089

Have a go at our wordsearch and when you’ve finished, send us a picture of it to thewink@

keech.org.uk or cut it out and pop in the internal

post. One winner will be drawn out of a hat to win a prize. (Remember to include your name and contact details).

Keech wordsearch

A poem about Keech

I love this place where we all meet,A cup of tea and a smile that greets you,The place where things get done,Here’s the one place you can be you,Troubles melt away like ice on a hot day,You can go to a guiding hand that eases you and gives you inner peace,Make music that nobody understands,Or make books of memories that are special to you,You can talk for hours and hours,Or be alone in quiet reflection, no one really minds,Angels are in the background ready to catch you if you falter or if you fall,There’s no judgement or redress at the choices you take,As you continue on,On a path they help you make that’s special to you,From driver to social worker, doctor and cook, secretary, telephonist, nurse and therapist, all those that give their time, help to make what this place is, a shining star twinkling in the dark night sky,With angels at your side the path taken is easier and smoother,So it’s with grateful thanks we salute you,Angels in the background, you all have a special place in mine and my family’s heart.

Thank you for all the hard work of those who have left Keech in the last few

months and a big welcome to all our new starters across all areas of the hospice.

Starters Emma Harvey, Palliative Care Co-ordinator Susan Uren, Palliative Care Co-ordinator Gemma Bryce, Admin/Reception Bernadette Monoghan, Assistant Shop Manager Pauline Cairns, Assistant Shop Manager Jose Fernandez Gil, Speciality Doctor Sharon Heath, Shop Manager Natalie Watson, Family Support Worker Caron Hooper, Events & Regional Fundraising Co-ordinator

Brigid Salguero, Assistant Shop Manager Catherine Archer, Assistant Shop Manager Paula-Ann Bailey, Speciality Doctor Morven Lean, Clinical Systems Support Analyst Karen Mahon, Assistant Shop Manager Sonya O’Leary, Project Lead, Herts Service Review Eveline Grieves, Staff Nurse, Adult IPU David Harper, Shop Manager Bisma Hammid, Supportive Care Team Administrator

Margaret Scott, Palliative Care Co-ordinator Pernille Richards, Trusts Partnerships Manager

Leavers Brenda Mpofu, Children’s HCA Rosalind Reynolds, Clinical Admin Co-ordinator Francesca Pounds, Adult Nurse Helen Fallows, Childrens Nurse Chamoya Livingstone, Childrens Nurse Sarah Evans, Palliative Care Co-ordinator Michael Keel, CEO Amalia Ramsey, Clinical Support Officer Pam Ciba, Healthcare Assistant - Adult IPU Lisa Sellers, Staff Nurse - Adult IPU Jo Chettleburgh, Income & Marketing Director Zoe Deavin, Staff Nurse Childrens IPU Betty Skolodova, Finance Officer

Written by Louise Banks, Day Care Patient

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App Review: UberPrice: FreeAvailable on: iPhone, iPad and Android

Our first app recommendation is Uber! Uber allows you to pre book or request a taxi from your current location or one of your choice. It has some great little features that eliminate travel hassles if you are short of time or cash. Once you have signed up and given your card details, your phone will automatically prompt you to confirm payment of any journeys.

When requesting a journey, it will provide you with an estimated pick up time and you can also find out your journey’s cost. While doing so you will see all of the taxis available to you in your area and you can request different taxi sizes. On your phone you can see a map of the taxis moving around in real time so you can keep track of where your taxi is. Once ordered, you will see a picture of your taxi driver appear and the car registration, make and model so you can keep a look out for who to expect.

While in your taxi, you can keep this app open to see the route your driver will take and an update of your estimated time of arrival. You don’t need to hand over any cash as it will take payment from your phone.

Starters and leavers

Written by Vicky Mcfarlane, Graphic Design Production Manager

Do you have a an app that you cant live without? Please send your app ideas to [email protected]

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