THE VITAL ROLE OF PEOPLE SKILLS TO THE

ADMINISTRATIVE PROFESSIONINTERNATIONAL ADMINISTRATIVE PROFESSIONALS DAY

NATIONAL ASSOCIATION OF SECRETARIES & ADMINISTRATIVE PROFESSIONALS LTD

NASAP 10 YEARS CELEBRATIONS AND LAUNCH OF THE NASAP SACCO

A BRIEF COMMENT ON SACCOS

I CONGRATULATE YOU ON THE CREATION OF THE SACCO AND ON

GETTING THE PRESIDENT TO LAUNCH YOUR SACCO

HOWEVER, THIS IS WHAT I HAD HOPED TO AVOID WHEN, IN 2006 I SUBMITTED THE CABINET PAPER TO MAKE SACCOS GOVERNMENT POLICY FOR FINANCIL INCLUSION

SACCOS

I HAD HOPED THAT SACCOS WOULD BE A VEHICLE FOR

SAVINGS AND CREDIT BY THE POPULATION

SACCOS

BUT NOT A VEHICLE FOR GOVERNMENT DONATIONS TO THE POPULATION

FOR MORE ON SACCOS PLEASE READ:

ADVANCING THE UGANDAN ECONOMY: A PERSONAL

ACCOUNT BY

EZRA SURUMA (Brookings Institution Press: Washington DC. 2014)

NOW LET US TURN TO PEOPLE SKILLS

WHEN I WAS HEADING THE MANAGEMENT SCIENCE DEPARTMENT AT COPPIN STATE UNIVERSITY AND FLORIDA A&M UNIVERSITY IN THE USA,

EVERY BUSINESS STUDENT WAS REQUIRED TO TAKE A COURSE ENTITLED:

“HUMAN RELATIONS AND ORGANIZATIONAL BEHAVIOUR”.

WHAT IS THE HUMAN RELATIONS PROBLEM?

“People differ from each other in their needs and values. Group effort eases their task of achieving organizational goals

effectively. Human relations can be defined as motivating people in

organizations to work as a team. Although human relationships have existed from quite some time in

the past, the study of human relations has developed only recently. Social sciences like sociology, psychology, anthropology, economics and political science have contributed to the development of OB and human relations.”

http://www.icmrindia.org/courseware/Organizational%20Behavior/Foundations%20of%20Human%20Relations%20Chap2.htm

needs and values

The purpose of any good human activity is to meet human needs

If you do not meet human needs soon or later you will be revealed to be useless

Why am I here?

1. to earn income

2. To do a job

3. To advance my career

4. To please my boss

5. To please God

6. It is the only opportunity I have

WAKING UP ! (ARISE FROM THE DEAD!)

MAKING THE MOST OF THE OPPORTUNITY (OF TIME): HAVE A PURPOSE FOR EACH

DAY

GIFTS (PRICELESS TREASURES WE GOT FREE)

1. TIME

2. LIFE

3. FAMILY

4. COUNTRY/ and fellow citizens

5. PEOPLE ( those God gave you) – family, neighbors, fellow workers)

6. SPACE (OFFICE, HOME, PEACE, WEATHER ETC.)

ATTITUDE: ENJOYING THE GIFTS

HOW CAN YOU GIVE WHAT YOU DO NOT HAVE?

DO YOU HAVE JOY? OR PEACE? OR LOVE?

ARE PEOPLE SKILLS MAINLY TO MANIPULATE OTHERS?

1.ARE WE LOOKING FOR SKILLS TO MANIPULATE OTHERS SO WE CAN ADVANCE?

2.OR IS IT BECAUSE WE WANT TO MAKE A BETTER WORLD IN WHICH WE SHALL ALL BE BETTER OFF?

Group effort

Group Effort eases the task of achieving organizational goals effectively.

Lessons:

Not just personal goals

When we achieve organizational goals we also advance personal goals

We must work with others

We must respect others

We must value others

We must love others

Team work

Human relations can be defined as motivating people in organizations to work as a team

It is difficult to achieve consensus

But it is worth struggling for it

We often have to make compromises

We must have the eyes to see others and their needs

Self-centeredness is the CHIEF enemy of cooperation and teamwork

Incentives will help people to be better focused on the goals

ORGANIZATION AND UNITY

SOCIETY NEEDS INSTITUTIONS IN WHICH PEOPLE WORK TOGETHER TO ACHIEVE COLLECTIVE GOALS.

ORGANIZATIONS ARE THE MEANS FOR LEADERS TO COORDINATE THE ACTIVITIES OF SELECTED PEOPLE TO ACHIVE CERTAIN OBJECTIVES

ORGANIZATIONS TRY TO UNITE PEOPLE TO WORK TOWARDS SPECIFIC OBJECTIVES

ORGANIZATIONS ARE MORE EFFECTIVE IF MEMBERS AGREE AND ACT AS AGREED

ORGANIZATIONS ARE LESS EFFECTIVE IF MEMBERS PUT PERSONAL INTERESTS ABOVE ORGANIZATIONAL GOALS AND GET AWAY WITH IT

ORGANIZATION AND LEADERSHIP

LEADERSHIP MAY BE DEMOCRATIC, AUTOCRATIC AND DICTATORIAL HUMAN ORGANIZATIONS REQUIRE RULES, REGULATIONS, LAWS

AND CULTURAL PRACTICES TOGETHER WITH LEADERSHIP LEADERSHIP THEREFORE OCCURS WITHIN CERTAIN ACCEPTABLE

LAWS AND CULTURAL PRACTICES WHEN LEADERSHIP DOES NOT LEAD TO THE ACHIEVEMENT OF THE

INTERESTS OF MEMBERS THEY WILL DEMAND CHANGE THE CHANGE OF LEADERSHIP CAN CAUSE THE ORGANIZATION TO

BREAK UP IF THE PURPOSE FOR WHICH IT WAS FORMED IS NO LONGER STRONG ENOUGH TO HOLD THE MEMBERS TOGETHER

CONCLUSION

In a world of good and evil we must be committed to what we believe to be good and just and right

The more consensus we build as a society about what is good and just and right the easier it will be for us to work together in institutions and organizations

The most important human skill is the maturity to love God and to love others and therefore to use the gifts God has given us for mutual benefit wherever we find ourselves.

Thank you very much for listening to me.