The use of EU Structural Funds:

ELECTRONIC PATIENT VISIT RESERVATION SYSTEM

Romualdas Jonas KizlaitisDirector of Informatics and Development Center

Vilnius University Hospital Santariskiu klinikos

one of the eHealth development priorities, probably the most targeted to the patient

PATIENT VISIT RESERVATION SYSTEM

7,4 MLt budget (2,1 MEUR) 2 years, starting from 1st of September, 2005 20 Partners:

covering 8 regions, 51 municipalities ~740 000 primary care patients (about ¼ of all population) Handling over 6 000 000 visits per year

Expected results: Designed and implemented National Information System for

Patient Appointment Booking 580 new computerized working places for outpatient receptions

and doctors Upgrade of network connectivity Establishment of Internet assistance center

PATIENT VISIT RESERVATION SYSTEM

Information System will enable: physicians, secretaries and administrators - work more efficiently patients - book visits via Internet and mobile devices, choose

consultants between different health care institutions Operative interaction between patient and health care provider

using all kind of mobile, internet and other information technologies

Higher quality of service

PATIENT VISIT RESERVATION SYSTEM

Information System is going to use modern Information technologies:

Mobile technologies SMS – for acknowledgement of appointment, reminder day before

visit, calendar update for doctors etc. WAP and mobile internet – for online reservation, access to

information Office technologies

Integration with consultant’s calendar Security technologies

User (Patient) identification using SMS and phone number recognition

SSL for external (internet) access to the system VPN connectivity for internal (institutional) use of the system

PATIENT VISIT RESERVATION SYSTEM

Paper based (obsolete) reservation system – operator simultaneously works with several registration journals

PATIENT VISIT RESERVATION SYSTEM

Paper based (obsolete) reservation system – operator must handle telephone calls and direct appeals simultaneously as journals can not be multiplied

PATIENT VISIT RESERVATION SYSTEM

Electronic reservation system – operators are using computers for booking time of visit

The same electronic journal can be used by several operators simultaneously

Project partners:2 University Hospitals6 Regional Hospitals3 City Hospitals9 Largest Policlinics and Primary Care Centers

- - - - -VU ligoninės Santariškių klinikosAlytaus apskrities S.Kudirkos ligoninėAlytaus poliklinikaKMU KlinikosKlaipėdos Jūrininkų ligoninėTelšių apskrities ligoninėUtenos apskrities ligoninėŠeškinės poliklinikaVilniaus raj.centrinė poliklinikaVilniaus miesto Centro poliklinikaKauno Centro poliklinika Kauno Raudonojo kryžiaus ligoninėKauno Šilainių poliklinikaKauno Kalniečių poliklinikaKauno apskrities ligoninėM.Marcinkevičiaus ligoninėPanevėžio ligoninėPanevėžio miesto poliklinikaŠiaulių ligoninėKlaipėdos miesto PSPC

PVRS

Internet

PATIENT VISIT RESERVATION SYSTEM

ePVRS

Vilnius University Hospital Santariskiu klinikosRomualdas.Kizlaitis@santa.lt

Thank You for Attention!

Vilnius