The US E-Government Experience
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08/30/22 1 The US E-Government The US E-Government Experience Experience Tony Frater E-Government Portfolio Manager Office of Management and Budget Public FTAA.ecom/inf/135 June 4, 2002 Original: English
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Public FTAA.ecom/inf/135 June 4, 2002 Original: English. The US E-Government Experience. Tony Frater E-Government Portfolio Manager Office of Management and Budget. E-Government is a major management initiative for the USG. - PowerPoint PPT Presentation
Transcript of The US E-Government Experience
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The US E-Government The US E-Government Experience Experience
Tony FraterE-Government Portfolio Manager
Office of Management and Budget
PublicFTAA.ecom/inf/135
June 4, 2002
Original: English
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E-Government is a major management initiative for the USG
The Vision: an order of magnitude improvement in the federal government’s value to the citizen; with service in minutes or hours, not weeks or months.
The Definition: the use of digital technologies to transform government operations in order to improve effectiveness, efficiency, and service delivery.
The Principles: Citizen Centered Results Oriented Market Based
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Why We Focus on E-government:We Live in a Web of Information Interdependency
Intra-GovernmentalIntra-Governmental
Inter- Inter- governmentalgovernmental
Government Government to Businessto Business
Government to Government to the publicthe public
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Results of Benchmarking Studies
Successful e-business organizations:
- are highly coordinated across the organization and implement enterprise strategies
- streamline operations & processes before investing in new technologies
- use an enterprise architecture (EA) to guide and transform processes and systems
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US E-Government Hurdles
Currently:
- about 20% of the USG IT budget is spent on redundant systems
- many of the USG’s 3000 IT systems do not have a good business case….which means they are at risk of failing
- 33+ million web pages across the 22,000 USG websites
- 5600 transactions need to be consolidated and put on-line•1000 are internal USG transactions
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Duplication makes it hard for citizens to find and get service
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Four portfolios to get the USG connected to citizens
Individuals: building easy to find one-stop-shops for citizens -- creating single points of easy entry to access high quality government services.
Businesses: reduce burden on businesses through use of Internet protocols and by consolidating redundant reporting requirements.
Intergovernmental: make it easier for states to meet reporting requirements, while enabling better performance measurement and results.
Internal efficiency and effectiveness: reduce costs for government administration by using best practices in areas such as procurement, financial management, and knowledge management.
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Examples of E-Government Initiatives
- Trade Streamlining• make trade services offered by the USG to exporters
more accessible
- Business Compliance One-Stop• online tutorials that help businesses understand which rules &
regulations apply to them
- Mexico, Canada & USG Trade project • use new e-business standards to accelerate and simplify trade
- Integrated Acquisition• adopt private sector model for e-markets in USG procurements
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Success requires governance
1. The President’s Management Scorecard
2. Long-term commitment by Senior Management
3. All investments need a business case
4. Strict adherence to the Enterprise Architecture
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Tony [email protected]
Questions?
The US E-Government Strategy:
http://www.whitehouse.gov/omb/inforeg/egovstragegy.pdf
