THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Audience for this webinar

Organisations and individuals promoting products and

services associated with Business & Property

Protection and Resilience building

• Fire

• Flood

• Weather

• Security / Theft

• Vandalism

• Cyber

• War / Terrorism

• etc.

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Building Credibility in Promoting Resilience

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

In a nutshell

On behalf of UK insurers we have developed a ‘remote-

surveying’ tool to assist with convincing businesses of

their need for resilience measures and to deliver

targeted assistance

…….. uptake is good

…….. it could be beneficial to the supply chain also

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Supply chain

The UK has unparalleled capability to support and

deliver Business Resilience to the enlightened:

• Insurers

• Fire & Rescue Services

• Membership organisations

• Service providers

• Product suppliers

• Standards Organisations

• Certification bodies

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

But ….. the ‘system’ is broken!

Even the basics are not being done

• Few businesses have even a Business Continuity Plan

• Effort generally stops at mandated life-safety requirement

• Those in positions to make change do not

• Initiatives to demonstrate benefit fail

• Even inherent in-built material resilience can be

‘engineered out’ in pursuit of cost savings

• Where adopted quality can be variable

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Impact

• Good ‘life-safety’ performance

• Poor Business Resilience / Property / Heritage protection

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Who can help / enforce?

• The last mandated requirements for

Property protection stopped with the

removal of the ‘Local Acts’ in April 2015

• Insurers, through Competition Law and

‘soft markets’ have limited influence –

ask for too much and they risk losing

their customers

• CEOs and Managing Directors –

Resilience is in their job description –

but many act as though they do not

know it!

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

The role of the Managing Director?

• 80% of businesses affected by a major incident close

within 18 months (ref: London Prepared)

Or – using more harsh wording (of my own)

• 80% of business affected by a major incident show

themselves to have been incompetently managed

within 18 months of the event!

Resilience is in the Job Specification of every Managing

Director in the UK – but it’s by and large ignored!

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Engaging Managing Directors

The Business and Property Protection Portal

• Powered by big-data

• Intelligent

• Backed by trusted independent organisations

• Accessible

• Simple

• Instantly recognisable benefit

• Transportable output

• Maintained with ‘best athlete’ guidance

The better the data, the less that needs delivering.

Build a case with the same rigour that would support

any other business decision – success will follow.

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Risk Analysis Engine

Large-Loss Database

Business Sector Risk Review Reports

INFORMER Database

Fire & Rescue Service Response Model

(a) Company name (b) Business Type(c) Postcode(d) Construction Issues(e) Heritage Issues

Delivery Engine

Risk Control Guides

Security Guides

Suppression Guides

Training Suggestions

Software ToolkitsROBUST etc.

Business Continuity Guides

Other sources not covered by

RISCAuthority

Report Designer

(PDF Generator)

Report Server(Distribution to web)

Sources of Data Sources of Guidance

INPUTS

OUTPUTSHow it works

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Infinite front ends with optional library additions

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Data sources – Geographical & Business risks

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Resource triggers

Business triggers

• Business SIC

• Lack of water

• Acetylene

• Time of day

• FRS Access

• Arson

• Financials

Geographical Triggers

• F&RS Response time

• F&RS AFA Policy

• Criminal Damage

• Theft & Robbery

• Flood

• Environmental

• Protected water

Over-riders

• Construction

• Void buildings

• Heritage

• Suppression

• Tall Buildings

• Server/EDP rooms

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

What can resources be?

Anything that can be addressed via hyperlink

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Library Management

TRIGGERS

RSA Library

Universal Library

Universal Library

Report generation

Resource Impairment

Module

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment19

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

The benefit to you

• Present your guidance, membership, products, or services within

the framework of a trusted universal and unbiased dataset

• Provide a service to your customers that is wider than the

constraints of your own business

• Be a part of the bigger resilience picture

• Lead generation

• Increased web traffic

• Improved distribution and customer engagement

• Break down the GRUDGE PURCHASE element of resilience

promotion

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

One-to-one

Interactive

Tele-contact

Mail-outs

Website

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Still a little work to do ….

• A new FPA Document Series NtK Guides

• Refining / Completion of the Universal Library

• Tuning of the Resource Triggering Systems

• Complete user data collection back-end MI

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Campaign promotion & engagement

Hot-linked

Campaign

image

space

Contact NWFRS Please Contact me

Hot-linked

‘Contact us’ /

‘Contact me’

provision

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Management Information return

• Aggregated and micro-site statistics

• Identify top Business Type interest statistics

• Identify top Critical Risk and Challenge statistics

• Gauge impact / raised awareness

• Rank all accessed resources

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Launch Process

• Pantone

• Logo (PNG)

Send your corporate coloursand logo to FPA

• Fully functioning

• Immediately available

FPA creates launch Portal delivering universal dataset • FPA Uploads resource hot-

links to portal

• Meeting arranged to assign triggers to you own resources

• Resources assigned (1/2 day)

Send your resources hotlink

suite to FPA

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Distribution & Pricing

• FREE to RISCAuthority (Insurer) Membership

• FREE to Local Resilience Forums and some NFP agencies

• Priced to cover operational costs only with a view to

significantly assisting UK resilience uptake to others

• Benefit of ‘Wider Market’ FPA Membership level

• 50% 1st year discount

• Try for as little as £1,500 to £5,380 (turnover dependant)

• Separate pricing structure for Fire Services and Police

THE UK’s NATIONAL FIRE SAFETY ORGANISATION

Protecting people, property, business and the environment

Thank you

Q&A

For further information on the Business & Property Protection

Portal please contact:

fpa@thefpa.co.uk asking for James Morelli-Green

Have a play RISCAuthority.BPPP.RISCAuthority.co.uk

FPA.BPPP.RISCAuthority.co.ukWebinar and slides will be downloadable from www.theFPA.co.uk shortly.

Dr Jim GlocklingDirector, Technical Director

Fire Protection Association

jglockling@thefpa.co.uk