The True Meaning of Customer Success - More than Just Usage Data
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The True Meaning of Customer Success Sept 11 2014 Dan Steinman, Chief Customer Officer
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Transcript of The True Meaning of Customer Success - More than Just Usage Data
Housekeeping
• Q&A panel on your right • Recording for colleagues who can’t make it• All attendees will receive slides• Twitter hashtag #customersuccess
Customer Success Capabilities
Customer360
Cockpit
Playbooks
Surveys
Customer Health
Purchases
Sponsor Tracking Engagement Capabilities
Customer Data Discovery
You Don’t Need Usage Right Away
Customer360
Cockpit
Playbooks
Surveys
Customer Health
Purchases
Sponsor Tracking Engagement Capabilities
Customer Data Discovery
You can still make an impact on renewals this year.
Contact your Account Executive or [email protected] for September specials.