The Transformation to Business Process Excellence

Click here to load reader

download The Transformation to  Business Process Excellence

of 16

description

The Transformation to Business Process Excellence. Karl-Heinz Streibich, CEO. Today‘s business models operate on top of application silos. Products. Inno- vations. Cus- tomers. Markets. Business Model. Individual Apps. ERP. CRM. Individual Apps. Applications. - PowerPoint PPT Presentation

Transcript of The Transformation to Business Process Excellence

  • * | * The Transformation to Business Process ExcellenceKarl-Heinz Streibich, CEO

    Get There Faster.

    * | * Todays business models operate on top of application silosApplicationsERPCRM

    Individual Apps

    Individual AppsBusiness Model

    Get There Faster.

    Todays application software dilemma:Total cost of ownershipis highInside: frozen processesFlexibility is lowInside: frozen processesStandardization EfficiencyDifferentiation Innovation Individual ApplicationsStandard Applications++* | *

    Get There Faster.

    Only 20 % of the relevant enterprise processes are covered by standard applicationsProcess solutions* | *

    Get There Faster.

    The missing layer: process management and standard integration* | *

    Get There Faster.

    Each layer is unique in required flexibility and speedApplicationsERPCRM

    Individual Apps

    Individual AppsProcesses & IntegrationBusiness ModelFlexibility & Collaboration Layer* | *

    Get There Faster.

    The new enterprise software paradigmIndividual ApplicationsStandard Applications* | *

    Get There Faster.

    Extreme collaboration in the Digital Enterprise* | *

    Get There Faster.

    Value of extreme collaboration:* | *

    Get There Faster.

    Achieving Business Process Excellence the total picture EnterpriseBPM* | *

    Get There Faster.

    Prioritization of processes for Process ExcellenceKPIsProcess LandscapeKPI ContributionProcess Portfolio* | *

    Get There Faster.

    OPERATIONAL EXCELLENCEOperational KPIs must be as transparent as financial KPIsFinancial Performance* | *

    Get There Faster.

    * | * Implementation examples

    Faster Claims ManagementExpenses and claims payments are reduced by 5%, saving $3.5 million annually.Speeding Customer On-boardingfrom 2-3 weeks to 1 dayresulting in a $1.92 million productivity gain. An 80% cost savings was achieved. Problems are resolved 50% faster.Creating a Real-Time Value ChainExpects to save at least $2 million per year by mobilizing a real-time event-driven value chain that leverages existing systems and supports 30,000 delivery drivers and 11,000 merchandisers.Improving Business ProcessesDYK Motors uses SOA to lower integration costs by up to 80% and speed up business process development by nearly 50%.

    Get There Faster.

    Software AG - 2003 - 2011EURwM takeoverFinancialcrisisIDS Scheer takeoverGoal: 1bn.+1.200%Enterprise value:2003: 250 mn.Today: 3.300 mn.Software AG* | *

    Diagramm2

    10.1

    9.7

    8.72

    8.8

    8.9

    9.7

    9.2

    9.2

    9.02

    8.3

    12.65

    11.7

    9.6

    9.55

    9.45

    9.4

    9.9

    10.2

    11

    10.5

    10.8

    13.3

    12.95

    13

    12.82

    12.81

    14.35

    14

    13.65

    16.2

    16

    15.8

    17.15

    15.5

    17

    16.4

    15.4

    15.9

    15.6

    17

    19.1

    17.7

    19.9

    20

    19

    18.3

    18

    19.51

    17.7

    16.7

    16.5

    17.2

    17.6

    18.4

    17.95

    17.99

    17.8

    22.34

    23.29

    22.5

    23.5

    22.5

    21.2

    20.5

    22.4

    21.8

    20.9

    24.1

    23.55

    23.5

    21

    21.5

    21.7

    21.5

    22.6

    22

    22.3

    23.5

    23.7

    26.53

    25.7

    28.1

    25.9

    24.1

    24.85

    25.4

    25.2

    26.1

    26.5

    26.5

    26.45

    26.7

    26.25

    24.7

    22.7

    22.65

    22.5

    22.33

    23.3

    23

    23.3

    23.9

    24.1

    23.87

    24.9

    25.05

    24.2

    25.3

    25.65

    25.4

    26.75

    26.1

    26.8

    26.7

    26.35

    25.25

    25.2

    25.06

    26.8

    26.5

    26.44

    27.78

    28.15

    29.05

    31.6

    32.06

    32.7

    32.55

    32.8

    34.3

    33.85

    34.75

    34.95

    37.2

    38.2

    38.2

    37.65

    37.9

    36.65

    38.23

    38.5

    37.33

    38.6

    37

    34.66

    36.75

    37.5

    38.23

    39.7

    40.65

    40.8

    41.61

    43

    42.15

    39.76

    41.21

    44.76

    42.3

    42.41

    43.4

    44.7

    45.35

    45.95

    47.2

    46.8

    45.8

    47.48

    46.18

    45.8

    44.63

    44.46

    45.32

    44.3

    46.03

    41.79

    41.01

    39.59

    41.6

    40.2

    39.1

    39.81

    40.84

    41.17

    37.72

    40.47

    43.03

    43.4

    44.14

    46.93

    46

    46.71

    44.91

    46.94

    46.96

    48.35

    49.22

    50.82

    49.6

    52.8

    53.31

    53.75

    55.18

    54.71

    54

    56.75

    57.56

    58.62

    59.34

    59.91

    60.9

    60.2

    58.9

    58.69

    57

    56.7

    61.36

    56.16

    59.97

    59.42

    64.5

    64

    69.2

    68.08

    66.2

    65.6

    67.61

    62

    63.51

    63.2

    72

    68.05

    72.81

    71.48

    71.93

    74.36

    76.05

    75.2

    72.09

    73.78

    68.17

    65.98

    70.55

    73.2

    71.3

    69.6

    70

    65.85

    70

    66.19

    59.6

    67.65

    62

    56.58

    53.4

    51.52

    55.8

    53.8

    56.37

    60.15

    60.03

    57.55

    48.15

    49.22

    50.64

    55

    51.07

    52.11

    49.6

    48

    47.3

    45.5

    44.48

    48.35

    51.25

    49.47

    48.3

    42.1

    43.75

    45.2

    44.25

    44.47

    48.1

    45.7

    42.7

    39.7

    38.1

    40

    39.52

    40.8

    45.85

    47.25

    49.2

    48.93

    46.21

    50.49

    48.45

    47.8

    46.7

    41.44

    40.85

    29.8

    33.2

    31.7

    38.85

    36.5

    41.36

    37

    40.22

    39.42

    37.4

    38

    39.2

    41

    41.11

    36.86

    39

    47.84

    49.8

    51.09

    49.5

    50.2

    47.4

    50.39

    53.35

    52.15

    52.35

    53.7

    56.8

    46.47

    47.9

    48.3

    46.57

    50.89

    49.75

    47.1

    46.57

    48.2

    48.04

    48.6

    49.48

    49.18

    49.37

    52.5

    52.65

    54.95

    53.68

    53.75

    55.94

    56

    59.15

    57.49

    58.5

    60.89

    63.29

    64.15

    60.68

    69.58

    71.63

    71

    72.78

    75.2

    75.99

    76.73

    77

    76.39

    80.23

    81.57

    79

    82.57

    79.4

    80.44

    86.55

    84.93

    89.02

    91.02

    90.32

    88.01

    89.43

    90.33

    93.6

    94.37

    86.81

    80.51

    85.3

    78.61

    79.42

    85.08

    86.86

    88.49

    86.99

    81.33

    89.45

    95.21

    93.5

    85.56

    88.48

    89.91

    86.41

    86.64

    83.75

    84.65

    86.91

    87.47

    88.74

    87.72

    88.83

    90.07

    90.75

    91.43

    94.55

    95.2

    97.18

    97.16

    94.31

    93.39

    92.34

    92.49

    93.09

    94.43

    95.2

    102.2

    101

    100.85

    100.7

    100.7

    100.35

    100.35

    99.77

    98.59

    98.61

    99.2

    98.45

    98.72

    98

    99.28

    95.3

    95.47

    98.49

    98.93

    98.45

    97

    97.7

    98.5

    98.13

    95.27

    94.56

    96.34

    99

    100

    99.62

    101.45

    101.45

    102.95

    102.9

    103.1

    102.7

    103.05

    103.35

    106.2

    107

    107.6

    107.1

    107.35

    106.7

    108

    108.85

    109.8

    109

    109.6

    109.75

    108.85

    108.2

    107.2

    107.4

    109

    107.4

    106.6

    104.8

    104.55

    103.95

    102

    101.25

    100.9

    101.3

    103.85

    111.45

    Tabelle1

    Software AGTibcoSAPProgressTecDAXVolumen SAGVolumen TibcoVolumen SAPVolumen Progress

    SchlusskurseDE0003304002US88632Q1031DE0007164600US7433121008

    von - bis

    10/1/1088.7100.0017.99100.0036.59100.0033.06100.00778.72100.00

    10/4/1087.798.8517.6898.2836.17598.8733.12100.18769.0198.75

    10/5/1088.8100.1018.11100.6736.735100.4034.29103.72773.0399.27

    10/6/1090.1101.5017.1895.5036.58599.9933.82102.30775.0799.53

    10/7/1090.8102.2717.597.2836.6100.0333.97102.75774.0599.40

    10/8/1091.4103.0317.5897.7236.73100.3834.66104.84773.3399.31

    10/11/1094.6106.5517.4897.1736.855100.7234.65104.81781.92100.41

    10/12/1095.2107.2817.8599.2237.275101.8735.1106.17781.08100.30

    10/13/1097.2109.5118.16100.9437.945103.7036.51110.44802.22103.02

    10/14/1097.2109.4918.35102.0038.085104.0936.41110.13808.74103.86

    10/15/1094.3106.2818.28101.6138.16104.2936.13109.29807.98103.76

    10/18/1093.4105.2418.2101.1737.74103.1436.81111.34807.37103.68

    10/19/1092.3104.0617.6498.0537.345102.0635.48107.32797.42102.40

    10/20/1092.5104.2317.8299.0637.265101.8435.85108.44798.29102.51

    10/21/1093.1104.9017.99100.0037.7103.0335.83108.38807103.63

    10/22/1094.4106.4118.74104.1738.04103.9636.29109.77809.94104.01

    10/25/1095.2107.2819.28107.1738.175104.3336.44110.22816.2104.81

    10/26/10102.2115.1719105.6138.3104.6736.41110.13814.84104.64

    10/27/10101.0113.8219.01105.6737.23101.7535.89108.56811.52104.21

    10/28/10100.9113.6518.93105.2337.085101.3536.71111.04822.34105.60

    10/29/10100.7113.4819.22106.8437.47102.4137.37113.04825.09105.95

    11/1/10100.7113.4819.45108.1237.2101.6737.97114.85821.62105.51

    11/2/10100.4113.0819.57108.7837.385102.1738.66116.94821.93105.55

    11/3/10100.4113.0819.71109.5636.93100.9338.47116.36817.63105.00

    11/4/1099.8112.4320.13111.9037.075101.3338.88117.60821.76105.53

    11/5/1098.6111.1020.02111.2837.31101.9739.13118.36817.68105.00

    11/8/1098.6111.1219.99111.1237.28101.8938.91117.70820.6105.38

    11/9/1099.2111.7919.5108.3937.39102.1939.14118.39825.21105.97

    11/10/1098.5110.9419.4107.8437.04101.2339.41119.21814.54104.60

    11/11/1098.7111.2519.42107.9536.93100.9339.38119.12791.74101.67

    11/12/1098.0110.4319.09106.1136.74100.4138.93117.76782.96100.54

    11/15/1099.3111.8818.97105.4536.695100.2939.03118.06788.8101.29

    11/16/1095.3107.3918.38102.1736.298.9338.1115.25770.0598.89Umstze SAG Xetra

    11/17/1095.5107.5818.48102.7236.25599.0838.07115.15777.7999.88

    11/18/1098.5110.9919.13106.3436.665100.2038.51116.49796.06102.23DecNovOct

    11/19/1098.9111.4819.21106.7836.54599.8838.75117.21790.3101.491140,889146,448102,025

    11/22/1098.5110.9419.7109.5136.2699.1038.9117.66788.39101.242143,280159,966106,270

    11/23/1097.0109.3119.11106.2336.298.9338.5116.45777.7599.883132,235111,005105,133

    11/24/1097.7110.1019.91110.6735.8497.9539.16118.45786.4100.99487,74293,882156,165

    11/25/1098.5111.0019.89110.5636.2699.1039.12118.33789.6101.405139,780154,775130,490

    11/26/1098.1110.5819.87110.4536.50599.7739.09118.24792.51101.776129,65073,458108,813

    11/29/1095.3107.3619.73109.6735.90598.1339.23118.66776.9599.777162,92676,778214,397

    11/30/1094.6106.5619.64109.1735.9498.2238.51116.49768.5198.69883,58771,938148,576

    12/1/1096.3108.5620.11111.7836.23599.0339.51119.51782.94100.54971,867114,119130,672

    12/2/1099.0111.5620.19112.2336.399.2139.3118.87800.33102.781089,783133,251115,935

    12/3/10100.0112.6920.79115.5636.665100.2039.51119.51803.7103.211187,755103,554181,132

    12/6/1099.6112.2620.89116.1236.615100.0739.63119.87805.68103.461284,731133,518125,406

    12/7/10101.5114.3220.86115.9537101.1240.4122.20812.38104.3213217,640141,529120,480

    12/8/10101.5114.3220.83115.7936.665100.2040.79123.38820.92105.4214144,687133,01584,329

    12/9/10103.0116.0120.86115.9536.825100.6440.93123.81823.64105.771579,86297,79799,992

    12/10/10102.9115.9620.87116.0136.9100.8541.24124.74827.37106.251680,41883,83091,668

    12/13/10103.1116.1820.58114.4037.135101.4941.17124.53836.86107.471733,03492,608126,581

    12/14/10102.7115.7320.36113.1737.335102.0441.95126.89836.06107.361828,33979,991420,032

    12/15/10103.1116.1320.24112.5137.3101.9441.76126.32831.84106.821926,09669,276148,853

    12/16/10103.4116.4620.73115.2337.4102.2142.15127.50834.08107.112045,240100,883140,867

    12/17/10106.2119.6821.31118.4537.995103.8441.92126.80830.83106.692128,357135,694121,528

    12/20/10107.0120.5821.11117.3437.695103.0241.6125.83832.95106.96199,778

    12/21/10107.6121.2521.18117.7338.28104.6241.17124.53843.37108.30

    12/22/10107.1120.6920.24112.5138.22104.4543.38131.22843.69108.342,037,8982,507,0932,979,344

    12/23/10107.4120.9719.81110.1238.365104.8543.34131.09851.13109.3097,043113,959141,874

    12/27/10106.7120.2419.87110.4538.3104.6743.34131.09842.16108.15

    12/28/10108.0121.7019.72109.6238.38104.8943.17130.58848.77109.007,524,3353m gesamt

    12/29/10108.9122.6619.86110.3938.395104.9343.49131.55854.24109.70117,568Mittelwert

    12/30/10109.8123.7319.79110.0138.1104.1342.91129.79850.67109.24

    1/3/11109.0122.8319.84110.2838.215104.4443.24130.79860.05110.44

    1/4/11109.6123.5119.49108.3438.19104.3742.65129.01862.26110.73

    1/5/11109.8123.6819.76109.8438.12104.1843.34131.09863.10110.84

    1/6/11108.9122.6619.5108.3938.175104.3343.44131.40869.23111.62

    1/7/11108.2121.9319.48108.2838.075104.0643.6131.88869.22111.62

    1/10/11107.2120.8020.7115.0637.44102.3243.46131.46856.02109.93

    1/11/11107.4121.0321.1117.2938.62105.5543.1130.37877.81112.72

    1/12/11109.0122.8320.8115.6239.05106.7243.57131.79888.56114.11

    1/13/11107.4121.0321.1117.2940.4110.4143.5131.58881.02113.14

    1/14/11106.6120.1321116.7340.18109.8143.6131.88879.80112.98

    1/17/11104.8118.1020.9116.1840.86111.6743.8132.49877.91112.74

    1/18/11104.6117.8220.73115.2340.58110.9043.98133.03890.04114.30

    1/19/11104.0117.1421.4118.9540.57110.8843.8132.49879.71112.97

    1/20/11102.0114.9420.94116.4040.25110.0043.15130.52863.18110.85

    1/21/11101.3114.1021.15117.5740.13109.6743.01130.10868.69111.55

    1/24/11100.9113.7021.46119.2940.47110.6042.79129.43861.95110.69

    1/25/11101.3114.1521.05117.0140.56110.8542.36128.13862.36110.74

    1/26/11103.9117.0321.33118.5741.12112.3843.01130.10873.90112.22

    1/27/11111.5125.5921.72120.7341.76114.1343.16130.55879.17112.90

    Tabelle1

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    00000

    Q3 Ergebnis

    IDS bernahmegenehmigt

    in %

    Q4/GJ 2010Ergebnis

    Software AG

    Tibco

    SAP

    Progress

    TecDAX

    Tabelle2

    Tabelle2

    100100100100100

    98.8505747126100.181488203398.865810330798.276820455898.7530819807

    100.1014198783103.720508167100.3962831375100.667037242999.2693137456

    101.4987604237102.298850574799.986335064295.497498610399.531282104

    102.2650439486102.7525710829100.027329871697.276264591499.4002979248

    103.0313274735104.8396854204100.382618201797.720956086799.3078385042

    106.5472165878104.8094373866100.724241596197.1650917176100.4109307582

    107.2796934866106.1705989111101.872096201199.2217898833100.3030614341

    109.5109308091110.4355716878103.703197595100.9449694275103.0177727553

    109.4883930584110.1330913491104.0858157967102.0011117287103.8550441751

    106.276763579109.2861464005104.2907898333101.6120066704103.75744812

    105.2400270453111.3430127042103.1429352282101.1673151751103.6791144442

    104.0567951318107.3200241984102.06340530298.0544747082102.401376618

    104.2258282623108.4392014519101.844766329699.0550305725102.5130984179

    104.9019607843108.3787053842103.033615742100103.6316005753

    106.4119900834109.7701149425103.9628313747104.1689827682104.0091432094

    107.2796934866110.2238354507104.3317846406107.1706503613104.813026505

    115.167906243110.1330913491104.673408035105.6142301278104.6383809328

    113.815641199108.5601935874101.7491117792105.6698165648104.2120402712

    113.6466080685111.0405323654101.3528286417105.2251250695105.6014998973

    113.477574938113.0369026013102.4050286964106.8371317399105.9546435176

    113.477574938114.851784634101.6671221645108.1156197888105.5090404767

    113.0831643002116.9388989716102.1727247882108.7826570317105.5488493939

    113.0831643002116.3641863279100.9292156327109.5608671484104.9966611876

    112.429569529117.6043557169101.3254987702111.8954974986105.5270186973

    111.0998422357118.3605565638101.9677507516111.2840466926105.0030819807

    111.1223799865117.6950998185101.8857611369111.1172873819105.3780562975

    111.7872436331118.3908045977102.186389724108.3935519733105.970053421

    110.9420779806119.2075015124101.2298442197107.8376876042104.5998561742

    111.2463376155119.1167574108100.9292156327107.948860478101.6719745223

    110.4349785891117.7555958863100.4099480732106.11450806100.5444832546

    111.877394636118.058076225100.2869636513105.4474708171101.2944318882

    107.3923822403115.245009074498.9341350096102.167871039598.8866344771

    107.5839531215115.154264972899.0844493031102.723735408699.8805732484

    110.9871534821116.4851784634100.2049740366106.3368538077102.2267310458

    Software AG

    Progress

    SAP

    Tibco

    TecDAX

    Tabelle3

    Entity Name:

    Key:C000087649

    Currency:EUR

    DateSoftware AG

    10-Jan-200310.100

    17-Jan-20039.700

    24-Jan-20038.720

    31-Jan-20038.800

    07-Feb-20038.900

    14-Feb-20039.700

    21-Feb-20039.200

    28-Feb-20039.200

    07-Mar-20039.020

    14-Mar-20038.300

    21-Mar-200312.650

    28-Mar-200311.700

    04-Apr-20039.600

    11-Apr-20039.550

    18-Apr-20039.450

    25-Apr-20039.400

    02-May-20039.900

    09-May-200310.200

    16-May-200311.000

    23-May-200310.500

    30-May-200310.800

    06-Jun-200313.300

    13-Jun-200312.950

    20-Jun-200313.000

    27-Jun-200312.820

    04-Jul-200312.810

    11-Jul-200314.350

    18-Jul-200314.000

    25-Jul-200313.650

    01-Aug-200316.200

    08-Aug-200316.000

    15-Aug-200315.800

    22-Aug-200317.150

    29-Aug-200315.500

    05-Sep-200317.000

    12-Sep-200316.400

    19-Sep-200315.400

    26-Sep-200315.900

    03-Oct-200315.600

    10-Oct-200317.000

    17-Oct-200319.100

    24-Oct-200317.700

    31-Oct-200319.900

    07-Nov-200320.000

    14-Nov-200319.000

    21-Nov-200318.300

    28-Nov-200318.000

    05-Dec-200319.510

    12-Dec-200317.700

    19-Dec-200316.700

    26-Dec-200316.500

    02-Jan-200417.200

    09-Jan-200417.600

    16-Jan-200418.400

    23-Jan-200417.950

    30-Jan-200417.990

    06-Feb-200417.800

    13-Feb-200422.340

    20-Feb-200423.290

    27-Feb-200422.500

    05-Mar-200423.500

    12-Mar-200422.500

    19-Mar-200421.200

    26-Mar-200420.500

    02-Apr-200422.400

    09-Apr-200421.800

    16-Apr-200420.900

    23-Apr-200424.100

    30-Apr-200423.550

    07-May-200423.500

    14-May-200421.000

    21-May-200421.500

    28-May-200421.700

    04-Jun-200421.500

    11-Jun-200422.600

    18-Jun-200422.000

    25-Jun-200422.300

    02-Jul-200423.500

    09-Jul-200423.700

    16-Jul-200426.530

    23-Jul-200425.700

    30-Jul-200428.100

    06-Aug-200425.900

    13-Aug-200424.100

    20-Aug-200424.850

    27-Aug-200425.400

    03-Sep-200425.200

    10-Sep-200426.100

    17-Sep-200426.500

    24-Sep-200426.500

    01-Oct-200426.450

    08-Oct-200426.700

    15-Oct-200426.250

    22-Oct-200424.700

    29-Oct-200422.700

    05-Nov-200422.650

    12-Nov-200422.500

    19-Nov-200422.330

    26-Nov-200423.300

    03-Dec-200423.000

    10-Dec-200423.300

    17-Dec-200423.900

    24-Dec-200424.100

    31-Dec-200423.870

    07-Jan-200524.900

    14-Jan-200525.050

    21-Jan-200524.200

    28-Jan-200525.300

    04-Feb-200525.650

    11-Feb-200525.400

    18-Feb-200526.750

    25-Feb-200526.100

    04-Mar-200526.800

    11-Mar-200526.700

    18-Mar-200526.350

    25-Mar-200525.250

    01-Apr-200525.200

    08-Apr-200525.060

    15-Apr-200526.800

    22-Apr-200526.500

    29-Apr-200526.440

    06-May-200527.780

    13-May-200528.150

    20-May-200529.050

    27-May-200531.600

    03-Jun-200532.060

    10-Jun-200532.700

    17-Jun-200532.550

    24-Jun-200532.800

    01-Jul-200534.300

    08-Jul-200533.850

    15-Jul-200534.750

    22-Jul-200534.950

    29-Jul-200537.200

    05-Aug-200538.200

    12-Aug-200538.200

    19-Aug-200537.650

    26-Aug-200537.900

    02-Sep-200536.650

    09-Sep-200538.230

    16-Sep-200538.500

    23-Sep-200537.330

    30-Sep-200538.600

    07-Oct-200537.000

    14-Oct-200534.660

    21-Oct-200536.750

    28-Oct-200537.500

    04-Nov-200538.230

    11-Nov-200539.700

    18-Nov-200540.650

    25-Nov-200540.800

    02-Dec-200541.610

    09-Dec-200543.000

    16-Dec-200542.150

    23-Dec-200539.760

    30-Dec-200541.210

    06-Jan-200644.760

    13-Jan-200642.300

    20-Jan-200642.410

    27-Jan-200643.400

    03-Feb-200644.700

    10-Feb-200645.350

    17-Feb-200645.950

    24-Feb-200647.200

    03-Mar-200646.800

    10-Mar-200645.800

    17-Mar-200647.480

    24-Mar-200646.180

    31-Mar-200645.800

    07-Apr-200644.630

    14-Apr-200644.460

    21-Apr-200645.320

    28-Apr-200644.300

    05-May-200646.030

    12-May-200641.790

    19-May-200641.010

    26-May-200639.590

    02-Jun-200641.600

    09-Jun-200640.200

    16-Jun-200639.100

    23-Jun-200639.810

    30-Jun-200640.840

    07-Jul-200641.170

    14-Jul-200637.720

    21-Jul-200640.470

    28-Jul-200643.030

    04-Aug-200643.400

    11-Aug-200644.140

    18-Aug-200646.930

    25-Aug-200646.000

    01-Sep-200646.710

    08-Sep-200644.910

    15-Sep-200646.940

    22-Sep-200646.960

    29-Sep-200648.350

    06-Oct-200649.220

    13-Oct-200650.820

    20-Oct-200649.600

    27-Oct-200652.800

    03-Nov-200653.310

    10-Nov-200653.750

    17-Nov-200655.180

    24-Nov-200654.710

    01-Dec-200654.000

    08-Dec-200656.750

    15-Dec-200657.560

    22-Dec-200658.620

    29-Dec-200659.340

    05-Jan-200759.910

    12-Jan-200760.900

    19-Jan-200760.200

    26-Jan-200758.900

    02-Feb-200758.690

    09-Feb-200757.000

    16-Feb-200756.700

    23-Feb-200761.360

    02-Mar-200756.160

    09-Mar-200759.970

    16-Mar-200759.420

    23-Mar-200764.500

    30-Mar-200764.000

    06-Apr-200769.200

    13-Apr-200768.080

    20-Apr-200766.200

    27-Apr-200765.600

    04-May-200767.610

    11-May-200762.000

    18-May-200763.510

    25-May-200763.200

    01-Jun-200772.000

    08-Jun-200768.050

    15-Jun-200772.810

    22-Jun-200771.480

    29-Jun-200771.930

    06-Jul-200774.360

    13-Jul-200776.050

    20-Jul-200775.200

    27-Jul-200772.090

    03-Aug-200773.780

    10-Aug-200768.170

    17-Aug-200765.980

    24-Aug-200770.550

    31-Aug-200773.200

    07-Sep-200771.300

    14-Sep-200769.600

    21-Sep-200770.000

    28-Sep-200765.850

    05-Oct-200770.000

    12-Oct-200766.190

    19-Oct-200759.600

    26-Oct-200767.650

    02-Nov-200762.000

    09-Nov-200756.580

    16-Nov-200753.400

    23-Nov-200751.520

    30-Nov-200755.800

    07-Dec-200753.800

    14-Dec-200756.370

    21-Dec-200760.150

    28-Dec-200760.030

    04-Jan-200857.550

    11-Jan-200848.150

    18-Jan-200849.220

    25-Jan-200850.640

    01-Feb-200855.000

    08-Feb-200851.070

    15-Feb-200852.110

    22-Feb-200849.600

    29-Feb-200848.000

    07-Mar-200847.300

    14-Mar-200845.500

    21-Mar-200844.480

    28-Mar-200848.350

    04-Apr-200851.250

    11-Apr-200849.470

    18-Apr-200848.300

    25-Apr-200842.100

    02-May-200843.750

    09-May-200845.200

    16-May-200844.250

    23-May-200844.470

    30-May-200848.100

    06-Jun-200845.700

    13-Jun-200842.700

    20-Jun-200839.700

    27-Jun-200838.100

    04-Jul-200840.000

    11-Jul-200839.520

    18-Jul-200840.800

    25-Jul-200845.850

    01-Aug-200847.250

    08-Aug-200849.200

    15-Aug-200848.930

    22-Aug-200846.210

    29-Aug-200850.490

    05-Sep-200848.450

    12-Sep-200847.800

    19-Sep-200846.700

    26-Sep-200841.440

    03-Oct-200840.850

    10-Oct-200829.800

    17-Oct-200833.200

    24-Oct-200831.700

    31-Oct-200838.850

    07-Nov-200836.500

    14-Nov-200841.360

    21-Nov-200837.000

    28-Nov-200840.220

    05-Dec-200839.420

    12-Dec-200837.400

    19-Dec-200838.000

    26-Dec-200839.200

    02-Jan-200941.000

    09-Jan-200941.110

    16-Jan-200936.860

    23-Jan-200939.000

    30-Jan-200947.840

    06-Feb-200949.800

    13-Feb-200951.090

    20-Feb-200949.500

    27-Feb-200950.200

    06-Mar-200947.400

    13-Mar-200950.390

    20-Mar-200953.350

    27-Mar-200952.150

    03-Apr-200952.350

    10-Apr-200953.700

    17-Apr-200956.800

    24-Apr-200946.470

    01-May-200947.900

    08-May-200948.300

    15-May-200946.570

    22-May-200950.890

    29-May-200949.750

    05-Jun-200947.100

    12-Jun-200946.570

    19-Jun-200948.200

    26-Jun-200948.040

    03-Jul-200948.600

    10-Jul-200949.480

    17-Jul-200949.180

    24-Jul-200949.370

    31-Jul-200952.500

    07-Aug-200952.650

    14-Aug-200954.950

    21-Aug-200953.680

    28-Aug-200953.750

    04-Sep-200955.940

    11-Sep-200956.000

    18-Sep-200959.150

    25-Sep-200957.490

    02-Oct-200958.500

    09-Oct-200960.890

    16-Oct-200963.290

    23-Oct-200964.150

    30-Oct-200960.680

    06-Nov-200969.580

    13-Nov-200971.630

    20-Nov-200971.000

    27-Nov-200972.780

    04-Dec-200975.200

    11-Dec-200975.990

    18-Dec-200976.730

    25-Dec-200977.000

    01-Jan-201076.390

    08-Jan-201080.230

    15-Jan-201081.570

    22-Jan-1079

    25-Jan-1082.57

    1-Feb-1079.4

    8-Feb-1080.44

    15-Feb-1086.55

    22-Feb-1084.93

    1-Mar-1089.02

    8-Mar-1091.02

    15-Mar-1090.32

    22-Mar-1088.01

    29-Mar-1089.43

    6-Apr-1090.33

    12-Apr-1093.6

    19-Apr-1094.37

    26-Apr-1086.81

    5/3/1080.51

    5/10/1085.3

    5/17/1078.61

    5/24/1079.42

    6/1/1085.08

    6/7/1086.86

    6/14/1088.49

    6/21/1086.99

    6/28/1081.33

    7/6/1089.45

    7/12/1095.21

    7/19/1093.5

    7/26/1085.56

    8/2/1088.48

    8/9/1089.91

    8/16/1086.41

    8/23/1086.64

    8/30/1083.75

    9/6/1084.65

    9/13/1086.91

    9/20/1087.47

    10/1/1088.7

    10/4/1087.7

    10/5/1088.8

    10/6/1090.1

    10/7/1090.8

    10/8/1091.4

    10/11/1094.6

    10/12/1095.2

    10/13/1097.2

    10/14/1097.2

    10/15/1094.3

    10/18/1093.4

    10/19/1092.3

    10/20/1092.5

    10/21/1093.1

    10/22/1094.4

    10/25/1095.2

    10/26/10102.2

    10/27/10101.0

    10/28/10100.9

    10/29/10100.7

    11/1/10100.7

    11/2/10100.4

    11/3/10100.4

    11/4/1099.8

    11/5/1098.6

    11/8/1098.6

    11/9/1099.2

    11/10/1098.5

    11/11/1098.7

    11/12/1098.0

    11/15/1099.3

    11/16/1095.3

    11/17/1095.5

    11/18/1098.5

    11/19/1098.9

    11/22/1098.5

    11/23/1097.0

    11/24/1097.7

    11/25/1098.5

    11/26/1098.1

    11/29/1095.3

    11/30/1094.6

    12/1/1096.3

    12/2/1099.0

    12/3/10100.0

    12/6/1099.6

    12/7/10101.5

    12/8/10101.5

    12/9/10103.0

    12/10/10102.9

    12/13/10103.1

    12/14/10102.7

    12/15/10103.1

    12/16/10103.4

    12/17/10106.2

    12/20/10107.0

    12/21/10107.6

    12/22/10107.1

    12/23/10107.4

    12/27/10106.7

    12/28/10108.0

    12/29/10108.9

    12/30/10109.8

    1/3/11109.0

    1/4/11109.6

    1/5/11109.8

    1/6/11108.9

    1/7/11108.2

    1/10/11107.2

    1/11/11107.4

    1/12/11109.0

    1/13/11107.4

    1/14/11106.6

    1/17/11104.8

    1/18/11104.6

    1/19/11104.0

    1/20/11102.0

    1/21/11101.3

    1/24/11100.9

    1/25/11101.3

    1/26/11103.9

    1/27/11111.5

    in %

    Tabelle3

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    Get There Faster.

    Software AG at a glance* | *

  • * | * Thank You!

    ****Coca ColaTBC

    Autotrader:GOAL OF SLIDE: Show how a major customer is using our software to reinforce the drivers and approach on previous slide

    Main Points to Highlight: Business transparency and controlThe results: Reduced cancellation of dealer contracts by 20% in year 1 with associated revenue reclaimed.Autotrader is mid-way through a strategy to become a process-centric organizationIn current climate, customer retention was major issues.dealers are the mainstay of the business project was called Proactive ServiceGoal was to create business rules that proactively identified and alerted (tasks assigned to reps) when (effectively event processing) dealers looked as though they might cancel their contractThey then developed mini processes for each scenario that guided the sales rep through a retention processEach process was monitored and managed in real-time using BAMBenefits have been significant

    Key:Utilized a combined BPM and SOA approachBusiness users were the ones who used BPMS tools to build rules and customer retention processes (i.e. business empowerment was key)CAF was used to display all information relevant to the dealership to sales repBenefit was significantThis is first of many BPM/SOA projects

    SasktelGOAL OF SLIDE: Show how a major customer is using our software to reinforce the drivers and approach on first slide

    Main Points to Highlight: Operational efficiency through automation of manual processesSaskTel is undertaking the single largest business and technology transformation in its 100 years. New competition, downward pressure on margins and declining local-access and long-distance revenues required SaskTel to change its business infrastructure to reduce costs, improve agility and get new products to market faster.SaskTel brought together key business and technology leaders (alignment)New guiding principles were established: increase customer self-service, use internal applications more efficiently, achieve out-of-the-box functionality, and create and maintain a single view of the customer. A directive was set to operate as one across SaskTel business units and subsidiaries. The webMethods suite has become an integral to SaskTels total business transformation into a service-oriented architecture (SOA). The webMethods Enterprise Service Bus (ESB) helps SaskTel operate as a single entity across all business units and subsidiaries while the webMethods Business Process Management Suite (BPMS) becomes SaskTels integrated BPM platform. Workorder Delivery Management (WDM) project will use the webMethods CAF (Composite Application Framework) to create a user interface. AJAX-based portlets will replace old application screens. Routing rules will assign a task automatically to a specific team. Business Activity Monitoring (BAM) will enable SaskTel to manage the process and gather metrics about it. The entire automated process will reduce duplication of effort, save time and eliminate errors caused by manual entries. Savings of $1 million/year achieved by automating and consolidating work-order delivery processProjects deployed 10 times faster from 2,000 to 200 dayswebMethods software is allowing us to do things that we simply could not have done before, IT Infrastructure Manager Critical is that they want to deliver out-of-the box capabilities that empower the business - Ultimately, where Id like to see this go is that the business users will monitor their own processes. They tweak their own processes, and they design their own business without even having to phone IT. Thats a lofty vision. But lets keep moving in that direction. IT Infrastructure Manager

    HSBCHSBC aims to double its branches and customers in Turkey over a five-year period. An SOA approach was chosen to support this growth. With CentraSite and webMethods, HSBC is able to identify available services and service candidates for SOA, enable Management/Control of IT software assets such as existing legacy assets and SOA-specific assets (Services, Processes etc.).CentraSite has given HSBC the capability to manage and monitor its application development lifecycle steps. Architects and Developers now have a central point of reference for provider and consumer associations (e.g. Application to Application, UI-Service, Process-Service, and Service-Service, etc.) Theyre also using CentraSites Impact Analysis to support Change and Release Management processes.Key Stats / Info:Go Live: Started September 2007 and went live in March 2008. Objects/Assets: 250Processes: 20