The TelegestoreAutomatic Meter Management System AMM, ready for SMART GRIDS

Fabio Borghese

Business Development Executive

Network Technologies

Infrastructure and Networks Division

Summary

� Telegestore is fully operational on > 31 Mln Customers

� Leading Technology

� Excellence in operation

� Benefits are targeting Enel and the Italian Electricity System

� Italian Authority AEEG has published the resolution 292/06: all Italian electricity customers will be equipped with AMMs (Automatic Meter Management System) by 2011

The Telegestore

� Remote Management System for the Entire Energy Distribution Process

� Innovation for Customers’ Relationships

� Enhances the Role of Low Voltage Network as a Means of Communication

Telegestore System Architecture

DLC 2400/3200 bps

LV

MV

Electronic Meters

INTRANET

GSM/GPRS or PSTN or satellite TCP/IP

Concentrator

CIS WOM Central System

� INVOICES ON REAL

CONSUMPTION

� REMOTE CONTRACT

MANAGEMENT

� TAILORED TARIFFS

� SAVINGS IN BILLING

� PRE PAYMENT

� EASIER FREE MARKET

DEVELOPMENT AND

MANAGEMENT

� INVOICES ON REAL

CONSUMPTION

� REMOTE CONTRACT

MANAGEMENT

� TAILORED TARIFFS

� SAVINGS IN BILLING

� PRE PAYMENT

� EASIER FREE MARKET

DEVELOPMENT AND

MANAGEMENT

FOR CUSTOMERS and other electrical system

operators

FOR CUSTOMERS and other electrical system

operatorsFOR ENELFOR ENELFOR THE ELECTRIC

POWER SYSTEM

FOR THE ELECTRIC POWER SYSTEM

� PEAK SHAVING

� ENERGY EFFICIENCY

AND CO2 REDUCTION

� REDUCTION OF

COMMERCIAL AND

TECHNICAL LOSSES

� PEAK SHAVING

� ENERGY EFFICIENCY

AND CO2 REDUCTION

� REDUCTION OF

COMMERCIAL AND

TECHNICAL LOSSES

� LEADER IN AMM/AMR

SYSTEMS

TECHNOLOGY

� CUSTOMER

SATISFACTION

� EXCELLENCE IN

COMMERCIAL AND

TECHNICAL QUALITY

� OPERATING COST

SAVINGS

� LEADER IN AMM/AMR

SYSTEMS

TECHNOLOGY

� CUSTOMER

SATISFACTION

� EXCELLENCE IN

COMMERCIAL AND

TECHNICAL QUALITY

� OPERATING COST

SAVINGS

The Telegestore benefits

Telegestore Solution at a glance

> 3.500 third-party installers

500 Enel.si agencies

120 ICT Project technicians

30.800.000 Meters

350.000 LV concentrators

8.500 Palmtops

127 Enel Distribuzione Zones

One High

AvailabilitySystem

Investment and savings areas

Failed Accesses

SavingAreas

500 M€/y

Purchasing and Logistics

Field OperationsCustomer Service

Revenue Protection

Readings

ReplacementActivation Deactivation

Installation and Recovery

Interventions on Failures

Bad Payers Invoicing

Customer Service

Collection

Self Consumption

Warehouses Internal Transportation

Purchasing Revision

R&DCOSTS

PRODUCTION AND INSTALLATION OF

ELECTRONIC METERS

PRODUCTION AND INSTALLATION OF CONCENTRATORS

IT SYSTEM DEVELOPMENT

TOTAL INVESTMENTS ���� 2,100 M€

Thefts and Failures

Checks on Meters

8

Lessons learnt in smart metering by EnelDigital Meter installation in Italy, up to October 2008

Meter installed 31.300.000

Meter remotely managed 31.000.000

Concentrators installedin MV/LV substations 350.000

Meters installed to other DNO’s 3.500.000

9

Lessons learnt in smart metering by EnelRemote management operations in Italy

Activations 750.000

Contract management 5.150.000

Contract terminations

Bad payers management

550.000

2.550.000

Total 9.000.000

2007

>300.000 Transaction per day

10

Lessons learnt in smart metering by EnelRemote reading operations in Italy

Montly-bimontly 183.000.000

Spot readings

Total 188.000.000

2007

5.000.000

700.000 Remote Readings per day

161421

833

1.386

2.170

1.090

1.685

273

443

612

52

646

0

1000

2000

3000

4000

5000

6000

2004 2005 2006

Other remote activities Deactivations / Reactivations

Contract transfers / power changes Activations / Terminations

Real savings for more Real savings for more

than 33 million than 33 million €€ in in

2004 in field operations2004 in field operations

Real savings for more Real savings for more

than 105 million than 105 million €€ in in

2005 in field operations2005 in field operations

Real savings for more Real savings for more

than 180 million than 180 million €€ in in

2006 in field operations2006 in field operations

1.1 milion

5.9 milion

Remote work orders

(30€ per work order)

Numberof activitiesx 1.000

3.5 milion

Lessons learnt in smart metering by EnelRemote management operations in Italy

Real savings for Real savings for

more than 270 M more than 270 M €€

in 2007 in field in 2007 in field

operationsoperations

12

3 kW power supply main flat

3 kW power supply main flat

Lessons learnt in smart metering by EnelTailored tariffs, some examples

3 kW power supply main flat

Electricity loss, selected countries

Source: World Bank

14

Value grid-losses

Localize energy fraud & theft

Plan energy distribution grid

Lessons learnt in smart metering by EnelEnergy Balance

Technicallosses

0

2000

4000

6000

8000

10000

12000

14000

16000

18000

20000

22000

0.15

1.00

1.45

2.30

3.15

4.00

4.45

5.30

6.15

7.00

7.45

8.30

9.15

10.0

0

10.4

5

11.3

0

12.1

5

13.0

0

13.4

5

14.3

0

15.1

5

16.0

0

16.4

5

17.3

0

18.1

5

19.0

0

19.4

5

20.3

0

21.1

5

22.0

0

22.4

5

23.3

0

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

AttivaBil

AttivaSom

DiffAttiva

Aggregation of Customers’ Load Profiles

Losses

Transformer Load Profile

Wh Wh

� Technical Losses & Frauds� Network Planning� Power Demand Forecast

Transformer energy balance

Energy Balance and Revenue enhancement

Number of verifications

Success rate

With the energy balance data from the AMM system the success rate of the verification activity has increased from 5% to 50% ….

Energy not billed 1000 Energy not billed 1000 €€ per per verificationverification

Cost per verification 100 Cost per verification 100 €€

70 M 70 M €€ recovered in recovered in

20072007

Meter Certification: State of the art

IMQ

Telegestore is Certified in all addressed Countries

MID Certification

Type Approval (module B)

Model Quadrants

N. Imin

(A)

Itr (A)

Iref

(A) Imax

(A)

temperature range (°C)

class index

GISM 4 0,1 0,5 5 60 -40 to 70 C

GIST 4 0,1 0,5 5 60 -40 to 70 C

GISS 4 0,02 0,1 2 20 -40 to 70 C

Italian standard de facto

Investment benchmark AMR/AMM

453 €4,3 million2 G€Canada/Ontario (regulator)

357 €1,4 million0,5 G€California (SDGE)

262 €5,1 million1,3 G€California (PG&E)

213 €4,7 million1 G€California (SCE)

220 €1 million0,2 G€Sweden (E.ON)

193 €27 million5,2 G€United Kingdom (Ofgem) *

70 €30 million2,1 G€Italy (Enel)

global costper point of measurement

Nr. of meters

Project global cost

Country sources

Source: Capgemini Consulting and CRE – AMM for France: the complete case. 3rd Oct ’07

* Desk analysis done by the regulator