Knowledge Base+: A shared service to support the management of e-resources by

UK academic libraries

Liam Earney

• The story so far…• Issues with ERM• Vision and Objectives• Approach• Deliverables of Phase 1• KB+ at Day 1 and the first year• Sustainability• Conclusions

The story so far…• 2009 December - SCONUL Shared Services study prioritises electronic

resource licensing and management in its report to HEFCE• 2010 December - Sixteen universities collaborate with JISC and SCONUL

in developing detailed business requirements, published May 2011 • 2011 February - HEFCE agree to invest UMF funds to Summer 2012

towards the creation of a shared UK academic knowledge base service • 2011 July - JISC Collections appointed by HEFCE and JISC to take this

forward with the community, drawing on SCONUL’s work and its own knowledge and experience

• 2011 October – An independent Project Board is established chaired by Richard Parsons of the University of Dundee with subgroups covering Technical and Community aspects

• 2012 August – KB+ made available as a beta service to UK HE

ISSUES WITH ELECTRONIC RESOURCE MANAGEMENT

• Data– Accuracy and availability– Contextualisation

• Interoperability– Data silos and flows– Implementation of standards

• Workflows– “the workflow support problem” (NISO, 2012)

• Duplication of effort – Maintaining numerous KBs WITHIN an institution– Maintaining numerous KBs ACROSS institutions

VISION & OBJECTIVES

Vision

To transform the practice of e-resource management through the

creation of a shared service providing institutions and the services they use

with timely, accurate, verified and structured ERM information.

Objectives

Provide an accurate and relevant knowledge base

Support data sharing between library systems

Minimise the duplication of staff effort

Improve return on investment from systems

Increase productivity through shared activity

APPROACH

Leverage investment • Improve quality of data for all

Openness• Technology• Data• Relationships – UK, international, suppliers

Standards and Best Practice • Structured and accurate data• Promote interoperability and exchange of data

Prioritise existing issues• Save time and money from the outset

Cohesive activity, tools and services• JISC services• Commercial and non-commercial suppliers• Academic institutions

PHASE ONE DELIVERABLES

Quality

KB+Verification

Title lists

Holdings

Licences

Usage statistics

Alerts

Workflow

Phase One Deliverables

Data

Standards

Interoperability

Shared Activity

Business Model

Legal Model

Principles Participants

JISC Services

Publishers

Systems Vendors

Subscription Agents

Registration Agencies

Academic Institutions

KB+ AT DAY ONE AND BEYOND

What data will be there? Functionality JISC Collections End User

Title, package, platform and coverage for the current NESLi2, SHEDL, WHEEL and JISC eCollections agreements - in excess of 12,000 titles

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Wherever possible institutional entitlements to the above ● ● ●

Licence information covering key values such as authorised user, remote access, ILL, use in course packs, post-cancellation access

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Subscriptions not offered by JISC Collections ● ●

What services will be available? Functionality JISC Collections End Users

Additions and changes will be made centrally by JISC Collections in the initial phase, based on information sourced from the community

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Monthly usage statistics will be automatically visible as they are collected by JUSP

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New licence information will be added as agreements are made available in elcat

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What can a library team do? Functionality JISC

Collections End Users

Add records of institutional licences and entitlements through data entry and/or upload

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Access and compare key licence terms and related notes ● ●

Enter and access alerts, notes and documents. E.g. status of negotiations, issues and guidance with licences, service availability. Including display of current alerts.

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Share intelligence (issues, queries, knowledge and responses) across the community.

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Set privacy levels for your data and documents ● ●

Produce reports such as A-Z lists, licence information, renewal dates etc ● ●

What can Suppliers do?Functionality JISC Collections End Users

Provide feeds of new records and updates by arrangement with JISC Collections

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Receive feeds of accurate contextualised deal information on publications and associated licences

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The First 12 Months…• Improving and the data

– Aggregated full text, e-books, Open access– Historical entitlement information– Evidence

• Workflow support– Rollover of subscription information– Co-ordination, allocation and tracking of activities– Export of data to suppliers– Refinement of alerts

• Embedding, integration and engagement– Improving bulk upload of local institutional data– Engagement with systems vendors and other suppliers

• Services to institutions– Helpdesk– Data management?

Sustainability

• Impact of JISC transition– KB+ one of many JISC services – Stand alone or part of wider package?

• Subscriptions?– Another cost?– Institutions contributing to KB+ already

• Fees from suppliers?– KB+ populating knowledge bases

• Freely available at launch until September 2013

CONCLUSIONS

Where is the Plus?

• Driven by UK academic community• UK context• Service not just ‘another’ system• Do once and share• Putting institutions in control of their

data

THANK YOU

l.earney@jisc-collections.ac.uk@liamearney@jisckbplushttp://www.jisc-collections.ac.uk/KnowledgeBasePlus/