The State of the Connected Patient in 2015

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    09-Jan-2017
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Transcript of The State of the Connected Patient in 2015

  • THE STATE OF THE

    CONNECTEDPATIENT

    IN 2015

  • Salesforce conducted its 2015 State of the Connected Patient research To explore how Americans today manage their health and communicate with providers.

    https://www.salesforce.com/form/industries/2015-state-connected-patient.jsp?d=70130000000i8IW&nc=70130000000i8IRhttps://www.salesforce.com/form/industries/2015-state-connected-patient.jsp?d=70130000000i8IW&nc=70130000000i8IR

  • Key Findings:

  • of patients are generally satisfied with their care86%

    of millennials would like their doctor to use a mobile app71%

    of millennials support the use of telehealth options60%

  • How Patients CurrentlyConnect with Providers:

  • How do you review your healthdata from your doctor?

    21%

    40%

    11%

    10%

    In Person

    The Web

    Phone

    Email

    21%

    40%

    11%

    How do you currently keep trackof your health data?

    36%

    62%

    28%

    9%

    Rely on Doctor

    Electronic Records

    Physical Record

    Believe no one keepstrack of health data

    By Phone

    In Person

    Email

    The Web

    Traditional Mail

    44%

    35%

    17%

    15%

    12%

    How do you currently get testresults from your doctor?

  • What does the futureof health look like:

  • How interested are millennials in using the following technologiesin their health experience?

    Mobile Devices Mobile Apps Wearables 3D Printing

    Telehealth Cutting EdgeDevices

    73% 71% 61%

    60% 57%

    73% 63%

  • What criteria do millennials value when selecting a doctor?

    Online Reviewsfrom Other

    Patients

    Ability to BookAppointments and

    Pay Bills Online

  • Want to learn even more about the trendsshaping the healthcare industry?

    Download the full report.

    https://www.salesforce.com/form/industries/2015-state-connected-patient.jsp?d=70130000000i8IW&nc=70130000000i8IR