The State of the Connected Patient in 2015

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THE STATE OF THE CONNECTED PATIENT IN 2015

Transcript of The State of the Connected Patient in 2015

Page 1: The State of the Connected Patient in 2015

THE STATE OF THE

CONNECTEDPATIENT

IN 2015

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Salesforce conducted its 2015 State of the Connected Patient research To explore how Americans today manage their health and communicate with providers.

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Key Findings:

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of patients are generally satisfied with their care86%

of millennials would like their doctor to use a mobile app71%of millennials

support the use of telehealth options60%

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How Patients CurrentlyConnect with Providers:

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How do you review your healthdata from your doctor?

21%

40%

11%

10%

In Person

The Web

Phone

Email

21%

40%

11%

How do you currently keep trackof your health data?

36%

62%

28%

9%

Rely on Doctor

Electronic Records

Physical Record

Believe no one keepstrack of health data

By Phone

In Person

Email

The Web

Traditional Mail

44%

35%

17%

15%

12%

How do you currently get testresults from your doctor?

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What does the futureof health look like:

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How interested are millennials in using the following technologiesin their health experience?

Mobile Devices Mobile Apps Wearables 3D Printing

Telehealth Cutting EdgeDevices

73% 71% 61%

60% 57%

73% 63%

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What criteria do millennials value when selecting a doctor?

Online Reviewsfrom Other

Patients

Ability to BookAppointments and

Pay Bills Online

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Want to learn even more about the trendsshaping the healthcare industry?

Download the full report.