The State of Employee Engagement in 2015 #Futureof #EmployeeEngagement
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Transcript of The State of Employee Engagement in 2015 #Futureof #EmployeeEngagement
Employee Engagement is declining
In 2014, global employee engagement levels went down to the lowest
point in eight years, with only 65,9% of employeesengaged.
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Quantum Workplace
Gallup U.S Daily confirms it
According to Gallup, U.S. Employee Engagement is estimated at
32.1% for November 2015, with a current year-to-date
average at 31.9%.
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Gallup Poll
Companies are struggling
87% of companies around the world cite employee
engagement and culture issues as one of their top challenges.
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Deloitte
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Medium-sized companies experienced the biggest decline
Quantum Workplace
-1.66 -5.03 -2.59
1-249 employees
250-499 employees
500-999 employees
1000-4999 employees
-1.69 -3.2
5000+ employees
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1.8% 2.6% 3.2% 4.0% 5.03%5.8% 7.0% 8.3% 8.9% 10.0%
22.2%25.4% 26.5% 26.9% 26.3%
70.2%65.0%
62.0% 60.2% 58.7%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
1-249 250-499 500-999 1000-4999 5000+
Engaged Contributing Disengaged Hostile
www.gethppy.com
Smaller organizations report higher engagement scores
Quantum Workplace
Image via SplitShire
Employee Engagement Drivers
Managers drive engagement
Managers account for as much as 70% of variance inemployee engagement scores.
80% of employees dissatisfied with their direct manager aredisengaged.
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Gallup
Dale Carnegie
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Key Engagement Drivers
Confidence in Leadership
Commitment to Valuing Employees
Relationships with
CoworkersInnovationPositive
Outlook on the Future
Meaningful Work
Image via Picjumbo
Engagement ROI
Engaged employees give their best
91% of highly engaged employees always or almostalways try their hardest at work, compared with 67% of disengagedemployees.
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Temkin Group
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Engagement ROI
Increased retention
Profit increase
More sales
Increased market share
Better customer service
Stronger employer
brand
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Employee engagement drives business results
Employee engagement programs can increase profits by $2,400 per employee per year.
Workplace Research Foundation
Organizations that have over 50% engagement retain over 80% of their customers.
Demand Metric
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Companies with a formal engagement program vs. other companies
15.5 % 15.1 %
13.1 % 12.7 %12.3 %
4.6 % 4.7 %
-1.2 %-4
-2
0
2
4
6
8
10
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14
16
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Annual Company Revenue Revenue from CustomerReferrals
Overall Sales TeamAtainment of Annual Cota
Improvement in AnnualCustomer Service Cost
Aberdeen Group
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Engaged employees stay longer
70%
Of companies with high retention rates have engaged employees.
Companies with improved retention overthe past three years had considerablymore engaged employees (70%),compared to companies where retentiondeclined (59%).
Quantum Workplace
Image via Tookapic
tMoving forward
Create a culture of engagement by
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Engaging leaders
Building a strong employee value proposition (EVP)
Empowering employees
Growing your talent
Focus on communicating more
Constantly ask for feedback. Set up weekly meetings with the staffand engage in a conversation. Allow them to speak freely; let themsay what they have on their mind, even if it’s not something you’dwant to hear about.
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Ask employees how they’re feeling
Use an anonymous employee engagement survey; you don’t want toknow who said what because you’ll be preoccupied with assessingpeople’s concerns and making improvements to increase motivationand engagement.
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Communicate goals and clarify expectations
Express targets and goals, reward your people every once in a while,and keep them engaged with good advice.
Set up weekly brainstorming sessions, talk about tasks andresponsibilities, and let them be in charge, too. Some might surpriseyou with ingenious ideas.
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Promote organizational values
By promoting active effectiveness and organizational values, youencourage employees to share ideas, work with more passion andstay engaged.
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tUpcoming events
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Employee Engagement events in 2016
Employee Engagement Conference and Workshop
13-14 January 2016, London, UK
Register
www.uninemerdu.com
HR Summit Conference
March 31 -April 1 2016, Seattle, WA, US
Register
Employee Engagement Summit
14 April 2016, London, UK
Register
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WorkHuman 2016
9-11 May 2016, Orlando, Florida, US
Register
www.uninemerdu.com
2016 Employee Engagement Conference
18–20 July 2016, Denver, Colorado, US
RegisterGartner Digital Workplace Summit
21-22 September 2016, London, UK
Register
Employee Engagement events in 2016
Visit our Employee Engagement & HR Community for more news, insights and resources!