The State of Arboriculture · PDF fileThe State of Arboriculture Consulting ... –...

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1/20/2011 1 The State of Arboriculture Consulting Nelda Matheny & Jim Clark January 2011 Consulting arborist Consulting arborist… Consulting arborist… Fulltime practice HortScience Sole source of income “The only thing I have to sell is my time.” Consulting arborist… Fulltime practice Parttime practice Arborists with a fulltime position who consult parttime Supplemental income Consulting arborist… Fulltime practice Parttime practice Service area Service area Tree care firm May and may need not be profitable

Transcript of The State of Arboriculture · PDF fileThe State of Arboriculture Consulting ... –...

Page 1: The State of Arboriculture  · PDF fileThe State of Arboriculture Consulting ... – Business of consulting: ... to offer as experts is our

1/20/2011

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The State of Arboriculture Consulting 

Nelda Matheny 

&

Jim Clark

January 2011

Consulting arborist

Consulting arborist… Consulting arborist…

• Full‐time practice– HortScience

– Sole source of income

• “The only thing I have to sell is my time.”

Consulting arborist…

• Full‐time practice

• Part‐time practice– Arborists with a full‐time position who consult part‐time

– Supplemental income

Consulting arborist…

• Full‐time practice

• Part‐time practice

• Service area• Service area – Tree care firm

– May and may need not be profitable

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Consulting arborist…

• Full‐time practice

• Part‐time practice

• Service area

Consulting arborist…

• What do consultants do?• Technical information & advice

• Provide an opinion (Jim Quaife)

Consulting arborist…

• Services & markets (= clients)

• Skills needed

Consulting arborist…

• Services– Tree preservation planning

– Tree health & structure assessment

– Risk assessment– Tree & forest management plans

– Plant problem diagnosis

Consulting arborist…

• Services– Plant palette evaluation

– Appraisal– Soil, plant & water 

l ianalysis– Expert witness– Training– Quality control (inspection)

Consulting arborist…

• Required skills…• Written & oral communication

• Work well with others

• Practical & pragmatic

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Services

• Tree preservation– Surveys

– Reports

– Monitoring during constructionconstruction

– Developer & public agency 

– Primarily residential

Tree preservation:  skills

• Philosophy

• Tree assessment

• Species response to impacts

• Ordinance & reportOrdinance & report requirements

• Read & understand plans

• Construction methods

• Responsive

Services

• Tree risk assessment– Structural assessment

– One or thousands of trees

– Ranking systems

– Advanced inspections

– Abatement treatments

– Public outreach

Tree risk assessment:  Skills

• Tree biomechanics

• Ranking systems

• Efficacy of abatement

• Decay detection &• Decay detection & evaluation

• Species failure patterns

Services

• General consulting– Problem diagnosis

– Appraisal

– Soil & water analysis

I ti f– Inspection of nursery stock

– General aspects of tree management

General consulting:  Skills

• Specific knowledge & experience– Plants

– Soils

P t– Pests

– Appraisal

• Sampling & lab methods

• Results & interpretation

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Services

• Expert witness– Advise in legal matters 

– Trial, arbitration, mediation

– May or may not testify

– May or may not prepare reports

Expert witness:  Skills

• Written & oral communication

• Qualify as expert

• Thorough knowledge ofThorough knowledge of field

• Adverse circumstances 

“Expert witnessing is a contact sport.”

Expert witness:  Skills

• What do attorneys want?

• Jim Mangraviti, SEAK

– Technical competence.  

– Communication skills.  Someone who can teach & persuade.

AvailabilityJim Mangraviti, SEAK – Availability.

– Reliability.

– Honesty.

– Affordability.

– Testifying skills.

– Absence of credibility baggage. 

Expert witness:  Skills

• Training  for expert witnesses‐to‐be?

SEAK Inc.Steve Babitsky Jim Mangravitiwww.seak.com

Consulting arborist…

• Services & markets (= clients)

• Skills needed

Consulting arborist….

• Markets / service areas

• Development– DevelopersDevelopers

– Civil engineers

– Landscape architects

– Public agencies

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Consulting arborist….

• Golf course

• Tree care company

• Homeowner’s Association (orAssociation (or Management Company)

• Homeowners

• Public Agencies

• Attorneys

• Insurance companies

Consulting arborist…

• How do I market my services to my target clients?

– Direct• Mailers

• Cold calls

• Public agency referral list

• Advertising

Consulting arborist…

• How do I market my services to my target clients?

– Direct

– Indirect• Speaking & writing

• Organizations

• Volunteer

Consulting arborist…

• How do I market my services to my target clients?

– Direct

– Indirect

– Web & social media• Website

• LinkedIn

• Facebook

Consulting arborist…

• How do I market my services to my target clients?

– Direct

– Indirect

– Web & social media

– Referrals

Consulting arborist…

• Expert witness

• How do attorneys find experts?

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Consulting arborist…

• Expert witness

• How do attorneys find experts?– Referrals

– Other cases

– ASCA website

– Universities

– Authors

– Expert referral / locating companies

Consulting arborist…..

• Type of business

• Services

• Skills

• Marketing

Consulting arborist…..my week

• Site meeting.  Tree management plan.

• Team meeting.  Presentation to City Executive Team UrbanExecutive Team.  Urban Forest Master Plan.

• Site inspection for development impacts.  1 tree.  Letter report.  Preservation & pruning specifications.

Consulting arborist…..

• Site meeting.  Tree management plan.

• Team meeting.  Presentation to City Executive Team Urban

• Revise report. Tree assessment.  Park site.

• Conference calls (3).  Expert witness.  2 cases.

• Prepare 2 presentations forExecutive Team.  Urban Forest Master Plan.

• Site inspection for development impacts.  1 tree.  Letter report.  Preservation & pruning specifications.

• Prepare 2 presentations for CTFRP.

• Prepare 2 presentations for WTMS.

• Attend office meeting.

• Host scientist from Italy.

• Professional service (ASCA & other)

Consulting arborist…

• Academy– Ethics

– Litigation / expert witness

– Report preparation

– Oral communication

– Forensicswww.asca-consultants.org

Consulting arborist…

• Academy

• Publications– Consultant’s quick start guide

– Consultant’s legal guide

– Business of consulting:  The basics & beyond

– A consultant’s guide to writing effective reports (2nd edition).  C. Keefer, ed.

– Sample reports.  R Carlson, ed.

www.asca-consultants.org

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Consulting arborist…

• Academy

• Publications

• Registered Consulting ArboristArborist

• Referral directory

• Listservwww.asca-consultants.org

Consulting arborist…

• Ethics and professional practice…

“A  field of philosophy that aims to clarify right from wrong, good and bad.  Ethics tells us how we ought to behave.”

Ingram & Parks, 2002

Consulting arborist…

• Ethics and professional practice…

• Jim Rome….

• “If you’re not cheating, you’re not trying.”you re not trying.   

Consulting arborist…

Consulting arborist…

• Ethics and professional practice…

• Larry Helms….

• “Draw a line and live above it.”above it.

Consulting arborist…

• Ethics and professional practice…

• Steve Babitsky…

• Ethics ….”the slippery slope to jail”slope to jail

• The only thing we have to offer as experts is our credibility.  Don’t compromise this at any cost.

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Consulting arborist…

• Ethics and professional practice…

• Larry Helms….

1. Discernment. Knowing right from wrong.

2. Discipline. Having the moral willpower to do it.

Consulting arborist…

• Standards of professional practice

• Ethical principles– Competence

– Due Care

– Impartiality

– Independence

– Integrity

– Objectivity

– Public Trust

www.asca-consultants.org

Consulting arborist…

• ISA Certified Arborist Code of Ethics

• Responsibilities to:Responsibilities to:• ISA, public, profession

• Clients, employees, employers, public

www.isa-arbor.com/certification/resources/cert_Ethics_CACodeofEthics.pdf

Consulting arborist…

• Responsibilities to:• Clients, employees, employers, public

• Performance of f i l iprofessional services

• Conflicts of interest & impropriety

• Public health & safety

www.isa-arbor.com/certification/resources/cert_Ethics_CACodeofEthics.pdf

Consulting arborist…

• Consultant provides on‐call services to municipality over a period of years.

• City‐owned street tree fails and injures dog‐walker.

• Plaintiff’s attorney asks consultant to serve as expert witness.

Consulting arborist…

• Consultant asked to assess health & structural condition of tree.

• Tree is fine.

• Owner wants to remove tree to enhance view.

• Can consultant prepare report describing the tree as being high risk of failure?

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Consulting arborist…

• Consultant on a sidewalk repair project.

• Contractor (client)Contractor (client) offers to compensate you with a percentage of the value of any change orders.

Consulting arborist…

• Consultant on construction project.

• Provide pruning specifications.

• Recommend contractor.

• Contractor goes directly to owner, suggesting additional tree care services, beyond my scope.

Consulting arborist…..

• Type of business

• Services

• Skills

• Marketing