The Software Human ResourceCouncil of Canada

Delivering BusinessValue

• Human ResourceBest practices for IT.

• October 2003

• Bratislava Slovakia

www.shrc.ca

1. National definitions of IT occupationsbased on the OSPM

2. Labour market intelligence (LMI)3. Career awareness initiatives4. Career development programs5. Administration of the council.

The Software Human Resource Council

To address the human resource issues in ITemployment through:

www.shrc.ca

Software Human ResourceCouncil

• National standard for defining IToccupations

• 24 occupational job streams built onskills and accountabilities at 4development levels.

• Tool box online for resume writing,self assessment etc.

Occupational Skills Profile Model.

The Source for LMI

1. Computer and Information Systems Managers2. IT Project Managers3. E-commerce Managers4. Electrical and Electronics Engineers (except

Computer Engineers)5. Computer and Telecommunications Hardware

Engineers6. Network System and Data Communication

Engineers7. Information systems business analysts and

consultants8. Systems security analysts9. Information systems quality assurance analysts10. Systems auditors11. Database analysts12. Data administrators13. Software engineers

14. Computer programmers15. Interactive media developers16. Web designers and developers17. Electrical and electronics engineering

technologists and technicians18. Computer and network operators19. Web technicians20. User support technicians21. Systems testing technicians22. IT Trainers23. Technical writers24. Graphic designers25. Illustrators

Currently 25 IT (NOC) Survey Occupations

The Canadian IT LabourMarket Initiative

LMI is provided by 6 activities:

1. National Definitions of ITOccupations

2. Surveys3. Labour Force Survey (LFS)4. Case Studies5. Expert Panel6. Reports

www.shrc.ca/lmi

the source for LMI

Career AwarenessCanadian Information TechnologyCareer Awareness Website update

DiscoverIT websitefor secondary school students, educators, parents

Offers overview of IT professions, profiles , career planning tools, news

www.discoverit.org

Uni-Search-ITy databaseDetails on post-secondary IT programs at Canadian colleges,universities and career colleges

The Missing Link CD-ROM

Teacher and Presenter Kits

interactive guide to IT careers and teamwork for secondary students

support tools for the classroom introduction of IT and theopportunities it offers

Career Development

• three year program for secondary 11• technical and employability skills for

entry level IT positions• bringing together education and

industry to open employment doors• MOU’s signed Pilot in NB on track

Information Technology Support Associate (ITSA) Program

Information Technology Professional (ITP) Program• graduate IT program for university and college grads• looking to build IT, business and interpersonal skills• into successful employment• Millennium Corp – the business simulation• Future direction – e-learning and international venues• Lambton, Champlain, Humber, Confederation, Egypt,

Scotland, Pakistan.

Career Development

• Up to 12 months of wage subsidies employers of recent ITgrads

• Target of 60 over 18 months• ongoing success

Software Internships 2004

• Ladder of recognition

Program for first phase of building the partnershipsand doing focus groups approved for August start.Program for first phase of building the partnershipsand doing focus groups approved for August 2003start.

SHRC Development

• Connecting the Communities.• Pilot program with the province of Nova Scotia.• Funding of four additional persons in the counties• Focus on IT employment• Local LMI data gathering• Local ITSA organization• ITP partnership building• Developing of career awareness products

• Microelectronics, Photonics, Wireless, Geo-matics• Funding for resources to assist in development of

partnerships and programs to address the human resourceissues facing these technology companies.

Hardware Integration• Information Technology

Seminar Series• Information Technology• for Non-Technical Managers• The Need-to-Know Essentials• Wednesday, May 14, 2003• at SHRC• Other seminars in the

Information TechnologySeminar

• Series:• Microelectronics for Non-

Technical Personnel• Photonics for Non-Technical

Personnel• Wireless for Non-Technical

Personnel

TechnicalAptitude

Soft SkillsAttitude

The Skills Stool

Labour Statistics

350,000

375,000

400,000

425,000

450,000

475,000

500,000

525,000

550,000

575,000

600,000

625,000M

ar-0

0

May

-00

Jul-0

0

Sep-

00

Nov

-00

Jan-

01

Mar

-01

May

-01

Jul-0

1

Sep-

01

Nov

-01

Jan-

02

Mar

-02

May

-02

Jul-0

2

Sep-

02

Nov

-02

Jan-

03

Mar

-03

May

-03

Month/Year

Lab

our

Forc

e

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

Employed

Labour Force

Unemployment RateSource: Statistics Canada, (Labour Force Survey, 2003)

Custom Tables, 3 Month Rolling Average

Un

emp

loymen

t Rate

Labour Force for All IT OccupationsMarch 2000 to June 2003

Industry Distribution

Industry Distribution for All IT OccupationsJune 2003

M anuf actur i ng

12.2%

P r of ess i onal , Sc i ent i f i c &T ech. Ser vi ces

45.3%

Publ i c A dmi n.

8.1%

Inf o. &Cul t ur al

7. 4%

Other s

16. 0%Ut i l i t i es

1.7%

Fi nance &Insur ance

5.8%

Educat i onal Ser v i ces

3.6%

Source: Statistics Canada, (Labour Force SCustom Tables 3 Month Ro

Best Practices in IT.

• Thank You for yourattention.

• Questions ??????