The Sharing Economy Sharing Eco… · 2. Sharing economy firms rely on user-based rating systems...
Transcript of The Sharing Economy Sharing Eco… · 2. Sharing economy firms rely on user-based rating systems...
The Sharing EconomySkokie Public LibrarySeptember 7, 2016
What is The Sharing Economy?
Confused? You’re not alone!
OK, so it’s confusing...but what is The Sharing Economy?
The Sharing Economy has four key characteristics
1. They use information technology (IT systems), typically available via web-based platforms, such as mobile "apps" on Internet- enabled devices, to facilitate peer-to-peer transactions.
2. Sharing economy firms rely on user-based rating systems for quality control, ensuring a level of trust between consumers and service providers who have not previously met.
3. They offer the workers who provide services via sharing economy platforms flexibility in deciding their typical working hours.
4. To the extent that tools and assets are necessary to provide a service, sharing economy firms rely on the workers using their own.
Signing up for Airbnb
Creating an Airbnb profile
Airbnb verification
Finding a place on Airbnb
Booking a place on Airbnb
How does Airbnb process my payment?
Messaging and Communication--What happens after I request a booking on Airbnb
How does Airbnb process payments?
Airbnb and the 4 characteristics of the Sharing Economy
1. They use information technology (IT systems), typically available via web-based platforms, such as mobile "apps" on Internet- enabled devices, to facilitate peer-to-peer transactions.
2. Sharing economy firms rely on user-based rating systems for quality control, ensuring a level of trust between consumers and service providers who have not previously met.
3. They offer the workers who provide services via sharing economy platforms flexibility in deciding their typical working hours.
4. To the extent that tools and assets are necessary to provide a service, sharing economy firms rely on the workers using their own.
Just how big is the Sharing Economy?
Benefits of the Sharing Economy
Provides lower prices for consumers
Provides Flexible Employment Schedules and Additional Income for Workers
Leverages excess capacity
Potentially stimulates new consumption
Improves the consumer experience
Provides a mechanism for trust between consumers and individual service providers
Challenges of the Sharing Economy
Potential income instability
Fewer benefits and protections for service providers
Service providers are responsible for their own training
Capital investment and maintenance costs are the responsibility of the service provider
Consumer privacy and security
Access
Conclusion