The Selfis Request of Japan
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Transcript of The Selfis Request of Japan
The Selfish Request of Japan
Submitted to Ms. Saima Asad
Submitted by Hamza Ali AshrafShenazar WastiShahid AliUmer MukhtarAoon MujtabaShoaib HaroonMohsin Mirza Nouraiz Saleem
A SELFISH REQUEST IN JAPAN
FACTS
Toby’s Response:
Toby was greatly upset due to the rejection of his request.
He has prepared for the GMAT test for the last three month and already completed all the
paper work for the test.
Apart for his teaching career he had a very successful martial arts career.
He was so successful in his martial arts that the fighting organization was ready to
sponsor his visa and he did not need a teaching job.
As initially in July, toby’s request remained unanswered by the management of NOGI he
researched about the personal day off offered by the Japanese law.
He found out that foreigners are allowed to have seven personal day offs in a year. But
the organization had the right to reject the personal day.
Toby considered him to be eligible for these personal days and believed that the
management of NOGI is acting improperly and not allowing him to take his due right.
Toby was reluctant to talk to management before getting any support regarding personal
day so he talked to Jim Crawford of Tokyo South General Union.
Jim was an American by nationality and by profession was a lawyer and he him self had
an experience of teaching English in Japan hence he knew the situation which Toby was
facing.
NOGI had different policies for Japanese and foreigners including the personal day
policy.
For Japanese employees the personal day policy was very flexible. They do not have to
inform the management before availing personal day in case of foreigner the policy was
very rigid and they have to inform the management in case before taking a day off.
Toby and Jim decided to gather support for official union which can defend the rights of
the foreigner employees.
They need to get 10 members to support them.
As people were contacted the reaction was surprisingly positive. It was because there
were a lot of unsatisfied employees who supported the effort.
Few days later Ms. Davies called Toby and asked him to meet Mr. Miyake who was
regional manager of NOGI.
As they reached Mr. Miyake was greatly surprised to see Toby with a legal person along
with him.
Jim started the discussion regarding illegalities while Mr. Miyake did not accepted the
blame and suggested that the companies attorney will talk to him where as he himself
will talk to Toby.
After a heated discussion Mr. Miyake allowed not to come for the job on that Saturday
and told that NOGI will take decision on this issue later.
NOGI’s Response:
One day before test toby was told that office was aware of his intentions and his wage for
that day will be held and he is to come back to office after test for a private lesson of 40
minutes. Toby accepted this.
Ms. Yamashina was upset at Toby’s decision because she has to take an extra class that
day
Both were curious about teacher union established that day as nine workers and toby got
membership and made a forum to discuss employee rights
Challenging authorities is not the culture of japan and the employee doing so is perceived
to be selfish and disrespectful, same happened to Toby his request is taken as act of
selfishness and disrespect
On October 15 1995 toby gave the test that was difficult with a lesson in Japanese
corporate hierarchy, Employment law and coworker relationship as toby had no idea
about this portion so he really suffered. After returning to office he saw Ms. Nakamura
but her behavior with him was rude and she advised toby to thank his coworkers for
handling extra work
Clearly this Saturday and its significance was as undesirable for Toby’s coworkers as it
was for him
Next week terry Allen the head trainer visited NOGI and apologize and informed toby
that his wage for Saturday will be compensated and that NOGI is working to revise
employee contracts and a half later that finally materialized
Critical Issues
Unjust policies of NOGI. The unjust policies demotivated the foreigner employees as
they were treated differently from Japanese.
There was cultural gap between Toby’s culture (American) and Japan, as Toby took Jim
along with him as a legal person on a meeting (which is an American thing). It was due to
the cultural gap because of which Mr. Miyake was greatly surprised at Toby’s action of
bringing a legal person along. This action created a negative atmosphere.
The organizational and management style was bureaucratic and autocratic and
management was not giving any relaxation to employees
Most employees were not satisfied with the management style
Employees from different culture does not feel equality as there was different standards
for American and Japanese employees
Theory:
Equity Theory
Management styles
Management philosophy
Alternative Solutions:
Let Toby take the test give him one day off. This will increase employee loyalty and
productivity. Because the employee will think that the company management is
cooperative and supportive it will put good impact on other employees because they will
think that company’s management is taking care of employees but this will increase the
number of leaves application, so company can suffer from high absenteeism.
Company’s management can arrange advance makeup classes to compensate for one day.
This will easily solve the issue with no loss of school or students. But some students
might not agree for advance makeup classes, this may disturb the routine of the students
which will lead to resistance.
Management can discuss career objectives with Toby and offer him mare lucrative jobs
in the school, which will change his mind and he will not think about taking G-MAT.
This will increase employee retention but such early promotion may cause dissentient in
old employees.
Plan of Action:
Arrange advance makeup classes to compensate for the day. Grant leave to Toby as it is his ethical right. Develop a non-discriminatory procedure to grant leaves to employees. This will increase employee commitment and loyalty.