The Rx-360 audit programs and BSI A partnership in supply...
Transcript of The Rx-360 audit programs and BSI A partnership in supply...
The Rx-360 audit programs and BSI
A partnership in supply chain quality and security
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Rx-360 Mission
Protect patient safety by sharing information and
developing processes related to the integrity of the
healthcare supply chain and the quality of materials
within the supply chain.
Patient safety should never be compromised as a competitive advantage
The Rx-360 Join Audit Program
In keeping with the Rx-360 Mission, three audit programs
were developed. Today’s focus is on:
1. The Joint Audit Program
2. Audit Report Licensing
3. The Shared Audit Program
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Rx-360 Joint Audit Program
� Audits are conducted on behalf of members using third party auditing service providers
� Audit costs are equally divided amongst audit sponsors
� Prior to conducting an audit suppliers can exclude specific companies (i.e., competitors) from viewing the audit reports
� Audits may be requested by both manufacturers and
suppliers
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Key Benefits of Rx-360 Joint Audits
� Reduce the number of audits at a supplier site while
increasing the effectiveness of the audits performed
� Utilize a standardized audit approach and report
template
� Improve transparency of audits and improve ‘collective’
assessment of supplier QMSs
� The report can then be licensed (with supplier approval)
in lieu of conducting an on-site audit
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Qualification of Third Party Auditors
• They key to a successful audit program is experienced auditors
• Rx-360 maintains stringent guidelines for auditors to be qualified to conduct audits on behalf of member.
• All auditors register with the consortium
• The Rx-360 Audit Operations Subgroup regularly reviews auditor qualifications to ensure they are in keeping with Rx-360 standards
• Auditors are assigned to an audit based on qualifications and location
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Auditor Orientation
Prior to conducting audits all auditors must
1. Participate in auditor orientation with Rx-360 subject matter experts
2. Review all relevant documents for Auditors
3. Sign an Ethics Statement
4. Sign a Statement of Understanding upon finishing orientation
Search for an Audit Partner
• Rx-360 issued an RFP in search of an auditing firm that meets the level of quality and commitment needed for this specialized audit program.
• After considering more than a dozen highlyqualified auditing firms BSI was selected for this engagement.
• Rx-360 has chosen a partner in BSI that has proven its commitment to patient safety through its extensive work in the medical device industry.
• With over 70,000 clients worldwide and more than 150,000 audit days in 150 countries per year, BSI has the resources and infrastructure required to assist Rx-360 with their audit needs and is perfectly positioned to serve as a partner with Rx-360 members’ supplier base.
Rx-360 Selects BSI
The partnership between the two organizations
was announced>
Audit SchedulingauditsPLUS
In 2014 Rx-360 introduced auditsPLUS, a new custom
audit database
• Members enter audit requests into auditsPLUS
• The database matches like requests
• BSI monitors the database and sends
audit requests to suppliers
• BSI auditors conduct the audits
• The audit is tracked, viewed and made
available to members through the
database
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Audit GuidelinesCurrent guidelines
API and Registered Intermediates
• Adopted from ICH Q7 with additional TSE/BSE text
Excipients
• Adopted from EXCiPACT GMP standard for excipients
Basic Chemicals/Raw Materials (including Chromatography Resins Index)
• Based on IPEC/PQG excipients audit guide
Packaging/Printed Materials
• Adopted from ISO 15378 standard
Additional Audit InitiativesNew Guidelines in Development
Medical Device
Good Distribution Practices (GDP)
Supply Chain Security
• Every Rx-360 audit has a Supply Chain Security component
• Standards were adopted from C-TPAT guidelines and internal company
guidelines and practices
Observations
• Rx-360 Audit reports use two types of Observations
• A deficiency that indicates a critical system failure that may pose an immediate risk to patient safety or health, or may result in adverse impact to the safety, identity, strength or purity of a product.
Potentially Critical
• A deficiency against the Rx-360 audit standards, guidelines, checklists, but that are not potentially critical
Other
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Joint Audit Process
Rx-360 member contacts Supplier
asking them to accept an Rx-360 audit
Rx-360 member contacts Supplier
asking them to accept an Rx-360 audit
Rx-360 members enters audit request into
auditsPLUS
Rx-360 members enters audit request into
auditsPLUS
Once minimum number of sponsors is satisfied, audit request is sent to
supplier
Once minimum number of sponsors is satisfied, audit request is sent to
supplier
Rx-360 obtains supplier agreement; BSI
coordinator selects and assigns auditor; auditor
contacts sponsor for audit scope
Rx-360 obtains supplier agreement; BSI
coordinator selects and assigns auditor; auditor
contacts sponsor for audit scope
BSI coordinator contacts supplier; conducts pre-audit
questionnaire; develops audit plan
BSI coordinator contacts supplier; conducts pre-audit
questionnaire; develops audit plan
Auditor conducts audit and notifies supplier of observations during the
closing meeting
Auditor conducts audit and notifies supplier of observations during the
closing meeting
Auditor reports any Potentially Critical
Observations (PCO) to Rx-360 within 24 hours
Auditor reports any Potentially Critical
Observations (PCO) to Rx-360 within 24 hours
Rx-360 immediately reports PCO to
Sponsors; Sponsors address PCO directly
with Supplier, separately from Rx-360
Rx-360 immediately reports PCO to
Sponsors; Sponsors address PCO directly
with Supplier, separately from Rx-360
Auditor submits audit report and
corresponding documents to auditsPLUS
Auditor submits audit report and
corresponding documents to auditsPLUS
Sponsors review report; Auditor sends final
report and establishes CAPA plan
Sponsors review report; Auditor sends final
report and establishes CAPA plan
BSI follows up and closes out CAPA’s.
Supplier reports CAPA follow-ups to Rx-360
BSI follows up and closes out CAPA’s.
Supplier reports CAPA follow-ups to Rx-360
Audit Reports and CAPAs stored in
auditsPLUS
Audit Reports and CAPAs stored in
auditsPLUS
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Agreements for Joint Audits Program
Rx-360 Secretariat
Rx-360 Member
requesting audit
Suppliers
(Rx-360 Members and
Non-members)
Membership
Supplemental
Confidentiality Agreement
Service Agreement;
Statement of Work
BSI
Audit and
Confidentiality
Agreement
Confidentiality - the foundation of the Rx-360 audit programs
Requirements of a Supplier Auditing ProgramHow Rx-360 meets the fundamental needs
Audit Standards
• Rx-360 Audit Guidelines are based on globally acknowledged standards for auditing of suppliers of materials and services
Audit Reports
• Standard audit report templates are applied, which address authority expectation for the content of audit reports, e.g. according to the EMA Q&A: GMP.
• Rx-360 Audit Reports provide a high level of detail
• Critical information is immediately forwarded
Auditor Qualification
• Detailed requirements for qualification of auditors are established
• Auditor orientation is provided
• Appropriate qualification is verified and documented for each individual auditor;
• Requirements and documentation address the expectations of authorities, e.g. according to EMA Q&A: GMP
Addressing Specific Needs of Audit
Sponsors
• Audits are planned prospectively
• Specific aspects to be covered are provided to the auditors in the pre-audit information request
• Rx-360 audits include follow-up of CAPAs related to previous sponsor’s audit
• Beside the Rx-360 audit, suppliers are still open to receive customers for technical visits, focusing on very specific issues without wasting time for standard audit topics
CAPA Follow-up
• CAPAs are evaluated regarding appropriateness by the auditors
• CAPA implementation follow-up will be performed until completion of actions
• Effectiveness of CAPAs is verified during the next audit
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Member ResponsibilitySteps to Adopting the Joint Audit Program Internally
Enter audit requests into the AuditsPLUS database
Provide input during the pre-audit call about topics that need to be covered
Formally accept Rx-360 audits for supplier qualification, update relevant SOPs
Incorporate Rx-360 audit reports into their internal supplier audit repository/database, assure internal distribution of reports and results
Perform internal rating of audit observations
Perform specific assessment of the audit results for the sponsor company and provide an overall recommendation
Contact the Supplier to request their participation in the Rx-360 Joint Audit Program.
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Rx-360 Audit Licensing Program
• Audit reports originating from the Joint
Audit Program may be licensed to
both members and non-members for
a fee through the Rx-360 Secretariat
• A list of reports available for licensing
can be found on the Rx-360 weBSIte
using the following link Rx-360
Reports for Licensing
• Suppliers determine which
organizations may license an audit
report through an addendum to the
original CDA
• Members are provided access to the
reports and corresponding materials
through auditsPLUS
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Return on InvestmentThe Joint Audit Program from a Financial Perpective
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Summary
• Rx-360 and BSI share a vision of providing high quality
audits
• Working together the audit process can be streamlined to
meet the needs of Rx-360 members while reducing the
number of audits requested of suppliers each year
• Confidentiality is maintained through every step of the
process
• Reports can be licensed, with supplier approval, through
the Rx-360 Secretariat by both members and non-
members, potentially reducing the number of audit
requests