The Roles & Responsibilities of a Facilitator
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Transcript of The Roles & Responsibilities of a Facilitator
Facilitator
The Roles & Responsibilities of a
Facilitators are clear a about the difference between
content and process
Content v Process
What v How
Contentsubjects for discussion
tasksproblems being solved
decisions made goalsagenda terms
Processmethods
group dynamicshow relations are maintained
climate
tools being usedprocedures rules or norms set
Facilitators manage the process and leave the content
to participants
Good facilitators can make a huge and varied contribution
to an organisation…
They help group members define their aim
Set specific objectives and goals
Instruct members on how to assess needs
Help participants become time effective and high-quality
decision makers
Provide feedback to the group…
…so they can measure progress and make
adjustments where needed
Facilitators emphasise the importance of communicating
effectively, and ensure members know how to do this
They create a positive environment where employees
can work productively and reach shared group goals
Facilitators manage conflict by implementing a collaborative
approach
They offer support and advice to members in managing their
own personal dynamics
Download the Expert Guide for facilitators
at www.activepresence.com/meeting-facilitation-skills
www.activepresence.com/meeting-facilitation-skills