The Role of Ergonomics in TWH - eagleson.org€¦ · The role of ergonomics (macroergonomics) in...
Transcript of The Role of Ergonomics in TWH - eagleson.org€¦ · The role of ergonomics (macroergonomics) in...
THE ROLE OF ERGONOMICS IN TOTAL WORKER HEALTH
Alison Heller‐Ono MSPT, CPDM, CIE, CPE and CMCWorksite International, Inc.
Pacific Grove, CA Session 4.4
Presentation Objectives:
This presentation will show you:1. The role of ergonomics (macroergonomics) in driving change
in an organization by affecting employee health and work habits in a positive and proactive way.
2. Recognize the importance of having an early reporting process to allow employees to report signs/symptoms early regardless of causation.
3. Learn how to calculate the ROI to determine payback and estimate cost savings relative to WC claim avoidance.
Health and Productivity Movement
Drivers: • Stress• Obesity• Aging• Lack of physical activity
• Lifestyle choices
Results In:• Injury/Illness• Rising medical costs• Unplanned absence• Lost productivity• Reduced efficiency• Shareholder impact
Worker Health
Healthcare, Workers’ Comp and Disability Costs• Impacts business daily• Overexertion including RMIs –
most common work‐related disabling injuries
• 2009 – 3.2 million overexertion injuries
• Musculoskeletal disorder cases accounted for 33 percent of all injury and illness cases in 2011
• Controlling RMIs save a company $27,700 per case.
• Co‐morbidities
Pillars of an Effective H&P Framework• Top Priority: Establish a “culture of health”• Health Programs
– Prevention– Return to Work– Support
• Workforce Effectiveness– Reward– Lead– Communicate
National Business Group on Health Framework
The “Ergo‐Centered” Health and Productivity Model
Macroergonomics
The goal of macroergonomics is a fully harmonized work system at both the macro‐ and micro‐ergonomic level which results in improved productivity, job satisfaction, health and safety, and
employee commitment.‐‐‐‐‐‐ Dr. Andris Freivalds, Penn State U.
Ergonomics Process Foundation
Participatory ergonomics
WI Ergonomics Process Flow Model
Employee reports concern
Training
Ergonomic Evaluation
CONTROL MEASURES
IMPLEMENTATION
Self Assess
Self Assess
Self Correct
Follow Up
30‐90 day process
ContinuousImprovement
Ergonomics Evaluation Request Form
Ergonomics Process=Keystone Behavior
• Architecture The central wedge‐shaped stone of an arch that locks its parts together. Also called headstone.
• Small changes or habits that people introduce into their routines that unintentionally carry over into other aspects of their lives.
• Keystone habits have a ripple effect into other parts of life, creating positive change unexpectedly.
Charles Duhigg, “The Power of Habit”
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Ergonomics Process Outcomes
405
903
241
All Ergonomic Evaluations over Five Years
All WC
Preventive
Level I•Total 1549 evals
Ergonomics Process Conversion Rate
5%
95%
Conversion of Preventive Eval to WC Claim Over
5 YearsNew WC
From EI
• Only 5% converted from Prevention to WC claims
• For every 100 evaluations performed; 95 are prevented from going to claims.
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WI Ergonomics Process ROI Formula
• Based on Pareto Analysis: 80/20 rule• All Preventive Evals – Conversion multiple by• Average WC costs for Med‐Only (80%) and Indemnity (20%)
WI Ergonomics Process ROI Formula
ROI CalculationsTable 1. WIEP ROI CalculationsWIEP All Years 2009‐2013Total All Cases (WC+ Preventive) 1550Total All Preventive 1145Preventive to WC Conversion 61Number of WC claims prevented ‐ conversion 1084Med Only (80%) (All Prev. x80%) x $MO ($3725.00) 868 X $MO
Indemnity (20%) (All Prev. x20%) x $Indemnity ($55,575.00) 216 X $Indemnity
Projected $ Savings in Claims Prevented $15,650,946.00Total program costs (+ EM Salary $120K/year) over 5 years $1,567,483.00
Projected Savings over 5 Years from Claim Avoidance
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Ergonomics Process Outcomes: Investment Over 5 Years
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:
Ergonomic Chairs
Product Purchases
Evaluation, Consultation, Training
Ergo Manager Salary
$1,567,483.00
Ergonomics Process ROI:
• RETURN ON INVESTMENT is based on total savings projected and the costs of the process 2009‐2013
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Return On Investment
• Workers’ Compensation Dollars (Disability and Healthcare)• Facility investments• Increased value from employees• Productivity enhancements• Process efficiency• Quality improvements
A Prospective Study of a Macroergonomics Process over Five Years Demonstrates Significant Prevention of Workers’ Compensation Claims Resulting in Projected Savings
• Alison Heller‐Ono MSPT, CPDM, CIE, CPE and CMC
• Worksite International, Inc.• Pacific Grove, CA • 831‐648‐8724/831‐594‐8842
• [email protected]• www.worksiteinternational.com
• THANK YOU!!!