The Role of Emerging Technologies in Driving Future Legal Strategies and

Business Models

Rohit Talwar CEO – Fast Future Research

Project Director - ILTA Legal Technology Future Horizons Study

ILTA Legal Technology Future Horizons The Role of Emerging Technologies in Driving Future Legal Strategies and Business Models

Rohit Talwar - CEO – Fast Future Research www.fastfuture.com rohit@fastfuture.com Twitter @fastfuture

ILTA Catalyst Conference - Las Vegas - August 20th 2013

Contents

• Presentation p. 4

• About Fast Future p. 29

• Image Sources p. 38

ILTA Legal Technology – Future Horizons Project - Objectives

• Identify key business, legal and IT trends and developments

• Build a timeline of emerging technologies and IT developments with high potential legal impact

• Explore IT’s transformative role in future legal business models and service differentiation

• Highlight strategic imperatives for effective use and management of IT in legal

Objectives

• Explore strategy and business model implications for key emerging technologies

• Examine challenges of business and IT alignment in a turbulent world

Next Generation of 3D Displays

Heads-up Displays

Intelligent Eyewear

Skin-embedded Screens

Fingernail Displays

Haptic Technology

Tactile User Interfaces

Gesture Recognition

Finger Tracking Technology

Immersive Telepresence

Discussion Question • What end user

developments are you pursuing – how might these impact your strategies and business models?

• What are the key end user technology developments that you think could have the greatest impact on how law firms operate over the next 5-10 years?

• How might they impact law firm strategies and business models?

The Immersive Internet

Embedded Invisible IT

Context-aware Computing

Artificial Intelligence

Big Data and Predictive Analytics

Intelligent Interfaces

Virtual Assistants & Intelligent Agents

Collective Intelligence

Discussion Question

• Where could the evolution of the internet and artificial intelligence have the greatest impact on the work of law firms?

• What are the potential implications for business strategies and business models?

Discussion Question

How can we achieve business and technology alignment in a turbulent and continuously evolving environment?

Thank You

Don’t forget to take the Surveys

Survey 1 - explores the potential business impact of information technology on business in general and the Legal Industry over the next ten years: http://s.zoomerang.com/s/futurehorizons Survey 2 - presents and explains a wide range of emerging and possible future technology developments and asks for an assessment of when they might be picked up by pioneers: http://s.zoomerang.com/s/ILTAEmergingTech

About Fast Future

Fast Future – Core Services

• Live Events - Speeches, briefings and workshops for executive management and boards of governments, investment funds, development agencies , companies, airlines, airports, hotels, venues, CVB’s and associations

• Future Insights - Customised research on emerging trends, future scenarios, technologies and new markets

• Immersion - ‘Deep dives’ on future trends, market developments, emerging issues and technology advances

• Strategy - Development of strategies and business plans • Innovation - Creation of business models and innovation plans • Engagement - Consultancy and workshop facilitation

Fast Future • Research, consulting, speaking, leadership • 5-20 year horizon - focus on ideas, developments, people,

trends and forces shaping the future • Clients

– ING, ABN Amro, Laing O’Rourke – Marks and Spencer – Airports - Aeroports de Paris / Schiphol Group – Vancouver Airport Services – Industry Associations – ICCA, ASAE, PCMA, MPI – Corporates - GE, Nokia, Pepsi, IBM, Intel, Orange,

O2, Siemens, Samsung, GSK, SAPE&Y, KPMG, Amadeus, Sabre, Travelport, Travelex, ING, Santander, Barclays, Citibank, DeutscheBank

– Governments - Dubai, Finland, Nigeria, Singapore, UK, US

– Convention Bureaus – Seoul, Sydney, London, San Francisco, Toronto, Abu Dhabi, Durban, Athens, Slovenia, Copenhagen

– Convention Centres – Melbourne, Adelaide, Qatar, QEIICC – Hotels - Accor Group, Preferred, – Intercontinental – PCO’s - Congrex, Kenes

Our Services Bespoke research; Identification & Analysis of Future Trends, Drivers & Shocks

Accelerated Scenario Planning, Timelining & Future Mapping

Identification of Opportunities for Innovation and Strategic Investment Strategy Creation &

Development of Implementation Roadmaps

Design & Facilitation of Innovation, Incubation & Venturing Programmes

Expert Consultations & Futures Think Tanks

Personal Futuring for Leaders and Leadership Teams

Public Speaking, In-Company Briefings, Seminars and Workshops

Example Projects • Public and private client research e.g. :

– Reinventing the Airport Ecosystem

– Development of Market Scenarios, emerging trends and strategies for key clients

– Government and OECD Scenario Projects – e.g. Migration 2030, Future of Narcotics, Chemical Sector, Family 2030

– Scenarios for the global economy for 2030 and the implications for migration

– Designing Your Future (Published August 2008) – book written for the American Society of Association Executives & The Center for Association Leadership

– Global Economies – e.g. The Future of China – the Path to 2020

– The Shape of Jobs to Come – Emerging Science and Technology Sectors and Careers

– Winning in India and China

– The Future of Human Resources

– Exploiting the Future Potential of Social Media in UK Small to Medium Enterprises

– Convention 2020 – the Future of Business Events

– Future Convention Cities Initiative – Maximising Long-term Economic Impact of Events

– One Step Beyond – Future trends and challenges for the events industry

– Hotels 2020: Beyond Segmentation – Future Hotel Strategies

– The Future of Travel and Tourism in the Middle East – a Vision to 2020

– Future of Travel and Tourism Investment in Saudi Arabia

Hotels 2020 – Objectives • Identify key drivers of change

for the globally branded hotel sector over the next decade

• Examine the implications for: � Hotel strategy � Brand portfolio � Business models � Customer targeting � Innovation

• Global strategic foresight study to help the meetings industry prepare for the decade ahead - Industry-wide sponsors

• Multiple outputs Nov 2009 – December 2011

• Current studies on future strategies for venues and destinations

Convention 2020

Rohit Talwar • Global futurist and founder of Fast Future Research. • Award winning speaker on future insights and strategic

innovation – addressing leadership audiences in 40 countries on 5 continents

• Author of Designing Your Future • Profiled by UK’s Independent Newspaper as one of the Top 10

Global Future Thinkers • Led futures research, scenario planning and strategic

consultancy projects for clients in telecommunications, technology, pharmaceuticals, banking, travel and tourism, environment, food and government sectors

• Clients include 3M, BBC, BT, BAe, Bayer, Chloride, DTC De Beers, DHL, EADS, Electrolux, E&Y, GE, Hoover, Hyundai, IBM, ING, Intel, KPMG, M&S, Nakheel, Nokia, Nomura, Novartis, OECD, Orange, Panasonic, Pfizer, PwC, Samsung, Shell, Siemens, Symbian, Yell , numerous international associations and governments agencies in the US, UK, Finland, Dubai, Nigeria, Saudi Arabia and Singapore.

• To receive Fast Future’s newsletters please email rohit@fastfuture.com

• 50 key trends • 100 emerging trends • 10 major patterns of change • Key challenges and choices for

leaders • Strategic decision making framework • Scenarios for 2012 • Key futures tools and techniques • Published August 2008 • Price £49.95 / €54.95/ $69.95 • Email invoice request to

rohit@fastfuture.com

Designing Your Future Key Trends, Challenges and Choices

Image Sources

Image Sources p.1 Page: 2 .http://www.pakalertpress.com/wp-content/uploads/2012/06/Transhuman-Symbolism-in-Prometheus.png 4. http://www.satheesh.net/wp-content/uploads/User-interface3-2.jpeg 5. Top, bottom: http://postfiles5.naver.net/20120317_164/from57km_1331937537286iFyWG_JPEG/am_643621_5332821_580350.jpg?type=w2 http://1.bp.blogspot.com/_YTJBDUN8iSE/SaHMRy4iPeI/AAAAAAAABSw/FcILYclk5V0/s400/iThink-Poster.jpg 6. http://ovab.eu/wp-content/uploads/2012/01/2012-01-Philips-3D-BDL4251VS.jpg 7. http://www.displayalliance.com/news/tag/end-of-life 8. http://www.dawn-productions.com/core/wp-content/uploads/2013/01/project-glass-google.png 9. http://www.fayerwayer.com.br/wp-content/uploads/2010/03/skinput.jpg 10. http://i1091.photobucket.com/albums/i395/friendsmania-net/Fm%20Gupshup%20forum/245114xcitefun-time-on-nails-01.jpg 11. Left, right: http://hapticinterfaces.files.wordpress.com/2011/11/2.png http://www.whistleout.com.au/blog/wp-content/uploads/2010/11/Haptic-Screen.jpg 12. http://www.vigo.fi/n5files/?getImageN5=true&folderId=18426&name=DLFE-1915.jpg 13. http://www.ostapenkosvetlana.com/pictures/ 14. http://ripley.za.net/wp-content/plugins/rss-poster/cache/b488c_pointing_win8_4_04_610x285.png 15. http://kryptonradio.com/wp-content/uploads/2012/06/TeleHuman-Pod-Small.jpg 16. http://api.ning.com/files/C9g1Rp5UAA*FWgE0W4HjJbpwx1u-tcaojbPRRd-UFh-zvXv0Yt9EmEih8cmnbaqvBUKh7RHfPTjNqikAfX4PH*EXwwb1CFnv/BYODOFFICESETTING.jpg 17. http://3.bp.blogspot.com/_PGoUCLRQVGg/SkKsa95nvfI/AAAAAAAAAaI/jjEggV9BRUE/s320/metameet_amsterdam_2009.jpg 18. http://nepagallery.com/wp-content/uploads/2012/06/kitchen_appliances_casual_ideas_images.jpg 19. http://images.anandtech.com/reviews/tradeshows/2010/IDF/Day3/DSC_8932.jpg

Image Sources p.2 20. Left, right: http://3.bp.blogspot.com/-tSakk6blD0E/ThQFp308KKI/AAAAAAAABF8/8IMmmwVCr6U/s1600/artificial-intelligence.jpg http://images4.fanpop.com/image/photos/14700000/asimo-hello-artificial-intelligence-14797196-1024-768.jpg 21. http://www.davidakka.com/wp-content/uploads/2012/07/Big-Data3.jpg 22. http://www.bluesci.org/wordpress/wp-content/uploads/2011/09/computer+speech+_Jamie+Marland_-2.jpg 23. http://www.remoteworkmate.com/wp-content/uploads/2010/11/VirtualAssistant.jpg 24. http://webtechman.com/blog/wp-content/uploads/enterprise-20-collective-intelligence-at-work.jpg 25. http://channeledessence.com/wp-content/uploads/2013/01/Cyberhead-on-lightstalk.-Artificial-intelligence..jpg 26. http://www.mondolithic.com/wp-content/uploads/2012/01/Pour-Le-Scienz_Mystery-of-the-New-Math.jpg