The Road to Adoption – Brightspace London Connection
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Transcript of The Road to Adoption – Brightspace London Connection
Change Management &Adoption Strategy
Change Management
Values• Inclusiveness• Confidence• Openness
Guiding principles• Betterment• Efficacy• Innovation
Image Source: http://static.wixstatic.com/media/98e20c_b1ffb1eaea3a4dd3a0be50a4d3dc4bfd.gif
Principles
• Facilitating Change• Planning change, not
reacting to change• Be a Change Agent• Make change an
opportunity for improvement not distraction
Image source: http://thumbs.dreamstime.com/z/strategic-management-wordcloud-9500634.jpg
Goals
• Full Engagement
• Awareness
• Communication
• Collaboration
• Process Improvement
Create a culture of collaboration and opportunity.
Image source: http://genetroyer.com/wp-content/uploads/2015/09/team.jpg
Goals
Kaizen = Change for betterContinuous Improvement methodology
”Big results come from many small changes accumulated over time”
• Everyone involved in making changes• Stay true to the original objectives when
implementing change.• Reach at state of “Kaizen” where change is
embraced within the organization.• By Everybody! Everyday! Everywhere!
Source: https://www.kaizen.com/about-us/definition-of-kaizen.html
The Beliefs
• People change, organizations by themselves do not.
• People want to change if they see the benefits.• Change needs to speak to our emotional mind
because it’s more powerful than our rational side.
• The desire to change is tied to how individuals understand the change.
• Change is a daily process, not an event.
Image Source: http://www.energeneses.com/uploads/3/4/7/5/34751037/8792168_orig.jpg?170
Change Management Process
Enable
• Create the climate for change• Requirements gathering, audience definition, process planning,
communications planning
Engage
• Trigger the change• Launch migration, communication and onboarding processes,
launch training
Sustain
• Maintain the change• Develop communities of practice, maintain communications,
develop best practice support and sharing channels
Enablement
Create a sense of urgencyUnderstand the current conditionsAlign the reason (the why) for the changeClarify the visionCommunicate one message (marketing plan)
Representative involvementMotivate the people, rally the troops
Image source: http://www.mcip-pdx.org/wp-content/uploads/2015/03/changemanagement.jpg
Engagement
Identify value-add features and functionalityRemove barriersCelebrate and share quick winsAlign ability, training & professional learningShowcase champions
Image Source: https://www.mindtools.com/media/Images/Articles/Project_Management/Change_Management/chrysalis_jpsdk226X150.jpg
Engagement: Success Story
La Cite : The journey to 100% adoption• Positioned Brightspace at the
center of their learning community.• Focused on creating unique
workflows through Brightspace for faculty (class list, final grades, course syllabus, etc.)
• Faculty use Brightspace for daily tasks thus adoption rate is 100%.
• Purchased consulting for important project in regards to retention.
• Built a tool to gather faculty's observation on student engagement within the platform.
Sustainability
Develop faculty support modelContinue to view change as an opportunityPromote a culture of changeBuild good habitsEncourage change from within
Image Source: http://www.thepillars.ca/images/Change_Management_Consulting.jpg
Sustainability: Success Story
University of Central Oklahoma : Transformational Learning
• Aligned Brigthspace with important institutional project.(STLR)
• Purchased consulting at beginning of project to build a solid foundation to get them started.
• Faculty training is focused on the pedagogy of how to use Brightspace and not only on the tools.
• Purchased a Creative Services engagement to create a personalized Dashboard for students.
• Have presented a couple of webinars and FUSION sessions.
ACS Website
http://www.brightspace.com/services/advisory-consulting/