The Risks and Benefits Of Building Trust

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THE RISKS AND BENEFITS OF BUILDING TRUST ZAHIDA HUBER

Transcript of The Risks and Benefits Of Building Trust

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THE RISKS AND BENEFITS OF BUILDING TRUSTZAHIDA HUBER

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The secret ingredient is trust

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On a journey

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WHEN DO WE TRUST SOMEBODY?

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When we share values

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You need a deep understanding

of yourself

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HOW DO WE EARN SOMEBODY'S TRUST?

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By treating people well

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Valueother people’s work

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Give credit

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Share the benefits

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Proud of their jobs

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Encourageideas and learning

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Seek ideas and criticism

everywhere

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Loose status and importance

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Develop others

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They will always be loyal

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Be authentic and honest

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Be transparent

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Show emotions and weaknesses

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You can be rejected

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Less discussions

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More freedom

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Share responsibility

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Let others choose what is right

for them

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Share information

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They cancontribute back

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Stick to you in times of crisis

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Treat everybody like a good friend

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WHAT WILL BE MY CHALLENGES?

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Trust builds over time

not over night

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Find the right people

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Face hard decisions

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WHEN IS TRUST THE WRONG WAY?

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If your trust is abused

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WHAT WILL YOU WIN WITH TRUST?

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Cover my ass

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Cooperation

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CooperationCommitment

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CooperationCommitment

Creativity

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Growth

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THANK YOU INTERVIEWS WITH MARIKE CARSTENS, HAVVA KARADENIZ, ULRIKE BIERL, MARIA RAO, ANTONIO TOMO, KRISTIAN KANTHAK, CHRISTIAN STOCKER, ELISA CHOI AND LISE FRISCHKNECHT

INSPIRATION FROM THE TRUSTWORTHY LEADER BY AMY LYMAN, 50 WAYS TO GET A JOB, KIM GOODWIN ON UX LEADERSHIP

ENCOURAGEMENT, HELP AND SUPPORT FROM PHILIPP EGLI, SILVIA MARIA JUNG, RITA BARRACHA AND THE WHOLE UX LAUSANNE TEAM