The Risks and Benefits Of Building Trust
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Transcript of The Risks and Benefits Of Building Trust
THE RISKS AND BENEFITS OF BUILDING TRUSTZAHIDA HUBER
The secret ingredient is trust
On a journey
WHEN DO WE TRUST SOMEBODY?
When we share values
You need a deep understanding
of yourself
HOW DO WE EARN SOMEBODY'S TRUST?
By treating people well
Valueother people’s work
Give credit
Share the benefits
Proud of their jobs
Encourageideas and learning
Seek ideas and criticism
everywhere
Loose status and importance
Develop others
They will always be loyal
Be authentic and honest
Be transparent
Show emotions and weaknesses
You can be rejected
Less discussions
More freedom
Share responsibility
Let others choose what is right
for them
Share information
They cancontribute back
Stick to you in times of crisis
Treat everybody like a good friend
WHAT WILL BE MY CHALLENGES?
Trust builds over time
not over night
Find the right people
Face hard decisions
WHEN IS TRUST THE WRONG WAY?
If your trust is abused
WHAT WILL YOU WIN WITH TRUST?
Cover my ass
Cooperation
CooperationCommitment
CooperationCommitment
Creativity
Growth
THANK YOU INTERVIEWS WITH MARIKE CARSTENS, HAVVA KARADENIZ, ULRIKE BIERL, MARIA RAO, ANTONIO TOMO, KRISTIAN KANTHAK, CHRISTIAN STOCKER, ELISA CHOI AND LISE FRISCHKNECHT
INSPIRATION FROM THE TRUSTWORTHY LEADER BY AMY LYMAN, 50 WAYS TO GET A JOB, KIM GOODWIN ON UX LEADERSHIP
ENCOURAGEMENT, HELP AND SUPPORT FROM PHILIPP EGLI, SILVIA MARIA JUNG, RITA BARRACHA AND THE WHOLE UX LAUSANNE TEAM