THE RISE OF THE M ULTI-GENERATIONAL...

THE RISE OF THE M ULTI-GENERATIONAL WORKFORCE

Speaker

ERIK LUCKENDir. of Workplace St rategyRSP Architect s

LEARNING OBJECTIVES> The forces creat ing a t ruly mult i-generat ional

workforce;

> Benefits of a mult i-generat ional workforce for

people, teams, and organizat ions

> Myth-bust ing generat ional stereotypes on

workstyle and workplace preferences;

> Workplace strategies to at tract , retain, and

empower an age-diverse workforce

SU

RR

OU

ND

ING

AR

EA

SH

AR

ED

SU

PP

OR

T: B

UIL

DIN

G

/ CA

MPUS

Learning Center

Conference Center

Work Club

Locker Room

Brand Experience

SH

AR

ED

SU

PP

OR

T

: HU

B

Pantry

MediumConference

Huddle Lounge

Breakout Space

TelepresenceRoom

SuppliesN

EIG

HB

O

RH

OOD

Small Conference

Huddle Rooms

Focus Rooms

Open Collaboration

Project Room

PersonalLockers

Phone Booth

Green SpaceWork Cafe

Meditation Room

Cafeteria

Lounge

Innovation Lab

Large Conference

Community Space

Bars / Pubs

Coffee Shops

Restaurants

Gym / Fitness

Health Center

Childcare

Gym

Hospital

Public Transit

VARIETY

Copyright 2019

There are physical changes that come with age

Lighting• Natural light

• Control glare

• Ambient lighting at appropriate levels

• Personal control

Acoustics• Zoning noisy activities

• Acoustic ceilings

• Carpeted floors

• Sound-absorbing panels

• White noise

Ergonomics• Encouraging movement

and multiple postures

• Ergonomic chairs

• Height adjustable desks

• Controls that are obvious, simple, and intuitive to use

Wayfnding• Clear space-planning

• Effective signage

• Color-coding, land-marking and layout differentiation

• Intuitive navigation

RelaxationSpaces for recuperation

Calming aesthetics

Views to nature

Biophilia

Wood

NOT QUITE AGE AGNOSTIC

Copyright 2019

SurveyAge-focused questions; analyzing results with age as a lens

Focus GroupsFrom an emphasis on next gen to an equal exploration of mature gen

DiversifyWork with clients to ensure age diversity in end-user engagements

Activity AnalysisAlong with other critical lenses, analyze space by age group use

Virtual Reality/3DExplore movement through the workplace with varying degrees of ability

Camera JournalingLet mature workers show what hinders and what helps them through their eyes

InterviewsListen and learn with age groups as an intentional framework for interviews

Benchmark Best PracticesConducting post-occupancy evaluation studies to understand what works and what doesn’t

INCLUSIVE DESIGN PROCESS

THE RISE OF THE M ULTI-GENERATIONAL...

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