The Retail Clinic Phenomenon (Ted Matson)
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Ted Matson VP, System Strategy The Retail Clinic Phenomenon
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Transcript of The Retail Clinic Phenomenon (Ted Matson)
Ted Matson VP, System Strategy
The Retail Clinic Phenomenon
Sutter Health System Snapshot (2015)
The Consumer Will See You Now
Sutter Walk-In Care
Sutter Walk-In Care
Connecting With Consumers
Ø The “Wow” Effect
Ø Consumer Satisfaction
Ø Utilization / Performance
Thank You!