THE REHABILITATION CENTRE SASKATOON CITY HOSPITAL

701 QUEEN STREET SASKATOON SK

S7K 0M7

Form #102381 05/2016 Category: Patient Information

THE REHABILITATION

CENTRE

SASKATOON CITY HOSPITAL

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Table of Contents 1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1T1TWELCOME! ......................................................................... 2 REHABILITATION SERVICES .................................................... 3 ADMISSION PROCESS .......................................................... 4 WHAT IS REHABILITATION? ................................................... 6 THE TEAM APPROACH ......................................................... 6 WORKING TOGETHER .................................................... 6 WHAT SHOULD I BRING? ..................................................... 8 TREATMENT TEAM MEMBERS ............................................... 10 PHYSICIAN STAFF ........................................................ 10 NURSING STAFF .......................................................... 11 THERAPY STAFF ........................................................... 13 ADDITIONAL INFORMATION ................................................ 16 CONSENT .................................................................. 16 LAUNDRY .................................................................. 17 PASSES ...................................................................... 17 ADL SUITE .................................................................. 18 SUPPORT GROUPS ...................................................... 18 ACTIVITY GROUPS ...................................................... 18 DVDS ........................................................................ 18 PATIENT AND VISITOR LOUNGE (POD 3) ....................... 19 REHABILITATION CENTRE PATIENT AND FAMILY INFORMATION GUIDE .................................................. 19 FAMILY RESOURCE CENTRE .......................................... 20 VISITING HOURS ......................................................... 21 HOSPITAL SERVICES ........................................................... 21 INFECTION CONTROL .................................................. 21 FALL PREVENTION ....................................................... 22 CONCERNS ............................................................... 22 DISCHARGE PLANNING ..................................................... 22 FEEDBACK........................................................................ 24 YOUR NOTES: ................................................................... 24

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Welcome! Welcome to the Rehabilitation Centre. This booklet explains the rehabilitation approach and provides some general information about your care. Inpatient Unit Phone Numbers: 306-655-8527 Pod 1 Rooms 7149-7156 306-655-8839 Pod 2 Rooms 7131-7146 306-655-8840 Pod 3 Rooms 7231-7246 Main Entrance: Queen Street Mail and Flowers: Your address at the Rehabilitation Centre is: “Your Name” “Your Room Number” 7th Floor The Rehabilitation Centre Saskatoon City Hospital 701 Queen St Saskatoon SK S7K 0M7 Well Wishes: Stamped outgoing letters can be left at the nursing desk for posting. An e-mail message may be sent via: www.saskatoonhealthregion.ca. Go to the “Your Health” section and click on “Send a Patient a Note.” The message is delivered to the patient’s room.

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Websites: www.saskatoonhealthregion.ca www.usask.ca/medicine/pmr/index.html

Rehabilitation Services Purpose Statement: Programs within the Rehabilitation Care Group provide assessment and rehabilitation to patients and their families in a holistic, timely, cost-effective, goal-orientated, interdisciplinary manner. The care provided is patient centred and based on current evidence in medical research. Patients served have a variety of physical, cognitive, and/or psychological impairments and disabilities. They normally reside within the province, primarily in the northern half, but may be a resident outside of the province in some circumstances. Service is provided to help patients realize their full functional potential. The Rehabilitation Centre provides inpatient and outpatient services to support Saskatchewan adults and adolescents in becoming as independent and safe as possible, given their abilities

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Services Include: Rehabilitation Therapy Program

provided to a 35 bed Inpatient Unit Rehabilitation Day Services (outpatient

therapy) Brace Clinic Spasticity Clinic Amputee Clinic Multiple Sclerosis Clinic Spinal Cord Injury Clinic

Admission Process Please report to the Admitting Department near the main entrance of the building. Have your Hospitalization card with you when you register, as well as insurance information including Group Medical Services (GMS) or Medical Services Incorporated (MSI) cards if they apply to you. If you have trouble talking or understanding what people say to you due to either a medical condition or language barrier, then it is important to have someone with you on admission that knows your medical history. You will be escorted or directed to the inpatient unit where you will be met by our nursing staff.

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In the following days you will be seen for assessment by various members of the rehabilitation team. From the assessment information and the goals you’ve set, the rehabilitation team will work with you to develop a treatment plan. An orientation to the unit will be conducted on the first Friday afternoon of your stay. A Rehabilitation staff member will give you a brief summary of rehab services, a tour of the ward, discuss the process for team rounds, and will introduce you to your Blue Book orientation binder, which provides information about the Rehabilitation Centre and what to expect during your stay. A copy of your updated goals – based on your feedback and team assessment - is also placed in the Blue Book and updated weekly. A weekly therapy schedule will be posted in your room, to ensure that you know when to be at each appointment. A porter will be available to assist you to your appointments as required, although independence in all activities is encouraged. If you have an appointment external to the program, please inform your nursing staff in advance so they can note it in your schedule.

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What is Rehabilitation? Rehabilitation is a process that focuses on each patient’s needs, abilities and unique potential, to help people to become as independent as possible. Focus on Ability: The first process begins with a thorough evaluation of each patient’s medical and rehabilitation needs. A rehabilitation physician or nurse will visit you prior to your admission to rehabilitation to determine if the services are appropriate for you.

The Team Approach

Each patient’s treatment plan and goals are developed and carried out by the rehabilitation team. You and your family are very important members of the team. Your full participation is necessary to achieve the best results. You and your family will be able to discuss your concerns, expectations and goals. An individual rehabilitation program will be developed to address these areas.

Working Together Rehabilitation is a process that centers on you. A commitment from you and your family to

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actively participate in this process is crucial for success. Our goal is to help each patient achieve his/her maximum independence. Our staff will not do the things for you that you are able to do yourself. Rehabilitation occurs 24 hours a day, 7 days a week. This includes getting out of bed in the morning, going to the dining room for meals and interacting with staff, family and other patients throughout the day. Working on everyday activities such as toileting, dressing, grooming and feeding yourself are an important part of your rehabilitation. You are encouraged to take responsibility for your free time while at the Rehabilitation Centre. During the times that you are not participating in scheduled appointments, you can supplement your rehabilitation by practicing the skills you have been working on. Bring in your favourite books, music, small hobbies and craft projects that are appropriate at this time. These recreational activities provide opportunity to practice the functional skills you are learning in therapy, as well as provide fun and enjoyment during your stay. The Rehabilitation Centre strongly promotes family involvement in the rehabilitation process. Staff will teach family members how

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to assist with specific therapeutic activities, daily tasks and support as appropriate. Routine Rounds are held to discuss goals, progress, and any questions you and your family may have. Your Social Worker will talk to you regarding the day and approximate time. We look forward to getting to know you better and wish you success in reaching your rehabilitation goals.

What Should I Bring? Saskatchewan Health Services card Eye glasses, dentures and denture

supplies. Clothing to last one week. Learning to

wash and dress yourself is part of therapy. Clothes should allow easy movement and modesty when exercising, such as exercise pants.

Toiletries (toothbrush and toothpaste,

hairbrush, comb, deodorant, razor, soap, Kleenex, hand lotion, etc.) Please ensure your personal care products are unscented

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Prosthesis (if applicable), shoes and shorts

Shoes (not slippers) that have rubber

soles to prevent slipping (like a running or walking shoe). If you do not have rubber soled shoes talk to your physiotherapist before buying any shoes. If you have or will have an artificial limb, be sure to bring a shoe for that foot and shorts to wear to therapy.

No more than $10.00. Additional cash

should be deposited in a trust account in our Finance Office. Deposits and withdrawals can be made on admission or any other time Monday to Friday from 8:00 a.m. to 4:30 p.m. Leave valuables such as jewellery or credit cards at home.

Hobbies or recreational material

Any equipment you currently use such

as wheelchairs, slings, walkers, braces, crutches, canes, compression stockings, or splints

Medications you are currently taking

both prescription and non-prescription. Keep the medications in the original containers so we are sure of the correct

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name and dosage. We will store the medications and return them to you on or before discharge.

Laptop, as wireless internet access is

available Please place your name on all personal items. Keep your personal items in a safe place in your room. The hospital is not responsible for lost or stolen personal belongings. Try to keep the number of personal belongings to a minimum, as storage space in the rooms is very limited.

Treatment Team Members

Physician Staff Physiatrist The doctor supervising your care is a specialist in Physical Medicine & Rehabilitation (Physiatrist). He/she will work with you and the other members of the team to help you reach your rehabilitation goals. Unit Physician There is a family physician on the unit, Mon-Fri from 8:30-4:30. This physician takes care of your day to day medical needs. They will consult the Physiatrist as necessary. Your

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own family doctor will continue with your general medical care after you complete your rehab program. Medical Resident Medical residents have completed the education necessary to be a doctor and are now taking additional education to become a specialist in Physical Medicine & Rehabilitation. A resident may be assigned to you and communicates regularly with the physiatrist responsible for your care.

Nursing Staff Rehabilitation Registered Nurses (RNs), Registered Psychiatric Nurses (RPNs), and Licensed Practical Nurses (LPNs) are specifically trained professionals. These nurses provide direct patient care, are excellent sources of information, and work 12-hour shifts. Clinical Coordinator The Clinical Coordinator is designated to coordinate the daily running of the unit. Clinical Nurse Educator The Clinical Nurse Educator provides nursing orientation, continuing and mandatory education, and clinical support for the nursing unit in collaboration with the unit nursing

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manager and clinical leadership team. They work closely with the unit and regional-level nursing and interdisciplinary teams to promote and maintain quality patient care. Manager of Nursing The Manager of Nursing oversees the unit and is available Monday to Friday during regular business hours. Nurse Practitioner The Nurse Practitioner is an advance practice nurse who works closely with the ward physician and also works collaboratively with all team members involved in a patient’s care. They are able to order tests, prescribe medications, assess and treat patients for common medical disorders seen on the rehab ward. Continuing Care Aides (CCAs) work under the direction of nursing and support nursing staff by stocking supplies, assisting with personal care, transfers, and repositioning of patients. Unit Assists/Clerks work Monday to Friday for 8-hour days and are often the ones to receive your phone calls, manage appointments, file reports, and ensure the charts and daily office duties are completed.

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Therapy Staff Physical Therapist A physical therapist will work with you to improve your physical and functional abilities. You will learn and practice activities and exercises to increase your independence and ensure your safety. You may need to work on your general strength, mobility and endurance. The need for specialized equipment will be addressed and modifications may be recommended for your home. Occupational Therapist An occupational therapist will work with you on physical and thinking skills to enable you to become as independent as possible at home, work, and in the community. You may need to learn new methods and skills for performing daily activities. The need for specialized equipment will be addressed and modifications may be recommended for your home. Speech Language Pathologist Speech language pathologists will assist you to reach your communication potential by providing assessment and treatment for speech and language disorders. They also provide assessment and recommendations for swallowing problems.

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Psychologist A psychologist may be involved in your care during your stay on the ward. The psychologist can assist you and your family to cope with the many changes you have experienced as a result of your injury or illness. The psychologist can also provide assistance with specific concerns such as pain, sleep disruption, depression, grief, anger, anxiety, and pre-existing mental health challenges. Social Worker Social workers assist patients and families by providing supportive counselling, information about community resources, help with practical problems and discharge planning assistance. Recreational Therapist A recreational therapist may be consulted to facilitate a return to past leisure interests, to introduce you to new leisure activities, suggest adaptations/alternatives to participating in activities of choice, provide leisure counseling services and inform you of recreational opportunities in your community or surrounding area. Therapy Assistant Therapy assistants will work with you in activities as directed by the therapists.

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Dietitian A dietitian may be involved in your care during your rehabilitation program. By reviewing your medical history and recent eating habits and weight changes, a special diet may be recommended to meet your needs. The dietitian can assist you and your family to understand your nutrition needs in the hospital, and provide recommendations that you can follow after your discharge. Porter A porter is available to accompany/assist you to therapy, if required. Manager of Interprofessional Practice The Manager of Interprofessional Practice oversees therapies and other allied health professionals, including Rehab Day Services, and is available Monday to Friday during regular business hours. Students The Rehabilitation Centre is an Academic Teaching facility and actively participates in educational opportunities and teaching of healthcare students. With your permission, students may participate in your care. All students are under the supervision of a qualified health professional.

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Volunteers Volunteers who give assistance free of charge provide a wide range of time and talent and may be available to assist you during your free time. CPAS (Client/Patient Access Service) The professional staff of CPAS are available to work with you, to look at the best options or resources that can assist you to maintain your independent lifestyle. They will meet with you and your support system to determine what your needs are and how they can best be met. Medical Librarian The medical librarian will assist you in finding reliable health information during and after your stay. This will include teaching you how to assess health information, introducing you to recommended resources (including the Rehabilitation Centre Patient and Family Information Guide website), finding information on your behalf, and assisting you in borrowing books.

Additional Information

Consent Your consent for treatment, signed on admission, implies your general consent to all treatments. In addition, you will be asked to give consent for

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specific treatments or surgical procedures relevant to your care. You have the right to refuse a procedure, medical treatment or student care. If you have questions or concerns about your treatment plan, these should be discussed with your physician, program manager or the appropriate team member.

Laundry You or your family are responsible for doing personal laundry. Laundry facilities are available on the ward at no cost. Please note: Laundry facilities are for patient use only.

Passes We encourage you to take passes as soon as it is safely possible. A pass with a responsible family member or friend provides an opportunity to trial time away from the inpatient unit. The usual progression begins with day passes, and then overnight or weekend passes. Passes are a welcome change and contribute to your social and physical rehabilitation. Advance notice is required before an overnight pass so that arrangements can be made. Discuss this early with the rehabilitation team to ensure all arrangements, including the doctor’s permission, are completed before you want to go on pass.

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ADL Suite The activities of daily living suite is used to practice everyday activities before you return home. If you are unable to get home, an overnight stay in the ADL suite may be possible. This can help with building independence and confidence prior to discharge. Please talk to your rehabilitation team if this is something you would like to try.

Support Groups Groups such as Spinal Cord Injury Saskatchewan, Amputee Support Group, and Living with Stroke Program provide educational and emotional support, and assistance regarding coping with loss. Your rehabilitation team will let you know if there is a group that may be appropriate for you.

Activity Groups There are a variety of activity groups and recreational activities offered at the Rehabilitation Centre. These include Aquacize, wheelchair sports, as well as amputee, hand, and stroke activity groups. Your team will work with you to determine if these activities are appropriate for your rehabilitation.

DVDs The Rehabilitation Centre has a TV/DVD player and a number of DVDs that have been

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donated to the program. If you are interested in viewing any of the DVDs or borrowing the TV/DVD unit, please speak to your nursing staff.

Patient and Visitor Lounge (Pod 3) Access to a computer and the Internet is available in this lounge. Please be aware that adult site usage is prohibited by the Saskatoon Health Region. Wireless Internet is also available upon request. You must have your own laptop.

Rehabilitation Centre Patient and Family Information Guide This guide can be accessed at libguides.saskatoonhealthregion.ca/rehabpatients The guide has been put together by the Rehabilitation Department at Saskatoon City Hospital and the Saskatoon Health Region’s Medical Library to help patients, families, caregivers, and friends access reliable health information. In it you will find information for patients, family, and caregivers dealing with a spinal cord injury, stroke, acquired brain injury, amputation, or other medical conditions. During your stay, a Medical Librarian will book a time to review this website and other

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sources of reliable health information with you and your family.

Family Resource Centre The Family Resource Centre is part of the patient/visitor lounge on the unit in Pod 3. It is always available. This resource room is open to all the patients, family, staff and students and contains a computer, books, and pamphlets on topics of interest including: Rehab Website:

libguides.saskatoonhealthregion.ca/rehabpatients Stroke Independent Living Brain Injury Spinal Cord Injury Multiple Sclerosis Community Services

A Library Representative may meet with you individually to assist you in exploring patient education resources. Access to a computer and the Internet is available within the Resource Centre. Please be aware that adult site usage is prohibited by the Saskatoon Health Region. Wireless Internet is also available upon request. You must have your own laptop.

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Visiting Hours Family and caregivers are welcome to visit, and are encouraged to attend therapy sessions so they can learn and participate in your program. Other visitors are welcome but should check your schedule in your room before planning a visit as you may be in therapy. At times it may be necessary to limit the frequency and length of visits, and number of visitors at one time, especially after 8:30p.m. Small children are welcome to visit but it is recommended that they not attend program sessions and that they are supervised at all times.

Hospital Services Please see the Saskatoon Health Region Patient Information/Client Directory – “Saskatoon City Hospital”

Infection Control Hand washing or the use of antibacterial gels such as Isagel is important for the health of everyone. Isagel or good hand washing should be practiced by visitors, patients, and staff when entering or leaving a patients room or the unit and is required upon entering the dining room. Hand sanitizer dispensers are

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located in every patient room and at the entrance to the unit. Please observe any additional recommendations regarding precautions that may be necessary on the unit.

Fall Prevention The Rehabilitation Centre has a fall prevention protocol. All patients will be assessed for fall risk on admission and reassessed on a regular basis. There is additional information about fall prevention in the blue orientation binder in your room. Please let us know if you have concerns about your safety.

Concerns If you have any issues or concerns regarding your care, please talk to the members of your health care team who can best help with your concern. If you are unable to resolve these concerns with a member of your team, please ask to speak to a Manager or our Client Representative who may be able to help you.

Saskatoon Health Region Client Representative: 306-655-1026

Discharge Planning

Discharge planning begins on or before admission to the Rehabilitation Centre. This important process involves you, your family,

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and the rehabilitation team. Your participation in the discharge planning process is crucial. Family conferences may be arranged to discuss your goals, progress and discharge plans. Team members will help to identify community resources that can help you continue your progress toward independence after discharge. If you are from Saskatoon, a home visit may be completed for patients prior to discharge. The therapist will assess your home environment and make suggestions for safety. Special equipment may be ordered at this time. In rural areas a community therapist may be asked to perform the home visit. Discharge planning includes making connections in your community that will make the move from hospital to community easier. This may include linking you to: Home Care Services Follow-up therapy, possibly through

Rehabilitation Day Services Your school or workplace Other supporting agencies Funding agencies Leisure Service Agencies

Rehabilitation is an ongoing process, and your rehabilitation will continue after you return to

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your community. If you have questions or concerns regarding your discharge, please bring them forward to the appropriate team member. Don’t be afraid to ask questions of the rehabilitation team. Your questions are a key part of your active rehabilitation process. If you have any questions/concerns following discharge please call 306-655-8175.

Feedback The Rehabilitation Centre’s goal is to provide you with the highest quality of care, in a safe and comfortable environment. Your feedback is always welcome and encouraged. At various times throughout the year however, we conduct a more formal patient and family satisfaction survey. Towards the end of your stay we may ask you to tell us how you feel about our services, how we met your needs and what we could do to improve services.

Your Notes:

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The Rehabilitation Education Fund assists in providing financial compensation to The

Rehabilitation Centre staff to attend, or present at, continuing education courses and

conferences. If you wish to make a financial contribution to the Rehabilitation Education

Fund, please contact the Saskatoon City Hospital Foundation Office at (306) 655-8540.

Tax receipts will be issued for all donations